--- title: Sprig Reviews meta_title: 'Sprig Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 199 reviews by the users' company size, role or industry to find out how Sprig works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 199 scale: '5' date_modified: '2026-08-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Sprig Reviews **Vendor:** Sprig **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 199 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Sprig Sprig is an enterprise survey platform powered by AI agents. We help organizations move from question to evidence faster by transforming how research is designed, fielded, and synthesized. Instead of relying on manual survey programming, static forms, and time-consuming analysis, Sprig combines modern survey infrastructure with specialized agents that accelerate every stage of the research process. Research teams use Sprig to run customer surveys, market research, experience measurement, journey research, concept testing, and strategic studies. Whether collecting feedback from customers, prospects, panel participants, or users inside a product, Sprig helps teams gather higher-quality data and uncover deeper insights. Three AI agents power every stage of the research process: Design Agent: Builds rigorous studies from survey documents, research goals, briefs, and existing questionnaires. Field Agent: Delivers adaptive surveys that personalize questions and gather richer feedback across every channel. Synthesize Agent: Transforms responses into evidence-backed reports, themes, and recommendations. Leading companies including Microsoft, Figma, Notion, Ramp, DoorDash, Coinbase, Harvey, and Robinhood use Sprig to continuously learn from customers, understand markets, validate ideas, and improve products. By combining enterprise survey capabilities with AI-powered agents, Sprig enables teams to move faster, make better decisions, and turn research into a competitive advantage. ## Sprig Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love the **easy setup** of Sprig, making it accessible for non-technical individuals and efficient for insights. (10 reviews) - Users appreciate the **easy integrations** of Sprig, facilitating seamless data tracking and communication within their workflow. (9 reviews) - Users value the **real-time feedback management** of Sprig, enhancing insights and accelerating study outcomes. (9 reviews) - Users praise the **responsive customer support** of Sprig, making assistance readily available during technical challenges. (8 reviews) - Users find Sprig's **ease of use** refreshing, appreciating its intuitive setup and seamless integration with tools like Slack. (8 reviews) - Users find Sprig **helpful** for its simple installation and intuitive design, enhancing ease of use for everyone. (7 reviews) - Users love Sprig for its **intuitive usability** , making it easy to gather valuable customer feedback efficiently. (7 reviews) - Setup Ease (5 reviews) - Users value the **quick and easy setup** of Sprig surveys, enhancing their ability to gather insights efficiently. (5 reviews) - User Interface (5 reviews) **What users dislike:** - Users face issues with **survey navigation and logic** , making it challenging to extract meaningful insights. (3 reviews) - Users struggle with **survey limitations** , facing navigation issues, lack of informative responses, and potential high costs. (3 reviews) - Users find the **setup process time-consuming** due to delayed support responses and complex billing management. (3 reviews) - Users face **dashboard issues** with Sprig, including frequent resets and confusing data formats, making surveys challenging to manage. (2 reviews) - Users face challenges with **data inaccuracy** in Sprig, as export formatting and billing clarity can be frustrating. (2 reviews) - Delays (2 reviews) - Error Management (2 reviews) - Users find Sprig's **pricing model confusing and potentially very expensive** , leading to unexpected costs and management challenges. (2 reviews) - Export Limitations (2 reviews) - Users find the **clutter of unnecessary features** in Sprig hampers their experience and usability of the product. (2 reviews) ## Sprig Reviews ### 1. Transforms User Research, Superb Targeting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 16, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sprig?** I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse on our product across a diverse set of customers and their needs. Sprig is far superior in reaching the right customer at the right time compared to other tools like GetFeedback. Above all, Sprig is much more user-friendly, enabling multiple departments at our company to use the tool relatively quickly to reach out to customers for feedback. **What do you dislike about Sprig?** I wish it would allow us to automatically format a pasted question option choice from Google Docs. I think this is on their roadmap so I'm eager for it to release. It would also be great to see what they do for the synthesis portion in the future since it would be great to get to edit the AI buckets when it takes a first attempt at coding the survey data. **What problems is Sprig solving and how is that benefiting you?** I use Sprig to target customers with surveys at the right place and time, eliminating the need to pull customer lists from other teams, democratizing user research for multiple people at our company, cutting UX research time, and maintaining a live pulse on diverse customer needs. ### 2. Easy Setup and Great AI Insights, Fast **Rating:** 4.0/5.0 stars **Reviewed by:** Kassi M. | Senior manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** It is very easy to set up and the AI results are great which helps give us insights quickly **What do you dislike about Sprig?** creating a new survey that connects with our app can be a little tricky **What problems is Sprig solving and how is that benefiting you?** it helps us gather feedback about our app from pros so we know what is going well and what we need to improve ### 3. Customizable Reports, Needs in Generatives **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I love the reports and the general overview of Sprig. I really like that I can customize the trigger within my product or application, specifying which action activates the survey. **What do you dislike about Sprig?** I believe that Sprig has not yet managed to tackle the more open-ended part of research, which is more generative rather than just quantitative or closed. I feel that right now the tool is more suited for evaluative research and not so much for generative research, as it doesn't leave much room for more open-ended questions and exploration of ideas, projects, or products in a broader way. **What problems is Sprig solving and how is that benefiting you?** I use Sprig to quantitatively understand my users' perception and response. I love how I can customize the trigger in my product to obtain specific and actionable insights for my team. ### 4. Efficient User Feedback, Challenging Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** I like Sprig's UI and its simplicity, which makes it easy to use. I also appreciate the ability to view customer feedback quickly while the survey is running, allowing me to iterate fast based on user feedback. Additionally, being able to talk to customers quickly and efficiently with dynamic questions helps in asking the specific questions I need. **What do you dislike about Sprig?** The generation of reports usually doesn't work when I try to use them. I connect them to surveys. Also, the initial setup wasn't that easy. The SDKs were a little bit challenging, and events weren't firing properly at first. **What problems is Sprig solving and how is that benefiting you?** Sprig helps me talk to customers quickly and efficiently, using dynamic questions to gather needed input. Its simplicity and UI enable fast feedback viewing, allowing quick iteration without waiting for survey completion. ### 5. Resident & Marketplace Operations Associate Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel C. | Resident & Marketplace Operations Associate Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I really like how the survey reports come in! **What do you dislike about Sprig?** The only downside is that it can feel like information overload! **What problems is Sprig solving and how is that benefiting you?** Since I work in Customer Support, I’m able to monitor resident feedback about their property and share it with property managers, helping ensure their concerns are addressed and followed up on. ### 6. Easy Setup and Clear Results with an Intuitive UI **Rating:** 3.5/5.0 stars **Reviewed by:** Madison K. | Data Scientist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** The easy UI makes it clear what the results were from our users. It was also easy to set up. **What do you dislike about Sprig?** The AI functionality is a bit weak, it needs more product context to assist fully **What problems is Sprig solving and how is that benefiting you?** Understanding our customers with their billing challenges so my team can tackle them appropriately ### 7. Sprig Surveys Make Customization Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Bhoomika S. | Software engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** In my opinion, Sprig surveys are a great feature for customizing surveys with very minimal effort. **What do you dislike about Sprig?** I don’t have anything that comes to mind to dislike based on my experience. Overall, it’s good. **What problems is Sprig solving and how is that benefiting you?** Sprig survey has been really useful for collecting customer surveys and getting their thoughts and feedback. ### 8. Flexible Question Customization That Fits Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Katelyn L. | CRM Team Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I like the flexibility to customise questions and response options. **What do you dislike about Sprig?** Sometimes it takes too much heavy upfront engineering effort to build the necessary connections. **What problems is Sprig solving and how is that benefiting you?** We use Sprig mainly for user surveys, especially to collect feature ratings. And it helps our product team's proxy understanding the user satisfaction level. ### 9. Sprig: Intuitive, Cost-Effective, and AI-Powered **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Sebastian Z. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I really like that Sprig is very intuitive and has AI-powered features. It's easy to create new surveys and synthesize the results with minimal effort. The initial setup is also very easy. **What do you dislike about Sprig?** The long form survey creation could be better when compared to other players like Qualtrics. I think Qualtrics has a much better degree of flexibility. **What problems is Sprig solving and how is that benefiting you?** I find Sprig helps with product discovery. It's very intuitive and has AI-powered features that make it easy to create new surveys and synthesize results with minimal effort. ### 10. Intuitive Interface and Fair Pricing That Deliver **Rating:** 4.5/5.0 stars **Reviewed by:** Evan T. | UX Research Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Great intuitive interface and fair pricing **What do you dislike about Sprig?** Integration requires engineering support, especially if you'd like to trigger surveys based on details events and attributes. **What problems is Sprig solving and how is that benefiting you?** We use Sprig to recruit users for moderated research studies and to deploy intercept surveys so we can understand users' experiences in context ### 11. Smooth Survey Building with Handy Response Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Overall, building surveys is smooth. Longer surveys shared via links feel complete, with a solid range of question types and customization options. The response summary is very handy to have a first sense of the results before a more in depth analysis **What do you dislike about Sprig?** There’s a lack of granular targeting options for in-product surveys. **What problems is Sprig solving and how is that benefiting you?** Sprig helps us understand our users’ main issues, address drop-off in funnels, and do deeper research through longer surveys. It’s now the single customer-facing survey tool for our organisation. ### 12. Seamless Onboarding, Real-Time Feedback at Its Best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I really do appreciate the onboarding experience with Sprig, especially moving from another tool I thought would be very confusing. The hands-on onboarding experience allowed us to be set up very efficiently, which was really helpful for bringing the entire team on board. The enablement team has been great, looking at our use cases at a granular level and customizing the offering accordingly, making it easy to get up and running quickly and start running surveys immediately. Additionally, Sprig’s integration with MCP to cloud makes it incredibly easy for us to query various data, ensuring it's useful for our entire corpus of information. **What do you dislike about Sprig?** N/A **What problems is Sprig solving and how is that benefiting you?** Sprig helps us gather real-time feedback from customers and users through app intercept surveys. ### 13. Easy Study Setup and Flexible In-App Feedback Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** can implement feedback easily on different surfaces in the app. easy to set up the study and questions **What do you dislike about Sprig?** have to integrate with multiple systems and surfaces to have it implemented correctly. takes some additional dev work for each new surface that delays launch. have to integrate each metric you want to measure separately. **What problems is Sprig solving and how is that benefiting you?** real time customer feedback at the time they are experiencing the feature. it has been so valuable to capture that with very low effort from the customer. ### 14. Easy Survey Setup and Great UI, but the Dashboard Takes Time to Learn **Rating:** 3.5/5.0 stars **Reviewed by:** Tyler H. | Sr Director of Engineering, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about Sprig?** Super easy to set up surveys and get feedback from users. Nice user interface. **What do you dislike about Sprig?** Mm, it takes a little to get up to speed and understand how to operate the dashboard. **What problems is Sprig solving and how is that benefiting you?** Getting user feedback beyond general product usage behavior ### 15. Flexible Customization, but Setup Can Be Engineering-Heavy **Rating:** 3.5/5.0 stars **Reviewed by:** Katelyn Jiyoon L. | CRM Team Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Flexibility for customizing questions and user response options. **What do you dislike about Sprig?** Sometimes it requires fairly heavy upfront engineering work to set up the data entry points. **What problems is Sprig solving and how is that benefiting you?** We use Sprig for user surveys including feature ratings and it help us to understand users' sentiment better. ### 16. Well-Designed, Easy-to-Use UI with Strong Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ranjeev A. | Software engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The UI is well designed and easy to use. Good integrations **What do you dislike about Sprig?** There is a slight learning curve for users from other backgrounds **What problems is Sprig solving and how is that benefiting you?** Enables the gathering of user feedback directly from UIs so no need to click on external links for users ### 17. Friendly UI and Helpful Insight Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Jeslyn K. | Content Program Manager, Help Center, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The UI is very friendly and the insight summaries are very helpful **What do you dislike about Sprig?** I wish there were more granular ways to search through data **What problems is Sprig solving and how is that benefiting you?** It helps me understand user sentiment around content, which I can then use to optimize content ### 18. Very Easy to Use and Fits Our Team’s Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Rodrigo K. | Performance Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Very easy to use, minimal previous knowledge needed **What do you dislike about Sprig?** It's a pretty comprehensive tool and fits mine and my team's need for the time being **What problems is Sprig solving and how is that benefiting you?** Running surveys, it helps us understand customer behavior faster and with more ease ### 19. Way Easier to Implement Than the Alternatives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** It’s way easier to implement than others **What do you dislike about Sprig?** It doesnt have robust analysis tools and I often wish that there were more sophisticated ways of me splicing the data. **What problems is Sprig solving and how is that benefiting you?** Before sprig we did not have an easy way of measuring what was happening at specific times in the product and now we’re able to catch users at specific moments we’re interested in. It has been a true gamechanger in us getting feedback tied to features. ### 20. Very Intuitive and Easy to Use with Minimal Training **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** It's very intuitive to use! It's easy to find what you need with little to no training on the tool. **What do you dislike about Sprig?** It is less easy to setup surveys and understand the tracking timeframes than others like Survey Monkey **What problems is Sprig solving and how is that benefiting you?** Sprig is allowing us to gather a specific service line CSAT for our customers based on special triggers to help us parse out survey data. The product team also uses it to get pulses on surveys! ### 21. Precise Interview Scheduling Limits That Keep My Week Manageable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 26, 2026 **What do you like best about Sprig?** The ability that I can precisely define my schedule - the max number of interviews per week, the max number of interviews per day etc. It's critical because I don't want to do too many interviews every day **What do you dislike about Sprig?** Sometime the interviews get scheduled back to back, which becomes hectic. I've not found the way to prevent that **What problems is Sprig solving and how is that benefiting you?** I'm using it to get continuous user feedback to improve our product ### 22. Super Easy Setup and a More Engaging Survey Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** It's super easy to set up and way more engaging than survey methods I've previously used, like direct email. **What do you dislike about Sprig?** I wish it was easier to review segments and cross-sections between question responses. Qualtrics has this functionality (although it's not super user friendly) and it yields very helpful insights **What problems is Sprig solving and how is that benefiting you?** We need better merchant data to guide our product decisions, and Sprig solves that for me ### 23. Customer-Friendly UI with Insightful AI Summaries and Sentiment Breakdown **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The UI is very customer-friendly, and I really like the AI summarization of the top themes, along with the sentiment breakdown. **What do you dislike about Sprig?** Better integration help for someone not as technical **What problems is Sprig solving and how is that benefiting you?** Sprig helps us establish a baseline for contractor satisfaction, so we can better manage overall business health. It also provides raw sentiment that we use to identify areas for improvement and strengthen our offering. ### 24. Great Data Views, But Complex Survey Logic Is Hard to Set Up **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** The data and response view is great. But the survey setup and documentation is harder to figure out for more complex survey question setups. **What do you dislike about Sprig?** The survey creator makes things unnecesarily difficult when trying to setup if/then rules to show questions based on answers provided by the user. **What problems is Sprig solving and how is that benefiting you?** Measuring value and impact of launches, so I can help share them with my leadership. ### 25. Strong Features and Integrations, Competitive with Other Survey Platforms **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The feature set and integration ability is on-par or slightly better than other survey platforms **What do you dislike about Sprig?** When it comes to support of new features, I wish there was more resources. **What problems is Sprig solving and how is that benefiting you?** My company can rely on Sprig when we need a survey about a particular area of our product. We don't have to use a custom survey intake just for gathering feedback ### 26. Collaborative UX Research, with AI That Speeds Up Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** its very collaborative with my ux team. the ai functionality is helpful in reviewing results very quickly, especially if im not familiary with the study. **What do you dislike about Sprig?** Sometimes the AI is not accurate if I don't have enough user data to support it **What problems is Sprig solving and how is that benefiting you?** Helps my team share survey feedback and results very quickly. Its also very easy to set up new studies ### 27. In-Context Product Surveys That Quantify Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** In-context product surveys allow us to quantify insights beyond qualitative feedback. **What do you dislike about Sprig?** The AI analysis can be inaccurate at times—for example, it often fails when counting mentions of certain words. **What problems is Sprig solving and how is that benefiting you?** It helps us make more informed decisions and provides higher-quality, higher-confidence insights for business stakeholders, especially those who sometimes struggle to trust the quality or statistical significance of traditional research. ### 28. Easy Filtering for Export with a Smooth, Navigable UI/UX **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I like the data can easily be filtered for export. I appreciate the easily navigable UI/UX. **What do you dislike about Sprig?** I have heard from many customers that they were unable to access a sprig survey. We are still troubleshooting the reasons why, but seems like VPNs negatively affect the links. **What problems is Sprig solving and how is that benefiting you?** We can get data from customers on many different contexts, easily. ### 29. Powerful In-Product Targeting for Specific Workflows and User Attributes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Ability to intercept users in product - targeting to specific workflows or user attributes **What do you dislike about Sprig?** The events are few and far between. Requires working with engineering to configure events a lot of the time which increases the time to launch a survey. **What problems is Sprig solving and how is that benefiting you?** Ability to reach our users outisde of marketing email lists, easier recruitment efforts. ### 30. Easy-to-Use Interface Makes Reviewing Survey Replies a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Sprig?** Easy to use interface and layout. Great color scheme. I use it to review survey replies and it is always an easy flow. **What do you dislike about Sprig?** The menu navigation along the side could be a bit more condensed **What problems is Sprig solving and how is that benefiting you?** Survey org for both surveys created and navigating replies is super helpful. We also sync it with Slack. ### 31. Getting feedback has never been easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 19, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sprig?** Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly recommended them. **What do you dislike about Sprig?** I would love to see more rich context questions and interactions for our customers. **What problems is Sprig solving and how is that benefiting you?** Sprig allows us to get feedback from a wide breath of customers which alows unique perspectives and not just the loudest voice. ### 32. Easy-to-Use UI, But Unexpected Event Shutoffs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I had to jump into using Sprig without much coaching and the UI was easy to use. **What do you dislike about Sprig?** Sprig introduced bugs that impacted our ratings and therefore business results **What problems is Sprig solving and how is that benefiting you?** Gives us the mechanism to ask new users how they heard about us. We also use it to initiate the app store review prompt ### 33. Easy iOS SDK Integration with Native-Feeling Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Tomás R. | Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** It’s very easy to integrate the SDK with iOS, and the surveys feel native when users fill them out. **What do you dislike about Sprig?** The survey triggers are sometimes difficult to configure from analytics events. **What problems is Sprig solving and how is that benefiting you?** It helps us collect feedback from users about new features we launch and allows us to iterate on the product. ### 34. Effortless Survey Building with Room for More Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** I like the easy-to-use survey builders in Sprig, which make the process of creating surveys straightforward and efficient. Additionally, the initial setup was smooth. **What do you dislike about Sprig?** I think Sprig could improve by adding more advanced survey templates for different industries. **What problems is Sprig solving and how is that benefiting you?** Sprig eliminates manual paper-based survey collection and offers easy-to-use survey builders. ### 35. Easy to Use, Great UI, and Smooth Slack Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Sprig?** Ease of use and the interface. Team collaboration is made very easy and it integrates with any other tool you have like Slack. **What do you dislike about Sprig?** Sometimes it can be hard to figure out how to get the best out of it, or more precisely best practices **What problems is Sprig solving and how is that benefiting you?** Collaborating on research documents ### 36. Effective Survey Tool with Some Usability Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** I find accessing and reading the responses from surveys using Sprig very helpful. The survey setup up is really easy, which was great. appreciate how Sprig helps gather responses, get a pulse on user sentiment, and iterate on new products through in-app surveys, **What do you dislike about Sprig?** the modalities that people can answer questions in still feels pretty rudimentary. Having a built in thumbs up/thumbs down feels obvious but missing, for instance **What problems is Sprig solving and how is that benefiting you?** I use Sprig to send surveys, collect responses, and get feedback, which helps us iterate on new products. ### 37. Instant User Feedback That Guides What to Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Sprig?** Getting instant feedback from our users to gage what needs changing. **What do you dislike about Sprig?** I’d like to have an integrated user ID that we can map to our product, so we can reproduce what the user did. **What problems is Sprig solving and how is that benefiting you?** Sprig helps us identify real-time positives and negatives of our product. ### 38. Easy-to-Use Surveys with Clear, Readable Pathways **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** easy to use from a qualitative standpoint! simple to read surveys and how the pathways occur **What do you dislike about Sprig?** a little hard to use as a first-time user **What problems is Sprig solving and how is that benefiting you?** as a data scientist, it lets me easily work with the survey data ### 39. AI Feedback Summaries That Save Time **Rating:** 4.5/5.0 stars **Reviewed by:** Magesh S. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Sprig?** AI feature that analyses the user feedback and summarises the content **What do you dislike about Sprig?** sometime it better to have two-way integration using Sprig to respond to the user's concerns **What problems is Sprig solving and how is that benefiting you?** Collecting user feedback categorizing them help us make the actions quick ### 40. Sprig survey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 23, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sprig?** I still like the ease of use and features that can target users based on their actions. **What do you dislike about Sprig?** We are not using Spring much for any new implementation and i cannot say exactly what changed. **What problems is Sprig solving and how is that benefiting you?** We are using Sprig to collect user feedback and analyse ### 41. Easy-to-Customize Interface with Great Translation Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Sprig?** I love the interface. It's super easy to customize and I also like the language translation feature! **What do you dislike about Sprig?** It was difficult to understand how to configure the triggers in the product. **What problems is Sprig solving and how is that benefiting you?** Understanding better user sentiment. ### 42. Great Developer Experience, Easy Integration, and Solid Value **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The development xp, the easy of integration and its price **What do you dislike about Sprig?** The platform has certain quality issues, when I was creating a test survey I had issues moving across steps that prompted me to reload my window and loose progress **What problems is Sprig solving and how is that benefiting you?** Sprig supports our user research by feeding insights into our product brainstorming cycles. It helps us identify new areas of fit with our persona and apply those learnings directly to our product. ### 43. Intuitive, Easy Setup with Clear Results and Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Ease of use, intuitive UI, straightfoward to set up, results summary and analysis **What do you dislike about Sprig?** More configurability would be helpful to make it applicable to more use cases **What problems is Sprig solving and how is that benefiting you?** Understanding our users better to get feedback ### 44. Quick, Easy Surveys for Capturing User Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** The ability to spin up new, quick surveys to understand user feedback. **What do you dislike about Sprig?** Integrations with our CRM and how we can send out customized surveys with very specific rules **What problems is Sprig solving and how is that benefiting you?** User feedback and VoC ### 45. User-Friendly Experience with Smooth Slack Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 23, 2026 **What do you like best about Sprig?** User friendly and integrations like with slack **What do you dislike about Sprig?** There are limitations when it comes to reporting **What problems is Sprig solving and how is that benefiting you?** Used as a survey tool for feedback on our onboarding webinars ### 46. Useful for quick, in-app feedback but lacks robust filtering logic. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 27, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Sprig?** MCP connection has been useful to co-create and analyze surveys via Claude. Sprig has also introduced more logic for skip and display, which allows for more precise question targeting. **What do you dislike about Sprig?** Still not completely clear how Sprig counts monthly tracked users. **What problems is Sprig solving and how is that benefiting you?** Sprig helps us conduct evaluative research quickly and at scale. It helps deliver quick insights where a longer, paid survey would be overkill. It is also easy to share reports with teammates. ### 47. Best-in-Class In-App Surveys and Feedback Capture **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Sprig?** Best in-class in-app intercept surveying and feedback capture. **What do you dislike about Sprig?** Enterprise pricing model can change somewhat drastically, resulting in higher-than-expected renewal cycles. Expanding to other products that won't necessarily be relevant to the original target customer. **What problems is Sprig solving and how is that benefiting you?** The ability to gather feedback from a specific user segment doing a specific thing in our product, right after they did said thing. Leads to rapid feedback cycles. ### 48. Effective for understanding your customers better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** It's an impactful tool for me to use to understand our customers better. I can target specific persona and segments based on product usage. **What do you dislike about Sprig?** n/a **What problems is Sprig solving and how is that benefiting you?** I find Sprig helps me understand which channels existing customers use to find us, aiding in budget allocation across channels efficiently. ### 49. High Fees, Limited Service, and a Contract That Doesn’t Fit **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 21, 2026 **What do you like best about Sprig?** Sprig didn't fit our needs and the company is attempting to enforce a long term contract **What do you dislike about Sprig?** The fees, lack of services, and experience **What problems is Sprig solving and how is that benefiting you?** Sprig is currently not solving any problems, and instead creating problems attempting to auto renew a contract we were clearly not using ### 50. Targeted Feedback from the Right Users, Right Where It Matters **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2026 **What do you like best about Sprig?** Sprig makes it possible to get targeted feedback from the right users in the right places. **What do you dislike about Sprig?** I would love to use Sprig for usability tests with 3rd party panel providers natively in Sprig. **What problems is Sprig solving and how is that benefiting you?** Sprig gives my org clarity into product performance and alignment with user needs. - [View Sprig pricing details and edition comparison](https://www.g2.com/products/sprig/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-23+09%3A06%3A44+-0500&secure%5Bsession_id%5D=d152b303-a15f-4398-983a-6c877ec12877&secure%5Btoken%5D=95df77848535497e01fd8311ec90ac56af5ce6811697394570b8e91f7a44bbe6&format=llm_user) ## Sprig Integrations - [Adobe XD](https://www.g2.com/products/adobe-xd/reviews) - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - [Android](https://www.g2.com/products/android/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews) - [Cursor](https://www.g2.com/products/cursor/reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Gemini](https://www.g2.com/products/zen-healthcare-it-gemini/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) - [Mixpanel](https://www.g2.com/products/mixpanel/reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opal](https://www.g2.com/products/opal/reviews) - [Optimizely](https://www.g2.com/products/netspring-optimizely/reviews) - [RudderStack](https://www.g2.com/products/rudderstack/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sprig Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes - Commenting/Notes **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Alerts - Multi-Product Analytics - Integrations - Usage Tracking/Analytics **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Data Connectivity and Prep - Agentic Analytics** - Data Source Connectivity - Automated Data Preparation **Participant Selection** - In-App - On-Site - Recruitment Pool - Single Sign On **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Machine Learning **Autonomous Insight Generation - Agentic Analytics** - Continuous Pattern Detection - Multi‑Step Reasoning - Predictive & Prescriptive Analytics **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Feedback Sources** - Surveys - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Interaction and Workflow - Agentic Analytics** - Natural Language Query and Conversational Analytics - Action Triggering & Workflow Orchestration - Explainability & Audit Trails **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **AI Agent Management - Agentic Analytics** - Agent Configuration & Goals - Continuous Learning & Feedback **Platform Infrastructure - Product Analytics** - Cross System integrations - Alerts - Integrations **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics **AI driven optimization - Product Analytics** - Adaptive learning - Automated insights - Autonomous task execution **Additional Functionality** - Conversion Tracking - Funnel Analysis - Product Data Management - Engagement Tracking - Alerts/Notifications - Cohort Analysis - Session Recording - AI Copilot - Data Visualization - Customer Journey Mapping - Generative AI - Interactive Reports - A/B Testing ## Top Sprig Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - 4.4/5.0 (1,787 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 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