BL
Brian L.
Owner-Operator
Small-Business (50 or fewer emp.)
"Outstanding ServicePaige is amazing and Integration for Customer Experience"
4/5
What do you like best about SpotHopper?

I appreciate the customer service, the integration features, and the way the platform compartmentalizes so many aspects of the customer experience. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

There are notable limitations when it comes to editing, particularly with adding effects and music to posts on social media platforms. These restrictions can make it challenging to fully customize or enhance your content the way you might want. Review collected by and hosted on G2.com.

Monthiya P.
MP
Monthiya P.
Manager
Small-Business (50 or fewer emp.)
"Attentive, friendly and helpful."
5/5
What do you like best about SpotHopper?

Helpful staffs guiding us through process for Google map, connecting business to social medias. Easy to use app to help manage business in one. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

Not that I can see think of this moment. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Seamless Multi-Platform Social Media Posting"
4.5/5
What do you like best about SpotHopper?

Seamless social media posting across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

Missing some key functions that we'd have thought to be included in our midlevel account. Review collected by and hosted on G2.com.

JB
Josh B.
Owner
Small-Business (50 or fewer emp.)
"Great experience!"
5/5
What do you like best about SpotHopper?

It’s user friendly, the done for you social media, is easy to manage even though I’m not social media savvy. The website looks great, intuitive and meets our companies needs exactly. The support staff are excellent when I need help! Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

I’ve liked everything so far. No complaints. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Super-Responsive Support team Sasha P. Makes Everything Easy"
5/5
What do you like best about SpotHopper?

The support we receive from our representative Sasha P. She’s super quick and makes everything easy. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

When creating an event you can’t date too far out in advance Review collected by and hosted on G2.com.

Olga E.
OE
Olga E.
Owner
Mid-Market (51-1000 emp.)
"Great Customer Service—Emily Always Delivers Solutions"
5/5
What do you like best about SpotHopper?

Great customer service! Emily is awesome. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

Everything is great if there is ever an issue we will bring it up to Emily and she always come through with a solution Review collected by and hosted on G2.com.

Nick K.
NK
Nick K.
Owner/operator
Small-Business (50 or fewer emp.)
"Took my website to the next level."
5/5
What do you like best about SpotHopper?

The job they did with my website is phenomenal. I couldn’t be happier with the way it turned out. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

There’s not much to dislike. Paying for the service is the worst part, but they’re not working for free. The value is definitely there for the services they provide though. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Centralized Management That Saves Time"
4/5
What do you like best about SpotHopper?

It saves me time having a lot of my web presence managed through one interface. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

It is designed primarily for restaurants, so having a specialized business, we don't fit in the confines, so having it more customizable would be helpful for one off businesses. Review collected by and hosted on G2.com.

GL
Gwynne L.
Restaurant owmer
Small-Business (50 or fewer emp.)
"Wonderful, Always-Ready Support from Sasha and Sam"
5/5
What do you like best about SpotHopper?

Sasha from support is wonderful, always ready to help.

Sam is great too! Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

Setting up was a nightmare. Sasha makes up for it as superb support once set up Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Always Helpful, Responsive Support That Promotes Our Business"
5/5
What do you like best about SpotHopper?

They’ve been very helpful in promoting my business more. Whenever my sister or I have questions, they always respond and genuinely want to help. They stay on top of everything, and it really shows. Review collected by and hosted on G2.com.

What do you dislike about SpotHopper?

I wish SpotHopper allowed us to upload our own videos. Review collected by and hosted on G2.com.