Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy-to-Customize Interface with Great Translation Features"
4.5/5
What do you like best about Sprig?

I love the interface. It's super easy to customize and I also like the language translation feature! Review collected by and hosted on G2.com.

What do you dislike about Sprig?

It was difficult to understand how to configure the triggers in the product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Developer Experience, Easy Integration, and Solid Value"
4/5
What do you like best about Sprig?

The development xp, the easy of integration and its price Review collected by and hosted on G2.com.

What do you dislike about Sprig?

The platform has certain quality issues, when I was creating a test survey I had issues moving across steps that prompted me to reload my window and loose progress Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Intuitive, Easy Setup with Clear Results and Analysis"
4.5/5
What do you like best about Sprig?

Ease of use, intuitive UI, straightfoward to set up, results summary and analysis Review collected by and hosted on G2.com.

What do you dislike about Sprig?

More configurability would be helpful to make it applicable to more use cases Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Quick, Easy Surveys for Capturing User Feedback"
4.5/5
What do you like best about Sprig?

The ability to spin up new, quick surveys to understand user feedback. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Integrations with our CRM and how we can send out customized surveys with very specific rules Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"User-Friendly Experience with Smooth Slack Integrations"
4.5/5
What do you like best about Sprig?

User friendly and integrations like with slack Review collected by and hosted on G2.com.

What do you dislike about Sprig?

There are limitations when it comes to reporting Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Useful for quick, in-app feedback but lacks robust filtering logic."
4.5/5
What do you like best about Sprig?

MCP connection has been useful to co-create and analyze surveys via Claude. Sprig has also introduced more logic for skip and display, which allows for more precise question targeting. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Still not completely clear how Sprig counts monthly tracked users. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best-in-Class In-App Surveys and Feedback Capture"
4/5
What do you like best about Sprig?

Best in-class in-app intercept surveying and feedback capture. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Enterprise pricing model can change somewhat drastically, resulting in higher-than-expected renewal cycles. Expanding to other products that won't necessarily be relevant to the original target customer. Review collected by and hosted on G2.com.

Verified User in Retail
GR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Effective for understanding your customers better"
4/5
What do you like best about Sprig?

It's an impactful tool for me to use to understand our customers better. I can target specific persona and segments based on product usage. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

n/a Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"High Fees, Limited Service, and a Contract That Doesn’t Fit"
0.5/5
What do you like best about Sprig?

Sprig didn't fit our needs and the company is attempting to enforce a long term contract Review collected by and hosted on G2.com.

What do you dislike about Sprig?

The fees, lack of services, and experience Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Targeted Feedback from the Right Users, Right Where It Matters"
4.5/5
What do you like best about Sprig?

Sprig makes it possible to get targeted feedback from the right users in the right places. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I would love to use Sprig for usability tests with 3rd party panel providers natively in Sprig. Review collected by and hosted on G2.com.