What I love most about Spothopper is Julie Stanic, our rep. The level of customer service and attention to detail, and overall professionalism, knowledge, organization, and her attention to detail is unmatched by anyone I've dealt with in Spothopper! I love how easy it is to reach out to her and run ideas by her. She is extremely easy going and always trying to find a solution for our process. Review collected by and hosted on G2.com.

One of the only things I dislike about the website we had Spothopper built is that on our catering form there isn't an option for customers to select which location they are requesting a catering quote from directly on the form itself. That would be helpful if it were available so it would be easier for us to put together quotes coming from each specific restaurant. I also dislike that customers submit requests for quotes without having to make selections on our catering menu and that the box they write them in says, "Description / Requests (optional):" on the form. Review collected by and hosted on G2.com.

I don't have to think so much about what to post. The generated posts are easy to edit, which I almost always do, but it's a great jumping off place. I can plan an entire week of marketing in just about an hour and that's a huge time savings! It's helpful to have emails, texts, and posts all in one place.

Also, the support team I have is just fantastic. My dedicated support, Ian, is always available, he always responds in a timely fashion, and he doesn't mind when I have to ask him the same question several times! He's the best. Review collected by and hosted on G2.com.

It's not always intuitive. I wish I had a bit more control about the social posting re: can this be a post, or a story. Review collected by and hosted on G2.com.

My current representative Paige Tomic has been absolutely outstanding. Every session is a pleasure to work with her. Review collected by and hosted on G2.com.

The original on boarding experience was horrendous It was so bad that I was going to cancel it after my one year pre-payment. Jackie SPILLIUS was very difficult to deal with if it wasn’t for Paige who turned everything around fantastically I would’ve been one and done.

I paid in advance of one year and my website was not launched until about four months later I believe I’m entitled to at least a three month credit. Review collected by and hosted on G2.com.

SpotHopper integrates your website, social media, and online ordering into one easy-to-use platform. Review collected by and hosted on G2.com.

If there was one downside, there are almost too many features to utilize. I do not consider this a downside, but after one year, there are many features I have still not taken advantage of Review collected by and hosted on G2.com.

What I like most about SpotHopper is how well it understands the restaurant business. The platform is easy to use, visually clean, and designed to help restaurants actually drive traffic not just look good online. Their team is responsive, knowledgeable, and proactive, which makes a big difference, especially during busy seasons.

I also appreciate how SpotHopper focuses on SEO, website performance, and guest engagement all in one place. From updates and specials to behind-the-scenes optimizations, they make the process feel seamless and collaborative. It truly feels like having a marketing partner, not just a software provider. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike about SpotHopper. Like any platform, there’s always a learning curve at the beginning, and some features take time to fully leverage. However, having the right support makes all the difference.

That’s where Senka truly stands out. Her responsiveness, clarity, and hands-on guidance turn any potential challenge into a smooth process. She explains things clearly, follows through, and genuinely cares about the success of the business. With her support, the experience has been very positive and productive. Review collected by and hosted on G2.com.

I like that SpotHopper provides a better online presence, helping us reach more people through text, email, and social media. It's great as a one-stop shopping platform for different marketing platforms. I appreciate the ease of using our website and the amount of things we can do with it. Pop-up advertising and catering sign-ups are beneficial features. The customer sign-up through QR codes and email marketing is helpful too. I think the actual website design with its video and pictures is a great addition to our brand recognition. The flyers it creates for emails and social media are also great! Review collected by and hosted on G2.com.

Thet need to have a QR code that leads to all the different modes of advertising instead of having a QR code for each outlet Review collected by and hosted on G2.com.

Simple, convinience and professional. I have Maggie, my Spothopper specialist she always had help me promptly and resolve all my issues. Review collected by and hosted on G2.com.

The websites among Spothopper users in my area including my competitors are just the same, so our websites are more like copy/ paste. That’s why I ask Maggie to change my website as simple as possible so I do not looks like my competitors Review collected by and hosted on G2.com.

Having Ivy Vranic as most amazing help to run me true all this Review collected by and hosted on G2.com.

I don't have lot to dislike , maybe not being able to add videos Review collected by and hosted on G2.com.

The website software interface is very easy to use and to make edits with. Furthermore, the features are attractive and modern. As someone with minimal background in website design and management, SpotHopper is a fantastic choice, specifically the feature of a real-life specialist. Review collected by and hosted on G2.com.

It did take a bit of time to get comfortable using SpotHopper; however, that is to be expected with any software. Review collected by and hosted on G2.com.

The customer service team is very responsive and helpful. If we need something updated or changes made it happens almost immediately. I was working with Isaiah getting the software done and he is awesome friendly representative, Also Natalie Popovic my current representative, She always responds to my concern in minutes and always updates any changes I need immediately . SpotHopper very useful for businesses management . Review collected by and hosted on G2.com.

Nothing to dislike up to date. I like everything so far Review collected by and hosted on G2.com.