Sprinklr insights provides me with the best ability to compare to our competitors, watch for risky situations and respond in the proper way based on insights into volume and sentiment metrics. It's one of the handiest tools to utilise to calm high level execs with executable metrics. Review collected by and hosted on G2.com.

Some may find Sprinklr insights confusing and technical. Once you skill up on the platform using your success manager's expertise and knowledge base, it becomes an incredibly powerful tool. Review collected by and hosted on G2.com.

Sprinklr Insights proves to be a commendable tool, proficient in delivering real-time insights into customer sentiment and accurate predictions regarding customer behavior. Its user-friendly interface and intuitive navigation enhance its overall usability, ensuring a seamless experience for users. Review collected by and hosted on G2.com.

although effective in its functionalities, exhibits a moderate pace in certain aspects. Loading presentations may require a few minutes, and the generation of reports can be comparatively sluggish Review collected by and hosted on G2.com.

I enjoy the ease of access to useful data, customizable dashboards and user experience of the interface. Review collected by and hosted on G2.com.

I would like to see more details regarding sentiment. I am unsure how the program captures and classifies negative, neutral or positive semtiment. Review collected by and hosted on G2.com.

Best CXM software which is the enables thousands of the world's largest enterprises use to market. Ease Of Use Review collected by and hosted on G2.com.

Overall experience was good but somewhere need to change the Graphics. Review collected by and hosted on G2.com.

I found it amazing that it is so quick and easy to understand. It has a better edge in terms of service than others. It is efficient and good. Review collected by and hosted on G2.com.

There is some things eg: AI can be used more often with specific research. Review collected by and hosted on G2.com.

AI capabilities, craft highly targeted content which resonate with follower Review collected by and hosted on G2.com.

There is nothing specific except the pricing but it cope up Review collected by and hosted on G2.com.

Sprinklr Insights can help us identify whether or not a trend is still relevant, gauging whether or not we participate. Insights also allows us to listen for issues and potential crisis which puts us at ease. Review collected by and hosted on G2.com.

Sprinklr Insights is not the most user-friendly technology and the sentiment could be improved. However, the knowledge and peace of mind it provides are invaluable. Review collected by and hosted on G2.com.

It is a very user-friendly tool and provides a lot of details in our day to day work. Review collected by and hosted on G2.com.

Needs to improve upon the data accuracy. Review collected by and hosted on G2.com.

The depth of the data that it provides during reporting. Review collected by and hosted on G2.com.

The fact that I am never sure how up-to-date the data is. Review collected by and hosted on G2.com.

Sprinklr Modern Research is most helpful in painting a more comprehensive social picture of your brand-- all in one place. The platform is all-inclusive, easy to navigate, and easily customizable to your own research purposes/ agendas. Review collected by and hosted on G2.com.

Sometimes there are too many options! Sprinklr Modern Research excels in all the avenues through which you can monitor your industry. However, the sheer amount of these avenues can be overwhelming and obfuscate the exact information you're looking for. Review collected by and hosted on G2.com.