--- title: SpotOn Reviews meta_title: 'SpotOn Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 241 reviews by the users' company size, role or industry to find out how SpotOn works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 241 scale: '5' date_modified: '2026-08-14' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # SpotOn Reviews **Vendor:** SpotOn **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.4/5.0 **Total Reviews:** 241 ## About SpotOn SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated management solutions built for the fast-growing enterprise, SpotOn builds technology that "works the way you work," and backs it up with a 24/7 team of experts who make sure it always does—with fairness, flexibility, and a personal touch. SpotOn has 2,000 employees, including one of the strongest product and technology teams in the combined software & payments industry ## SpotOn Pros & Cons **What users like:** - Users value the **exceptional customer support** from SpotOn, highlighting prompt assistance and hands-on onboarding experiences. (84 reviews) - Users value the **ease of use** in SpotOn, finding it user-friendly and great for quick learning. (66 reviews) - Users appreciate the **exceptional service** from SpotOn, feeling supported and part of a family from day one. (49 reviews) - Users value the **helpful support team** at SpotOn, noting their quick and effective responses to any issues. (43 reviews) - Users love SpotOn for its **simple and efficient user interface** , which streamlines scheduling and enhances customer engagement. (28 reviews) - Users value the **streamlined platform** of SpotOn, integrating payment processing, marketing, and management tools effectively. (27 reviews) - POS Integration (22 reviews) - Efficiency (20 reviews) - Reporting (19 reviews) - Reliability (17 reviews) **What users dislike:** - Users experience **poor customer support** with long wait times and inadequate assistance during critical moments. (26 reviews) - Users report a **difficult setup** process for SpotOn, making initial experiences less user-friendly and seamless. (16 reviews) - Users report encountering **technical issues** with SpotOn, including glitches and transaction discrepancies that complicate usage. (15 reviews) - Users experience **connectivity issues** with SpotOn, leading to transaction discrepancies and delays in support responses. (14 reviews) - Users experience **slow performance** with SpotOn, including lag times and crashes that disrupt productivity and workflows. (13 reviews) - Payment Issues (12 reviews) - System Instability (12 reviews) - Update Issues (12 reviews) - Inadequate Reporting (11 reviews) - Users note the **integration issues** with essential platforms, impacting overall functionality and ease of use. (11 reviews) ## SpotOn Reviews ### 1. A Reliable POS with Great Tools for Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Cory B. | Restaurant Systems IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about SpotOn?** SpotOn provides me with a comprehensive platform that combines POS, reporting, and customer engagement tools all in one place. I find the system easy to use, and it offers customization options that fit my business needs. The reporting features are especially useful, allowing me to monitor sales and inventory in real time. I’ve also found their customer support team to be responsive and helpful, both during the initial setup and whenever I’ve needed troubleshooting assistance. The installation process is straightforward, and their support team, along with on-site technicians, have been incredibly helpful throughout. **What do you dislike about SpotOn?** The pricing structure becomes confusing when you start adding extra features, and the overall cost can increase rapidly. The system sometimes experiences glitches and relies significantly on a stable internet connection, which can be problematic during periods of downtime. Additionally, it takes some time to become familiar with certain advanced features. **What problems is SpotOn solving and how is that benefiting you?** SpotOn solves the hassle of juggling multiple systems by combining sales, payments, inventory, and customer tools in one platform. It saves me time, reduces errors, and gives real-time insights, making running my business much smoother. **Official Response from Lauren Morgan:** > Thank you for the thoughtful review, Cory! We’re so glad to hear you’re enjoying the all-in-one functionality of SpotOn and finding value in our reporting and support. It’s great to know the setup process was smooth and that our team has been there to help along the way! ### 2. SpotOn its Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela R. | Advertising Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about SpotOn?** Spoton is a top-tier payment processing and digital marketing company that truly understands the needs of modern businesses. Their platform handles complex menu modifiers seamlessly, making it perfect for restaurants with intricate setups. The customizable reports provide deep insights to drive smarter decisions. Their email marketing and loyalty programs are easy to use and highly effective. Online ordering with built-in discounts adds tremendous value. What really sets Spoton apart is their outstanding customer service—especially from Ivan Monroy, whose expertise and support are second to none. Highly recommended for businesses seeking a powerful, all-in-one solution. **What do you dislike about SpotOn?** One area where Spoton could improve is communication with their development team—feature requests or technical issues sometimes take longer than expected to be addressed. Additionally, the offline mode for taking transactions isn't as seamless as it could be, which can be a challenge during internet outages. These issues don’t outweigh the platform’s strengths, but they’re worth noting for businesses with high-volume, always-on operations. **What problems is SpotOn solving and how is that benefiting you?** Spoton is solving several key problems for businesses like mine: managing complex menus, streamlining digital marketing, and simplifying customer engagement. Their tools for email marketing, loyalty programs, and online ordering with discounts help drive repeat business and increase revenue. The ability to generate customized, detailed reports allows me to make smarter, data-driven decisions **Official Response from Lauren Morgan:** > Thank you for such a thoughtful review, Gabriela! We’re thrilled to hear our platform and tools are making an impact for your business. We're proud to partner with you and your team! ### 3. Streamlined Setup with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Masahiro S. **Reviewed Date:** November 17, 2025 **What do you like best about SpotOn?** I appreciate the great support team provided by SpotOn, especially the efforts of the regional manager, Michael, who ensured solutions to our issues by replacing broken handhelds. The support team’s responsiveness is commendable, as they handle concerns promptly and efficiently. Additionally, the initial setup of SpotOn was impressive due to the knowledgeable technician who made the process easy and quick, ensuring a seamless transition to using the system. These aspects contribute significantly to the overall positive experience with SpotOn. **What do you dislike about SpotOn?** I am frustrated by SpotOn's inability to process credit card transactions effectively using their handheld devices, which is a significant drawback for my restaurant's operations. Although the regional manager resolved the issue by replacing broken handhelds, the initial problem of not being able to take credit card payments caused disruptions. **What problems is SpotOn solving and how is that benefiting you?** SpotOn helps manage credit card transactions efficiently with great support from their team, especially regional manager Michael, who replaced broken handhelds quickly. **Official Response from Lauren Morgan:** > Thank you so much for sharing your experience, Masahiro! We’re glad to hear Michael was able to support you and make your setup smooth. We understand how frustrating the credit card issues were and appreciate your patience while we worked to get your handhelds replaced. We’re committed to keeping things running smoothly for you moving forward. ### 4. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica V. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about SpotOn?** I like that it’s pretty user friendly. The way it’s set up was done well by the spot on team, and menu items and functions are fairly easy to find. I also think it crashes less than others as I haven’t experienced it go down and even though I also like toast, I think toast loses its connection a lot which is not convenient during service. That hasn’t happened with spot on and I like that it seems more reliable. **What do you dislike about SpotOn?** My only real complaint about the system is the payment, I dislike that it’s 2 steps but otherwise it’s quick and simple to learn. Sometimes the cash drawer won’t open even if I hit no sale. I’m not sure if this is on purpose but it’s also inconvenient as we don’t keep a key in the drawer at my bar. **What problems is SpotOn solving and how is that benefiting you?** It’s another reliable and simple user friendly system. I like it. **Official Response from Lauren Morgan:** > Thank you for your thoughtful feedback, Jessica! We’re so glad to hear that you find the system user-friendly and reliable—it means a lot to know the setup and menu functions are working smoothly for you. Reliability during service is something we take very seriously, so we’re happy SpotOn has been a dependable partner for your team. We truly appreciate your support! ### 5. Great for Streamlining Orders, But Occasional Bugs Can Be Frustrating **Rating:** 5.0/5.0 stars **Reviewed by:** Jorgelina V. | Profesional de inversiones, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about SpotOn?** I think it’s a good software for restaurants to simplify orders and payments **What do you dislike about SpotOn?** Sometimes it gets bugged and delete everything **What problems is SpotOn solving and how is that benefiting you?** Simplify orders and payments **Official Response from Lauren Morgan:** > Thank you for your kind words, Jorgelina! We’re happy to hear that SpotOn is helping make ordering and payments simpler for your restaurant. We appreciate you taking the time to share your experience! ### 6. Natala knows her s*%# and gives a s*%#! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about SpotOn?** The support from rep Natala has been incredible - attentive and helpful. As a system there is a lot of flexibility for the business and most changes are quick and easy. Natala is super knowledgeable as a rep, an admin and a user! She has made herself readily available to me and to the business whenever we have questions. She has taken inquires day and night. She has always responded with energy, patience and understanding. She often brings suggestions for how we can improve efficiency. She offers suggestions for how we might improve accuracy of output (analytics) so that we have a clearer picture of the business. She is proactive in teaching tips and tricks vs waiting for us to ask about the capabilities. She is fast, whip smart and high energy. It has been a pleasure working with her. **What do you dislike about SpotOn?** We have faced the occasional glitch where we cannot clear something. Natala has swiftly fixed these for us! There are a few things I wish SpotOn could do differently but the majority of issues I have encountered have a solution OR there is a solid reason for not having a specific capability (clocking out before server closes all checks as it has potential consequences) Complexity in a POS system is par for the course. I continue to learn and discover improvements for the business. My suggestion is to put in the time learning and asking questions as the system is capable of customization! **What problems is SpotOn solving and how is that benefiting you?** Time keeping. Communication to kitchen (ordering food) Checks for guests. Reporting on the businesss performance. All critical to restaurant operations so it's obvious how these functions are benefiting us. **Official Response from Lauren Morgan:** > We're ecstatic to hear Natala has been such a help! She's an excellent partner. We're glad to hear you're loving our POS system! We’re here to work with you, for you. Thank you for your review! ### 7. Completely disappointed in this system **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about SpotOn?** The only redeeming quality for SpotOn is that all the POS items can be found on one menu screen instead of clicking the menu category buttons to view items. **What do you dislike about SpotOn?** Inaccurate reporting & reconciliation. POS constantly froze. 3 different platforms for reporting, programing & takeout and none were user friendly. Customer service gave inaccurate answers and took 30+ minutes to get back to you with a wrong answer. The sales pitch for the whole system was wildy cherry picked and did not show the actual functions. Our implementation team was rude, lefts our emails unread and 99% of the preprogramming was done wrong. There is absolutely nothing user friendly about the interface. The backend is temperamental and not intuitive. We're switching back to Toast. **What problems is SpotOn solving and how is that benefiting you?** SpotOn was unable to solve most of our problems. They offered a good CC transaction fee and their inferior product to Toast ultimately lead us to go back to Toast. This was a complete waste of time and money for our company. **Official Response from Lauren Morgan:** > We apologize for the troubles you’ve experienced. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you. ### 8. Spot-On Truly Can Do It All!! **Rating:** 5.0/5.0 stars **Reviewed by:** Collin W. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about SpotOn?** I joined Spot-On a little over two years ago and switched over two of my restaurants. I wanted a POS system that could offer great flexiblity with menu creation, great access to reporting, and a seamless experience without any bottlenecks or tech issues. I got EXACTLY THAT! The reporting is so in-depth and helpful when making business decisions on what products are selling ad what ones aren't. The fact that you can see everything live too is amazing. You can see not only how many of an item is sold, but also who sold it, what time of day, what it was paired with, and any discounts/voids applied. It made running our restaurants much more efficient and was a huge time saver!! The implementation process when we initially joined was very solid and thorough. When I asked if we could have certain items set up certain ways, the answer was always yes! It was so satisfying to see Spot-On visulaize exactly what I wanted in my head. We use Spot-on now for three of our businesses and utilize their Restaurant POS as well as online credit card processing for ticket sales in our concert venue. Super easy to integrate all of our data into their system! 10/10 **What do you dislike about SpotOn?** I would say the only downside was some initial tech glitches and issues due to Spot-On being a newer company. Most of the issues have been worked out over time, but there are still a few that are frustrating at times. Lots of issues with the loyalty program, gift cards, and the cash-less discounting can cause reporting/payment issues at times. Customer service is usually pretty good at resolving these issues, but some issues don't have solutions yet it seems. **What problems is SpotOn solving and how is that benefiting you?** Spoton is solving my lackluster POS problems I had prior to switching. I was using an archaic POS system that offered very little in regard to reporting, customization, and future growth. Spot-on offers features that allow me to grow my business, make it more efficient, and also track prior data to see trends and adjust my business accordinly. It is also a big savings for me compared to what I previosuly paid for credit card processing. Naturally, saving money is important, so the fact that I saved money AND got a much more user-friendly and effective POS system is a win-win. ### 9. My experience with this product/service has been quite alright and satisfactory. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeimmy J. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about SpotOn?** Some features I like about SpotOn include the search the menu option, the easy clock-in and clock-out feature, how easy it is to edit items. **What do you dislike about SpotOn?** For a period of time we had occasional issues with the SpotOn POS. It wasn't a HUGE prblem but a problem is a problem. And that problem was that some transactions would sort of just stay in between the custumer and the POS system, to where from a costumer's side it showed as if he did indeed spend x amount of money, but it did not show on the POS. Long story short, after making a number of calls to the SpotOn team we were given a solution and were abe to deal with the issue. **What problems is SpotOn solving and how is that benefiting you?** SpotOn makes it easy and quick to get transactions done and over with in the least amount of time possible by making the POS's infastructure easy to navigate, straight-forward and effecient. **Official Response from Allison Bailey:** > We appreciate your feedback and are pleased to hear that you find SpotOn's features beneficial. We apologize for the occasional transaction issues you experienced, but we're glad our team was able to provide a solution. Thank you for sharing your experience with us! ### 10. extremely complicated to do the most mundane of tasks **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about SpotOn?** I like literally nothing about SpotOn. Extremely glitchy and not user friendly. Terrible, condescending customer service. **What do you dislike about SpotOn?** You need to use a third party app to talk to your other third party apps such as DoorDash. The system crashes often and the instructions are out of date. Verbiage is often incorrect on their tutorials, which leads to them being obsolete when troubleshooting. Not to mention how much extra bandwidth the system uses versus a more established POS system. Completely slowed down our internet for the entire building. POS terminals are very slow and often glitchy. Simple tasks such as ringing in tickets become extremely tedious and time consuming. **What problems is SpotOn solving and how is that benefiting you?** SpotOn has solved none of our problems. It has however, created quite a few of its own. **Official Response from Lauren Morgan:** > We apologize for the troubles you’ve experienced. Know that we hear you, we understand your frustration and will work to resolve your issues. Will you please reach out to me directly at laurenr@spoton.com so I can help get you in contact with the appropriate teams? Thank you. ### 11. Not bad and 24/7 Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jesus M. | Application Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about SpotOn?** Its 24/7 Support from customer service and also other departments. **What do you dislike about SpotOn?** There are times where the payment terminals have outages and are not able to use them to charge or they need to be restarted because they are not receiving signal from the POS **What problems is SpotOn solving and how is that benefiting you?** Any support or menu structure problem that we have. It allows for us to operate our business better and easier for the customer as well. **Official Response from Lauren Morgan:** > Thank you for your kind words, Jesus! We’re proud to help support you and your business. ### 12. Clumsy system that adds work to your plate **Rating:** 0.0/5.0 stars **Reviewed by:** Jason P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about SpotOn?** There is no feature that stands out as a "win" with this system. **What do you dislike about SpotOn?** Spoton is a poorly architected and designed system with faulty hardware. It's really multiple individual applicaitions stitched together with an attempted single sign on that causes the user to have to bounce from one application to another in order to accomplish everyday actions. As well, functions are split across these applications and the physical in-store terminals meaning you can't do everything you need from one, the other, or both. The effect is a maddening inefficiency that adds to your daily work and frustration. As well, the hardware is buggy and freezes mid-shift although it's new, right out of the box. Spoton support isn't really support. It's set up as an answering service of sorts that, when you call, takes messages and creates tickets for follow up later. No immediate action. These support tickets somehow then get routed to multiple teams so you end up following up several times with different POCs. All in all, it's as if they've built a system to inject inefficiency into your operations. Just say no to this system unless you want out of date designs, runaway feature dev on top of multiple software systems, and hardware that freezed on you in the middle of service. All backed by disengaged, poorly organized customer support. **What problems is SpotOn solving and how is that benefiting you?** They actually create new problems, so not a benefit. More of a curse. **Official Response from Allison Bailey:** > We apologize for the inconvenience you have experienced with our system. We take your feedback seriously and will work to improve the architecture, design, and hardware functionality to provide a better user experience. ### 13. Bacchus vs SpotOn **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph E. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about SpotOn?** I love the local support that we have. His name is Brandon. We utilize him often as my team is always wondering if and how we are able to modify items. I like that spoton is very versatile in ways to ring things in. I also like that it integrates with teamworks. Very helpful for payroll. Brandon, our support point person is phenomenal. Very efficient, friendly and a pleasure to have around **What do you dislike about SpotOn?** Can't view sales reports from pos Credit cards have to be inserted multiple times to complete transactions and don't retain customer info to close out Crash when it's busy **What problems is SpotOn solving and how is that benefiting you?** Inventory issues ### 14. IT super fast and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Chadley J. | Co-owner of Castro's Cuban Food , Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2024 **What do you like best about SpotOn?** Being able to speak to an actual human when calling customer support. That spoton sent someone to prgram and spend the day with us when onboarding. That was must better then previous POS. Now having IT on island is a huge plus. **What do you dislike about SpotOn?** When there is software glitches and pos downtime, which can happen quite frequently. Some more reporting options would be helpful specifically for tip pulling. **What problems is SpotOn solving and how is that benefiting you?** I'm doing less paperwork witht the customer signing the pos themselves. Its easy enough for me to update and add menu items myself. ### 15. SpotOn has been great, and easy to connect with support. **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about SpotOn?** I like how easy it is to get help from SpotOn Support. The few times I've needed things added to the menu or any changes to improve our POS we've quickly gotten the help we have needed. Our health check in guy, Phil, has continously responded to emails and been in the store to see how things are going and does a great job doing so. **What do you dislike about SpotOn?** I'd say the one issue I have really had with SpotOn was when there was an outage on getting our online orders from Doordash, Ubereats, and Grubhub through our integratuon **What problems is SpotOn solving and how is that benefiting you?** SpotOn has continuosly helped me change and add products to our POS. ## SpotOn Discussions - [N/A](https://www.g2.com/discussions/appetize-faq) - 1 comment, 1 upvote - [View SpotOn pricing details and edition comparison](https://www.g2.com/products/spoton/reviews?filters%5Bsentiment_snippet%5D=1363966&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A03%3A31+-0500&secure%5Bsession_id%5D=adc2ea19-cecf-4d06-96aa-326ce67e6be3&secure%5Btoken%5D=84d845a2139a4a5188332e2391d6d96f2b175a3c8036f5aa492373fbd6ac9b25&format=llm_user) ## SpotOn Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Back Office](https://www.g2.com/products/buyers-edge-platform-back-office/reviews) - [BeerSAVER](https://www.g2.com/products/beersaver/reviews) - [Chowly](https://www.g2.com/products/chowly/reviews) - [Deliverect](https://www.g2.com/products/deliverect/reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [Fresh KDS](https://www.g2.com/products/fresh-kds/reviews) - [Loman](https://www.g2.com/products/loman/reviews) - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Popmenu](https://www.g2.com/products/popmenu/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Shogo (formerly Odin AI)](https://www.g2.com/products/shogo-formerly-odin-ai/reviews) - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) ## SpotOn Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Administration** - Menu Building - Inventory Management - Employee Scheduling - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Multidevice Payment Acceptance - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Reporting** - Revenue Reporting - Dashboard **Media Monitoring** - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Customer Profiles **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **In-House Management** - Team Workflow **Inventory Management** - Track Inventory - Product Organization - Multilocation Inventory Tracking **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top SpotOn Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)