--- title: SpotOn Reviews meta_title: 'SpotOn Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 241 reviews by the users' company size, role or industry to find out how SpotOn works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 241 scale: '5' date_modified: '2026-08-14' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # SpotOn Reviews **Vendor:** SpotOn **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.4/5.0 **Total Reviews:** 241 ## About SpotOn SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry ## SpotOn Pros & Cons **What users like:** - Users value the **exceptional customer support** from SpotOn, highlighting prompt assistance and hands-on onboarding experiences. (84 reviews) - Users value the **ease of use** in SpotOn, finding it user-friendly and great for quick learning. (66 reviews) - Users appreciate the **exceptional service** from SpotOn, feeling supported and part of a family from day one. (49 reviews) - Users value the **helpful support team** at SpotOn, noting their quick and effective responses to any issues. (43 reviews) - Users love SpotOn for its **simple and efficient user interface** , which streamlines scheduling and enhances customer engagement. (28 reviews) - Users value the **streamlined platform** of SpotOn, integrating payment processing, marketing, and management tools effectively. (27 reviews) - POS Integration (22 reviews) - Efficiency (20 reviews) - Reporting (19 reviews) - Reliability (17 reviews) **What users dislike:** - Users experience **poor customer support** with long wait times and inadequate assistance during critical moments. (26 reviews) - Users report a **difficult setup** process for SpotOn, making initial experiences less user-friendly and seamless. (16 reviews) - Users report encountering **technical issues** with SpotOn, including glitches and transaction discrepancies that complicate usage. (15 reviews) - Users experience **connectivity issues** with SpotOn, leading to transaction discrepancies and delays in support responses. (14 reviews) - Users experience **slow performance** with SpotOn, including lag times and crashes that disrupt productivity and workflows. (13 reviews) - Payment Issues (12 reviews) - System Instability (12 reviews) - Update Issues (12 reviews) - Inadequate Reporting (11 reviews) - Users note the **integration issues** with essential platforms, impacting overall functionality and ease of use. (11 reviews) ## SpotOn Reviews ### 1. SpotOn: Efficient, All-in-One Solution for Scheduling and Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Mary A. **Reviewed Date:** January 16, 2026 **What do you like best about SpotOn?** I like SpotOn for its simplicity and efficiency. It combines scheduling, payment processing, and marketing in one place, saving me time and reducing stress. The automated reminders and easy-to-use dashboard make managing appointments effortless. Plus, the integrated tools help strengthen customer relationships and boost business growth. It's really ideal for managing appointments and customer engagement by streamlining scheduling and tracking client interactions. **What do you dislike about SpotOn?** Some areas that could be improved in SpotOn include: 1. Customization limits: Fewer options for tailoring the interface and branding. 2. Learning curve: Initial setup can feel complex for new users. 3. Mobile experience: App performance could be smoother. 4. Reporting depth: Analytics are helpful but lack advanced insights. **What problems is SpotOn solving and how is that benefiting you?** SpotOn is ideal for managing appointments and customer engagement. It streamlines scheduling, tracks client interactions, and boosts visibility with marketing tools. It reduces no-shows with reminders, streamlines manual scheduling with online booking, and handles payments efficiently. The centralized dashboard saves time, enhancing service quality and client satisfaction. **Official Response from Lauren Morgan:** > Thank you so much for taking the time to share such a thoughtful review, Mary! We’re thrilled to hear that SpotOn’s all-in-one approach is helping you save time, and better engage with your customers. We appreciate your candid feedback around customization, onboarding, mobile performance, and reporting. It helps guide where we continue to improve. Thanks again for being a SpotOn customer, we love watching you succeed! ### 2. Streamlined POS Experience with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Stacia H. **Reviewed Date:** January 15, 2026 **What do you like best about SpotOn?** I really like the customer service with Angel at SpotOn. He has been amazing, helpful, and always there for us, whether it's via text, Zoom, or calls. He's super communicative. I find the back of the house part of SpotOn to be user-friendly, making it easier for someone who's not tech-savvy. I can navigate it much easier than other systems I've used before. **What do you dislike about SpotOn?** I find there's too many avenues that are difficult, but SpotOn makes it easier now. There used to be issues with credit card and crediting back, but it seems to be getting better. The initial setup wasn't very smooth, but the gentleman isn't there anymore so it's kind of a moot point. However again I can't speak highly enough of Angel and how helpful he has been. **What problems is SpotOn solving and how is that benefiting you?** I use SpotOn for an easy guest experience at our restaurant. It's user-friendly, especially for those not tech-savvy, and I can find things much easier. **Official Response from Lauren Morgan:** > Thank you so much for your feedback, Stacia! We’re thrilled to hear that working with Angel has been such a good experience. We truly appreciate you taking the time to share, and we’re glad he’s been able to support you so well. ### 3. Intuitive Backend, But Handheld Devices Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Jim M. | Owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about SpotOn?** Back end is intuitive. Non handheld devices have been easy to use and very few issues. The 6 is because of the handhelds. They are not dependable. Also, Jonathan and Alina are rock stars. I’d have moved to another platform if it wasn’t for them **What do you dislike about SpotOn?** Handhelds are awful. The switch to RPOS was challenging as it happened during our busy season and it seemed like a forced change. Calling for low level tech support should not take 3 minutes before you get to speak to a human. We don’t have 3 minutes when a device is down. **What problems is SpotOn solving and how is that benefiting you?** If you fix the handhelds, it would benefit us greatly. Replacing them under warranty is okay but we simply need them to work **Official Response from Lauren Morgan:** > Thank you so much for your honest feedback, Jim, and for the kind words about Jonathan and Alina — they truly are rock stars. We’re glad the back end and non-handheld devices have been working well for you, and we hear you on the challenges with handhelds and support wait times. Your experience matters, and we’re committed to improving both reliability and responsiveness. We appreciate you sticking with us and giving us the chance to make things better. ### 4. Smooth experience once set up. **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about SpotOn?** We moved to Spoton to shorten our tech stack and it has done just that. Everything runs smooth and is tied well together between our website and online ordering, the value is there. We are saving $700 a month alone by switching and moving multiple tech stacks into one spot, pun intended. The system is much faster than our old system was and has been chugging along without issue since we launched. **What do you dislike about SpotOn?** As a Pizzeria it was a bit cumbersome to get set up, but our rep, menu consultant, and tech support were all very patient and got us to where we needed to be ultimately. Then again most POS are hard for pizzerias unless it was specifically built for one, but we have been giving feedback for other owners going forward to help out. **What problems is SpotOn solving and how is that benefiting you?** It moved multiple levels in house for us. Saving us money and headache. **Official Response from Lauren Morgan:** > Thank you so much for sharing your experience, Marvin! We're thrilled to hear that SpotOn has helped streamline your tech stack and deliver real value—not to mention saving you $700 a month! It’s great to know that the system’s speed and reliability have made such a positive impact since your launch. We designed SpotOn to bring everything together in one seamless platform, so it’s great to see that vision working for your business. We are proud to partner with you and your business! ### 5. Treat you like family, work to re-earn and keep your business everyday plus amazing system! **Rating:** 5.0/5.0 stars **Reviewed by:** Connor P. | Owner / Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about SpotOn?** From the front of house to the back end of operations, SpotOn is seamless, efficient and amazing. Starting with the back of the house, everything is rather simple and self-explanatory which makes it super-efficient and user friendly. I love the live updates and the quickness of changes. The real time updates and how easy they make it allow you to have smooth operations even on a busy Friday night. All the reporting is amazing and provides so much knowledge whether it is from a large overview or getting into the fine details, it’s all right there. In addition, the capabilities of having the SpotOn apps so I can see information and sales in real time is a nice touch. Adding new items or employees has never been so easy. The installation team was excellent! They stayed for two entire days and worked with my staff and trained all of us and fixed issues on the fly. Great way to set the tone early of how SpotOn is here to help! In the front of the house the POS system has a very clean look, good style and overall nice presentation. It looks the part and functions even better than it looks. The design of the screen is perfect. It is very easy to read, touch and use! The button layout is great and makes my service staff very happy knowing we can basically change anything we want to make the computers easier to use and more efficient for ringing in orders, etc. In terms of processing and speeds, the computers are very quick and save lots of time for my staff. The KDS system. We were all nervous to try this out but after one week of getting used to it... I would never change back. Such a flawless system and has made our cook times go down in turn, increasing guest satisfaction! Lastly, SpotOn support. This was a huge factor in making the switch because you call in, you speak to a human in minutes or sometimes less than a minute and 9/10 times your problem is solved very quickly so you can get back to running your restaurant. SpotOn support is always avilable and when they say they will call you back, they actually do. Time to time, they even call a few days after to ensure the problem is still fixed. One more thing, we love their online ordering and E-Gift card feature. Its amazing! **What do you dislike about SpotOn?** Not a whole lot! We have had a few issues with install, reporting, KDS stuff but they always get fixed. Sometimes I have been on hold for longer than I like but that is rarer. If a server does not enter a receipt and we find that out the next day, it takes a while for the money to get into my account. On the flip side when I need to issue a refund a day or so later, it takes longer than expected for the customer to get their money back! **What problems is SpotOn solving and how is that benefiting you?** #1 - Waste. By installing the KDS system, we are going through less paper which is saving money. #2 - Online ordering. We have never had it before and the SpotOn online ordering system is great. Customers give feed back all the time how easy it is. This has reduced are phone calls by a lot and is helping with keeping servers and managers on the floor and not stuck on the phone. #3 - Handhelds. Keeping servers efficient at the tables and making everyone more money #4 - Faster processing. Time is money and being able to cash people out quicker is very helpful. #5 - Scheduling an order. Love this feature. Before we had to just remember or literally set a timer on my phone causing to many issues and mistakes. This has saved so many headaches! # 6 - Consolidation. I used to use multiple platforms for data, scheduling, employee information, website, online ordering, etc. With SpotOn I have been able to consolidate all of this under one company aka SpotOn and it has been seamless ever since and saving us money each month. **Official Response from Allison Bailey:** > Thank you for your kind words and thorough feedback! This is all so helpful for us as we continue to prioritize product improvements and evaluate what makes the biggest impact on our valued clients. We really appreciate your business and the time it took to leave us a review. ### 6. SpotOn - leveling up from our previous POS system **Rating:** 5.0/5.0 stars **Reviewed by:** Danny L. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about SpotOn?** In Sept 2024, we made the change to SpotOn from Revel and what an upgrade it was. From never meeting a single person at Revel to several people with SpotOn making the trip to the cafe. DJ Rentz really made an impression on the owners of the cafe. Once we were rolling, the virtual and phone support teams were very quick to answer calls for any issues we were having or questions we had about learning our system better. Back of House site is easy to use. As we go, we're excited to begin using TeamWork. Reporting has been an extremely useful tool to track labor, and product sales. DoorDash integration has also proven to be extremely helpful. Finally, Lucky Nguyen has been very helpful to put in me in touch with the right people as we expand our SpotOn services. Really awesome to have a human, face-to-face point of contact. Makes SpotOn feel very local and supportive. **What do you dislike about SpotOn?** I've had some suggestions that the customer-facing screen have larger buttons and larger font when customers enter their phone number for rewards. Also, since we are high-volume and fast paced... every so often if a cashier makes a mistake when ringing someone up, other systems we've used do not require a complete refund and re-ringing when correcting mistakes. **What problems is SpotOn solving and how is that benefiting you?** SpotOn is saving me a ton of time and money as manager with DoorDash integration, Teamworks, and reporting. **Official Response from Lauren Morgan:** > Thank you for such a kind review, Danny! We are glad to hear you're loving SpotOn. We are proud to work with you and your business! ### 7. Michael took care of everything! **Rating:** 5.0/5.0 stars **Reviewed by:** Michaela C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about SpotOn?** On-site support, a dedicated trainer who made sure all my concerns were addressed, my team got trained and we’re all loving the new handhelds! Michael Lattek took the time to make sure we all knew how to use the handhelds, and cover a larger area with fewer steps. Thank you Michael!!! Patio season just got less painful! **What do you dislike about SpotOn?** Setup and menu programming could be quicker and more intuitive. **What problems is SpotOn solving and how is that benefiting you?** Running a fast paced Inn and making the most of great tech! **Official Response from Lauren Morgan:** > Thank you so much for sharing this wonderful feedback, Michaela! We’re thrilled to hear that Michael was able to provide the dedicated support and training your team needed. It’s great knowing the handhelds are already making a difference—especially with patio season in full swing. ### 8. Completely disappointed in this system **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about SpotOn?** The only redeeming quality for SpotOn is that all the POS items can be found on one menu screen instead of clicking the menu category buttons to view items. **What do you dislike about SpotOn?** Inaccurate reporting & reconciliation. POS constantly froze. 3 different platforms for reporting, programing & takeout and none were user friendly. Customer service gave inaccurate answers and took 30+ minutes to get back to you with a wrong answer. The sales pitch for the whole system was wildy cherry picked and did not show the actual functions. Our implementation team was rude, lefts our emails unread and 99% of the preprogramming was done wrong. There is absolutely nothing user friendly about the interface. The backend is temperamental and not intuitive. We're switching back to Toast. **What problems is SpotOn solving and how is that benefiting you?** SpotOn was unable to solve most of our problems. They offered a good CC transaction fee and their inferior product to Toast ultimately lead us to go back to Toast. This was a complete waste of time and money for our company. **Official Response from Lauren Morgan:** > We apologize for the troubles you’ve experienced. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you. ### 9. Not Suitable for Multiple Locations **Rating:** 0.0/5.0 stars **Reviewed by:** Jennica N. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about SpotOn?** There are very few; but the FOH POS side isn't too bad. **What do you dislike about SpotOn?** -It isn't suitable for multiple locations, the system does not talk to each location -The interface is not intuitive, the ease of use on the back end is very difficult -Basic needs are not available (refunds after payments have been batched are very difficult, if you need to add a tip at a later date, you are unable to do so on your own and must rely on support to do it for you) **What problems is SpotOn solving and how is that benefiting you?** SpotOn has not solved any problems, and instead has created many. **Official Response from Lauren Morgan:** > We apologize for the troubles you’ve experienced, Jennica. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you. ### 10. Amazing customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about SpotOn?** There aren't any point of sale systems that don't experience issues from time to time. SpotOn was no different; however, the issues were small. The best part is how they responded. They were fast and effective and very friendly. **What do you dislike about SpotOn?** There are too many logins and separate software programs. As an owner, one login with one dashboard for back office, reporting, labor, etc...would make life easier **What problems is SpotOn solving and how is that benefiting you?** They are working to be a one stop shop re: scheduling, payroll, etc... **Official Response from Lauren Morgan:** > Thank you for your kind feedback, Scott! We are excited to partner with you and your business! ### 11. SpotOn **Rating:** 4.0/5.0 stars **Reviewed by:** janet J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about SpotOn?** Easy to use, large KDS screens For kitchen staff **What do you dislike about SpotOn?** BOH changes to menu are not very intuitive, requiring calls or emails to the support team which don’t always resolve issues encountered timely. **What problems is SpotOn solving and how is that benefiting you?** Menu build was not optimized and had little lead time for us to review and test prior to opening day. Will be good to get install done ahead of time and allow users to test and work out bugs prior to opening and customers waiting **Official Response from Lauren Morgan:** > Thank you for your kind words, Janet. We genuinely appreciate your feedback. We’re proud to help support you and your business! ### 12. From the get go, Spot On was an absolute nightmare. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SpotOn?** I liked the interface allowing you to see all menu items at once. **What do you dislike about SpotOn?** The implementation was so horribly handled. The system is not intuitive so something as simple as a new menu item can be a headache. The integration with Chowly to allow for Doordash to be used was a nightmare. Emailing with 5,6,7 different people to clear one issue up was a complete waste of time as they were unable to help in the first place. Just a poorly managed and poorly executed system that the sales person was completely dishonest about to began with. **What problems is SpotOn solving and how is that benefiting you?** They haven't solved any problems - we had to leave after a month because of the loss of sales, the frustration from teams, and the complete time suck this system created. **Official Response from Lauren Morgan:** > We apologize for the troubles you’ve experienced. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you. ### 13. Spot on **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja F. | Electrician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about SpotOn?** Self explanatory and obvious where things are. Once everything is in the system it’s pretty easy to understand. **What do you dislike about SpotOn?** When something isn’t in the system, it makes it difficult to find it and sell it **What problems is SpotOn solving and how is that benefiting you?** It’s cheaper to use than clover **Official Response from Lauren Morgan:** > Thanks so much for your kind feedback, Sonja! We are happy to hear you are loving our POS. We're excited to partner with you and your business! ### 14. Overall positive experince but with opportunities **Rating:** 3.5/5.0 stars **Reviewed by:** Kurt M. | Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about SpotOn?** The most important thing for me was to have the ability to integrate 3rd party. We have accomplished that via Spot On **What do you dislike about SpotOn?** It did feel like our company was much more in the beta phase or growth with the Spot On. It felt as if the transistion was going to be easy and we dealt with challenge. **What problems is SpotOn solving and how is that benefiting you?** We have had some opportunities, when the system goes down it goes down hard. We have overtime become better trouble shooters. Regarding Spot On Support it has improved. The Enterprise support is an upgrade. **Official Response from Lauren Morgan:** > Thank you for both your kind words and feedback, Kurt! We’re proud to help support you and your business. ### 15. POS works great. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about SpotOn?** Easy to use. Customer service is always quick to help or do any updates. Online ordering and customer database is a big reason I made the switch. **What do you dislike about SpotOn?** Setup with initial rep was painful. Rep was not helpful **What problems is SpotOn solving and how is that benefiting you?** Online ordering - I didn’t have this option before with my last POS. Growing the online sales was a main focus of mine. Also getting customer info to send specials and keep in contact. **Official Response from Lauren Morgan:** > Thank you for your kind words! We’re proud to help support you and your business. ### 16. Easy to use, Best support **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua V. | Food and Beverage Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about SpotOn?** We were able to get up and running really quickly, and my team was trained within a day. Abigal our implementation rep was amazing and always available for updates and questions. **What do you dislike about SpotOn?** Like all POS systems there are minor issue when setting up. Nothing out of the ordinary. **What problems is SpotOn solving and how is that benefiting you?** Easy interface for wait staff. 24/7 support if we need them. ## SpotOn Discussions - [N/A](https://www.g2.com/discussions/appetize-faq) - 1 comment, 1 upvote - [View SpotOn pricing details and edition comparison](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1364895&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A48%3A19+-0500&secure%5Bsession_id%5D=38e5e7fb-239b-44f0-b164-f597240d5326&secure%5Btoken%5D=c77f17e1e92466263ea11fd07ce2139fcb087bb562a0235273ad942f32f0b594&format=llm_user) ## SpotOn Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Back Office](https://www.g2.com/products/buyers-edge-platform-back-office/reviews) - [BeerSAVER](https://www.g2.com/products/beersaver/reviews) - [Chowly](https://www.g2.com/products/chowly/reviews) - [Deliverect](https://www.g2.com/products/deliverect/reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [Fresh KDS](https://www.g2.com/products/fresh-kds/reviews) - [Loman](https://www.g2.com/products/loman/reviews) - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Popmenu](https://www.g2.com/products/popmenu/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Shogo (formerly Odin AI)](https://www.g2.com/products/shogo-formerly-odin-ai/reviews) - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) ## SpotOn Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Administration** - Menu Building - Inventory Management - Employee Scheduling - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Multidevice Payment Acceptance - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Reporting** - Revenue Reporting - Dashboard **Media Monitoring** - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Customer Profiles **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **In-House Management** - Team Workflow **Inventory Management** - Track Inventory - Product Organization - Multilocation Inventory Tracking **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top SpotOn Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 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