The compliance approval process is fairly straightforward.
Let me count the ways ... I previously used HubSpot and for social media posting, Spinkrl pales by comparison with the exception of compliance approval process and pricing (as Sprinklr is limited to Social Media & HubSpot isn't.)
To start with Sprinklr is buggy. At least once a month we encounter an issue.
Customer service has to go thru the main admin(s). With HubSpot, any user could contact client service for help PLUS actually get an answer promptly.
Training is easier to arrange for with HubSpot. We got training initially, but the reality is social media positions turn over frequently, so companies have a need for ongoing training. If you can't provide it, at least have some videos available on your website.
System is not intuitive. See comment about training or videos above. If someone shows you what to do, it's ok, but if you have to figure it out yourself, good luck. Some stuff like changing AM to PM could be way easier. And Smart Posts? (ie you set a time and it posts in that time zone around the world automatically) aren't offered.
The company charges a lot more to add one person and it can take days if not weeks. With HubSpot, I could add extra people myself in minutes and (up to a limit) pay the same price.
Reporting was simple with HubSpot. I still haven't figured out how to run reports I'd like to see since Sprinklr's last so-called upgrade.
I could go on, but those are my biggest gripes.
Umh .... am I supposed to know what that is? Is that a "core" part of Sprinklr?