Nicola C.
NC
Nicola C.
Small-Business (50 or fewer emp.)
"Great system, great value and great service!! Highly Recommend"
5/5
What do you like best about Spotler CRM?

The system is really easy to navigate and tailor to our specific requirements. The support is always excellent and staff are always ready to help out and advise where they can. The customisable options have enabled us to tailor the system completely to our needs and the reporting function is great too. We researched a number of CRM's for small business and this was by far the best and great value too. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I honestly can't think of anything. It does everything we need and more. So glad we found it as much nicer to use and deal with compared to other systems out there. Review collected by and hosted on G2.com.

BN
Bob N.
Tech lead
Small-Business (50 or fewer emp.)
"Budget friendly CRM"
4/5
What do you like best about Spotler CRM?

Really Simple Solutions is a adequately functional CRM at a budget price. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

As with any CRM, there is a learning curve and I'm not exactly sure how to overcome that. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for your feedback. If you've not attended one already, you'll find our regular live webinars the best solution to understanding the CRM functionality and discover best practice.

See how Spotler CRM improved
Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"User friendly, fast, all choices are logical and simple"
5/5
What do you like best about Spotler CRM?

Activities, ease of use, Easy lookup of accounts Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I would like an app, Would like to go back to the exact space I am in after reviewing an account rather than it goes back to the beginning Review collected by and hosted on G2.com.

VS
Vonchella S.
Enrollment customer Service Supervisor
Enterprise (> 1000 emp.)
"I have used RRS one a daily basis and it has helped me connect with a lot of students and colleagues"
5/5
What do you like best about Spotler CRM?

I love the way you can see what others have said to the students Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

I dislike that you can't call from the system. Review collected by and hosted on G2.com.

MG
Michelle G.
Small-Business (50 or fewer emp.)
"Fantastic system for Not-for-Profit sector"
5/5
What do you like best about Spotler CRM?

It truly is its name - really simply and easy to use!

It is very easy to design the system to fit your company's needs. Great to be able to adapt it to suit our charity and its reporting requirements. Much cheaper and easier to use than other not-for-profit CRMS and that is exactly what our industry needs - to save costs and helps us run as effectively as possible!

It is very user friendly and easy to build the reports you need.

Customer support is also fantastic.

Show Less Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

It's ability to connect to other software e.g Campaign Monitor etc can be a little clunky . With more time and effort, am sure it could be sorted with Customer Support. Review collected by and hosted on G2.com.

Simon B.
SB
Simon B.
Director - Lead Consultant
Small-Business (50 or fewer emp.)
"The highly customisable CRM System"
4.5/5
What do you like best about Spotler CRM?

I've been with RSS for about 5 years now! Initially when I started I was looking for something that would help me with my workflow management, and act as a collation point for my customer data. I had been growing and I couldn't keep on top of everything with my spreadsheets. The one thing I liked best was that to a certain extent I could set up the tasks to be whatever I wanted. I was able to initially set it up to track my clients from simple leads all the way through to completion of a project and paying a fee to a referral source, before starting again on a new project. We don't use all of the functionality and it is only now that I am beginning to use the marketing piece of the RSS System. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

There's not a huge amount to really dislike! If I had to say anything it might well be that I spend most of my time in my e-mails, it would be really useful of the tasks that were showing in RSS could be showing in my Tasks in Outlook! Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Simon, thanks for the review. Glad to hear to CRM is working well for you. FYI you can sync your tasks to your Outlook Calendar and we will shortly be releasing new functionality to update this.

See how Spotler CRM improved
Paul R.
PR
Paul R.
Territory Manager
Small-Business (50 or fewer emp.)
"Simple, effective and easy to use!"
5/5
What do you like best about Spotler CRM?

The ease of navigation and usable tools makes this suitable for small and larger users.

The ability to upload/drag and drop documents into the system is simple and swift.

Adding data is very simple with easy menus.

Customer accounts have selectable data fields so can be as little or as much as is needed.

Numerous tools available to help manage customer database.

Simple link to email navigation and document share a real plus. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Id be looking to find something to see any real down side so I feel I wont add anything significantly negative. One minor point may be to make the downloading and presentation of reports a little more user friendly and easier to navigate. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good entry level CRM system"
4/5
What do you like best about Spotler CRM?

The ability to customize to our unique situation is nice - and relatively easy. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Integration into Gsuite isn’t intuitive at all. Still can’t figure out how to get my calendar integrated. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for your feedback. Do get in touch with our support team for help in getting up your calendar support@reallysimplesystems.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Perfectly Simple!"
5/5
What do you like best about Spotler CRM?

RSS is intuitive and easy to use. Little training is required to get users using the system. Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

Sometimes I find the Settings sub-system to be a bit confusing, but not a major issue. Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Thanks for the feedback. Great to hear the system is working well for you and that your team are using it! We are looking at some tweaks to our Settings pages to help make these easier to use.

MB
Martin B.
Small-Business (50 or fewer emp.)
"Really Simple Systems CRM, Really easy to use and very affordable"
4/5
What do you like best about Spotler CRM?

Really Simple CRM does as it is described, it is a very easy to use CRM with a design and usability that would meet most Sales Teams Requirements Review collected by and hosted on G2.com.

What do you dislike about Spotler CRM?

It would be better if I could integrate the CRM into Outlook as it would add to it ease of use on a daily bases and would give another way of seeing upcoming tasks that are created in RSS Review collected by and hosted on G2.com.

Response from Helen Armour of Spotler CRM

Hi Martin, many thanks for your comments. You can currently sync your tasks to your Outlook Calendar but we will shortly be releasing a new integration feature with Microsoft 365. Watch out for the updates!

See how Spotler CRM improved