Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy to use, great support - clear choices!"
5/5
What do you like best about Spotnana?

It is very clean and simple to understand. The support is the best part the agents are very quick to respond and it is very easy to get support via chat, Call or email. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Honestly, nothing much I have found it very easy to use! Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback! We’re glad to hear that you’re finding it easy to compare options and contact our support team when needed. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Super easy and intuitive to use"
5/5
What do you like best about Spotnana?

Easy to book travel, stay, and car in one session. It's easy to filter and sort based on many categories. Support team has been great to work with. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I haven't experienced anything negative with Spotnana. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback! We’re glad to hear that you’re liking our booking experience and getting the support you need. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Juan J.
JJ
Juan J.
Head of SAles
Small-Business (50 or fewer emp.)
"My life is easier now for business travels"
5/5
What do you like best about Spotnana?

It is easy, support works great, chat and email. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Clarity on the seats selections for some airlines. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback, Juan! We’re glad to hear that you’re getting the support you need and enjoying our chat and email experiences. We’ve passed your feedback along to our Product team.

GILBERT A.
GA
GILBERT A.
SR ENGINEERING TECH
Enterprise (> 1000 emp.)
"Easy"
5/5
What do you like best about Spotnana?

Spotnana makes it super easy to book flights and hotels. They find the best deals. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Nothing much to dislike. Everyhting is super easy. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Gilbert! We’re glad to hear that you’re satisfied with our booking experience. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Always high price hotels and limited options for flights"
2.5/5
What do you like best about Spotnana?

Customer Support is good, I have connected with some agents in past and they were really good. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Prices are too high for hotels every time, I don't see all flights or alternate routes for my destinations. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback. We’re glad to hear that you’re getting the help you need from our support team. We aim to provide unbiased content at the most competitive prices. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"A very easy app to use for booking travel and hotels!"
5/5
What do you like best about Spotnana?

Can book flights directly through the website and use company payment, also makes it easy to book hotels and see what is approved and what would not be. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

The only downside I've encountered is not being able to pay for a hotel directly through the site Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience. Our platform supports the ability to pay for hotels. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Amazing Experience"
4.5/5
What do you like best about Spotnana?

It's very easy to navigate and the compilation of all availability and prices is pretty accurate. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Sometimes the prices are slightly higher, but not always. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback! We’re happy to hear that you’re enjoying our user experience. We aim to provide unbiased content at the most competitive prices. If you haven’t already done so, please reach out to our service team so that they can address what you are seeing. Thank you!

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"It's quick and easy."
5/5
What do you like best about Spotnana?

Easy to have travel plans moved around during trips. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I would like the option to move my own flights. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback! Our platform supports self-service changes and cancellations. If you haven’t already done so, please reach out to our team so that they can address what you’re seeing.

Raul R.
RR
Raul R.
Leader for Customer Success Portfolio US Central
Enterprise (> 1000 emp.)
"Great UX, great customer service, easy and efficient"
5/5
What do you like best about Spotnana?

I love that Spotana is just like any other of your favorite day to day apps. Is super easy to use and navigate. for someone who travels a lot like me, it is greatly appreciated that everything can be done within the app. I also really like that evey change to your itinerary, you get timely updates and they also add your loyalty programs making it easier to get your perks at you fav airline/hotel. Just awesome! Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Not much really, the app has crashed a few times but may be because I was pushing too hard on wanting to update some account information. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Raul! We’re happy to hear that you’re enjoying our mobile app and getting the help you need from our support team. We’ve passed your experience along to our Product team.

Shaina K.
SK
Shaina K.
Client Success Manager, Enterprise
Mid-Market (51-1000 emp.)
"Using Spotnana for business trips"
4.5/5
What do you like best about Spotnana?

I like the user interface of Spotnana via desktop. It's easy to manuever to certain pages, as needed, and it has a clean feel with colors and graphics. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I've yet to encounter anything that has caused me to dislike Spotnana. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback, Shaina! We’re happy to hear that you like our desktop interface and booking experience. We hope that you continue to enjoy using our Travel-as-a-Service platform!