GM
Graham M.
Mid-Market (51-1000 emp.)
"Great!"
5/5
What do you like best about Sprinklr Marketing?

The Automation is great and makes it easy to post. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

The dashboard is a little plain. I feel like it could be a lot better. Review collected by and hosted on G2.com.

Shubham B.
SB
Shubham B.
Founder
Small-Business (50 or fewer emp.)
"BEST omnichannel platform for marketing"
4.5/5
What do you like best about Sprinklr Marketing?

It has helped me to streamline all the marketing channels for my agency work, very ease to intergrate just need to go through a few tutorial. Loving it so far. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

I didnt find any dislikes about it to be honest. Review collected by and hosted on G2.com.

Akib R.
AR
Akib R.
Marketing Analyst
Small-Business (50 or fewer emp.)
"Honest Review"
4.5/5
What do you like best about Sprinklr Marketing?

They have creative way and process to think and excute and deliver their work as promised Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

I cant say any dislike because havent seen any . Review collected by and hosted on G2.com.

Katrina W.
KW
Katrina W.
Customer Experience Manager
Enterprise (> 1000 emp.)
"First time user of Sprinklr"
2.5/5
What do you like best about Sprinklr Marketing?

Having all social media accounts connected in 1 place is very helpful. Pre-approved posts are very helpful, and I've never had customizable posts at my disposal. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

It's still a little overwhelming. I don't care for the GUI / user interface when trying to find what I need. I don't like to have to select (all of) my social media accounts for every post; I wish that was the default. Review collected by and hosted on G2.com.

Response from Rupali Verma of Sprinklr Marketing

Hi Katrina

Thank you for taking the time to leave a review. We’re sorry to hear that our software didn’t meet your expectations. We want to assure you that we take all feedback seriously and will forward this to the concerned team. If you’d like to discuss your experience further, please don’t hesitate to reach out to your customer success manager directly.

Luke P.
LP
Luke P.
Senior Content Marketing & Design
Enterprise (> 1000 emp.)
"Good marketing tool with a bit of a learnign curve"
4/5
What do you like best about Sprinklr Marketing?

A comprehensive toolset with great capabilities for social media management and analytics for our organic content. Good for visibility on what is being scheduled Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

While powerful, navigation within Sprinklr can be complex and require a learning curve. I find it hard to get around with so many areas and tabs and many parameters to schedule a single post Review collected by and hosted on G2.com.

Vinay M.
VM
Vinay M.
Lead UX
Mid-Market (51-1000 emp.)
"Efficiency working wonders"
5/5
What do you like best about Sprinklr Marketing?

Convenient to use and set up

Time saving to use as well Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

As of now not much to point out any thing but maybe the cost of of it Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Very Powerful. Very Expensive"
4/5
What do you like best about Sprinklr Marketing?

Sprinklr allows you to have one central hub for your digital marketing efforts. I feel it is strongest in its social media integration. We have individualized support to help us match Sprinklr's capabilities to our strategy. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

It is a powerful tool and is VERY expensive. We are limited in how much we can expand its capabilities throughout our organization because of the cost. It is difficult to prove out ROI in terms of customer service or awareness, thus making it challenging to procure budget to add modules and additional users. Review collected by and hosted on G2.com.

Response from Rupali Verma of Sprinklr Marketing

Hi

We're happy to hear that you have a positive experience with us and find our platform suited to all your digital marketing and social media initiatives.

If you have any suggestions or feedback for us, please don't hesitate to reach out. We're always looking for ways to improve and we value your input. Thank you again for taking the time to leave this review!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Top Campaign and Ad management platform"
4/5
What do you like best about Sprinklr Marketing?

Sprinklr helps our team mostly in the social and paid ads campaign management, which helped us to increase the ROI of the campaigns. It is also very easy to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

For now there is not much I dislike about the Sprinklr and they are doing good. Review collected by and hosted on G2.com.

priya g.
PG
priya g.
Quality Assurance Analyst
Small-Business (50 or fewer emp.)
"Good user experience"
5/5
What do you like best about Sprinklr Marketing?

It offers social experience and marketing and management and it listens to the customer and provide the users according to the need. So good user friendly Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

Tag functionality and it doesnt get refreshed stream automatically Review collected by and hosted on G2.com.

JP
Jenn P.
Enterprise (> 1000 emp.)
"Sprinklr enables social media excellence"
4/5
What do you like best about Sprinklr Marketing?

Sprinklr is clearly designed for social media practitioners and solves for all of the needs and challenges -- no matter how unique and nuanced. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Marketing?

I think the interface could be simplified so that it's less intimidating for more generalist users. Review collected by and hosted on G2.com.

Response from Rupali Verma of Sprinklr Marketing

Hi Jenn

We're happy to hear that you have a positive experience with us and find our platform suited to all your custom needs.

If you have any suggestions or feedback for us, please don't hesitate to reach out. We're always looking for ways to improve and we value your input. Thank you again for taking the time to leave this review!