Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Enterprise (> 1000 emp.)
"TAT reduced by a good amount"
4.5/5
What do you like best about Sprinklr Insights?

Easy UI and appropriate updates in a timely manner Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

Some UI enhancements like query bar should accommodate the entire query Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Great tool for social media management"
3.5/5
What do you like best about Sprinklr Insights?

I like that all my analytics for different social media pages can be accessed in one place. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

The cross-posting feature is great but it doesn't always look good for all the social media pages. It will be nice to be able to customize posts for each social media page from the same spot. Review collected by and hosted on G2.com.

Ranjeet .
R
Ranjeet .
Digital/Social Media (Listening, Analytics, Insights & Startegy) Consultant
Small-Business (50 or fewer emp.)
"Data to useful Insights"
4/5
What do you like best about Sprinklr Insights?

I really like the quick search & newly introduced Topic suggestion feature in Modern Research. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

If anything needs improvement in the Modern research it will be Sentiments Accuracy Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"THE MOST COMPLETE TOOL!"
5/5
What do you like best about Sprinklr Insights?

Sprinklr Is easy to use. It shows all the data you need. When you have a trouble, they are always there to help you. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

Sometimes the sentiment it shows doesn´t match with the sentiment that really is. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The best unified platform to leverage your social media marketing strategy."
5/5
What do you like best about Sprinklr Insights?

The unified platform allows you to add multiple social media accounts across the enterprise and enable your team with real-time insights so you can make proactive and informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

The UX could be complex. You'll need time to poke around and learn how to navigate on the platform. Review collected by and hosted on G2.com.

Vikash S.
VS
Vikash S.
Deputy Manager
Enterprise (> 1000 emp.)
"Best tool for social media"
5/5
What do you like best about Sprinklr Insights?

Ability to research all social media channels. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

Nothing to dislike as the tool is perfectly designed. Review collected by and hosted on G2.com.

Justin D.
JD
Justin D.
Customer Support Specialist
Mid-Market (51-1000 emp.)
"Quick and Efficient"
5/5
What do you like best about Sprinklr Insights?

Once I started using Sprinklr, I was able to learn it's features easily without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

So far I have not come across anything I disliked. Review collected by and hosted on G2.com.

Paula F.
PF
Paula F.
Growth Marketer
Small-Business (50 or fewer emp.)
"Insights are great, a powerful but expensive tool"
3.5/5
What do you like best about Sprinklr Insights?

Easy to use, good and complete guidance during the on boarding process. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

On boarding process is complex but worth it! Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Great Social Media management tool"
5/5
What do you like best about Sprinklr Insights?

I like how I can get everything from one tool. I don't need to go through different tools to manage your social accounts. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

Nothing so far, their team is always open for feedback. Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
UW
Verified User in Wine and Spirits
Enterprise (> 1000 emp.)
"Sprinklr is an efficient all in one tool for social marketing"
2.5/5
What do you like best about Sprinklr Insights?

Sprinklr's suite of products allows you to publish and analyze all in one platform Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Insights?

Some competitors offer more innovative tools and metrics for in-depth platform analytics. Review collected by and hosted on G2.com.