I really like the quick search & newly introduced Topic suggestion feature in Modern Research. Review collected by and hosted on G2.com.

If anything needs improvement in the Modern research, it will be Sentiments Accuracy Review collected by and hosted on G2.com.

Fully customizable widgets and the ability to build word clouds. Review collected by and hosted on G2.com.

The learning curve to build a dashboard is a little steeper than it could be. Review collected by and hosted on G2.com.

The way it provides up to date information Review collected by and hosted on G2.com.

There is nothing I dislkiked when using the tool Review collected by and hosted on G2.com.

Customisable dashboards, in-depth AI tools to do deepdive, wide range of social media platforms including Weibo, Pinterest and Linkedin Review collected by and hosted on G2.com.

Integration with social media sites and channels themselves is not always so seamless Review collected by and hosted on G2.com.

The ability to quickly run searches on current and historical data is extremely useful, especially if you just need some quick analysis of a brand or topic without having to set up queries and dashboards before you can get to the results. Review collected by and hosted on G2.com.

It is far less user friendly than a product like Brandwatch. Review collected by and hosted on G2.com.

I like the sentiment and audience sections Review collected by and hosted on G2.com.

I haven't disliked any Sprinklr sections. Review collected by and hosted on G2.com.

Sprinklr makes social media management and tracking metrics easy. At our company, we manage multiple channels across several states, and each channel has a unique audience and voice. Review collected by and hosted on G2.com.

It can take some time to get a handle on the platform and fully understand the tools it offers. There’s a learning curve. Review collected by and hosted on G2.com.

I like working with the sprinklr team and building my own dashboards for new initiatives Review collected by and hosted on G2.com.

I wish I understood more about the capabilities and how they can be leveraged in tandem Review collected by and hosted on G2.com.

See what people say about my brand or category Review collected by and hosted on G2.com.

Not having too many results for specific things Review collected by and hosted on G2.com.

I liked the hashtag research function for Instagram and Twitter. It would even suggest hashtags. Review collected by and hosted on G2.com.

I disliked the fact that LinkedIn and Facebook were not available for hashtag outlets. Review collected by and hosted on G2.com.