Ease of implementation, easy to integrate, great features and dedicated customer support Review collected by and hosted on G2.com.

Would have been better if it had better features aeound reporting Review collected by and hosted on G2.com.

This marketing solutions is very accurate.Only target intrested catagory Review collected by and hosted on G2.com.

Ui is good but still difficult to beginners Review collected by and hosted on G2.com.

Using Sprinklr has made my marketing communication very easy Review collected by and hosted on G2.com.

There is nothing i dislike about this software Review collected by and hosted on G2.com.

Absolutely time saving

Convenient

User friendly interface Review collected by and hosted on G2.com.

Research function is not user friendly and is quite difficult Review collected by and hosted on G2.com.

Sprinklr makes analytics easy, it takes the guessing out of data. The dashboards and widgits are made specifically for your team. Review collected by and hosted on G2.com.

Implementation can be confusing and difficult, but once the dashboards are fully customized they are very helpful. Review collected by and hosted on G2.com.

the vastness of offerings. The number of features offered is great. and very easy to operate Review collected by and hosted on G2.com.

People dont enough about it more often. The frequency of use is low Review collected by and hosted on G2.com.

The Unified desing for Marketing monittoring and implementation Review collected by and hosted on G2.com.

Nothing much but its bit dificiaul to get if you from Tech background Review collected by and hosted on G2.com.

Sprinklr Marketing allowed us to manage brand portfolios we manage and keep track on important alerts that come up. Their UX for account access is excellent, and our clients enjoy the white-labeled reports. Review collected by and hosted on G2.com.

The dashboards took a TON of time to customize to our liking. Some points of data are weirdly accessed. Onboarding and account management was sub-par. Review collected by and hosted on G2.com.

This has been one tool for our voice of our customers. Engagement, posting and analysis of the data has helped our organisation to reach new heights. Review collected by and hosted on G2.com.

Not much but sometimes it lags during peak hours. Review collected by and hosted on G2.com.

The first and main thing that sticks out to me about Sprinklr is the breadth of its features. Sky is the limit with this platform! I love that I can easily find what I need with filters being available across nearly the entire platform. I love the ability to tag my posts with custom fields so that I can track and monitor the performance of whatever criteria is important to me and my company, and I love the ease with which I can locate important data in an overview of all of my accounts using the various dashboards and widgets available in the platform. Review collected by and hosted on G2.com.

The Advanced Publisher tends to give me more issues than the Quick Publisher and I find myself troubleshooting a lot of simple issues because the layout is not as intuitive as the Quick Publisher is.

Also, the frequency with which my team gets error messages when trying to make a post happens a bit too often. My experience using social scheduling platforms is limited - I've only ever used Sendible - so I know that with Sprinklr's massive size, errors are more likely to happen. I just wish that they didn't happen as often, or that the fix of "trying again later" would actually work. Often times we try to post the same failed post 3 days later and still to no avail. I want my team to enjoy working in Sprinklr, and when posts fail more than a few times a month, it can definitely lower the adoption. Review collected by and hosted on G2.com.