--- title: Sprinklr Social Reviews meta\_title: 'Sprinklr Social Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1217 reviews by the users' company size, role or industry to find out how Sprinklr Social works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 1217 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Sprinklr Social Reviews & Product Details Visit Website Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs * * * Product Website Sprinklr Social Seller [Sprinklr](https://www.g2.com/sellers/sprinklr) Discussions [Sprinklr Social Community](https://www.g2.com/products/sprinklr-social/discuss) Languages Supported English, French, Japanese, Korean, Portuguese Solution Type All-in-One Show More ## Pricing Pricing provided by Sprinklr Social. ### Essentials- Growth Package $2,800.00 1 User Per Year [ View More Pricing Information ](https://www.g2.com/products/sprinklr-social/pricing) Sprinklr Solutions (1) See how Sprinklr products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Unified CX Reviews for Sprinklr SolutionBy Sprinklr ](/sellers/sprinklr/solutions/unified-cx-reviews-for-sprinklr) Show More ## Sprinklr Social Integrations (14) What do users say about integrations? Verified by Sprinklr Social [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitly ](https://www.g2.com/products/bitly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Databricks ](https://www.g2.com/products/databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook for Business ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud BigQuery ](https://www.g2.com/products/google-cloud-bigquery/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grammarly ](https://www.g2.com/products/grammarly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opal ](https://www.g2.com/products/opal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shelf ](https://www.g2.com/products/shelf-shelf/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") StoryStream ](https://www.g2.com/products/storystream/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trustpilot ](https://www.g2.com/products/trustpilot/reviews) Show More JK Jamie K. Social Media Marketing Manager Enterprise (\> 1000 emp.) 4/19/2024 "Seamless integration with all social platforms" 4.5/5 What do you like best about Sprinklr Social? Sprinklr Social is an impressive platform for managing all of our social media marketing activity. It allows us to schedule, post, engage with followers and report across all our social channels. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? While Sprinklr offers a range of features suitable for most businesses, the platform is complex, which can lead to a steep learning curve for new users. This is soemthing to consider if you only require basic social media management capabilities. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? A one stop shop for all our social media marketing activity. Review collected by and hosted on G2.com. Show More 1/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cédric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cédric M.") CM Cédric M. Head of Social media Hospital & Health Care Enterprise (\> 1000 emp.) 1/27/2026 "All social features in one place, with secure governance" 5/5 What do you like best about Sprinklr Social? Having most of the native social media features functional on the Sprinklr interface is a real advantage. It secures governance and account access, and allows for managing all activities in one place (writing with or without AI, publishing, content sponsorship, moderation, reporting). Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? Sometimes certain uses are complex to implement (configuration) and require the help of support (or a specialized agency - subcontractor). Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? In a company like ours, many departments need to communicate on social media, each with distinct objectives and KPIs. Sprinklr allows us to centralize all this activity and monitor overall performance with varying levels of granularity according to our needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Sara Chaudhary P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara Chaudhary P.") SP Sara Chaudhary P. Marketing and Business Development Consultant Enterprise (\> 1000 emp.) 9/3/2025 "Great for Multi-Location Posting, But UX Needs Improvement" 2.5/5 What do you like best about Sprinklr Social? I like the capability of Sprinklr Social to post to multiple locations at once, which saves us a lot of time since it would otherwise take hours to post to all the social media pages individually. I also find the social listening feature valuable. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? It's not user friendly, our accounts keep deactivating, it sometimes gives weird errors, and building reports is clunkier than I would like it to be. The UX just isn't very good, some of the things are not labeled the way you'd expect. It was pretty difficult to set up initially. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? Sprinklr Social lets us schedule posts for multiple locations simultaneously, saving us hours. It also provides a platform for center managers to respond to reviews efficiently. Review collected by and hosted on G2.com. Show More 1/22/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") AB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 5/21/2025 "Holistic solution with reliability and versatility" 5/5 What do you like best about Sprinklr Social? I appreciate the reliability and the diverse features of Sprinklr Social, as it allows us to consolidate all our needs into one tool. We particularly use the Editorial Calendar for an overview of our posts, the tagging of topics to structure our content meaningfully, and the ability to prepare reports easily for the management board using the Presentations Tool. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? Partially, it would be desirable to integrate even more platform features into Sprinklr. This often fails due to the connection via the API. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? I use Sprinklr Social for the entire publishing process, community management, and reporting. It is reliable and offers many features that consolidate all needs into one tool. The editorial calendar ensures clarity, and reports can be easily prepared for management. Review collected by and hosted on G2.com. Show More 1/26/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Domenico P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Domenico P.") DP Domenico P. Digital Analytics and Performance Marketing Analyst Mid-Market (51-1000 emp.) 11/21/2024 "Excellent Social Management with Useful Data" 5/5 What do you like best about Sprinklr Social? I appreciate the ability to manage all channels from a single platform with Sprinklr Social, avoiding content dispersion and long publication times. The insightful data is particularly useful, transforming performance into concrete information that helps me understand what works best, allowing me to optimize strategies and content. This makes Sprinklr Social a truly valuable tool for working efficiently and strategically. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? Probably the interface could become increasingly user-friendly, graphically speaking. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? I use Sprinklr Social to centrally manage social media presence, resolving fragmented management, saving time, and improving control over content. It helps me transform social data into useful insights to optimize strategy, performance, and engagement. Review collected by and hosted on G2.com. Show More 2/3/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") AB Verified User in Broadcast Media 4/6/2026 "Sprinklr offers a wide range of features, but can often be a bit overwhelming in places." 3/5 What do you like best about Sprinklr Social? Sprinklr offers a wide range of features and brings together all the functions for different areas into a single tool, which also makes collaboration with other teams much easier. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? Example: A metric has a different name in Data Source A than in Data Source B – this is very confusing. The UI is, in places, very outdated and confusing. Unfortunately, some features offered by competitors are not available in Sprinklr. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? Sprinklr makes the workflow between marketing and customer service easier. In some cases, monitoring and community management can be handled more effectively via Sprinklr than through the platforms themselves. However, there are limitations, as not all features are available through the tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![AGNIBHA D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AGNIBHA D.") AD AGNIBHA D. Senior Unit Manager Enterprise (\> 1000 emp.) 6/12/2026 "Smooth Onboarding, Clear Processes, and Strong API Compatibility" 4/5 What do you like best about Sprinklr Social? Onboarding process, clearer processes, API compatibility, and smooth execution Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? Pricing is a bit too much. Even support costs money. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? Sprinklr social is solving for my organic VS paid data bifurcation. It is saving me time nd also giving me clearer analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 10/28/2025 "Great data analysis, but limited AI in the Care area hinders complete insights" 4.5/5 What do you like best about Sprinklr Social? The tool offers various possibilities for working with data obtained from social networks, whether through own pages or Social Listening. The insights that can be extracted using the filters are enormous. I really like the way it is possible to perform this data processing. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? I don't like the fact that some AI data summary reading features are only available for Listening and not for the Care area. This makes data analysis difficult because, for example, when there are spikes in cases on certain days of the month, we can't get an AI summary of the comments to better understand what happened. This also prevents us from assessing whether the classifications used by the team make sense in light of the comments received. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? Sprinklr has been fundamental not only in data processing but also in integrating conversations between users, something that was previously a major challenge for us. Before, we needed to classify each message individually, but now we can do this classification by case, which has made our process much more efficient and optimized our time. We have gained more speed for what matters without losing quality. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 7/8/2025 "Very easy to use" 5/5 What do you like best about Sprinklr Social? Still easy to navigate. Good assistance on the page Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? I feel the same way as before, except that some features actually has improved. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? Helps our organization with facing client issues and solving them. Review collected by and hosted on G2.com. Show More 6/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jose Eduardo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose Eduardo S.") JS Jose Eduardo S. Senior Analyst Digital Marketing Mid-Market (51-1000 emp.) 3/17/2026 "Powerful Social Media Monitoring and Trend Insights" 5/5 What do you like best about Sprinklr Social? Monitoring social media channels, reviewing comments, and deriving insights on relevant topics related to products and trends surrounding them Review collected by and hosted on G2.com. What do you dislike about Sprinklr Social? So far, I haven't found anything I don't like about the platform; I understand its limitations and am looking for ways to address them using usage reports and trend analysis. Review collected by and hosted on G2.com. What problems is Sprinklr Social solving and how is that benefiting you? We manage more than 25 accounts, so centralizing our agents’ efforts on channels that are relevant to the company allows us to stay relevant and better understand our customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Sprinklr Social? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sprinklr Social ](https://www.g2.com/products/sprinklr-social/discussions/new) RL Ryan Lippard • Last activity over 4 years ago What is the best way to find hashtags that are getting traffic. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) ![Yav L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yav L.") YL Yav Lino Nguz • Last activity almost 3 years ago Can I use this for my personal accounts? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) [ View all Discussions ](https://www.g2.com/products/sprinklr-social/discuss) ## Pricing Options Pricing provided by Sprinklr Social. ### Essentials- Growth Package $2,800.00 1 User Per Year ### Essentials- Enterprise Package $4,700.00 1 User Per Year [ View More Pricing Information ](https://www.g2.com/products/sprinklr-social/pricing) Sprinklr Social Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_45b776015e4dda222197d517a6c5c9b3/adobe-advertising-cloud.png "Product Avatar Image") Adobe Advertising Cloud 3.7/5(97) [ Compare Now ](https://www.g2.com/compare/adobe-advertising-cloud-vs-sprinklr-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3d8a73f469261c6614cb56ce5698db3f/adroll.png "Product Avatar Image") AdRoll 4.1/5(787) [ Compare Now ](https://www.g2.com/compare/adroll-vs-sprinklr-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_36f0ca341e99afe1bb09ded85e81dba4/skai.png "Product Avatar Image") Skai 4/5(297) [ Compare Now ](https://www.g2.com/compare/skai-vs-sprinklr-social) ##### ##### Sprinklr Social Features Social Management Social Analytics Social Publishing Multi-Account Management Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Post Performance Content & Collaboration Content Calendar Approval Workflows Users and Permissions [ View More Features ](https://www.g2.com/products/sprinklr-social/features) ## Top-Rated Alternatives [ ![Emplifi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emplifi") Emplifi 4.4/5(382) ](https://www.g2.com/products/emplifi-emplifi/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ ![Hootsuite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hootsuite") Hootsuite 4.3/5(7,405) ](https://www.g2.com/products/hootsuite/reviews) [ View All Alternatives ](https://www.g2.com/products/sprinklr-social/competitors/alternatives) ##### Categories on G2 [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics) [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[SAP Store](https://www.g2.com/categories/sap-store)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Review Management](https://www.g2.com/categories/review-management-software)[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most affordable service desk software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-service-desk-software-for-smbs)[What are the highest-rated financial consulting partners for delivering measurable financial improvement in specific business contexts?](https://www.g2.com/discussions/what-are-the-highest-rated-financial-consulting-partners-for-delivering-measurable-financial-improvement-in-specific-business-contexts)[AP automation software with highest reviews](https://www.g2.com/discussions/ap-automation-software-with-highest-reviews) [Best all-in-one webinar platform](https://www.g2.com/discussions/best-all-in-one-webinar-platform)[Is employee identity theft protection worth adding to the benefits package for a company under 200 people?](https://www.g2.com/discussions/is-employee-identity-theft-protection-worth-adding-to-the-benefits-package-for-a-company-under-200-people)[Pros and Cons Details](https://www.g2.com/products/sprinklr-social/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)