# Best Project Management Software - Page 2 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Project management software streamlines project planning, task allocation, and team organization, offering real-time status updates, resource management, budget tracking, and support for multiple methodologies such as waterfall and agile, enabling teams of any size to maintain project control and improve organizational efficiency. ### Core Capabilities of Project Management Software To qualify for inclusion in the [Project Management software](https://learn.g2.com/best-project-management-software) category, a product must: - Create project plans and work breakdown structure (WBS) based on scope - Define, manage, and allocate resources based on demand and availability - Create project budgets and compare them with actual costs and expenses - Support multiple project management methodologies such as waterfall and agile - Provide project templates that can be modified or combined to create new projects - Manage interdependencies between tasks and their impact on deadlines - Automatically generate a critical path and update it when the project changes - Allow users to mass update tasks without changing interdependencies - Include multiple project views such as calendar view or customer view - Monitor project progress, resource utilization, and user productivity ### Common Use Cases for Project Management Software Project managers and teams across industries use project management software to coordinate complex work and deliver on time and within budget. Common use cases include: - Planning and scheduling project timelines with task dependencies and critical path tracking - Managing resource allocation and workload across team members and departments - Tracking project budgets, milestones, and progress in real time to support decision-making ### How Project Management Software Differs from Other Tools Project management software is closely related to [task management software](https://www.g2.com/categories/task-management-software) but differs in scale and scope, task management focuses on individual assignments, while project management coordinates entire teams, budgets, and interdependencies. For organizations managing large volumes of similar projects, [project and portfolio management (PPM) software](https://www.g2.com/categories/project-and-portfolio-management) provides additional portfolio-level visibility and governance. ### Insights from G2 on Project Management Software Based on category trends on G2, task dependency management and real-time progress tracking stand out as the most valued capabilities. Improved on-time delivery and better cross-functional coordination stand out as primary outcomes of adoption. ## Top Project Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Jira](https://www.g2.com/products/jira/reviews) | 4.3/5.0 (7,506 reviews) | Agile issue and workflow tracking | "[Jira Keeps Work Organized with Powerful Boards](https://www.g2.com/survey_responses/jira-review-12958848)" | | 2 | [Asana](https://www.g2.com/products/asana/reviews) | 4.4/5.0 (13,149 reviews) | Flexible task and project coordination | "[Asana Keeps Teams Aligned with an Intuitive, Visual Workflow](https://www.g2.com/survey_responses/asana-review-12962742)" | | 3 | [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5.0 (21,946 reviews) | Spreadsheet-style project tracking | "[Smartsheet Streamlines Game-Day Operations with Powerful Automation and Visibility](https://www.g2.com/survey_responses/smartsheet-review-12966671)" | | 4 | [monday Work Management](https://www.g2.com/products/monday-com/reviews) | 4.7/5.0 (15,046 reviews) | Visual work centralization | "[User-Friendly, Fast, and Reliable—Monday.com Has Everything We Need](https://www.g2.com/survey_responses/monday-work-management-review-12972672)" | | 5 | [Notion](https://www.g2.com/products/notion/reviews) | 4.6/5.0 (10,976 reviews) | Connected documentation and project workspace | "[Intuitive interface and versatile use](https://www.g2.com/survey_responses/notion-review-12719455)" | | 6 | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5.0 (12,217 reviews) | Multi-view work management | "[ClickUp Makes Recurring Tasks and Team Templates Effortless](https://www.g2.com/survey_responses/clickup-review-12973345)" | | 7 | [Airtable](https://www.g2.com/products/airtable/reviews) | 4.6/5.0 (3,190 reviews) | Custom project databases | "[Airtable as a Single Source of Truth for Complex Pipelines](https://www.g2.com/survey_responses/airtable-review-12947870)" | | 8 | [Wrike](https://www.g2.com/products/wrike/reviews) | 4.2/5.0 (4,451 reviews) | Customizable team workflows | "[Wrike: Easy to Use, Powerful Collaboration, and Great Integrations and constantly improving](https://www.g2.com/survey_responses/wrike-review-12936728)" | | 9 | [Quickbase](https://www.g2.com/products/quickbase/reviews) | 4.5/5.0 (1,493 reviews) | Operational workflow centralization | "[The app to overcome any challenge that anyone can build!](https://www.g2.com/survey_responses/quickbase-review-351540)" | | 10 | [Celoxis](https://www.g2.com/products/celoxis/reviews) | 4.6/5.0 (466 reviews) | Resource and portfolio visibility | "[Reliable Task Management with Powerful Gantt Scheduling and Reporting](https://www.g2.com/survey_responses/celoxis-review-12883895)" | ## How Many Project Management Software Products Does G2 Track? **Total Products under this Category:** 666 ### Category Stats (Jun 2026) - **Average Rating**: 4.39/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 3,295 - **Buyer Segments**: Small-Business 49% │ Mid-Market 37% │ Enterprise 14% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: Project Insight (+0.517) - Among all products in this category, Project Insight recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Project Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 135,800+ Authentic Reviews - 666+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Project Management Software Is Best for Your Use Case? - **Leader:** [Jira](https://www.g2.com/products/jira/reviews) - **Highest Performer:** [morningmate](https://www.g2.com/products/morningmate/reviews) - **Easiest to Use:** [morningmate](https://www.g2.com/products/morningmate/reviews) - **Top Trending:** [morningmate](https://www.g2.com/products/morningmate/reviews) - **Best Free Software:** [Smartsheet](https://www.g2.com/products/smartsheet/reviews) --- **Sponsored** ### Wrike Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=14&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1382&secure%5Bresource_id%5D=14&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fproject-management&secure%5Btoken%5D=248f826fa57a053c3d4224bbc89f64c245e796b8eedc0852e79e302dede557f2&secure%5Burl%5D=https%3A%2F%2Fwww.wrike.com%2Fuse-cases%2Fproject-management%2F%3Futm_medium%3Dcpc%26utm_campaign%3Dg2_paid%26utm_source%3Dg2crowd%26utm_content%3Dproject&secure%5Burl_type%5D=paid_promos) --- ## Project Management Software Features & Capabilities ### What are the Best Project Management Software with Project Budgeting? Associate a budget with a project and allocate it accordingly by task or resource. **Top-rated Project Management Software for Project Budgeting:** - [Asana](https://www.g2.com/products/asana/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) [Explore Project Management Software with Project Budgeting](https://www.g2.com/categories/project-management/f/project-budgeting) ### What are the Best Project Management Software with Resource Allocation? Monitor resource allocation to identify shortages and adjust accordingly. **Top-rated Project Management Software for Resource Allocation:** - [Jira](https://www.g2.com/products/jira/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) [Explore Project Management Software with Resource Allocation](https://www.g2.com/categories/project-management/f/resource-allocation) ### What are the Best Project Management Software with Issue Tracking? Track issues at the project or task level, and manage resolutions. **Top-rated Project Management Software for Issue Tracking:** - [Jira](https://www.g2.com/products/jira/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) [Explore Project Management Software with Issue Tracking](https://www.g2.com/categories/project-management/f/issue-tracking) ### What are the Best Project Management Software with Recurring Tasks? Define recurring tasks that can be scheduled automatically at pre-defined intervals. **Top-rated Project Management Software for Recurring Tasks:** - [Jira](https://www.g2.com/products/jira/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) [Explore Project Management Software with Recurring Tasks](https://www.g2.com/categories/project-management/f/recurring-tasks) ### What are the Best Project Management Software with Project Map? Projects can be mapped out with milestones, due dates, deliverables and interdependencies. **Top-rated Project Management Software for Project Map:** - [Jira](https://www.g2.com/products/jira/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) [Explore Project Management Software with Project Map](https://www.g2.com/categories/project-management/f/project-map) ## What Are the Top-Rated Project Management Software Products in 2026? ### 1. [Whimsical](https://www.g2.com/products/whimsical/reviews) Whimsical is the whiteboard for thinking and planning. It’s built for teams to move from chaos to clarity and turn ideas into action. Start from scratch or describe what you need and let AI build it. From sticky notes, sketches, and mind maps to process diagrams, flowcharts, wireframes, and presentations, Whimsical makes it seamless to create stunning visuals without the friction. It’s faster than heavy design tools built for high-fidelity prototyping and simpler than complex diagramming software tailored for formal documentation, so you go from 0 to 1 in record time. Whether you’re collaborating with your team, external stakeholders or clients, Whimsical lets you communicate high-level ideas without worrying about the pixels. Turn abstract concepts and messy thoughts into “aha moments” of shared understanding, and keep everybody aligned and moving in the same direction. **Average Rating:** 4.6/5.0 **Total Reviews:** 183 **How Do G2 Users Rate Whimsical?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **Planning:** 10.0/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.2/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Whimsical?** - **Seller:** [Whimsical](https://www.g2.com/sellers/whimsical) - **Year Founded:** 2017 - **HQ Location:** Denver, Colorado - **Twitter:** @whimsical (14,428 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11210949/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Small-Business, 31% Mid-Market #### What Are Whimsical's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Features (15 reviews) - Easy Creation (11 reviews) - User Interface (11 reviews) - Useful (9 reviews) **Cons:** - Limited Customization (5 reviews) - Access Limitations (4 reviews) - Color Customization (4 reviews) - Expensive (4 reviews) - Insufficient Learning Resources (4 reviews) ### 2. [actiTIME](https://www.g2.com/products/actitime/reviews) actiTIME is time tracking software where businesses can manage projects, teams and clients. Keep your projects in check with task estimates, deadlines, comments and reports. Automate billing and accounting routines with billable and non-billable tasks, user- and task-specific rates. Review your projects’ health and team performance with time and financial reports. actiTIME is available as cloud and on-premises software, a browser extension, Android and iOS mobile apps. Explore actiTIME for free with a 30-day trial (no credit card required). **Average Rating:** 4.6/5.0 **Total Reviews:** 49 **How Do G2 Users Rate actiTIME?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Planning:** 9.2/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.4/10 (Category avg: 8.9/10) - **Resource Allocation:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind actiTIME?** - **Seller:** [actiTIME](https://www.g2.com/sellers/actitime) - **Year Founded:** 2004 - **HQ Location:** Ontario, Canada - **Twitter:** @actimind (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/actitime/ (16 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Agente de ventas - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 41% Enterprise, 37% Small-Business #### What Are actiTIME's Pros and Cons? **Pros:** - Time Tracking (13 reviews) - Time-saving (11 reviews) - Report Generation (10 reviews) - Visibility (10 reviews) - Project Management (7 reviews) **Cons:** - Integration Issues (2 reviews) - Reporting Issues (2 reviews) - Complex Processes (1 reviews) - Export Issues (1 reviews) - Limited Customization (1 reviews) ### 3. [Aha!](https://www.g2.com/products/aha/reviews) Aha! is the world's #1 product development software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, AI assistant, and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io. **Average Rating:** 4.4/5.0 **Total Reviews:** 357 **How Do G2 Users Rate Aha!?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Planning:** 8.9/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.7/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Aha!?** - **Seller:** [Aha! Labs](https://www.g2.com/sellers/aha-labs) - **Company Website:** https://www.aha.io/ - **Year Founded:** 2013 - **HQ Location:** Menlo Park, CA - **Twitter:** @aha_io (22,144 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3110591/ (125 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Senior Product Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Mid-Market, 31% Enterprise #### What Are Aha!'s Pros and Cons? **Pros:** - Customer Support (26 reviews) - Ease of Use (22 reviews) - Features (18 reviews) - Integrations (17 reviews) - Automation (16 reviews) **Cons:** - Learning Curve (13 reviews) - Learning Difficulty (11 reviews) - Limited Features (11 reviews) - Missing Features (11 reviews) - Difficult Navigation (8 reviews) ### 4. [RoboHead](https://www.g2.com/products/robohead/reviews) RoboHead is a project management software solution - designed for marketing and creative professionals - to help teams focus on their people, deadlines, and creative deliverables. RoboHead has everything you need to create awesome work is in one place: schedules, budgets, deliverables, online proofing, surveys, reports, asset management, and more. **Average Rating:** 4.3/5.0 **Total Reviews:** 90 **How Do G2 Users Rate RoboHead?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10) - **Planning:** 8.5/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.7/10 (Category avg: 8.4/10) **Who Is the Company Behind RoboHead?** - **Seller:** [Aquent](https://www.g2.com/sellers/aquent) - **Year Founded:** 1986 - **HQ Location:** Boston, MA - **Twitter:** @Aquent (19,614 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4433/ (3,998 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 48% Mid-Market, 33% Enterprise #### What Are RoboHead's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Project Management (7 reviews) - Customization (5 reviews) - Customer Support (4 reviews) - Team Collaboration (4 reviews) **Cons:** - Learning Curve (3 reviews) - Task Management (3 reviews) - App Functionality (2 reviews) - Learning Difficulty (2 reviews) - Missing Features (2 reviews) ### 5. [Runrun.it](https://www.g2.com/products/runrun-it/reviews) Runrun.it is a Cloud Work Management Solution. If your company needs to track where people’s time goes and centralize the use of AI in a single platform, Runrun.it can help in a simple and unique way. Imagine Runrun.it as a playlist of tasks, projects, AI Agents, and workflows. Users simply click Play, and Runrun.it automatically tracks time, allocates costs to clients, projects, and task types, and creates, reviews, and analyzes content with AI. You gain greater control and visibility into the profitability of your projects and clients through a powerful set of data. Try it free. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,231 **How Do G2 Users Rate Runrun.it?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Planning:** 9.1/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.3/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Runrun.it?** - **Seller:** [Runrun.it](https://www.g2.com/sellers/runrun-it) - **Year Founded:** 2012 - **HQ Location:** Sao Paulo, Brazil - **Twitter:** @runrun_it (1,387 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2689312 (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Designer, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 58% Small-Business, 36% Mid-Market #### What Are Runrun.it's Pros and Cons? **Pros:** - Organization (6 reviews) - Efficiency (5 reviews) - Task Management (5 reviews) - Task Tracking (5 reviews) - Time Tracking (5 reviews) **Cons:** - App Functionality (2 reviews) - App Issues (2 reviews) - Bug Issues (2 reviews) - Confusing Visualization (2 reviews) - Learning Curve (2 reviews) ### 6. [Orangescrum](https://www.g2.com/products/orangescrum/reviews) Orangescrum is a comprehensive project management solution built to streamline planning, execution, and delivery across teams of all sizes. Available in both Cloud (SaaS) and Self-Hosted (On-Premise) deployments, it offers the flexibility to choose between a fully managed environment or complete data control within your own infrastructure. The platform brings together essential capabilities including task and project management, Agile sprint planning, Gantt chart scheduling, time tracking, resource allocation, and budget management—all within a single, unified workspace. Teams benefit from real-time collaboration through features like @mentions, automated workflows, reminders, and centralized reporting, ensuring improved visibility and productivity at every stage of the project lifecycle. Flexible Pricing Options: Orangescrum Cloud plans start at $29/month (Basic), $69/month (Pro), and $349/month (Premium)—all with unlimited users and scalable features. The Self-Hosted edition starts at $1,500/year, offering a cost-effective annual licensing model with optional modular plugins to extend functionality as needed. Advanced capabilities such as custom workflows, workload and resource management, financial tracking, advanced dashboards, API integrations, and enterprise-grade security (SSO, LDAP, Two-Factor Authentication) make Orangescrum a reliable choice for growing businesses and large enterprises alike. Ideal for remote teams, software development organizations, agencies, and enterprises, Orangescrum delivers a scalable, secure, and performance-driven platform to manage projects with precision and efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Orangescrum?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **Planning:** 10.0/10 (Category avg: 8.8/10) - **Creation & Assignment:** 10.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Orangescrum?** - **Seller:** [Andolasoft](https://www.g2.com/sellers/andolasoft-cb2db8b2-94c7-48bd-8077-ac2a608f69be) - **Year Founded:** 2009 - **HQ Location:** San Jose, CA - **Twitter:** @TheOrangescrum (1,452 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/580154/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 60% Small-Business, 24% Mid-Market #### What Are Orangescrum's Pros and Cons? **Pros:** - Easy Collaboration (1 reviews) - Easy Tracking (1 reviews) - Multi-User Access (1 reviews) - Progress Tracking (1 reviews) - Project Management (1 reviews) **Cons:** - Learning Curve (1 reviews) - Limited Features (1 reviews) - Notification Issues (1 reviews) ### 7. [BigTime](https://www.g2.com/products/bigtime/reviews) BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,656 **How Do G2 Users Rate BigTime?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Planning:** 8.1/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.6/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.8/10 (Category avg: 8.4/10) **Who Is the Company Behind BigTime?** - **Seller:** [BigTime](https://www.g2.com/sellers/bigtime) - **Company Website:** https://bigtime.net/ - **Year Founded:** 2002 - **HQ Location:** Chicago, IL - **Twitter:** @BigTimeSoftware (2,745 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1457823/ (167 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, President - **Top Industries:** Accounting, Architecture & Planning - **Company Size:** 76% Small-Business, 18% Mid-Market #### What Are BigTime's Pros and Cons? **Pros:** - Ease of Use (111 reviews) - Time Tracking (87 reviews) - User Interface (51 reviews) - Tracking Ease (48 reviews) - Time-saving (44 reviews) **Cons:** - Missing Features (24 reviews) - Time-Consuming (19 reviews) - Learning Curve (17 reviews) - Manual Entry (16 reviews) - Software Bugs (16 reviews) ### 8. [Mural](https://www.g2.com/products/mural/reviews) Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,398 **How Do G2 Users Rate Mural?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **Planning:** 8.6/10 (Category avg: 8.8/10) - **Creation & Assignment:** 7.9/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Mural?** - **Seller:** [Mural](https://www.g2.com/sellers/mural) - **Company Website:** https://mural.co - **Year Founded:** 2011 - **HQ Location:** San Francisco, California - **Twitter:** @MURAL (13,596 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2384213/ (555 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** UX Designer, Product Manager - **Top Industries:** Information Technology and Services, Management Consulting - **Company Size:** 44% Enterprise, 35% Small-Business #### What Are Mural's Pros and Cons? **Pros:** - Ease of Use (148 reviews) - Team Collaboration (113 reviews) - Features (79 reviews) - Real-Time Collaboration (76 reviews) - Templates (70 reviews) **Cons:** - Missing Features (37 reviews) - Learning Curve (33 reviews) - Not Intuitive (27 reviews) - Limited Features (26 reviews) - Slow Performance (23 reviews) ### 9. [Bordio](https://www.g2.com/products/bordio/reviews) Bordio is work management software for teams across all industries. Here you can add teams and invite your teammates, create projects, manage tasks and events and organize your teamwork. Whether you're working with people inside your team or bringing in outside partners and clients, Bordio has got you covered. It's designed to handle everything from your daily tasks to those big projects, keeping everything running smoothly so you can focus on what really matters. Bordio doesn't just stop at organizing your tasks; it goes the extra mile by helping you manage your team's workload effectively. With features that let you track the time spent on tasks and meetings, setting up recurring tasks, and keeping an eye on daily progress, it's easier than ever to keep everyone on track. Plus, with the ability to chat right in the task window, you'll never lose track of those important conversations and decisions. Keep the communication clear and make sure everyone's on the same page. Say goodbye to juggling multiple apps for notes, file storage, and calendars. With Bordio, you can upload files directly to tasks, keep all your project-related notes tidy, and even sync up with your Google Calendar. And with the mobile app, you can keep tabs on everything, no matter where you are. Bordio makes managing your team's work not just doable but downright easy. **Average Rating:** 5.0/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Bordio?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Planning:** 10.0/10 (Category avg: 8.8/10) - **Creation & Assignment:** 10.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Bordio?** - **Seller:** [Bordio](https://www.g2.com/sellers/bordio) - **Year Founded:** 2021 - **HQ Location:** Riga, LV - **LinkedIn® Page:** https://www.linkedin.com/company/bordio/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Building Materials - **Company Size:** 98% Small-Business, 2% Mid-Market #### What Are Bordio's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Flexibility (1 reviews) - Management Ease (1 reviews) - Multi-User Access (1 reviews) - Project Management (1 reviews) **Cons:** - App Functionality (1 reviews) - App Limitations (1 reviews) - Connectivity Issues (1 reviews) - Glitches (1 reviews) - Limited Features (1 reviews) ### 10. [SmartSuite](https://www.g2.com/products/smartsuite-smartsuite/reviews) SmartSuite is an AI-powered Work Operating System (Work OS) — one platform for GRC & Resilience, IT Service Delivery, Project & Portfolio Management, and Business Operations. Trusted by over 2,000 businesses worldwide, SmartSuite unites data, teams, and systems in a single governed environment, eliminating tool sprawl, reducing manual handoffs, and giving every stakeholder real-time visibility into the work that matters most. Where traditional GRC and ITSM platforms require lengthy build cycles, custom development, and months of professional services before a single team goes live, SmartSuite is built to launch in weeks, not quarters. Purpose-built Solution Suites — spanning Enterprise Risk Management, Compliance, Internal Audit, Cyber & IT Risk, ITSM, IT Asset Management, Portfolio & Financial Management, and more — are ready to deploy from day one, configured without code, and designed to expand as adoption grows across the organization. Underpinned by 8 interconnected platform frameworks — Data Architecture, Workflow Orchestration, Automation, Artificial Intelligence, Secure Collaboration, Enterprise Reporting, Integrations, and Security & Governance — SmartSuite delivers the structural rigor enterprise organizations demand without the total cost of ownership that traditional point solutions carry. SOC 2, ISO 27001, GDPR, and HIPAA compliant out of the box. **Average Rating:** 4.8/5.0 **Total Reviews:** 43 **How Do G2 Users Rate SmartSuite?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) - **Creation & Assignment:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind SmartSuite?** - **Seller:** [SmartSuite](https://www.g2.com/sellers/smartsuite) - **Company Website:** https://www.smartsuite.com - **Year Founded:** 2019 - **HQ Location:** Newport Beach, US - **Twitter:** @hellosmartsuite (495 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hellosmartsuite/ (57 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 81% Small-Business, 14% Mid-Market #### What Are SmartSuite's Pros and Cons? **Pros:** - User Interface (8 reviews) - Customizability (7 reviews) - Integrations (5 reviews) - Automation (4 reviews) - Daily Use (4 reviews) **Cons:** - Missing Features (3 reviews) - Expensive (2 reviews) - Learning Curve (2 reviews) - App Limitations (1 reviews) - Complex Functions (1 reviews) ### 11. [Lytho](https://www.g2.com/products/lytho-lytho/reviews) Lytho is an enterprise content governance platform designed to help organizations ensure that their marketing content is compliant, on-brand, and audit-ready throughout its entire lifecycle. As businesses increasingly rely on diverse teams, tools, and AI systems for content creation, maintaining brand integrity and adhering to regulatory requirements can become challenging. Traditional review processes often lead to bottlenecks, and content generated outside established workflows may go unchecked, resulting in risks and inconsistencies. The platform addresses these challenges by embedding governance directly into the content lifecycle. Lytho utilizes AI-powered features to apply brand and regulatory standards in real-time within the tools that teams already use, such as design platforms, content management systems (CMS), and collaboration tools. This proactive approach ensures that content is guided and validated during the creation process, rather than relying solely on post-creation reviews. By integrating governance into the workflow, Lytho helps organizations streamline their content production while maintaining compliance. Content governance refers to the system of controls, workflows, and standards that ensure every piece of content aligns with brand guidelines, regulatory requirements, and organizational policies. Without a robust governance framework, teams often depend on inconsistent manual reviews, which can lead to delays, compliance gaps, and off-brand outputs. Lytho integrates governance seamlessly into the workflow, automating checks, standardizing processes, and providing comprehensive visibility across the content lifecycle. This capability not only enhances efficiency but also fosters accountability among team members. Organizations choose Lytho for several key reasons. First, it ensures compliance across the entire content lifecycle by applying brand and regulatory standards from the initial creation phase through to distribution, complete with built-in audit trails for every asset. Second, Lytho embeds governance into existing workflows, allowing compliance checks to occur within the tools teams already utilize, thereby reducing friction and eliminating disjointed review processes. This integration enables organizations to scale their content production without increasing risk, accommodating growing demands and AI-generated output while maintaining control and consistency. Lytho serves enterprise marketing organizations, including leaders in brand management, content creation, operations, and compliance, who are tasked with protecting brand integrity while enabling growth. By using Lytho, organizations can reduce compliance risks, accelerate their time to market, and uphold brand integrity across all channels. This platform empowers marketing leaders to confidently embrace AI and meet the evolving demands of modern content creation, all while governing content at scale without hindering team efficiency. **Average Rating:** 4.3/5.0 **Total Reviews:** 359 **How Do G2 Users Rate Lytho?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Planning:** 8.0/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Lytho?** - **Seller:** [Lytho](https://www.g2.com/sellers/lytho-2ff9b2d0-2170-41b9-9fd5-b1c763927f91) - **Company Website:** https://www.lytho.com - **Year Founded:** 1999 - **HQ Location:** Morrisville, NC - **LinkedIn® Page:** https://www.linkedin.com/company/93946/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Graphic Designer, Senior Graphic Designer - **Top Industries:** Marketing and Advertising, Higher Education - **Company Size:** 52% Mid-Market, 23% Enterprise #### What Are Lytho's Pros and Cons? **Pros:** - Ease of Use (97 reviews) - Project Management (64 reviews) - Team Collaboration (63 reviews) - Organization (48 reviews) - Efficiency (45 reviews) **Cons:** - Missing Features (34 reviews) - Not Intuitive (29 reviews) - Learning Curve (24 reviews) - Adjustment Issues (17 reviews) - Limited Customization (17 reviews) ### 12. [WorkflowMAX](https://www.g2.com/products/workflowmax/reviews) WorkflowMAX is a job and profitability management software solution specifically designed to assist service firms in optimizing their operations. This platform provides users with comprehensive control over essential aspects such as time management, team collaboration, and profit tracking, all consolidated into a single interface. By streamlining processes like project management, timesheet tracking, invoicing, and purchase order issuance, WorkflowMAX enhances clarity at every stage of a firm's workflow. Targeted primarily at growing service-oriented businesses, WorkflowMAX empowers users to scale their operations effectively. With the ability to monitor where time is allocated and profits are generated, firms can make informed decisions, delegate tasks with accuracy, and expand their services without uncertainty. This adaptability ensures that the software aligns with the unique workflows of each firm, rather than imposing a rigid structure that may not fit their needs. Key features of WorkflowMAX include its robust project management tools, which allow users to create, assign, and track projects in real time. The timesheet functionality simplifies the process of logging hours worked, ensuring that all team members can accurately report their time. Additionally, the invoicing and purchase order capabilities facilitate seamless financial transactions, making it easier for firms to manage their cash flow. The software also integrates deeply with popular accounting platforms like Xero and QuickBooks, enabling users to synchronize financial data effortlessly. The benefits of using WorkflowMAX extend beyond its core functionalities. The software is designed to provide users with insights into their operations, helping them identify areas for improvement and opportunities for growth. The dedicated support team is another significant advantage, as they are genuinely invested in the success of their clients, offering assistance and guidance as needed. This commitment to customer support, combined with the software's comprehensive features, positions WorkflowMAX as a valuable asset for service firms looking to enhance their operational efficiency and profitability. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate WorkflowMAX?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Planning:** 7.2/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.9/10 (Category avg: 8.9/10) - **Resource Allocation:** 6.4/10 (Category avg: 8.4/10) **Who Is the Company Behind WorkflowMAX?** - **Seller:** [WorkflowMAX](https://www.g2.com/sellers/workflowmax) - **Company Website:** https://workflowmax.com - **Year Founded:** 2023 - **HQ Location:** Melbourne - **LinkedIn® Page:** https://www.linkedin.com/company/workflowmax-by-bluerock/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Marketing and Advertising, Accounting - **Company Size:** 76% Small-Business, 14% Mid-Market #### What Are WorkflowMAX's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Time Tracking (13 reviews) - Easy Integration (12 reviews) - Integrations (10 reviews) - Project Management (10 reviews) **Cons:** - Missing Features (7 reviews) - Limited Functionality (5 reviews) - Billing Issues (4 reviews) - Time-Consumption (4 reviews) - Invoicing Problems (3 reviews) ### 13. [Worksection](https://www.g2.com/products/worksection/reviews) Worksection — one tool instead of 5: tasks, project timeline, time tracking, work chats, and file storage. When work lives in five apps — tasks in one, chats in another, files somewhere else — things get lost, and nobody sees the full picture. Worksection puts it all in one system, for one per-user price. Free for teams up to 5 users. What Worksection replaces: • Project management tool — tasks with deadlines, assignees, statuses • Planner — Gantt chart, Kanban board, calendar • Time tracker — track hours and bill clients at hourly rates • Work chats — discussions live inside each task • File storage — files stored next to the tasks they belong to Time tracking and client billing are built in — features other tools sell as separate add-ons. Who it fits: teams of 5 to 50+ — agencies, IT, consulting, manufacturing, construction. Especially teams that bill clients for their hours. Worksection has been doing this since 2008. GDPR + ISO 27001 certified, available in 11 languages. **Average Rating:** 4.8/5.0 **Total Reviews:** 121 **How Do G2 Users Rate Worksection?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **Planning:** 9.8/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.5/10 (Category avg: 8.9/10) - **Resource Allocation:** 9.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Worksection?** - **Seller:** [Worksection](https://www.g2.com/sellers/worksection) - **Year Founded:** 2008 - **HQ Location:** Kyiv, Ukraine - **Twitter:** @worksection (238 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1230921/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Civic & Social Organization - **Company Size:** 76% Small-Business, 20% Mid-Market #### What Are Worksection's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Project Management (6 reviews) - Task Management (6 reviews) - Task Tracking (6 reviews) - Management Ease (5 reviews) **Cons:** - Limited Features (4 reviews) - Mobile App Limitations (4 reviews) - Missing Features (3 reviews) - Poor Integration (3 reviews) - App Functionality (2 reviews) ### 14. [GUIDEcx](https://www.g2.com/products/guidecx/reviews) GUIDEcx is the world's leading Client Onboarding solution that creates a seamless transition between your sales and implementation process. With over five years and 300,000 successful onboarding projects completed, we know how to leverage our wisdom to deliver consistent Customer Onboarding experiences. Our process is designed to drive engagement, increase efficiency, and expand capacity without sacrificing quality of service. Easy to integrate into your existing CRM, GUIDEcx has custom templates, different customer views for each role, purpose-built integrations, and robust reporting. We don't just move your process to our software, our Professional Services team and Guide University resources are here to Guide and support you through every step of the process to accelerate time to value and maximize your onboarding team productivity. Reach out today to and we can help you bring your Customer Onboarding experience to new heights. **Average Rating:** 4.6/5.0 **Total Reviews:** 459 **How Do G2 Users Rate GUIDEcx?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Planning:** 8.9/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.2/10 (Category avg: 8.4/10) **Who Is the Company Behind GUIDEcx?** - **Seller:** [GuideCX](https://www.g2.com/sellers/guidecx) - **Year Founded:** 2017 - **HQ Location:** Lehi, Utah - **Twitter:** @guidecx (173 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18377311/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Implementation Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Mid-Market, 39% Small-Business #### What Are GUIDEcx's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Project Management (12 reviews) - Ease of Learning (9 reviews) - Team Collaboration (9 reviews) **Cons:** - Learning Curve (4 reviews) - Slow Loading (3 reviews) - Bugs (2 reviews) - Complexity (2 reviews) - Glitches (2 reviews) ### 15. [TeamGantt](https://www.g2.com/products/teamgantt/reviews) TeamGantt is a project management software centered around simple and intuitive gantt charts. Released in 2010, it helps teams plan, collaborate, track, and learn so they can deliver projects on time and budget more often. TeamGantt was created with a single purpose in mind: to bring calm and clarity to teams who work together. No confusing systems to learn. Just drag and drop project management—the way it should be. Key features: Gantt Charts, Calendars, Workloads, Time Tracking, Portfolio Views, Dependencies, and more. Teams of all sizes use TeamGantt to plan and collaborate—in the office or remotely. **Average Rating:** 4.8/5.0 **Total Reviews:** 875 **How Do G2 Users Rate TeamGantt?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Planning:** 9.2/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.4/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind TeamGantt?** - **Seller:** [TeamGantt](https://www.g2.com/sellers/teamgantt) - **Year Founded:** 2009 - **HQ Location:** White Marsh, MD - **Twitter:** @teamgantt (1,894 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9999542/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Director - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 61% Small-Business, 26% Mid-Market #### What Are TeamGantt's Pros and Cons? **Pros:** - Project Tracking (4 reviews) - Task Management (4 reviews) - Team Collaboration (4 reviews) - Ease of Use (3 reviews) - Project Management (3 reviews) **Cons:** - Learning Curve (2 reviews) - Beginner Difficulty (1 reviews) - Change Adjustments (1 reviews) - Inadequate Reporting (1 reviews) - Lack of Integration (1 reviews) ### 16. [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) ONLYOFFICE Workspace is a web-based open-source business platform for efficient team management and online collaboration, developed by Ascensio System SIA, a Latvian software development company. The solution features online document editors, a platform for document management, corporate communication, mail and project management tools. The ONLYOFFICE online editors allow you to create, edit and collaborate on text documents, spreadsheets, presentations, fillable forms and PDF files. Complete compatibility with Word, Excel and PowerPoint files. **Average Rating:** 4.4/5.0 **Total Reviews:** 63 **How Do G2 Users Rate ONLYOFFICE Workspace?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Planning:** 9.3/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.3/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.6/10 (Category avg: 8.4/10) **Who Is the Company Behind ONLYOFFICE Workspace?** - **Seller:** [Ascensio System](https://www.g2.com/sellers/ascensio-system) - **Year Founded:** 2008 - **HQ Location:** Riga, Latvia - **Twitter:** @only_office (6,682 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1063074/ (125 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Higher Education - **Company Size:** 76% Small-Business, 17% Mid-Market #### What Are ONLYOFFICE Workspace's Pros and Cons? **Pros:** - Affordable (1 reviews) - Centralization (1 reviews) - Daily Use (1 reviews) - Ease of Use (1 reviews) - Easy Collaboration (1 reviews) **Cons:** - Billing Issues (1 reviews) - Incomplete Information (1 reviews) - Insufficient Training (1 reviews) - Limited Storage (1 reviews) - Poor Customer Support (1 reviews) ### 17. [Agency Handy](https://www.g2.com/products/agency-handy/reviews) Agency Handy is a single system built for service based agencies to manage clients, delivery, and billing without juggling multiple tools. Most agencies use one tool for proposals, another for onboarding, another for tasks, and something else for invoicing. Things break in between. Details get missed. Payments get delayed. Agency Handy brings all of that into one place. You can list your services in a catalog, send proposals, collect client inputs through forms, manage tasks and deliverables, get approvals, and handle one-time or recurring payments inside a branded workspace. We built Agency Handy to fix what usually goes wrong after a deal is closed. Approvals are tied to delivery and billing. Onboarding is structured. Client communication stays visible. That means fewer follow ups, fewer missed steps, and faster payments. Today, 500 plus agencies across 60-plus countries use Agency Handy to run their operations with more clarity and less friction. **Average Rating:** 4.9/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Agency Handy?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Agency Handy?** - **Seller:** [Agency Handy PTE](https://www.g2.com/sellers/agency-handy-pte) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 89% Small-Business #### What Are Agency Handy's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (6 reviews) - Intuitive (6 reviews) - Easy Setup (4 reviews) - Organization (4 reviews) **Cons:** - Limited Customization (2 reviews) - Expensive (1 reviews) - Limited Features (1 reviews) - Limited Integrations (1 reviews) ### 18. [ProofHub](https://www.g2.com/products/proofhub/reviews) Founded in the year 2012, ProofHub is a cloud-based project management and team collaboration platform that is used by teams across the globe. ProofHub is a top-rated work management application that has been designed to help teams in everyday work and is used by over 85,000 teams globally, including Netflix, Google, NASA, Nike, and Trip Advisor. ProofHub is a surprisingly simple yet powerful project management software that provides a consolidated view of tasks and progress. This project management software allows teams to communicate on work from anywhere using any device. With a rich set of features put in one location, this online SaaS tool is designed to help businesses swiftly plan, coordinate, organise, and deliver projects of all sizes. ProofHub is a cost-effective solution utilized by teams and enterprises of all sizes in various sectors. ProofHub can help businesses structure their work process while saving time and resources, with features ranging from task management to time tracking, bespoke workflows to online proofing, and much more. ProofHub offers a plethora of collaboration features such as chat, discussions, announcements, third-party integrations, file transfer, and more. ProofHub has a clean, simple layout with a low learning curve that makes users feel right at home. Apart from English, ProofHub is available in German, Spanish, Portuguese, French, Russian, Italian, Dutch, Chinese (Taiwan), Turkish, and Polish. ProofHub is a cost-effective solution that can be utilized by teams and enterprises in various sectors. ProofHub provides all the features you need to get your work done efficiently, from creating a project to assigning tasks, keeping track of progress, interacting with your team, and ultimately completing your projects on time. **Average Rating:** 4.6/5.0 **Total Reviews:** 107 **How Do G2 Users Rate ProofHub?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **Planning:** 9.1/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.3/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind ProofHub?** - **Seller:** [ProofHub](https://www.g2.com/sellers/proofhub) - **Year Founded:** 2012 - **HQ Location:** Covina, CA - **LinkedIn® Page:** https://www.linkedin.com/company/3216845/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 51% Small-Business, 41% Mid-Market #### What Are ProofHub's Pros and Cons? **Pros:** - Organization (6 reviews) - Project Management (6 reviews) - Task Management (6 reviews) - Team Collaboration (6 reviews) - Ease of Use (5 reviews) **Cons:** - Lack of Intuitiveness (2 reviews) - Not Intuitive (2 reviews) - Budgeting/Accounting Issues (1 reviews) - Bug Issues (1 reviews) - Collaboration Issues (1 reviews) ### 19. [ProProfs Project](https://www.g2.com/products/proprofs-project/reviews) ProProfs Project is a simple project management software that helps managers organize various projects under one roof. From delegating tasks to tracking work progress, this online project management tool allows users to do it all using a single dashboard. Project managers also find this tool useful to collaborate across different departments and keep clients in the know-how of current work progress. Moreover, managers can generate insightful reports and raise invoices in a few clicks the moment a project gets completed. ProProfs Project also comes with powerful features such as budget management, resource management, tracking expenses, estimating project expenses, file sharing, Dropbox and Box integrations, and so on. So, whether you are a freelancer or a project manager at an enterprise, ProProfs Project is one of the best tools that helps you stay on top of all the projects and deliver them within deadlines. This easy project management software takes a few minutes to complete the signup process before you begin to nail those hectic deadlines and start exceeding client expectations by providing deliverables hassle-free. ProProfs Project is the sure shot way to keep your clients delighted. **Average Rating:** 4.4/5.0 **Total Reviews:** 32 **How Do G2 Users Rate ProProfs Project?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **Planning:** 8.3/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.3/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind ProProfs Project?** - **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @ProProfs (4,733 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9492925/ (214 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 48% Mid-Market, 42% Small-Business ### 20. [GoodDay Work](https://www.g2.com/products/goodday-work/reviews) GoodDay is a comprehensive work management platform designed to enhance team collaboration, streamline workflows, and boost productivity across organizations. Unlike niche task or project management systems, GoodDay offers an expansive set of features and modules that allow users to customize and build solutions tailored to their specific needs. This flexibility ensures that GoodDay accurately reflects, automates, and complements existing work processes without necessitating changes to fit the software. Key Features and Functionality: - Comprehensive Work Management: GoodDay integrates advanced management, planning, and tracking features into a single platform, facilitating seamless collaboration and increased productivity. - Customization: The platform offers extensive customization capabilities, allowing users to tailor workflows, dashboards, and reports to their unique requirements without the need for special skills or development. - Support for Multiple Project Management Methodologies: GoodDay supports various methodologies, including Waterfall, Scrum, Kanban, Prince2, Lean, and PMO, enabling teams to work in their preferred style. - Productivity Suite: Beyond task management, GoodDay includes tools such as Meetings, Discussions, Events, Files, and more, aiming to increase team productivity by over 20%. - Integrated Work Ecosystem: All modules, views, and data within GoodDay are fully integrated, providing a seamless user experience and automating routine work management actions. Primary Value and Solutions Provided: GoodDay addresses the challenges of fragmented work environments by unifying planning, project management, goals, and collaboration into a single platform. This consolidation eliminates the confusion and inefficiencies associated with using multiple disconnected tools. By offering a clear, structured environment where every task, idea, and objective exists within one system, GoodDay enables teams to focus on meaningful work. The platform's emphasis on transparency, accountability, and clarity ensures that teams can work smarter, collaborate better, and achieve more. **Average Rating:** 4.2/5.0 **Total Reviews:** 61 **How Do G2 Users Rate GoodDay Work?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **Planning:** 8.2/10 (Category avg: 8.8/10) - **Creation & Assignment:** 7.4/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.2/10 (Category avg: 8.4/10) **Who Is the Company Behind GoodDay Work?** - **Seller:** [GoodDay Work](https://www.g2.com/sellers/goodday-work) - **Year Founded:** 2012 - **HQ Location:** Costa Mesa, CA - **Twitter:** @gooddaywork (141 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15184468/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Internet, Computer Software - **Company Size:** 53% Mid-Market, 45% Small-Business #### What Are GoodDay Work's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - User Interface (2 reviews) - Collaboration Focus (1 reviews) - Easy Collaboration (1 reviews) - Easy Sharing (1 reviews) **Cons:** - App Functionality (1 reviews) - Reporting Issues (1 reviews) ### 21. [OneSuite](https://www.g2.com/products/onesuite/reviews) OneSuite is a complete client work management platform designed specifically for service agencies and independent professionals. Instead of juggling multiple tools for projects, clients, and communication, everything you need is in one place. From onboarding new clients to offboarding them properly, the entire client journey is managed smoothly inside OneSuite. At the core, OneSuite gives you powerful project management tools that keep your team organized and clients in the loop. You can plan projects with boards or lists, assign tasks, set deadlines, and track progress without losing sight of priorities. It goes beyond task tracking by connecting your work directly with the clients it’s for. The built-in CRM is tailored for agencies that sell services, not products. Capture leads, nurture opportunities, and move deals through your pipeline until they become long-term clients. Proposals, contracts, and agreements can be created and shared directly in the platform, with e-signatures included so you close deals faster without chasing paperwork. Billing is also handled with client work in mind. You can create one-time or recurring invoices, perfect for agencies that sell monthly retainers or ongoing service packages. Clients can pay online through trusted providers like Stripe, PayPal, Razorpay, or QuickPay. Recurring invoices mean you spend less time on admin and more time delivering value. OneSuite also includes a secure client portal that carries your own branding. Clients log in to see project updates, approve deliverables, pay invoices, or sign documents. This not only saves you endless back-and-forth emails but also creates a professional experience that builds trust. Team management is built in too. Assign roles, balance workloads, and track performance so your agency operates smoothly. Everything is designed around collaboration between your team and your clients, not just internal work. The real value of OneSuite is that it replaces a messy toolkit of disconnected apps with a single system built specifically for agencies and service professionals. You save money by not paying for multiple subscriptions. You save time by keeping your projects, communication, documents, and billing all connected. And most importantly, you deliver a seamless, professional experience that keeps clients happy and coming back. With OneSuite, agencies can finally run their business end-to-end in one platform, reduce overhead, and focus on growing instead of managing chaos. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate OneSuite?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **Planning:** 9.2/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.4/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind OneSuite?** - **Seller:** [OneSuite](https://www.g2.com/sellers/onesuite) - **Year Founded:** 1999 - **HQ Location:** Wilmington, US - **Twitter:** @getOneSuite (25 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/onesuite (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 93% Small-Business, 7% Mid-Market #### What Are OneSuite's Pros and Cons? **Pros:** - Task Management (4 reviews) - Ease of Use (3 reviews) - Project Management (3 reviews) - Automation (2 reviews) - Easy Setup (2 reviews) **Cons:** - Missing Features (2 reviews) - Time Management (2 reviews) - App Functionality (1 reviews) - Cost Issues (1 reviews) - Expensive (1 reviews) ### 22. [Ravetree](https://www.g2.com/products/ravetree/reviews) Ravetree is the all-in-one project management platform designed specifically to empower client service businesses with the tools they need to manage projects, teams, and finances with confidence and clarity. Unlike generic project management tools, Ravetree delivers advanced capabilities for handling project budgets, tracking fees and costs, and providing real-time insights that drive profitability and client satisfaction. At the heart of Ravetree’s value is its robust project budgeting framework. You can forecast project budgets based on anticipated resource needs and time to completion, then track actual spend against estimates with powerful visualizations and reports. This means you always know where you stand financially, from initial proposal to final invoice. With Ravetree, you get deep insights into project fees and costs, allowing you to identify trends, monitor profitability, and make data-driven decisions that keep your business on track. Ravetree’s time tracking and billing features are among the most flexible and comprehensive available. You can create client rate cards with customizable start and end dates, ensuring billing accuracy and consistency across projects and engagements. The platform supports multiple people assigned to the same task, each with their own bill rates, work roles, and time estimates—making it ideal for complex client service scenarios where different team members contribute at different levels and costs. With Ravetree, you can break free from the limitations of generic project management tools. Its intuitive interface, robust reporting, and seamless integrations with CRM, resource planning, and client portals make it the perfect solution for agencies, consultancies, and professional service firms that demand more than just task management—they need a platform that brings together projects, people, and profits in one powerful system. Choose Ravetree and experience project management that truly supports your business goals. **Average Rating:** 4.2/5.0 **Total Reviews:** 27 **How Do G2 Users Rate Ravetree?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10) - **Planning:** 10.0/10 (Category avg: 8.8/10) - **Creation & Assignment:** 10.0/10 (Category avg: 8.9/10) - **Resource Allocation:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Ravetree?** - **Seller:** [Ravetree](https://www.g2.com/sellers/ravetree) - **Year Founded:** 2013 - **HQ Location:** Raleigh, NC - **Twitter:** @ravetree (435 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ravetree (4 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 96% Small-Business, 4% Mid-Market #### What Are Ravetree's Pros and Cons? **Pros:** - Customer Support (3 reviews) - Analytics Insights (2 reviews) - Functionality (2 reviews) - Project Management (2 reviews) - Team Collaboration (2 reviews) **Cons:** - Learning Curve (1 reviews) - Missing Features (1 reviews) - Overwhelming Experience (1 reviews) ### 23. [Easy8](https://www.g2.com/products/easy8/reviews) Easy8 is the No 1. WorkOps platform for technology teams to deliver projects through a secure, integrated ecosystem that simplifies collaboration and provides expert support. Easy8 helps to built an ecosystem where your people, tools, and AI connect seamlessly. WorkOps is a pragmatic framework designed for teams who need to move faster without the chaos. Easy8 offers both Agile and Waterfall approaches, as well as a HelpDesk, a Knowledge Base and Software Development. It also guarantees privacy and data sovereignty. **Average Rating:** 4.3/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Easy8?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **Planning:** 9.4/10 (Category avg: 8.8/10) - **Creation & Assignment:** 9.4/10 (Category avg: 8.9/10) - **Resource Allocation:** 9.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Easy8?** - **Seller:** [Easy8](https://www.g2.com/sellers/easy8) - **Year Founded:** 2006 - **HQ Location:** 124 City Road EC1V 2NX London United Kingdom - **Twitter:** @Easy8Group (223 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/easy8/ (80 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 45% Small-Business, 38% Mid-Market #### What Are Easy8's Pros and Cons? **Pros:** - Project Management (6 reviews) - Time Saving (4 reviews) - Time Tracking (4 reviews) - Automation (3 reviews) - Easy Tracking (3 reviews) **Cons:** - Learning Curve (3 reviews) - Missing Features (2 reviews) - Beginner Difficulty (1 reviews) - Limited Functionality (1 reviews) - Organization Difficulties (1 reviews) ### 24. [Productive](https://www.g2.com/products/productive/reviews) Productive is the all-in-one professional services automation platform built for agencies, consultancies, and service businesses. Manage projects, resources, and finances in one place — with real-time visibility across your entire company. Sales Pipeline Easily manage your sales funnel and win more deals with a simple CRM solution. You won't ever forget to follow up on that potential business opportunity. When the deal is won, convert it into a project, and continue working in the same tool. Project Management Assign work, collaborate, and organize agency projects. Project Management features are integrated with Time Tracking and Task Management so you will run projects faster and more elegantly. Resource Planning Organize and plan a work schedule for your entire agency. Find bottlenecks that cost money and consume time. Avoid collisions, burnouts, and overbooking with resource planning features. Powerful Business Insights Build customizable reports from scratch by focusing on what's important for you: Actual Utilization by People, Revenue & Profitability by Client, Invoiced Revenue by Months, Overtime by People, Profitability by Months, etc. Billing and Invoicing Automatically track invoiced amounts and be confident you’ve billed everything you need. Simply generate invoices using tracked time on billable services. **Average Rating:** 4.6/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Productive?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Planning:** 8.9/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.7/10 (Category avg: 8.9/10) - **Resource Allocation:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Productive?** - **Seller:** [Productive](https://www.g2.com/sellers/productive) - **Year Founded:** 2014 - **HQ Location:** Claymont, US - **LinkedIn® Page:** https://www.linkedin.com/company/productive-io/ (161 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 80% Small-Business, 18% Mid-Market #### What Are Productive's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customizability (8 reviews) - Team Collaboration (7 reviews) - User Interface (7 reviews) - Customer Support (6 reviews) **Cons:** - Lack of Integrations (3 reviews) - Missing Features (3 reviews) - Organization Difficulties (3 reviews) - Challenging Reporting (2 reviews) - Complex Usability (2 reviews) ### 25. [Coda](https://www.g2.com/products/superhuman-coda/reviews) Coda is the all-in-one workspace for teams that think in documents and build like developers. It combines the flexibility of docs, the structure of spreadsheets, and the power of apps, so anyone can create custom tools that fit their workflow perfectly. With connected tables, live data, buttons that take action, and now AI built right in, Coda lets teams run projects, scale knowledge, and ship faster. From product roadmaps to GTM plans to internal wikis, Coda is built to flex to your team’s thinking and grow with your ambition. Coda is part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. Superhuman’s suite of apps and agents brings AI wherever people work, helping over 40 million individuals and 50,000 organizations focus on what matters. **Average Rating:** 4.6/5.0 **Total Reviews:** 477 **How Do G2 Users Rate Coda?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10) - **Planning:** 8.6/10 (Category avg: 8.8/10) - **Creation & Assignment:** 8.6/10 (Category avg: 8.9/10) - **Resource Allocation:** 7.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Coda?** - **Seller:** [Superhuman](https://www.g2.com/sellers/superhuman-888da3d1-51f7-4603-8d73-08989f8a7db1) - **Company Website:** https://superhuman.com/ - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/superhumanhq/ (1,759 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 54% Small-Business, 31% Mid-Market #### What Are Coda's Pros and Cons? **Pros:** - Ease of Use (19 reviews) - Features (13 reviews) - Flexibility (12 reviews) - Automation (11 reviews) - Customization (10 reviews) **Cons:** - Learning Curve (9 reviews) - Steep Learning Curve (7 reviews) - Complexity (4 reviews) - Limited Features (4 reviews) - Difficulty (3 reviews) ## What Is Project Management Software? [Project, Portfolio & Program Management Software](https://www.g2.com/categories/project-portfolio-program-management) ## What Software Categories Are Similar to Project Management Software? - [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) - [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) - [Task Management Software](https://www.g2.com/categories/task-management-software) - [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management) - [Resource Management Software](https://www.g2.com/categories/resource-management) - [Work Management Software](https://www.g2.com/categories/work-management) - [Project Collaboration Software](https://www.g2.com/categories/project-collaboration) --- ## How Do You Choose the Right Project Management Software? ### What You Should Know About Project Management Software ### What is Project Management Software? To better understand project management software tools, it helps to clearly define what constitutes a project. According to the Project Management Institute, a project is a “temporary endeavor undertaken to create a unique product, service or result." This includes five phases that need to be completed to achieve the objective. The phases are: initiating, planning, executing, monitoring and controlling, and closing. Any project management software should provide features for all these phases.  While the five phases stay the same, there are multiple approaches to project management. The most important include: **The** **phased approach:** It is also known as waterfall project management. The phased approach is a series of distinct steps that depend on the completion of a previous phase. Project phases can only be managed in a linear sequence, making it difficult to correct errors.  **The** **iterative and incremental method:** It consists of repeated cycles. This means a deliverable can be reviewed and improved after its initial completion. This approach, also known as agile project management, can be particularly beneficial in software development. **Lean project management:** It uses lean management principles to reduce waste while maintaining a high level of productivity. This approach helps companies identify and eliminate tasks that do not bring value to the company and the customer.  **Critical chain project management:** It is based on the theory of constraints (ToC), a management philosophy focusing on restrictions that may jeopardize the success of a project. By identifying the most critical constraints, companies can prepare to avoid project issues. **Process and product-based project management:** It focuses on outcomes. It is a part of the benefits realization management approach. When the result is a product, the company defines and manages projects to optimize production and distribution. For professional services companies, the business processes are at the core of their project management strategy. Project management software has evolved into new offerings, including professional services automation (PSA) software and project and portfolio management (PPM) software. PSA software includes back-office features, such as CRM and accounting, on top of project management. PPM solutions focus on unifying multiple types of projects and managing the interdependencies between them. Buyers need to understand the differences between these types of software to choose the best solution for their needs.  SMB companies may benefit from a PSA solution that combines project management and back office, thus providing a single data repository and an integrated system. A possible drawback of PSA is that it may not always include robust back-office features, which is why companies may prefer to choose a separate accounting or CRM solution. Medium to large professional services providers can significantly benefit from PPM software, which allows them to manage projects with multiple stakeholders. PPM can be quite expensive and needs to integrate with other systems, such as [ERP systems](https://www.g2.com/categories/erp) or [CRM software](https://www.g2.com/categories/crm), which usually requires extra investments. Small companies are facing another critical challenge when evaluating project management software: the multitude of solutions that only provide subsets of a typical project management solution. A few examples are task management and project collaboration tools, which can be used to complement core project management features but not to replace them. While these types of software are more affordable than project management solutions and can be a good option for startups and micro businesses, they usually become insufficient as a company grows. #### What Types of Project Management Software Exist? Project management software is designed to be implemented in different ways, including best of breed, all-in-one suite, and point solutions.  **Best-of-breed software**   Best-of-breed software focuses exclusively on project management. **All-in-one suites**   All-in-one suites include other types of capabilities such as CRM or billing.  **Point solutions**   Point solutions are designed to complement project management tools by offering features such as project collaboration or project analytics.  **Industry-specific project management solutions**   Industry-specific project management solutions are designed for professionals in various industries such as design, real estate, legal services, etc. These solutions provide standard project templates and reports or KPIs for an industry or market. They are also tightly integrated with other software created explicitly for the same industry. ### What are the Common Features of Project Management Software? The following standard functionality is included in most project management solutions: **Definition:** Project definition functionality is the core of any project management software because it allows companies to define the project structure, which is the base of any business activity. A project structure needs to be carefully defined; it is difficult to make significant changes to it while it is implemented due to the risk of disrupting the project. At the same time, project management software should allow users to adjust structures to keep projects on track. **Plans:** Project management software should provide multiple options to plan projects, such as templates and rules to define who does what and when. A project plan template is a good starting point for any project because project managers don’t need to start planning from scratch. Project rules can be used to define workflows for resource allocation, task dependencies, and project deadlines. Project plans should also take into account the risks that may impact a project. For instance, project managers may want to allocate more than the standard time and resources to complete a task. It is always preferable to plan for the worst possible scenario. **Schedules:** Project schedules include milestones and deadlines, which establish when each stage of the project is expected to be completed. Depending on the complexity of the project, deadlines can also be assigned to activities and tasks. Project management solutions should include features to define milestones depending on the interdependencies between tasks. For instance, some tasks can only start when the previous ones are completed, while other activities can be done parallelly. **Visualization:** Project visualization features (such as GANTT charts) provide an overview of all activities, tasks, deadlines, and milestones of a project. The ideal visualization allows users to drill down to each level of the project structure to find details on a resource or activity. Users with proper authorization should also be able to adjust visual schedules, and any changes to any action or milestone should automatically update any other related parts of the project. **Workflows:** Workflows and processes define how activities are performed during the phases of a project. These features need to be customizable to adapt to the needs of each team and should provide sound logic to take into account project constraints and limitations. To improve accountability, workflows should include approvals so that supervisors, project managers, and executives take responsibility for the quality of the services provided. **Tasks:** Task management is used to define, schedule, and monitor employees and their work. This can be critical to managing multiple teams working from different locations, as well as field personnel or external contractors and consultants. Project management software should provide the ability to adjust schedules based on unexpected changes or customer requests. To-do lists are also part of task management and are used to create lists of tasks by an employee or team. Using to-do lists, project managers can assign work to employees without giving them access to the entire project. To-do lists can also be used as checklists that employees use to track their progress. **Resource management:** Resource management is particularly important because it can have a significant impact on the cost of the project. Each type of activity may require specific resources, which should be optimally used to keep costs down. Teams also benefit from the ability to allocate resources across multiple activities and projects, which allow them to acquire materials in bulk and save on purchasing costs. Besides, the ability to substitute unavailable resources with compatible alternatives can reduce costs and avoid delays. **Documentation:** Project documentation functionality manages the process for all documents related to a project, such as contracts, statements of work, quotes and proposals, and so on. These documents are usually stored in an electronic format, making it easier for users to share them internally and externally. It is also crucial that a project management solution includes templates for documents and the option for users to reuse content. **Reporting:** Reporting, analytics, and dashboards are used by all parties involved in a project, from employees to external consultants and even the customers. It is therefore essential for the analytics features to be flexible enough to easily adapt to each type of user. At the same time, sensitive information such as private data or financial details should only be shared with authorized users through secure portals. Other Features of Project Management Software: [Capacity Capabilities](https://www.g2.com/categories/project-management/f/capacity), [Critical Path Capabilities](https://www.g2.com/categories/project-management/f/critical-path), [Dependencies Capabilities](https://www.g2.com/categories/project-management/f/dependecies), [Issue Tracking Capabilities](https://www.g2.com/categories/project-management/f/issue-tracking), [Mass Updates Capabilities](https://www.g2.com/categories/project-management/f/mass-updates), [Project Budgeting Capabilities](https://www.g2.com/categories/project-management/f/project-budgeting), [Project Map Capabilities](https://www.g2.com/categories/project-management/f/project-map), [Recurring Tasks Capabilities](https://www.g2.com/categories/project-management/f/recurring-tasks), [Resource Allocation Capabilities](https://www.g2.com/categories/project-management/f/resource-allocation), [Task Prioritization Capabilities](https://www.g2.com/categories/project-management/f/task-prioritization), [Time & Expense Capabilities](https://www.g2.com/categories/project-management/f/time-expense)  ##### Additional Project Management Software Features Additional project management features are sometimes included in the core project management solution or delivered separately as addons or separate tools: **Kanban:** Based on lean management principles, kanban functionality aims to eliminate wasteful work using visual representations of projects. Kanban boards include cards that can be used to group tasks and easily assign activities to employees or teams. These features are particularly useful for agile project management. **Collaboration:** Collaboration between employees or between a company and its customers and partners can be critical to the success of a project. While collaboration platforms and software can be used separately from project management solutions, it is preferable to combine them in one system, especially for complex projects. **Document management:** Project managers use documents such as statements of work (SOW) and work breakdown structures (WBS) to share project plans and information internally and externally. File sharing is an important feature that allows all parties access to documents. More advanced document management features allow users to collaborate on creating and modifying documents. Access to documents should be managed by role to limit access to sensitive information. **Billing:** Billing and expense management isn't always required for project management, but can be very important for complex projects. When multiple parties are involved in a project, it is essential to ensure that the human and material resources used have been appropriately billed. **Optimization:** Project optimization uses historical data to identify bottlenecks and other factors that hurt past projects. This allows companies to take corrective actions and avoid repeating the same mistakes in the future. For instance, if a contractor is always late or does mediocre work, the company should replace it with another services provider. **Simulation:** Project simulation allows project managers to create and compare multiple scenarios for a project and identify the best option to be implemented. Each scenario describes different ways to allocate resources and define milestones and can also take into account various constraints and possible bottlenecks. This type of feature is particularly important for large custom projects with complex activities. **Project accounting:** This type of functionality is usually delivered as a module of accounting software and project-based ERP software. Its primary purpose is to track project costs and revenue and consolidate any financial information related to project management. Project accounting provides critical information on the financial performance of each project or portfolio. **Earned value management (EVM):** EVM is another way to track project performance. This type of software also provides features that monitor project progress. EVM helps companies estimate project costs, track actual costs, and calculate the earned value of the project. While any company can use this type of functionality, it is more beneficial for large and complex projects that require significant investments. For instance, EVM is a must-have for companies delivering capital projects such as infrastructure or urban development. **Work breakdown structure (WBS):** For complex projects, companies need to break the project into smaller components and plan them separately. Different employees and teams can be in charge of each element, and external consultants or service providers can also be involved. Companies use a WBS to track the project and its components by monitoring tasks, subtasks, resources, and the people involved. **Risk management:** Despite planning and monitoring, projects can be negatively impacted by unexpected events such as natural disasters, hacking, or changes in personnel. While it’s impossible to prepare for any risk, companies can use project risk management capabilities to identify potential issues. Project risk management software also helps companies create plans and corrective actions to mitigate risk when it occurs. ### What are the Benefits of Project Management Software? **Resource management and cost tracking:** The main reason why companies use this type of software is to manage resources and track costs for nonrepetitive business operations. For instance, marketing companies usually provide standard services such as social media promotion, but they may also create customized campaigns for large clients. The standard services are delivered in the same way to all customers and are therefore repetitive and require similar resources, which means that their cost is usually the same for every client. Custom campaigns can be completely different depending on the needs of the customer, meaning that the resources allocated to each project will also vary, and so will its costs. **Diversification of offering:** Project management software offers the ability to combine multiple types of services to diversify the offering of a company. This flexibility allows teams to adapt to the changing preferences of their customer and market demand. The ability to quickly respond to market changes can be an essential competitive advantage in highly competitive industry sectors such as professional services.  **Effectiveness and profitability tracking:** Project management is needed to track the effectiveness and profitability of professional services activities. By allocating the right resources to the right tasks at the right time, project managers can deliver the project on time and on budget, which improves customer satisfaction and productivity. ### Who Uses Project Management Software? Most employees, as well as the partners and customers of a project-based business benefit from using project management software.  **Employees:** Project management software help employees involved in project execution, who need to know what they have to do and when. Employees also update the system when they complete tasks and use the software to communicate and collaborate with internal and external stakeholders. Through integration with other solutions, employees can track the time spent on each activity or check the availability of resources like equipment or components.  **Project managers:** Project managers need access to all the features of the system to define projects and resources and monitor all activities, but also to intervene and modify any part of a project when necessary. This can only be achieved through alerts and notifications with different levels of severity, and which include workflows for escalation. Project managers are also involved in setting and managing access rights for internal and external users. **Executives:** Executives mostly use analytics and reporting to monitor projects. Besides details on the status of the project, they also need information on the costs of the resources allocated and the overall effectiveness of each project. They can also benefit from using alerts and notifications when activities or stages of the project are completed.  **Partners:** It is important for partners, such as contractors or third-party providers of services that complement the offering of the company. Since external contributors are only involved in particular activities at different stages of the project, they need to access the information required to do their job and nothing more.  **Customers:** Customers may also use this type of software through dedicated portals to monitor the progress of one or multiple projects, provide feedback, and communicate with the service provider. For large and complex projects, customers may have a dedicated person or team responsible for the project; they could need access to the project management solution of the provider. ### What are the Alternatives to Project Management Software? There are several alternatives to project management software which can replace this type of software, either partially or entirely: [Project and portfolio management software](https://www.g2.com/categories/project-and-portfolio-management) **:** PPM focuses on project portfolios, which are groupings of projects with common characteristics, that share the same resources and can be planned and managed as a group. While PPM software often includes functionality to manage individual projects, project management solutions usually don't provide portfolio management features. This means that standard project management tools are not a good option for companies that need to manage portfolios of projects. [Professional services automation software](https://www.g2.com/categories/professional-services-automation) **:** PSA is an ERP for professional services, which delivers modules for the front office (sales and marketing), back office (accounting and HR), as well as PPM. This type of software is ideal for medium and large services companies that prefer to use a single integrated system for the entire business. **ERP:** Other than PSA, there are two types of ERP for project-based companies: [ETO ERP software](https://www.g2.com/categories/eto-erp) (for manufacturers of complex custom products in industries like aerospace and defense) and [Project-based ERP software](https://www.g2.com/categories/project-based-erp) (for government contractors). Typical ERP systems don't always include the functionality required by these companies, such as bidding, contract management, or time and expense management. Also, most ERP systems' project management modules aren't robust enough for manufacturing and government contractors.  [Work management software](https://www.g2.com/categories/work-management) **:** Small and medium professional services companies don't always need PSA but often require features that aren't usually included in project management software. These features can vary by industry, for instance, marketing agencies need content authoring and document management functionality. Work management is a relatively new type of software that combines project management with collaboration and industry-specific functionality. #### Software Related to Project Management Software Most business software is related directly or indirectly with project management software, some of the most important ones are: [Collaboration & productivity software](https://www.g2.com/categories/collaboration-productivity): Collaboration is critical for project management because there are always multiple parties involved. While project management software includes essential features for collaboration, more advanced software such as team collaboration software can be beneficial for large teams and complex projects. When it comes to productivity, new types of tools such as productivity bots software allow project managers to automate mundane tasks and focus on strategy. [Content management systems](https://www.g2.com/categories/content-management): In some industries like marketing and advertising, content is the main deliverable of the company. Therefore, it is important for teams that rely on content to have the ability to manage libraries, databases, and other tools needed to create, track, and share multiple types of content. Depending on the complexity of the deliverables, project managers may need to use simple tools such as online form builder software, or complex solutions like knowledge management and enterprise content management (ECM) software. [Partner management software](https://www.g2.com/categories/partner-management): Project managers often work with external consultants or companies specialized in business areas that the company doesn’t have the expertise to cover. For instance, companies may need to work with legal consultants to make sure that contracts and other documents comply with regulations. Outsourcing specific tasks to freelancers can also be more beneficial than hiring employees. In these cases, project managers need to track who they’re working with, what they are responsible for, and how they perform. [Process automation software](https://www.g2.com/categories/process-automation) **:** Medium to large companies with complex operations need to define, implement, and optimize team processes to streamline operations. While project management software includes some features for workflow management, advanced functionality for process automation requires integration with business process management software. Another way to automate processes is to use robotic process automation (RPA) software, which uses bots to assist employees with repetitive and tedious tasks. [Accounting software](https://www.g2.com/categories/accounting) **:** Accounting and billing software is used to manage a project's invoices and track costs. Accounting software can also be used for complex projects that involve teams in several locations that may have different financial regulations, currencies, or taxes. Billing software is also essential for large projects to consolidate different types of expenses related to the purchase of resources, rentals of equipment, or services delivered by contractors. [Contract management software](https://www.g2.com/categories/contract-management) **:** Contract management software defines the terms and service level agreements for projects. Service providers must identify activities and milestones and ensure their customers have access to this information. Contracts can also be used for legal issues caused by late deliveries and the poor quality of the services provided, and sometimes to collect outstanding payments from customers. [Customer service software](https://www.g2.com/categories/customer-service) **:** Customer service software is used to maintain the relationship with the customer during the contract and to ensure that terms and conditions are correctly applied. The customer service department is usually the main point of contact between companies and their customers; they must be able to react quickly and efficiently to any customer requests. They are also responsible for identifying issues that may jeopardize the relationship with the customer, and escalating them to project managers. [HR software](https://www.g2.com/categories/hr) **:** HR software and payroll solutions are essential for large companies with many employees. These types of software are used to define job roles and responsibilities, wages, and other forms of remuneration, and work schedules. Since labor is the most important part of the total costs of any professional services company, it is critical to track it while also ensuring compliance with labor laws and collective bargaining agreements. [ERP systems](https://www.g2.com/categories/erp-systems) **:** ERP systems usually include some of the features mentioned above but rarely all of them. When companies use ERP as their primary system and cannot afford separate solutions for customer service or contract management, they prefer a project management solution that includes these features. They may also choose to adopt tools or addons that complement their ERP and project management solutions. There are also several types of services related to project management software. Related services can vary from external project management to project optimization, and can be delivered by a company of any size from independent contractors to multinational consulting companies: - **Outsourcing:** Project management outsourcing is used by companies that do not wish to invest in the technology and the expertise required to manage projects. While this approach is mostly adopted for one-time projects, some companies use it regularly. - **Advisory:** Project advisory services help companies define and implement strategies to improve the way they deliver projects or groups of projects. Advisors work with executives and project managers to determine how a company can optimize its offering to adapt to market changes, expand to new markets, or diversify its activities. - **Consulting:** Consulting services for project optimization are essential for professional services companies that do not have the internal expertise required to determine what can be improved. Consultants with extensive experience can quickly identify areas of improvement, and suggest changes or new approaches to project management. ### Challenges with Project Management Software There are hundreds of project management software and tools which may seem similar but aren’t. The difference between these solutions makes it difficult for buyers to understand exactly what they do and how they work with other software products. The most important challenges with project management software are described below: **Features:** Not enough or too many features can be an issue for growing companies that either outgrew existing software or implemented project management solutions that are too advanced for their needs. The best way to avoid this problem is to evaluate project management solutions based on current and future needs. **Integrations:** Lack of integration between project management software and other solutions creates silos of information that are disconnected, which can lead to data processing errors. User adoption can also be negatively impacted when employees use multiple systems and enter the same information in more than one. **Reporting:** Canned reporting and lack of analytics is a significant issue for legacy project management solutions. New software usually provides more flexible analytics or integration with business intelligence tools. Another challenge is that more flexible analytics don’t necessarily cover advanced reporting needs. Buyers should evaluate vendors’ ability to offer the optimal mix of analytics features and flexibility for their specific needs. **Bring your own software (BYOS):** BYOS is a trend similar to bring your own device (BYOD); it refers to the fact that employees can decide to use project management tools that are not approved by their employer. Since there are different tools available, many of them free to use, employees may be tempted to try them for their team or department. This trend may lead to the creation of information silos when different teams or departments choose to utilize separate project management software. **Legacy software:** While most project management software products are web-based (meaning users only need an internet browser to access the system), some old solutions still need to be hosted by the company on its servers. On-premises project management (known as self-hosted project management software) needs to be installed on a server and on the computer of each employee who needs access to the software. Adding or removing users can be difficult. Additionally, old project management tools that don’t have a web-based interface aren’t very user friendly and cannot be easily configured. ### Which Companies Should Buy Project Management Software? Any company that manages projects can benefit from this type of software, but project management software is essential for the following types of businesses: **Professional services companies:** Professional services are usually delivered as projects, such as a marketing campaign to launch a product or the design of an apartment building. Each project can have different deliverables and timelines and require multiple resources (human and material). Professional services companies need to plan project management tasks, assign resources to each one, and monitor project progress to deliver on time and budget. **Project-based manufacturers:** Project-based manufacturing (also known as engineer to order or make to order) refers to the production of unique products customized for each customer. A few examples of such products are conveyor systems for warehouses, drilling equipment for oil and gas, or shipping vessels. Project management helps these companies design, manufacture, and provide maintenance services for complex custom products. ### How to Buy Project Management Software #### Requirements Gathering (RFI/RFP) for Project Management Software Requirements should cover the entire lifecycle of the project, from scoping and estimating to planning, execution, monitoring, and closing. Depending on the complexity of its operations, buyers may want to create more detailed requirements for the functionality that is critical to the company. For instance, a business that outsources project execution would focus more on defining, planning, and tracking projects. #### Compare Project Management Software Products **Create a long list** The long list is created by excluding the products that are not a good fit for the buyer. If buyers only want cloud software, all solutions delivered on-premises are excluded from the list. Another essential criterion could be the project methodology supported by the software. IT departments and services providers prefer to take an agile approach to project management, which means that all solutions not supporting this methodology are usually not considered for the selection. **Create a short list** The requirements list mentioned above is sent to the vendors included in the long list to provide detailed information on supporting each feature. Buyers should also ask vendors to provide customer references and pricing information. It is highly recommended to use objective third party analysis and software reviews to learn more about the vendors and their products. Using vendor responses to RFIs, customer references, reviews, and independent research, buyers can compare products to identify their strengths and weaknesses. At the end of the processes, buyers should have a list of two to four finalists that provide very similar functionality. **Conduct demos** The best way to differentiate between the products on the short list is to conduct demos of each product to see how they can be used in real-life scenarios. Buyers create demo scripts that include requirements and workflows specific to their company, and vendors provide a demo in real-time, which follows the script. Since very long demos can be counterproductive, buyers should focus on the critical features. For instance, instead of asking vendors to show how they create a project and add tasks to it (which is basic project management), buyers may want to focus on interdependencies between tasks or changes to a project's timeline.  Other than functional requirements, buyers should also evaluate a product based on its ease of use and flexibility to make sure that it’s intuitive and collaborative. The selection team members attending the demo should rate each criterion or requirement on a predefined scale, which will allow them to consolidate all ratings and objectively compare software.  #### Selection of Project Management Software **Choose a selection team** The selection team includes executives such as the CEO, CTO, or CFO, as well as project managers or members of the project management office team. It is recommended that the project managers involved have extensive experience managing projects and using this type of software.  **Negotiation** While the software's cost is usually an essential factor in negotiation, buyers should not compromise on features to save money. It may also be tempting to buy components or services that are not critical or important for the company. At the same time, buyers should try to get discounts or free tools and services to complement the project management solution.  Medium to large companies should also take into account the ability of the vendor to help them update their business processes and best practices for project management. An engineering company and a marketing agency have very different operations and the project management software alone may not be enough to increase productivity. While they can be expensive, business process reengineering services are critical for companies with complex projects. **Final decision** The final decision should be made by the entire selection team. It should be based on the information gathered about each product, its vendor, and their ability to provide the functionality and services required by the buyer. Ideally, buyers should request information on the estimated ROI of the software. The vendor's contract length and discounts can also have a significant impact on the final decision.  ### What Does Project Management Software Cost? On-premises project management software is sold as perpetual or named licenses, which allow buyers to use the software indefinitely and without renewals. The cloud or SaaS solutions use the subscription model, which licenses the software on a monthly or yearly basis. This does not include licenses for operating systems or database management, which are the buyer's responsibility. Most project management software provide multiple tiers or editions, which are versions of the same software with different features. Many basic versions are free for a limited number of users. In theory, cloud products allow buyers to scale up or down quickly (add or remove users) and change editions. In practice, vendors try to sell packages or plans that are less flexible and only allow buyers to make changes at the end of the contract. The licenses' cost can vary depending on the user's role (administrator, employee, manager, or contributor).  Finally, a project management solution's initial cost may include various services offered by the vendor, such as consulting, customization, integration, or business process reengineering.  #### Return on Investment (ROI) To determine the ROI of a project management software, buyers need to identify the product's costs (initial and ongoing) and its quantifiable benefits (increased productivity, less time spent managing tasks, better resource allocation). The costs and benefits of the software aren't always obvious. For example, ongoing costs represent the licenses users need to access the system and include additional support, training, or software configuration. Large companies may also require a dedicated employee to manage the system, user access, or change requests. The main challenge with the benefits is that they are difficult to calculate. Therefore, buyers must estimate how the advantages of project management software impact their finances and profitability. ### Implementation of Project Management Software **How is Project Management Software Implemented?** Depending on the complexity of the software and the buyer's operations, implementation can be straightforward or complicated.  **Small businesses:** Small businesses with essential project management needs usually adopt cloud software, which does not require installation. Standard project management software usually provides enough out-of-the-box features for these companies, so there's no need to configure the system or buy additional modules or addons. **Mid-market** **companies:** Such companies may require industry-specific features, data migration, and integration with other business software. These require an implementation plan and a dedicated employee in charge of the process. Vendor assistance is also essential, especially for configuration, data migration, and integration.  **Enterprises:** Enterprises usually take a phased approach to implementation by deploying the software in each location or division at a time. This approach is preferable to deploying the system everywhere at the same time, which can cause significant disruptions and requires substantial resources. **Who is Responsible for Project Management Software Implementation?** Buyers should have a project manager in charge of the implementation, who works with a team of subject matter experts, and the vendor and its partners.  While managers and executives aren't always directly involved, they are responsible for keeping the implementation on track. Any changes are recommended by the project manager and approved or rejected by the managers in charge. **What Does the Implementation Process Look Like for Project Management Software?** The implementation process is made of several phases, which may not always apply to all buyers. For instance, a new company does not need data migration services since it has no historical data from previous systems.  The main phases of a project management software implementation are as follows: **Data migration:** Migration of data from any data sources used previously by the buyer to manage projects, such as software, spreadsheets, custom solutions, and databases. While keeping historical data is essential for reporting purposes, companies don't need to migrate all the details of past projects such as project plans, GANNT charts, and so on. **System configuration:** System configuration varies significantly from one company to another and can be a fundamental challenge. Standard project management requires little setup, but managing complex processes may involve advanced customizations and integration with other systems or records such as CRM or ERP. **User management:** User management defines who does what in the system and assigns them access rights accordingly. An administrator has access to all features, including the user management module. Project managers can add and modify projects. Most employees can only see and complete the tasks assigned to them. **Testing the software:** Software testing should be performed using a demo database, a copy of the database used for daily operations. Ideally, the demo dataset should include the data from migration and the system and user roles configuration.  **Training:** User training can be done using online learning tools or in person (recommended for admins and advanced users). It also helps to train a trainer who can help new users with training.   **Go-live:** Go-live refers to the switch from the old system (or multiple products) to the new project management solutions. Using both the old and new software is not recommended after the go-live, as it will generate confusion, double entries, and loss of productivity. **Adjustments:** Some adjustments are unavoidable after the implementation. Generally, complex implementation and software require more adjustments after go-live.  **When Should You Implement Project Management Software?** It is recommended to avoid implementing project management software during a critical phase of an important project. When buyers use this type of software to manage project costs and budgets, it is preferable to finalize the implementation after the year-end financial closing process. This ensures that accounting transactions related to projects are closed and do not impact the new fiscal year.  ### Project Management Software Trends **Cloud** Cloud and mobile technologies are making project management more affordable and easier to use, which dramatically increased adoption in recent years. These technologies also allowed new players to enter the market and provide better and more flexible alternatives to legacy software. Multi-cloud is another trend that is gaining traction in the software market; it refers to partnerships between cloud vendors to deliver tighter integration between their offerings. Better integration can be beneficial for SMB companies with low budgets, but medium to large companies should also consider other options for integration. **Collaboration** Collaboration has always been an essential part of project management, but rigid project management software made it difficult. Recent technologies and higher expectations from new generations of users made vendors deliver better collaboration features, either out of the box or through integration with other software. Many vendors provide separate solutions for collaboration as part of their offerings while others only focus on this type of software. **Functionality** Extended functionality refers to the tendency to add more features, such as customer management, billing, or accounting, on top of the core offering for project management. Vendors use this strategy to differentiate themselves from competitors. This approach can be beneficial for SMBs who prefer to have project management and other features delivered as a single product. It can also be confusing for medium to large companies because the extended functionality isn’t always robust enough for their needs. **Manufacturing** Another trend related to project management software is the need for manufacturing and distribution companies to diversify their activities to increase revenues and provide a better customer experience. Traditionally, only manufacturers of heavy machinery or sophisticated equipment would provide installation and maintenance to customers to avoid costly mistakes. Nowadays, SMB manufacturers are adopting similar strategies but cannot afford to invest in project-based ERP to manage their new activities. Instead, these companies rely on project management or field service software, which are usually separate from their ERP systems. **Agile project management** Agile project management is a methodology that focuses on the collaboration between cross-functional teams. As opposed to the traditional waterfall approach, agile is based on frequent inspection of the progress of a project which can trigger corrective actions. This way, issues or challenges can be addressed quickly before they become significant and may jeopardize the success of a project. Agile project management also allows for rapid delivery of high-quality projects. While agile isn’t a new concept, it has been widely adopted recently because of its benefits, especially by IT and software development companies. **Virtualization** Virtual project management relies on a virtual team to complete tasks and monitor the effectiveness of a project. Virtual teams refer to employees working remotely across multiple locations. This approach may reduce project costs, but it can also bring challenges such as miscommunication between users from different countries and cultures, or the difficulty of scheduling employees across different time zones. **Work management** Work management is a new type of software that combines project management, workflow management, and collaboration process functionality to manage the flow of business data and operations. The main difference between work management and PSA software is that the former does not provide advanced back-office features like accounting. Work management will likely replace project management and back-office tools more and more in the future. Since work management solutions focus on services businesses, this type of software isn’t always a good choice for other industries like manufacturing or logistics. **Tools** Most project management features exist as separate tools that can be bought and used independently. Some examples include task management, time tracking, and resource management. Timesheets are another example of project management tools, these are used to monitor employees’ time on various tasks when they aren’t directly involved in project management. For instance, employees that install and maintain hardware don’t need to use project management software and can benefit from using timesheets.