--- title: Sprig Reviews meta\_title: 'Sprig Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 199 reviews by the users' company size, role or industry to find out how Sprig works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 199 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Sprig Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy setup** of Sprig, enabling non-technical users to efficiently begin their projects. [(10 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153732&qs=pros-and-cons#reviews) Users value the **easy integrations** of Sprig, enhancing workflow by connecting seamlessly with existing tools like Slack. [(9 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152233&qs=pros-and-cons#reviews) Users value the **real-time feedback management** of Sprig, enabling faster decision-making with insightful AI analysis. [(9 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1151870&qs=pros-and-cons#reviews) Users appreciate the **responsive customer support** of Sprig, which makes troubleshooting straightforward and efficient. [(8 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152260&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Sprig, making it accessible and efficient for non-technical users. [(8 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152246&qs=pros-and-cons#reviews) Users often face **survey navigation issues** and confusing data formats, hindering effective information gathering and analysis. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153030&qs=pros-and-cons#reviews) Users face **significant limitations with survey navigation and information quality** , hindering effective research and insights. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1154107&qs=pros-and-cons#reviews) Users find Sprig's setup process **time-consuming** , with slow support responses and complex billing adding to the delay. [(3 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153011&qs=pros-and-cons#reviews) Users report **dashboard issues** with frequent resets and complicated billing, impacting usability and data management. [(2 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152907&qs=pros-and-cons#reviews) Users face challenges with **data inaccuracy** due to confusing billing and complex data export formats from Sprig. [(2 mentions)](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153427&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Sprig ##### 1. Easy Setup Users appreciate the **easy setup** of Sprig, enabling non-technical users to efficiently begin their projects. [ See 10 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153732&qs=pros-and-cons#reviews) See Related User Reviews ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.") GK Gab K. Small-Business (50 or fewer emp.) 4.5/5 "Easy no-code setup, great for SMEs" What do you like about Sprig? Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best tool for capturing feedback" What do you like about Sprig? Easy to install and capture user feedback. I like that the button is always visible and has a nice design. We use it for bug hunting with users. ##### 2. Easy Integrations Users value the **easy integrations** of Sprig, enhancing workflow by connecting seamlessly with existing tools like Slack. [ See 9 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152233&qs=pros-and-cons#reviews) See Related User Reviews ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.") GK Gab K. Small-Business (50 or fewer emp.) 4.5/5 "Easy no-code setup, great for SMEs" What do you like about Sprig? Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to use tool to gain feedback from customers" What do you like about Sprig? Easy to use. Lots of templates. Easily integrated into our app. Have even used it to run prototype testing through. ##### 3. Feedback Management Users value the **real-time feedback management** of Sprig, enabling faster decision-making with insightful AI analysis. [ See 9 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1151870&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Transforms User Research, Superb Targeting" What do you like about Sprig? I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Best tool for capturing feedback" What do you like about Sprig? Easy to install and capture user feedback. I like that the button is always visible and has a nice design. We use it for bug hunting with users. ##### 4. Customer Support Users appreciate the **responsive customer support** of Sprig, which makes troubleshooting straightforward and efficient. [ See 8 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152260&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Transforms User Research, Superb Targeting" What do you like about Sprig? I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.") GK Gab K. Small-Business (50 or fewer emp.) 4.5/5 "Easy no-code setup, great for SMEs" What do you like about Sprig? Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu ##### 5. Ease of Use Users appreciate the **ease of use** of Sprig, making it accessible and efficient for non-technical users. [ See 8 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152246&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Transforms User Research, Superb Targeting" What do you like about Sprig? I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse ![Gab K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gab K.") GK Gab K. Small-Business (50 or fewer emp.) 4.5/5 "Easy no-code setup, great for SMEs" What do you like about Sprig? Easy to start with the simple installation for non technical users, Easy to target with e.g. path or interaction based segments. Create multiple stu ### 5 Cons or Disadvantages of Sprig ##### 1. Survey Issues Users often face **survey navigation issues** and confusing data formats, hindering effective information gathering and analysis. [ See 3 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153030&qs=pros-and-cons#reviews) See Related User Reviews ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.") ZA Zina A. Mid-Market (51-1000 emp.) 3.5/5 "Great for continuous feedback" What do you dislike about Sprig? Question skip logic needs debugging as it resets frequently while the survey is running. AS Ally S. Small-Business (50 or fewer emp.) 0.0/5 "I find it incredible difficult to navigate and to drill into information and review data" What do you dislike about Sprig? Incredibly difficult to navigate. You have to jump through hurdles in order to get to a place where still only very limited information is available. ##### 2. Survey Limitations Users face **significant limitations with survey navigation and information quality** , hindering effective research and insights. [ See 3 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1154107&qs=pros-and-cons#reviews) See Related User Reviews ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.") ZA Zina A. Mid-Market (51-1000 emp.) 3.5/5 "Great for continuous feedback" What do you dislike about Sprig? Question skip logic needs debugging as it resets frequently while the survey is running. AS Ally S. Small-Business (50 or fewer emp.) 0.0/5 "I find it incredible difficult to navigate and to drill into information and review data" What do you dislike about Sprig? Incredibly difficult to navigate. You have to jump through hurdles in order to get to a place where still only very limited information is available. ##### 3. Time-Consuming Users find Sprig's setup process **time-consuming** , with slow support responses and complex billing adding to the delay. [ See 3 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153011&qs=pros-and-cons#reviews) See Related User Reviews ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Enterprise (\> 1000 emp.) 4.0/5 "Sprig SAML" What do you dislike about Sprig? Support takes longer to respond making the set up process longer ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.") MN Michael N. Enterprise (\> 1000 emp.) 4.5/5 "Sprig was a game changer for the product org at Figma." What do you dislike about Sprig? Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa ##### 4. Dashboard Issues Users report **dashboard issues** with frequent resets and complicated billing, impacting usability and data management. [ See 2 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152907&qs=pros-and-cons#reviews) See Related User Reviews ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.") ZA Zina A. Mid-Market (51-1000 emp.) 3.5/5 "Great for continuous feedback" What do you dislike about Sprig? Question skip logic needs debugging as it resets frequently while the survey is running. ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.") MN Michael N. Enterprise (\> 1000 emp.) 4.5/5 "Sprig was a game changer for the product org at Figma." What do you dislike about Sprig? Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa ##### 5. Data Inaccuracy Users face challenges with **data inaccuracy** due to confusing billing and complex data export formats from Sprig. [ See 2 mentions ](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153427&qs=pros-and-cons#reviews) See Related User Reviews ![Zina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zina A.") ZA Zina A. Mid-Market (51-1000 emp.) 3.5/5 "Great for continuous feedback" What do you dislike about Sprig? Question skip logic needs debugging as it resets frequently while the survey is running. ![Michael N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael N.") MN Michael N. Enterprise (\> 1000 emp.) 4.5/5 "Sprig was a game changer for the product org at Figma." What do you dislike about Sprig? Sprig's billing model can be very confusing and rather expensive. It's not very clear how it works and how to manage it in an optimal way. Also the wa ![Marty M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marty M.") MM Marty M. Senior Android Developer Mid-Market (51-1000 emp.) 7/23/2026 "Convenient Survey Integration with Slack, Needs Better Android Support" 5/5 What do you like best about Sprig? I like that Sprig posts all of the survey results in Slack. Instead of going to the website and digging through reviews, I get updates in Slack as soon as someone fills out a survey, which is much more convenient. On the app level, the setup was very easy since it piggy backs off of Segment. Additionally, I would say 10 out of 10 for recommending Sprig, as I can't think of another survey service that would do any better. Review collected by and hosted on G2.com. What do you dislike about Sprig? I don't like the lack of full Android support. I'm an Android developer, and it seems like Android is an afterthought compared to iOS and Web, which appear to be fully supported. I would like to see Android as an option when filling out a survey. The Web setup was much more involved compared to the ease at the App level, which piggybacks off Segment. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig helps us find out how people feel about the app easily, with results posted in Slack. Instead of digging, we get instant updates. But, Android support needs improvement as it's not fully supported. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Aarabhi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aarabhi R.") AR Aarabhi R. Analyst Financial Services Mid-Market (51-1000 emp.) 7/22/2026 "AI-Powered Insights, Seamless Integration" 4.5/5 What do you like best about Sprig? I use Sprig to gather customer feedback through in-app product surveys, NPS studies, and feature-specific research. I love the AI-powered analysis of responses which provides actionable insights. What I like best is its ability to translate high volumes of customer feedback into actionable insights. The AI analysis summarizes open-ended responses, identifies recurring themes, and highlights strengths and opportunities, saving my team a lot of manual effort. It makes it easy to identify trends, prioritize improvements, and share meaningful insights with my product and customer experience team. The initial setup was straightforward and the platform is user-friendly, with little learning curve, making starting with surveys quick. I appreciate the easy integration with tools like Slack and Mixpanel, seamlessly fitting into our workflows. Review collected by and hosted on G2.com. What do you dislike about Sprig? Sprig has worked really well for my team in general, and I haven't run into any major pain points that have disrupted our workflow. The only thing I would critique is to provide a few more customization options, AI-powered dashboard maker/visualization to make reporting even more flexible and easy for different stakeholders. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? I use Sprig to gather customer feedback through surveys and AI analysis, providing insights into customer sentiment and pain points. It translates feedback into actionable insights, saving manual effort, identifying trends, and sharing insights easily with my team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/21/2026 "Sprig’s AI Analysis Makes In-Product Research Fast and Scalable" 5/5 What do you like best about Sprig? Sprig has been a valuable tool for our lean PM team. The interface is intuitive enough that we can set up and deploy in-product surveys without engineering involvement, and the study builder handles conditional logic well. We ran a study that reached 340+ responses, which exceeded our expectations and delivered insights we couldn't have gotten as quickly through other methods. The AI-assisted analysis on open-ended responses is the standout feature, it surfaces themes across large response sets without manual tagging, which meaningfully cut down synthesis time. Integration alongside our existing behavioral analytics stack works for our needs. ROI is clear for teams that want to run research without a dedicated researcher in the loop. Review collected by and hosted on G2.com. What do you dislike about Sprig? The targeting and segmentation options can feel limited if you want to get precise about which users see a study based on complex behavioral criteria. Reporting exports could be more flexible getting data into a format ready for deeper analysis sometimes requires extra cleanup. Pricing is also on the higher end for smaller teams, so the ROI case depends heavily on how frequently you're running studies. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig helps us run in-product user research without needing a dedicated research team or lengthy recruitment cycles. We used it to understand why users weren't completing key actions in our onboarding funnel, the ability to catch users in the moment and ask them directly, rather than relying on behavioral data alone, gave us qualitative context we couldn't get elsewhere. The result was faster, more confident prioritization of UX improvements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/21/2026 "Great Customer Insights, But Survey Testing and Metadata Setup Need Smoother Validation" 3/5 What do you like best about Sprig? Sprig eliminates a lot of the tedious boilerplate engineering required to quickly gain insights from customers Review collected by and hosted on G2.com. What do you dislike about Sprig? It can be difficult to validate surveys in our test environment before launching them to production. Most of the time surveys require passing metadata throughout a deeply nested customer funnel. We built an in-house context logger around Sprig to make this easier, but it's added infrastructure to maintain on top of Sprig itself. Having a reliable way to automate testing survey set up on the client would be a huge time saver. A lot of the time I find myself building the app and walking through a lengthy user flow, only to find out I'm missing a KV pair somewhere in the chain and need to start the testing process all over again. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig helps us gain qualitative feedback from our customers, informing future A/B experiments. As an engineer, it is much easier to maintain than an internal survey service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Harry R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harry R.") HR Harry R. UX/UI Designer Mid-Market (51-1000 emp.) 7/21/2026 "Effortless Usability with Minor MTU Hiccups" 4.5/5 What do you like best about Sprig? I use Sprig to display surveys across our mobile and web app to gather user insights into our product. It provides detailed customer insight into their issues with the product, which really helps my team focus on what's needed. I like that the usability is great; it's super simple to set up. The endless amounts of templates speed up the process and help us get the correct information we're looking for, whether that's NPS scores or other surveys. The UI interface is super clean and easy to use, very intuitive, making the product easy to learn. Also, Sprig has the best support and usability, which made it stand out when we chose to use it. The initial setup was super simple thanks to their support team and useful documents/videos. Review collected by and hosted on G2.com. What do you dislike about Sprig? The only frustration I have with Sprig is once a survey is complete and we end/complete it, we still have to go in and delete the event. Otherwise, MTUs keep being used, which has been occasionally forgotten and our MTUs get drained for that month. I feel once a survey has been marked as complete/done, there should be an option to automatically remove that event or at least an automatic reminder to do so to avoid it getting forgotten. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? I use Sprig to display surveys and gather detailed user insights, helping my team focus on user needs. The usability is great, and templates speed up survey creation and data collection, ensuring we get the correct information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 9/6/2024 "Effortless User Engagement - My Onramp for Research Participation" 5/5 What do you like best about Sprig? I think the UI of Sprig is super easy and accessible for a researcher like myself. I appreciate being able to use internal AI tools to query Snowflake and get data tables of users I want to reach out to, which I can upload to Sprig to launch a survey in minutes. It's great for recruiting users and doing deeper research with them. It really feels like my tool, my superpower, to get in touch with users and get something in front of them without needing a heavy lift from engineers to build something. I find it really powerful for reaching out to users I need to talk to. The engagement rates with Sprig are a lot higher than email, which is one of the main reasons I like using it, especially for recruitment. Review collected by and hosted on G2.com. What do you dislike about Sprig? I think in general, anyone who wants to have a bit more customizability over their feedback experience will need to build something native. Sprig is great, but it's limited right now to really just a tray that pops up, which can be a bit disruptive for some users. We've gotten feedback before that the trays can be annoying or disruptive. Sprig does have a built-in CRM function to not target users repeatedly, but having more customizability over the experience would be better. Obviously, you can customize the look and feel of the trays to match your product, but as far as I know, it doesn't really support dark mode from what I've seen. Or maybe it's just that our company hasn't fully utilized it. So, yeah, mainly just about the experiential aspect of triggering the surveys could be improved. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig boosts engagement rates for surveys, making it easy to get quick feedback and test concepts. It's powerful for recruiting users without needing engineers, and the UI is super easy and accessible, allowing me to launch surveys in minutes. Review collected by and hosted on G2.com. Show More 7/21/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 7/21/2026 "Intuitive UI and Easy-to-Scan AI Summaries for Fast Survey Insights" 4.5/5 What do you like best about Sprig? Sprig's UI is extremely intuitive, and navigating to previous surveys and insights is quick. AI generated summaries are easily digested and do not require an overly nuanced understanding of the survey construct in order to scan results/conclusions and come away with key learnings. Review collected by and hosted on G2.com. What do you dislike about Sprig? I find the actual process of setting up surveys to require a more granular knowledge of my site's triggering criteria - which could be a function of how my organization has trained us, but a glossary or internal guide to understanding how Sprig was implemented on the site would be extremely helpful Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Prior to Sprig, we were only able to get user research via ad hoc, expensive quantitative research studies that were separated by 5 years and covered a range of topics, but weren't super useful for product feature development and more immediate tactical planning and decision making. Sprig has made it much easier to get real time feedback to inform our product development roadmap in addition to pulse-checking customer sentiment and other soft signals Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 7/21/2026 "Easy In-Product Surveys, Helpful Heatmaps, and Sprig MCP Integration" 4.5/5 What do you like best about Sprig? Super easy to set-up new in-product surveys and how quickly we can start getting insights on new topics. The heatmaps are also quite helpful and it's easy to get started for anyone new. Also really glad to see the Sprig MCP integration to start leveraging these insights even more with AI tools. Review collected by and hosted on G2.com. What do you dislike about Sprig? The main downsides for me are cost, which feels steep as usage scales, and the reporting, especially the dashboards lack the depth and flexibility I want to be able to slice results. I've also hit limits like slow data exports and a lack of advanced survey logic (display logic, piping, quotas). Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig solves the problem of slow user feedback, we can easily captures in-the-moment insights inside the product, test new features and use AI to analyze open responses instantly. The benefit for me is faster, more confident product decisions and catching friction before it becomes churn. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Thomas Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas Y.") TY Thomas Y. Information Systems Operator Mid-Market (51-1000 emp.) 7/22/2026 "Powerful Customization, Easy Interface, and Comprehensive Integrations" 4/5 What do you like best about Sprig? The ability to customise different studies is powerful, especially when I need to look for specific quantity surveys or studies. The interface is quite straightforward and easy to use, even without any required training. The tool integrations are very comprehensive, with most integration connectors available. So far, I haven’t had any bad experiences with performance issues or downtime. Review collected by and hosted on G2.com. What do you dislike about Sprig? The pricing could probably be more competitive with the current market, especially compared with other tools that offer similar capabilities. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? We use Sprig mainly for two types of qualitative studies, along with its powerful session recordings, which give us great insights so we don’t have to guess. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 11/22/2023 "Takes some setup, but seamless surveys afterwards" 4/5 What do you like best about Sprig? Sprig is taking full advantage of AI advancements and MCPs to integrate into the way researchers are doing work today. Review collected by and hosted on G2.com. What do you dislike about Sprig? Sprig has been well-positioned to handle intercept prototype/design testing, but hasn't built features in that direction. This would make Sprig much more valuable for a design team. Review collected by and hosted on G2.com. What problems is Sprig solving and how is that benefiting you? Sprig takes an important step by intelligently gating how often individual users see surveys to prevent fatigue. Once the triggers are in place, launching a survey for those triggers is very easy. This means less emailing users for feedback. You can even manually upload groups of users to contact them via in-product surveys, allowing for very targeted outreach without needing to email or text. Sprig also recently created the Editor Lite user mode, which allows team members to create surveys, but not launch. The beta activity feed and notifications plus editor lite allow for oversight on who is launching surveys to users, without hindering too much of the process itself. Review collected by and hosted on G2.com. 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