The customer service! Luke my customer service guy is the best I've had by a long shot, I've used several services and he really makes the difference! Review collected by and hosted on G2.com.

That I thought other companies were better! Would like a little more google optimization, maybe a little less of the tools I dont use, but some might use them! Review collected by and hosted on G2.com.

SpotHopper has been a great company for business marketing and online advertising services. Their platform is effective, easy to use, and has truly helped improve our online presence.

Customer service is very prompt and professional, which makes a big difference when running a business. Sasha has been especially helpful with all of our inquiries and concerns regarding the service. She is responsive, knowledgeable, and always willing to go the extra mile to make sure everything runs smoothly.

Highly recommended for any business looking to strengthen their marketing and online visibility! Review collected by and hosted on G2.com.

The only downside is that some changes cannot be made directly through the online portal and require reaching out to the company. However, this has not been an issue at all, as they are very responsive and process any requested website updates quickly and efficiently. Review collected by and hosted on G2.com.

The platform is quite easy to navigate. Whenever I am unsure about how to do something, getting support is straightforward and helpful. Luke has been especially great. Review collected by and hosted on G2.com.

I don't really have any complaints; overall, I like almost everything. Review collected by and hosted on G2.com.

My SpotHopper site looks very professional and, best of all, it is incredibly easy to update and modify myself.

If I have ever had any issues, Daisy Marjanovic has always been on the front-lines immediately making sure that everything gets resolved quickly. I couldn't be more grateful for her. Review collected by and hosted on G2.com.

I don't use many of the features, so I don't have too many complaints. Review collected by and hosted on G2.com.

Service and quiality of professionals that are aviable Review collected by and hosted on G2.com.

To have a more clear panorama about what i can do with Review collected by and hosted on G2.com.

I love how it does all the tedious tasks for me, like posting on social media, capturing quality content to post and Julie my rep has been amazing! Super helpful and very communicative. Love working with her. Review collected by and hosted on G2.com.

I feel like they repeat the same social media posts a lot. But I have the control to change that which is nice! Review collected by and hosted on G2.com.

The platform truly saves us a lot of time. I appreciate its social media management, reservation system, and the way it handles party inquiries, among other features. It keeps our business organized and running smoothly. Lately, we've been especially pleased with the Event Tickets feature, which made selling tickets for our latest event seamless. The customer support team is quick, efficient, and always ready to assist, providing guidance and help whenever we need it. Review collected by and hosted on G2.com.

Many of the features that were highlighted to us when we were thinking about signing up actually require an upgrade or additional monthly payments. We wish that for some small business like ours those features were available at no extra charge. Review collected by and hosted on G2.com.

the one-on-one relationship with the people who help us with our website and needs. Kris is great to work with. She's very responsive and has great follow up. Review collected by and hosted on G2.com.

wish it could more electronically instead of me still having to log on and do events and emails. Review collected by and hosted on G2.com.

Great service and follow up. Sasha and Shannah have been fantastic. Review collected by and hosted on G2.com.

for the various posts the AI takes a bit too long to "get it" Review collected by and hosted on G2.com.

There are many aspects of SpotHopper that we find beneficial. The website creation process is meticulous, with a focus on software reliability. Every aspect of the restaurant's needs, including extensive information and marketing ideas, is managed efficiently from a single platform. The level of support provided by the customer service team is truly exceptional. Ross P., our assigned customer success agent, has proven to be an invaluable asset in enhancing the success of our website management and marketing initiatives. Review collected by and hosted on G2.com.

The price is high, but you pay for quality and exceptional customer support. It's understandable. Review collected by and hosted on G2.com.