# Top 10 Chatbot Builder AI Alternatives & Competitors (53)5.0 out of 5 Based on G2 reviews, Chatbot Builder AI is often evaluated alongside top-rated alternatives that vary by use case, pricing, and features. Chatbots Software is used by teams seeking time saving, top rated platforms with features like drip sequences, ai text generation, and analytics, according to G2 reviews. When comparing Chatbot Builder AI with other tools, reviewers most often evaluate integration and customer service as key differentiators. The best overall alternative to Chatbot Builder AI is [Botpress](https://www.g2.com/products/botpress/reviews), rated ~4.5 stars on G2 from 420+ reviewers. It is frequently praised for easy integrations and intuitive. Other well-known alternatives to Chatbot Builder AI are: - [Tidio](https://www.g2.com/products/tidio/reviews) – known for helpful and chatbots (G2 star rating ~4.6) - [Qualified](https://www.g2.com/products/qualified/reviews) – highly rated for customer support and helpful (G2 star rating ~4.9) - [Drift](https://www.g2.com/products/drift/reviews) – offers helpful and visitor tracking (G2 star rating ~4.4) - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) – best suited for teams that need customer support and helpful (G2 star rating ~4.7) Browse top options below. Based on G2 review data, Chatbot Builder AI is most commonly used in industries like [Chatbots Software](https://www.g2.com/categories/chatbots), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Help Desk Software](https://www.g2.com/categories/help-desk). Compare user ratings by vertical to find the best fit. [Get Price](/products/chatbot-builder-ai/software_advice_form_fill/new) ## Top 10 Alternatives to Chatbot Builder AI Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Chatbot Builder AI stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Information Technology and Services, and Financial Services, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/af904ec66da039f0f2f90568837b8115/botpress.gif "Product Avatar Image") ](https://www.g2.com/products/botpress/reviews) [ Botpress ](https://www.g2.com/products/botpress/reviews) By [Botpress](https://www.g2.com/sellers/botpress) [ 4.5/5(508) ](https://www.g2.com/products/botpress/reviews#reviews) Product Description Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals. Reviewers say compared to Chatbot Builder AI, Botpress is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png "Product Avatar Image") ](https://www.g2.com/products/tidio/reviews) [ Tidio ](https://www.g2.com/products/tidio/reviews) By [Tidio](https://www.g2.com/sellers/tidio) [ 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews#reviews) Product Description Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Reviewers say compared to Chatbot Builder AI, Tidio is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/a430bfdd87e9a0142ce27fb5c3ee4b0f/qualified.png "Product Avatar Image") ](https://www.g2.com/products/qualified/reviews) [ Qualified ](https://www.g2.com/products/qualified/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.9/5(1,540) ](https://www.g2.com/products/qualified/reviews#reviews) Product Description Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more. Reviewers say compared to Chatbot Builder AI, Qualified is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") ](https://www.g2.com/products/drift/reviews) [ Drift ](https://www.g2.com/products/drift/reviews) By [Salesloft](https://www.g2.com/sellers/salesloft) [ 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews#reviews) Product Description Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. Reviewers say compared to Chatbot Builder AI, Drift is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png "Product Avatar Image") ](https://www.g2.com/products/appy-pie/reviews) [ Appy Pie ](https://www.g2.com/products/appy-pie/reviews) By [Appy Pie LLP](https://www.g2.com/sellers/appy-pie-llp) [ 4.7/5(1,391) ](https://www.g2.com/products/appy-pie/reviews#reviews) Product Description Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes. Reviewers say compared to Chatbot Builder AI, Appy Pie is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") ](https://www.g2.com/products/fin/reviews) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews#reviews) Product Description Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to Chatbot Builder AI, Fin is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-service.png "Product Avatar Image") ](https://www.g2.com/products/sprinklr-service/reviews) [ Sprinklr Service ](https://www.g2.com/products/sprinklr-service/reviews) By [Sprinklr](https://www.g2.com/sellers/sprinklr) [ 4.3/5(753) ](https://www.g2.com/products/sprinklr-service/reviews#reviews) Product Description Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. Reviewers say compared to Chatbot Builder AI, Sprinklr Service is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") ](https://www.g2.com/products/birdeye/reviews) [ Birdeye ](https://www.g2.com/products/birdeye/reviews) By [Birdeye](https://www.g2.com/sellers/birdeye) [ 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews#reviews) Product Description Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to Chatbot Builder AI, Birdeye is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f7b6d9515897733d9e43ad6fc374dc87/sendpulse.png "Product Avatar Image") ](https://www.g2.com/products/sendpulse/reviews) [ SendPulse ](https://www.g2.com/products/sendpulse/reviews) By [SendPulse](https://www.g2.com/sellers/sendpulse) [ 4.6/5(717) ](https://www.g2.com/products/sendpulse/reviews#reviews) Product Description Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more Reviewers say compared to Chatbot Builder AI, SendPulse is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews#reviews) Product Description Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Reviewers say compared to Chatbot Builder AI, Zendesk for Customer Service is: Slower to reach roi Categories in common with Chatbot Builder AI: [ Chatbots ](/categories/chatbots) ### Explore Articles [ What business entertainment vendors offer curated talent and fast availability for last-minute corporate events? ](https://www.g2.com/discussions/what-business-entertainment-vendors-offer-curated-talent-and-fast-availability-for-last-minute-corporate-events) [ User-friendly workforce app for companies ](https://www.g2.com/discussions/user-friendly-workforce-app-for-companies) [ Affordable pricing solutions for subscription businesses ](https://www.g2.com/discussions/affordable-pricing-solutions-for-subscription-businesses) [ What are the best 3D visual configuration tools for a B2B manufacturing website where industrial buyers need to configure and quote custom products online? ](https://www.g2.com/discussions/visual-configuration-what-are-the-best-3d-visual-configuration-tools-for-a-b2b-manufacturing-website-where-industrial-buye) [ Which ESB platforms are most reliable for enterprise teams modernizing legacy mainframe systems into cloud architectures? ](https://www.g2.com/discussions/which-esb-platforms-are-most-reliable-for-enterprise-teams-modernizing-legacy-mainframe-systems-into-cloud-architectures) [ What desktop search vendors support natural language search across emails and scattered cloud drives? ](https://www.g2.com/discussions/what-desktop-search-vendors-support-natural-language-search-across-emails-and-scattered-cloud-drives) ### Spotlight Categories [ Employee Intranet Software ](https://www.g2.com/categories/employee-intranet) [ Identity and Access Management (IAM) Software ](https://www.g2.com/categories/identity-and-access-management-iam) [ Lead Intelligence Software ](https://www.g2.com/categories/lead-intelligence)