best option for compare and travel to choose from Review collected by and hosted on G2.com.

Website ux/ui can be better and be easy with access on website as well not just on the app Review collected by and hosted on G2.com.

I really like the Seat1A service. It has been very much white glove service and has helped to much in taking over stressful travel situations. I also love how easy it is to communicate with the team at the push of a button! Review collected by and hosted on G2.com.

One thing I do dislike is there has been a one off where I did catch a mistake made with one of my bookings that had I not looked over would have been really difficult to deal with. Review collected by and hosted on G2.com.

Spotnana has a very easy-to-use interface for booking travel including flights and hotels. It was also very easy and intuitive to make changes. For time sensitive changes, I found the customer service representative to be especially very friendly and helpful. Review collected by and hosted on G2.com.

When it comes to making changes at the last minute, for example due to flights getting delayed, it wasn't clear whether I should be contacting the airline directly, or contact Spotnana. Review collected by and hosted on G2.com.

Booking flights and hotels with Spotana is quick and straightforward. I've never had to look up a guide because the UI and navigation is very intuitive. The UI is better than other travel management software I have used. The one time I contacted customer support the agent was helpful and accomplished what I needed help with. Review collected by and hosted on G2.com.

Sometimes it takes a second for the flights and hotel options to load when searching. The lag isn't bad and the same thing happens for other travel management software so it might just be inherent latency in fetching/aggregating the results across sites. My customer support interaction was very pleasant but it did take a fair amount of time for a request (rescheduling flight) that I thought would be very straightforward. Review collected by and hosted on G2.com.

Ease of Use / Customer Support Always easy to book / do exepnses. Review collected by and hosted on G2.com.

I wish the monthly reports were automated and sent to my email. Also when I enter a guest in the platform it should be as easy to drop down and change status from Guest to Emplyee so I don't have to rebuild the person profile. Review collected by and hosted on G2.com.

Spotnana is a wonderful and intuitvie platform. It is easy to use, it has a clean interface, and it makes booking travel simple. One of the best parts about Spotnana is the support experience. One time when I had a question about a booking, I used the chat support function, and I had immediate help from someone who really knew the product. I love Spotnana and would recommend it to anyone. Review collected by and hosted on G2.com.

I did have a little confusion on how to add my known-traveler number to my profile, so they could make that a little more intutive. But their support was so great, that they helped me figure it out super quickly. Review collected by and hosted on G2.com.

Customer Service is always great. They answer every question and go out of their way to assist. Review collected by and hosted on G2.com.

Compared to other platforms, it is a bit slower. The loading time as much to be desired and wish they would make it easier to filter and keep those options while looking at flights (i.e. If I'm looking at nonstop flight outbound, I'd like for the filter to keep the "nonstop" option automatically while looking for inbound rather than selecting the filter again). Review collected by and hosted on G2.com.

I continuously compare Spotnana's rates for both flights & hotels with our company's current vendor. Spotnana always saves me money. International flights tend to be a much bigger savings by simply using Spotnana. Spotnana is very easy to navigate. I especially appreciate being able to filter not only hotel brands, but the superbrands making hotel selection easy. The customer service line when you need quick assistant is FAST. I used to spend 15-30 minutes on hold just waiting for an agent. Spotnana's cs team answers phones expedetially quicker. They even have a chat feature for those times when you can't jump on a call. Review collected by and hosted on G2.com.

There have been a few issues that IT has had to work through. I have had difficulty pulling up specific flights for a trip that were requested, so I was told to book individual segments. That lead to seperate approvals, which are easily overlooked in a sea of emails. There is currently no way to forward approvals while a manager is out of the office to a delegate, so they can be reviewed/approved, leaving flights to expire and needing to rebook trips. Review collected by and hosted on G2.com.

Easy of use

Frequent Updates

Guidelines to use software Review collected by and hosted on G2.com.

There is not much to dislike about the software. Review collected by and hosted on G2.com.

The layout and interface is simple to use and staightforward. The customer support was also very helpful and quick to respond and solve my issues. I use Spotnana at least once a week, and it has everything I need to book travel for multiple executives at my company. Review collected by and hosted on G2.com.

I truly haven't run into any issues yet and have been using it for months. Review collected by and hosted on G2.com.