I think it is a well-organized tool.
It is very suitable for customer support.
And It is good to be able to provide customer support in real time.
In addition, the ability to post ads for company products is also an advantage.
Customer support results can be analyzed and satisfaction surveys can be conducted.
Regardless of company network, it can be used easily from outside.
It can also be used as a smartphone.
A computer account can be linked to a smartphone account.
You can review the content you have provided.
I used a few tools to assist customers, but I think sprinklers are the best for customer support.
Sometimes it hangs and an error occurs.
In addition, in the case of facebook or twiter, it is impossible to delete the contents.
Reporting on support results in real time is difficult.
In many cases, the sprinkler does not come in.
There are times when the case is not well distributed.
An error may occur during the creation of the support content, which may require rewriting.
Sometimes I log in but the status changes automatically.
I recommend you.
It is relatively easy to use.
We are supporting the problem with the Dell computer.
We will advertise for Dell model, and upload image that helps when Dell model problem occurs.
Customer support hours can be analyzed and improved.
We upload information about the Dell model and see how customers respond to it.