--- title: Sprinklr Insights Reviews meta\_title: 'Sprinklr Insights Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how Sprinklr Insights works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 105 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Sprinklr Insights Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sprinklr Insights but has limited features. Are you part of the Sprinklr Insights team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, drive better customer experiences and take data-led decisions. Sprinklr Insights supports an industry-leading number of channels and data sources, delivers actionable insights in real-time across areas like marketing, sales, product development, strategy and operations, is customized to business and vertical-specific use cases and is powered by patented deep learning capabilities. * * * Seller [Sprinklr](https://www.g2.com/sellers/sprinklr) Discussions [Sprinklr Insights Community](https://www.g2.com/products/sprinklr-insights/discuss) Languages Supported English, French, Japanese, Korean, Portuguese Solution Type All-in-One Overview by Mara Schoeppner Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 24 months [ View More Pricing Information ](https://www.g2.com/products/sprinklr-insights/pricing) ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,870) ](https://www.g2.com/products/sprout-social/reviews) [ View All Alternatives ](https://www.g2.com/products/sprinklr-insights/competitors/alternatives) ## User Insights Average based on 105 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 10/19/2021 "Useful Insights" 4/5 What do you like best about Sprinklr Insights? I really like the quick search & newly introduced Topic suggestion feature in Modern Research. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? If anything needs improvement in the Modern research, it will be Sentiments Accuracy Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? There are many use cases build with the help of Research module such as Competition Benchmarking, Industry Insights, Brand Sentiments etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Tobacco](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Tobacco") UT Verified User in Tobacco Enterprise (\> 1000 emp.) 11/15/2021 "Insightsful" 4/5 What do you like best about Sprinklr Insights? Fully customizable widgets and the ability to build word clouds. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? The learning curve to build a dashboard is a little steeper than it could be. Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? The ability to view ongoing trends and topics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 10/24/2021 "Works very well" 4/5 What do you like best about Sprinklr Insights? The way it provides up to date information Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? There is nothing I dislkiked when using the tool Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? It offered information I have never looked at before and made it relevant to my research Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Small-Business (50 or fewer emp.) 10/5/2021 "Comprehensive platform for social media insight" 4/5 What do you like best about Sprinklr Insights? Customisable dashboards, in-depth AI tools to do deepdive, wide range of social media platforms including Weibo, Pinterest and Linkedin Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? Integration with social media sites and channels themselves is not always so seamless Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? Regular reporting, improving KPIs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 11/18/2020 "An extremely useful tool, but not quite on the level of some competing products" 3.5/5 What do you like best about Sprinklr Insights? The ability to quickly run searches on current and historical data is extremely useful, especially if you just need some quick analysis of a brand or topic without having to set up queries and dashboards before you can get to the results. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? It is far less user friendly than a product like Brandwatch. Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? Often we are asked to answer questions with little notice, so being able to instantly receive results is a game-changer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Savannah W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah W.") SW Savannah W. Marketing Research Analyst (Microsoft) Small-Business (50 or fewer emp.) 11/17/2020 "Excellent marketing tool" 4.5/5 What do you like best about Sprinklr Insights? I like the sentiment and audience sections Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? I haven't disliked any Sprinklr sections. Review collected by and hosted on G2.com. Recommendations to others considering Sprinklr Insights: Useful tool for marketers Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? useful insights about public sentiment for a company Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Small-Business (50 or fewer emp.) 11/6/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Sprinklr Good for Large Companies" 4/5 What do you like best about Sprinklr Insights? Sprinklr makes social media management and tracking metrics easy. At our company, we manage multiple channels across several states, and each channel has a unique audience and voice. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? It can take some time to get a handle on the platform and fully understand the tools it offers. There’s a learning curve. Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? Understanding how each of our company’s audiences differs in their interests, needs, and voice. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 11/17/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Very helpful insights & great team" 4/5 What do you like best about Sprinklr Insights? I like working with the sprinklr team and building my own dashboards for new initiatives Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? I wish I understood more about the capabilities and how they can be leveraged in tandem Review collected by and hosted on G2.com. Recommendations to others considering Sprinklr Insights: Definitely leverage the sprinklr team to ensure you’re getting the most out of the tool Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? We are tracking customer sentiment in a real-time basis Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/17/2020 "User knowledge" 5/5 What do you like best about Sprinklr Insights? See what people say about my brand or category Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? Not having too many results for specific things Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? Consumer behaviors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 3/5/2020 "Great for hashtags research!" 4.5/5 What do you like best about Sprinklr Insights? I liked the hashtag research function for Instagram and Twitter. It would even suggest hashtags. Review collected by and hosted on G2.com. What do you dislike about Sprinklr Insights? I disliked the fact that LinkedIn and Facebook were not available for hashtag outlets. Review collected by and hosted on G2.com. What problems is Sprinklr Insights solving and how is that benefiting you? Finding new trending topics. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Sprinklr Insights? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sprinklr Insights ](https://www.g2.com/products/sprinklr-insights/discussions/new) GU Guest User What is Sprinklr Modern Research used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sprinklr-modern-research-used-for) GU Guest User What are the benefits and challenges of using Sprinklr Insights for social media analytics? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-sprinklr-insights-for-social-media-analytics) [ View all Discussions ](https://www.g2.com/products/sprinklr-insights/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 24 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/sprinklr-insights/pricing) Sprinklr Insights Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brandwatch-consumer-intelligence-vs-sprinklr-insights) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,870) [ Compare Now ](https://www.g2.com/compare/sprinklr-insights-vs-sprout-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_46e0d2ba3ffe5aba83a48e060dfdfe5f/meltwater.png "Product Avatar Image") Meltwater 4.1/5(2,668) [ Compare Now ](https://www.g2.com/compare/meltwater-vs-sprinklr-insights) ##### ##### Sprinklr Insights Features Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Follower Analysis Post Performance Monitoring & Listening Social Measurement Brand Monitoring Keyword Tracking Data Management & Analysis Sentiment Analysis Social Reporting Alerts and Notifications [ View More Features ](https://www.g2.com/products/sprinklr-insights/features) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring) [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which solution supports vulnerability scanning for cloud environments?](https://www.g2.com/discussions/which-solution-supports-vulnerability-scanning-for-cloud-environments)[Best-rated experience management service for tech companies](https://www.g2.com/discussions/best-rated-experience-management-service-for-tech-companies)[Is AgencyBloc AMS+ worth it as a life and health insurance agency management platform for an agency that needs both AMS capabilities and group benefits management, or does NextAgency cover enough for a smaller independent agency at lower cost?](https://www.g2.com/discussions/is-agencybloc-ams-worth-it-as-a-life-and-health-insurance-agency-management-platform-for-an-agency-that-needs-both-ams-capabilities-and-group-benefits-management-or-does-nextagency-cover-enough-for-a-smaller-independent-agency-at-lower-cost) [Which is the best content creation platform for marketing teams?](https://www.g2.com/discussions/which-content-creation-platform-is-best-for-marketing-teams)[What is the best time tracking software for small businesses?](https://www.g2.com/discussions/what-is-the-best-time-tracking-software-for-small-businesses)[Pros and Cons Details](https://www.g2.com/products/sprinklr-insights/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)