--- title: Sprig Reviews meta\_title: 'Sprig Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 199 reviews by the users' company size, role or industry to find out how Sprig works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 199 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Sprig Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **easy setup** of Sprig, enabling non-technical users to efficiently begin their projects. [(10 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153732&qs=pros-and-cons#reviews)

Users value the **easy integrations** of Sprig, enhancing workflow by connecting seamlessly with existing tools like Slack. [(9 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152233&qs=pros-and-cons#reviews)

Users value the **real-time feedback management** of Sprig, enabling faster decision-making with insightful AI analysis. [(9 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1151870&qs=pros-and-cons#reviews)

Users appreciate the **responsive customer support** of Sprig, which makes troubleshooting straightforward and efficient. [(8 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152260&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of Sprig, making it accessible and efficient for non-technical users. [(8 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152246&qs=pros-and-cons#reviews)

Users often face **survey navigation issues** and confusing data formats, hindering effective information gathering and analysis. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153030&qs=pros-and-cons#reviews)

Users face **significant limitations with survey navigation and information quality** , hindering effective research and insights. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1154107&qs=pros-and-cons#reviews)

Users find Sprig's setup process **time-consuming** , with slow support responses and complex billing adding to the delay. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153011&qs=pros-and-cons#reviews)

Users report **dashboard issues** with frequent resets and complicated billing, impacting usability and data management. [(2 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152907&qs=pros-and-cons#reviews)

Users face challenges with **data inaccuracy** due to confusing billing and complex data export formats from Sprig. [(2 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153427&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Sprig

##### 1. Easy Setup

Users appreciate the **easy setup** of Sprig, enabling non-technical users to efficiently begin their projects.
[
See 10 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153732&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.")
GK

Gab K.

Small-Business (50 or fewer emp.)

4.5/5

"Easy no-code setup, great for SMEs"

What do you like about Sprig?

Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Best tool for capturing feedback"

What do you like about Sprig?

Easy to install and capture user feedback. I like that the button is always visible and has a nice design. We use it for bug hunting with users.

##### 2. Easy Integrations

Users value the **easy integrations** of Sprig, enhancing workflow by connecting seamlessly with existing tools like Slack.
[
See 9 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152233&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.")
GK

Gab K.

Small-Business (50 or fewer emp.)

4.5/5

"Easy no-code setup, great for SMEs"

What do you like about Sprig?

Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use tool to gain feedback from customers"

What do you like about Sprig?

Easy to use. Lots of templates. Easily integrated into our app. Have even used it to run prototype testing through.

##### 3. Feedback Management

Users value the **real-time feedback management** of Sprig, enabling faster decision-making with insightful AI analysis.
[
See 9 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1151870&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Transforms User Research, Superb Targeting"

What do you like about Sprig?

I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Best tool for capturing feedback"

What do you like about Sprig?

Easy to install and capture user feedback. I like that the button is always visible and has a nice design. We use it for bug hunting with users.

##### 4. Customer Support

Users appreciate the **responsive customer support** of Sprig, which makes troubleshooting straightforward and efficient.
[
See 8 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152260&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Transforms User Research, Superb Targeting"

What do you like about Sprig?

I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse

 ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.")
GK

Gab K.

Small-Business (50 or fewer emp.)

4.5/5

"Easy no-code setup, great for SMEs"

What do you like about Sprig?

Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu

##### 5. Ease of Use

Users appreciate the **ease of use** of Sprig, making it accessible and efficient for non-technical users.
[
See 8 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152246&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Transforms User Research, Superb Targeting"

What do you like about Sprig?

I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse

 ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.")
GK

Gab K.

Small-Business (50 or fewer emp.)

4.5/5

"Easy no-code setup, great for SMEs"

What do you like about Sprig?

Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu

### 5 Cons or Disadvantages of Sprig

##### 1. Survey Issues

Users often face **survey navigation issues** and confusing data formats, hindering effective information gathering and analysis.
[
See 3 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153030&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.")
ZA

Zina A.

Mid-Market (51-1000 emp.)

3.5/5

"Great for continuous feedback"

What do you dislike about Sprig?

Question skip logic needs debugging as it resets frequently while the survey is running.

AS

Ally S.

Small-Business (50 or fewer emp.)

0.0/5

"I find it incredible difficult to navigate and to drill into information and review data"

What do you dislike about Sprig?

Incredibly difficult to navigate. You have to jump through hurdles in order to get to a place where still only very limited information is available.

##### 2. Survey Limitations

Users face **significant limitations with survey navigation and information quality** , hindering effective research and insights.
[
See 3 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1154107&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.")
ZA

Zina A.

Mid-Market (51-1000 emp.)

3.5/5

"Great for continuous feedback"

What do you dislike about Sprig?

Question skip logic needs debugging as it resets frequently while the survey is running.

AS

Ally S.

Small-Business (50 or fewer emp.)

0.0/5

"I find it incredible difficult to navigate and to drill into information and review data"

What do you dislike about Sprig?

Incredibly difficult to navigate. You have to jump through hurdles in order to get to a place where still only very limited information is available.

##### 3. Time-Consuming

Users find Sprig's setup process **time-consuming** , with slow support responses and complex billing adding to the delay.
[
See 3 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153011&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.")
JC

Joshua C.

Enterprise (\> 1000 emp.)

4.0/5

"Sprig SAML"

What do you dislike about Sprig?

Support takes longer to respond making the set up process longer

 ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.")
MN

Michael N.

Enterprise (\> 1000 emp.)

4.5/5

"Sprig was a game changer for the product org at Figma."

What do you dislike about Sprig?

Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa

##### 4. Dashboard Issues

Users report **dashboard issues** with frequent resets and complicated billing, impacting usability and data management.
[
See 2 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152907&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.")
ZA

Zina A.

Mid-Market (51-1000 emp.)

3.5/5

"Great for continuous feedback"

What do you dislike about Sprig?

Question skip logic needs debugging as it resets frequently while the survey is running.

 ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.")
MN

Michael N.

Enterprise (\> 1000 emp.)

4.5/5

"Sprig was a game changer for the product org at Figma."

What do you dislike about Sprig?

Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa

##### 5. Data Inaccuracy

Users face challenges with **data inaccuracy** due to confusing billing and complex data export formats from Sprig.
[
See 2 mentions
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153427&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.")
ZA

Zina A.

Mid-Market (51-1000 emp.)

3.5/5

"Great for continuous feedback"

What do you dislike about Sprig?

Question skip logic needs debugging as it resets frequently while the survey is running.

 ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.")
MN

Michael N.

Enterprise (\> 1000 emp.)

4.5/5

"Sprig was a game changer for the product org at Figma."

What do you dislike about Sprig?

Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/19/2024

"Getting feedback has never been easier"

4.5/5

What do you like best about Sprig?

Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly recommended them. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I would love to see more rich context questions and interactions for our customers. Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Sprig allows us to get feedback from a wide breath of customers which alows unique perspectives and not just the loudest voice. Review collected by and hosted on G2.com.

Show More

7/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods")
UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

7/21/2026

"Easy-to-Use UI, But Unexpected Event Shutoffs"

3.5/5

What do you like best about Sprig?

I had to jump into using Sprig without much coaching and the UI was easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Sprig introduced bugs that impacted our ratings and therefore business results Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Gives us the mechanism to ask new users how they heard about us. We also use it to initiate the app store review prompt Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

TR

Tomás R.

Software Engineer

Mid-Market (51-1000 emp.)

7/22/2026

Guest users or non-business users of the software, not included in G2 scores.

"Easy iOS SDK Integration with Native-Feeling Surveys"

4/5

What do you like best about Sprig?

It’s very easy to integrate the SDK with iOS, and the surveys feel native when users fill them out. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

The survey triggers are sometimes difficult to configure from analytics events. Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

It helps us collect feedback from users about new features we launch and allows us to iterate on the product. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

EB

Ethan B.

Mid-Market (51-1000 emp.)

7/22/2026

"Effortless Survey Building with Room for More Templates"

5/5

What do you like best about Sprig?

I like the easy-to-use survey builders in Sprig, which make the process of creating surveys straightforward and efficient. Additionally, the initial setup was smooth. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I think Sprig could improve by adding more advanced survey templates for different industries. Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Sprig eliminates manual paper-based survey collection and offers easy-to-use survey builders. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
UD

Verified User in Design

Enterprise (\> 1000 emp.)

7/23/2026

"Easy to Use, Great UI, and Smooth Slack Integration"

4.5/5

What do you like best about Sprig?

Ease of use and the interface. Team collaboration is made very easy and it integrates with any other tool you have like Slack. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

Sometimes it can be hard to figure out how to get the best out of it, or more precisely best practices Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Collaborating on research documents Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

7/21/2026

"Effective Survey Tool with Some Usability Hurdles"

4/5

What do you like best about Sprig?

I find accessing and reading the responses from surveys using Sprig very helpful. The survey setup up is really easy, which was great. appreciate how Sprig helps gather responses, get a pulse on user sentiment, and iterate on new products through in-app surveys, Review collected by and hosted on G2.com.

What do you dislike about Sprig?

the modalities that people can answer questions in still feels pretty rudimentary. Having a built in thumbs up/thumbs down feels obvious but missing, for instance Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

I use Sprig to send surveys, collect responses, and get feedback, which helps us iterate on new products. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

7/24/2026

"Instant User Feedback That Guides What to Improve"

4/5

What do you like best about Sprig?

Getting instant feedback from our users to gage what needs changing. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

I’d like to have an integrated user ID that we can map to our product, so we can reproduce what the user did. Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Sprig helps us identify real-time positives and negatives of our product. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
UD

Verified User in Design

Enterprise (\> 1000 emp.)

7/21/2026

"Easy-to-Use Surveys with Clear, Readable Pathways"

4.5/5

What do you like best about Sprig?

easy to use from a qualitative standpoint! simple to read surveys and how the pathways occur Review collected by and hosted on G2.com.

What do you dislike about Sprig?

a little hard to use as a first-time user Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

as a data scientist, it lets me easily work with the survey data Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Magesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magesh S.")
MS

Magesh S.

Senior Software Engineer

Small-Business (50 or fewer emp.)

7/22/2026

"AI Feedback Summaries That Save Time"

4.5/5

What do you like best about Sprig?

AI feature that analyses the user feedback and summarises the content Review collected by and hosted on G2.com.

What do you dislike about Sprig?

sometime it better to have two-way integration using Sprig to respond to the user's concerns Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

Collecting user feedback categorizing them help us make the actions quick Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

5/23/2024

"Sprig survey"

4/5

What do you like best about Sprig?

I still like the ease of use and features that can target users based on their actions. Review collected by and hosted on G2.com.

What do you dislike about Sprig?

We are not using Spring much for any new implementation and i cannot say exactly what changed. Review collected by and hosted on G2.com.

What problems is Sprig solving and how is that benefiting you?

We are using Sprig to collect user feedback and analyse Review collected by and hosted on G2.com.

Show More

7/7/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

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