Jeremy J.
JJ
Jeremy J.
Business Travel Consultant
Mid-Market (51-1000 emp.)
"A Game Changer for Corporate Travel Management"
4.5/5
What do you like best about Spotnana?

The interface is very clean, modern, and easy to navigate. Highly recommended for first-time users. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Occasional delays in flight status updates during irregular operations. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Jeremy! We’re happy to hear that you’re enjoying our user experience. We’ve passed your feedback along to our Product team.

Molly B.
MB
Molly B.
Account Executive
Mid-Market (51-1000 emp.)
"Spotnana made everything SO easy!"
5/5
What do you like best about Spotnana?

The platform is SO easy to use - it made booking my work travel extremely simple, easy, and pleasant. I even had to change a flight after the fact and the process was extremely smooth. 10/10 would recommend Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

There is nothing I disliked, I had no issues booking my travel and everything was easy. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Molly! We’re glad to hear that you’re enjoying our user experience and making changes with ease. We hope that you continue to enjoy using our Travel-as-a-Service platform!

MS
Marybeth S.
Executive Assistant
Mid-Market (51-1000 emp.)
"Great Travel reservation system"
5/5
What do you like best about Spotnana?

I can create a trip and make reservations for airlines, hotel and rental car all in one spot. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Sometimes takes a long time to chat with customer service when I have an issue. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Marybeth! We’re glad to hear that you’re finding it easy to make reservations in one place. We’ve passed your chat feedback along to our support team.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It is very user friendly and easy to navigate."
4.5/5
What do you like best about Spotnana?

Spotnana was very helpful setting up travel accommodations for our annual work conference and it was very easy to switch flights if something came up. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I don't have any dislikes about using Spotnana at this time as we are still relatively new to the platform. Customer support has always been super responsive when our team had to switch flights and it's been so user friendly. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback! We’re glad to hear that Spotnana is streamlining your event travel and that you’re getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform!

SS
Susan S.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Easy process"
4/5
What do you like best about Spotnana?

I like the fact that its easy to use and if you need help someone is able to help you. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I have to say that I wish all the hotels allowed you to pay at the hotels in advance. I know that's not Spotnana's fault but it would be much easier for people. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Susan! We’re happy to hear that you’re liking our booking experience and getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Revolutionising Travel Management"
5/5
What do you like best about Spotnana?

User-friendly interface that simplifies the travel booking process. The platform's powerful real-time analytics and customisable features provide valuable insights, enabling businesses to optimise their travel budgets effectively. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

Nothing major. But as s a relatively new player in the market, it may still be expanding its integration options with various travel suppliers compared to more established competitors. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback! We’re glad to hear that you’re satisfied with our user experience, booking experience, and real-time analytics. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Piyush Pratap S.
PS
Piyush Pratap S.
Sr. Global Product Marketing Manager
Enterprise (> 1000 emp.)
"Best so far"
5/5
What do you like best about Spotnana?

It’s highly intuitive and amazingly easy to use Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

There is nothing so far that I like about it. It’s been one of the best platforms that I used over the last decade or more Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Piyush! We’re happy to hear that you’re enjoying our user experience. We hope that you continue to enjoy using our Travel-as-a-Service platform!

DC
Debra C.
Facility Manager
Mid-Market (51-1000 emp.)
"Chicago trip"
5/5
What do you like best about Spotnana?

I used the booking tool online and kept getting pulled so just chatted on the support email and everything was taken care of for me. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I don't have any dislikes about Spotnana. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for your feedback, Debra! We’re glad to hear that you’re getting the help you need from our support team. We hope that you continue to enjoy using our Travel-as-a-Service platform!

Deborah S.
DS
Deborah S.
Sales Operation Associate
Mid-Market (51-1000 emp.)
"Good, easy and simple."
3.5/5
What do you like best about Spotnana?

The similar features of most of the airlines to pick a flight.

Quick turn around from the support team. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

The trip landscape is not the most easy to view. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback, Deborah! We’re glad to hear that you’re enjoying our booking experience. Happy to share that several UI enhancements are in our near term roadmap.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Use, Great Customer Service!"
5/5
What do you like best about Spotnana?

Very proactive Customer Service, all the agents I encountered were there to help very kindly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Spotnana?

I wish the search was a bit more intuitive, for some reason I ended up finding it easier to look for the hotel on Booking and then seeing if I liked it. Just the navigation could be a bit better. Review collected by and hosted on G2.com.

Response from Gus Torrey of Spotnana
Edit edit

Thank you for the feedback! We’re glad to hear that you’re enjoying our booking experience and getting the help you need from our support team. We’ve passed your search feedback along to our Product team.