Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Easy to use, & very straight forward"
5/5
What do you like best about SPOTIO?

Its very simple to use, easy to pin residences so I dont forget where I last was at and the fact I can go on satelite mode to see which residences most need my services Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

At times theres some glitches such as some leads get cleared but thankfully they are on top of it and it gives piece of mind to know they immediately fix it Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

We're glad to hear that you find SPOTIO easy to use and straightforward. Our satellite mode and pinning feature are designed to make your job easier. We apologize for any glitches you've experienced, but we're committed to promptly resolving any issues that arise.

I'm sure you know this but if you have further questions or requests, please contact us at support@SPOTIO.com

Lauren S.
LS
Lauren S.
Mid-Market (51-1000 emp.)
"Spotio is a great sales CRM"
5/5
What do you like best about SPOTIO?

My favorite part of Spotio is that it is super easy to use and to teach. I've been using Spotio for over 3 years, and have taught and trained many reps on it as well. It's effective, efficient & applicable to small and larger sales teams. Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

The downsides to Spotio is that there are small things that could be touched up. 1- it would be nice to be able to pull an excel list from "overdue tasks" per rep. Also, it would be nice to be able to see all the reps calls and texts in fullness - not just part. Review collected by and hosted on G2.com.

Response from Adrianna Lacarra of SPOTIO
Edit edit

Lauren, we 💛 that you find SPOTIO easy to use and teach! We know how important it is to make a product that sales leaders can quickly implement for their new team members and get them up and running quickly so they can start closing deals. Our team would love to show you how to pull more detailed reporting to make SPOTIO work even better for your needs & they'll be reaching out soon to set up a quick touch base!

Matt Z.
MZ
Matt Z.
Small-Business (50 or fewer emp.)
"SPOTIO is a B2B Necessity"
4.5/5
What do you like best about SPOTIO?

Easy to use UI, and route optimization is a key feature Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

It sometimes goes offline and lags. I've had entries not save before Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

Hi Matt,

So sorry to hear you have had some issues with your experience with SPOTIO. We were wondering if you've heard about Download My Day? We just recently released this feature which helps reps when they are working in low/no signal areas. Check out this Knowledge Base article. https://support.spotio.com/hc/en-us/articles/18083974962839-Download-My-Day. I certainly hope that helps for future instances while you're in the field.

Meanwhile, thank you so much for the glowing review. Please contact us at support@spotio.com if you need any further assistance!

Lawlar C.
LC
Lawlar C.
Mid-Market (51-1000 emp.)
"Very useful and easy to use"
4.5/5
What do you like best about SPOTIO?

My favorite part of SPOTIO is the ease of use. Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

The one thing I don't like about SPOTIO is it doesn't always save changes Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

Thank you for your positive feedback! We're happy to hear that you find SPOTIO easy to use. We apologize for any inconvenience with saving changes. There have been recent updates to help when those issues arise. Let us know and we'd love to hop on a call with you! (support@spotio.com)

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Very useful!"
4.5/5
What do you like best about SPOTIO?

Easy to track leads and know where/when I need to follow up with clients. Also what houses to avoid if we've knocked there recently Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

Pins don't always load properly so that can be annoying Review collected by and hosted on G2.com.

Sam A.
SA
Sam A.
SMB Account Manager II
Mid-Market (51-1000 emp.)
"One stop shop tool for prospecting"
5/5
What do you like best about SPOTIO?

I like entering my leads in a smart way and be able to update their status and add activities with notes. So far it's been working great for me and allows me to move my leads to be followed up by BDR intervention to solidify and create f2f appointments. Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

The fact that the entire UI changed overnight where we we still learning the basics of using Spotio during the launch stage. I preferred to have the new UI delayed a bit until everyone gets comfortable using all features of the app. Review collected by and hosted on G2.com.

Response from Amanda Foster of SPOTIO
Edit edit

Hello Sam! We appreciate you taking the time to leave us a review and love that you're enjoying SPOTIO. If you have any specific questions or feedback, please don't hesitate to email us at support@spotio.com. We hope you have a great day. Thank you!

Christian M.
CM
Christian M.
Mid-Market (51-1000 emp.)
"Field marketing"
5/5
What do you like best about SPOTIO?

Marking locations easily and saving information. Operates smoothly compared to other apps like it and rarely crashes. I like the overdue and calendar feature to easily keep track of leads. Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

the team chat function is not the best but my job did not require to use it. I dont have many complaints about the app and i enjoyed using it. Review collected by and hosted on G2.com.

JM
Joseph M.
Mid-Market (51-1000 emp.)
"My experience with SPOTIO"
5/5
What do you like best about SPOTIO?

It is very user friendly! And easy to use! I like how acurate it is! Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

There are only a few times when I have bad cell service in areas can be frustrating but it is no fault of SPOTIO Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

Hi there! Thank you for the glowing review.

In reference to the bad cell service, we just recently released "Download My Day" as the ultimate backup plan to low/no cell coverage. Please check out the Knowledge Base article to learn more about this brand new feature where you can load up specific areas before you head out, and continue accessing, updating, and logging activities without interruption, regardless of signal strength. Here's the article: https://support.spotio.com/hc/en-us/articles/18083974962839-Download-My-Day

As always, if you have any questions, please contact us at support@spotio.com !

Alex G.
AG
Alex G.
Mid-Market (51-1000 emp.)
"Excellent sales tool"
5/5
What do you like best about SPOTIO?

I love the detailed reports to help you verify all data and knocking behaviors. Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

I would like the ability to shadow employees and update a lead without it counting as a second knock. Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

HI Alex,

Thank you so much for the great review. We really appreciate it.

On the subject of monitoring your teams, there are ways to do this depending on the permissions settings that your admin has turned on. In those instances, you can update leads without having to log a second visit. Please reach out to our support@spotio.com email or contact your SPOTIO Account Manager for more details.

Thanks again for your feedback. We're here to support you!

Kellen M.
KM
Kellen M.
Mid-Market (51-1000 emp.)
"Very easy to use"
5/5
What do you like best about SPOTIO?

Being able to leave notes on each pin and being able to see how many times you've edited it Review collected by and hosted on G2.com.

What do you dislike about SPOTIO?

Sometimes the pins don't update for a few minutes, also that you can't see your notes when you first click on it Review collected by and hosted on G2.com.

Response from Jenny Tsao of SPOTIO
Edit edit

Thanks Kellen for the great review. We're glad to hear that you find SPOTIO easy to use.

We apologize for the inconvenience caused by the delay in pin updates and the issue with notes visibility. Is it possible that you were in a low/no signal area? If so, that may be resolved with "Download My Day", a new feature that we just released to help with logging activities. You can learn more here: https://support.spotio.com/hc/en-us/articles/18083974962839-Download-My-Day

If that doesn't resolve things, please let us know any time at support@spotio.com. Our team is always looking to improve the app's performance and user experience.