--- title: SpotHopper Reviews meta_title: 'SpotHopper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how SpotHopper works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 103 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # SpotHopper Reviews **Vendor:** SpotHopper **Category:** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools) **Average Rating:** 4.8/5.0 **Total Reviews:** 103 ## About SpotHopper SpotHopper is the leading AI-powered marketing and growth platform used by over 19,000 restaurants across the U.S. and Canada. We combine the functionality of a website builder, marketing automation, email & text marketing, reputation management, and social media marketing into one easy-to-use solution. Our AI platform empowers restaurants with custom websites optimized for SEO, automated social media posting, 5-star review generation, menu and event management, and performance analytics – all designed to help owners attract more guests and increase online revenue. With industry-leading results and retention, SpotHopper is the trusted partner restaurants use to thrive in a digital-first world. ## SpotHopper Pros & Cons **What users like:** - Users value the **dedicated support** from SpotHopper, praising the responsive and helpful representatives enhancing their experience. (33 reviews) - Users value the **ease of use** of SpotHopper, enjoying its convenience and efficient management of online presence. (30 reviews) - Users are thrilled with how SpotHopper's **website creation service** saves time and offers exceptional customization options. (13 reviews) - Users value SpotHopper's **fantastic customer support** , highlighting responsiveness and seamless service throughout their experience. (10 reviews) - Users value the **time efficiency** of SpotHopper, enabling quick responses and streamlined marketing planning. (10 reviews) - Customer Satisfaction (9 reviews) - Management Ease (9 reviews) - Staff Competence (9 reviews) - Marketing Support (8 reviews) - Users value the **easy navigation** of SpotHopper, aided by supportive associates like Jim Sredojevic for guidance. (7 reviews) **What users dislike:** - Users desire more **customization options** in SpotHopper, particularly for direct website edits and email marketing. (9 reviews) - Users find SpotHopper **lacking in features** , noting issues with AI content relevance and limited customization options. (6 reviews) - Users find the **limited functionality** of SpotHopper restrictive, facing challenges with programming and personalization in tasks. (5 reviews) - Users find the service **expensive** , but acknowledge the quality and customer support justify the price. (4 reviews) - Users find the **interface not user-friendly** , needing more intuitive controls and easier navigation for posts. (3 reviews) - Poor Support Access (3 reviews) - Learning Curve (2 reviews) - Setup Difficulty (2 reviews) - Slow Performance (2 reviews) - Billing Issues (1 reviews) ## SpotHopper Reviews ### 1. Outstanding ServicePaige is amazing and Integration for Customer Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Brian L. | Owner-Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SpotHopper?** I appreciate the customer service, the integration features, and the way the platform compartmentalizes so many aspects of the customer experience. **What do you dislike about SpotHopper?** There are notable limitations when it comes to editing, particularly with adding effects and music to posts on social media platforms. These restrictions can make it challenging to fully customize or enhance your content the way you might want. **What problems is SpotHopper solving and how is that benefiting you?** This tool is helping me become more well-rounded in handling daily tasks related to guests, as well as increasing the business's exposure to new clients. ### 2. Attentive, friendly and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Monthiya P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about SpotHopper?** Helpful staffs guiding us through process for Google map, connecting business to social medias. Easy to use app to help manage business in one. **What do you dislike about SpotHopper?** Not that I can see think of this moment. **What problems is SpotHopper solving and how is that benefiting you?** Spothopper helps us get to the process of claiming our business back in Google map after many attempts we have tried on our own. Spothopper staff set up online meeting and guide us step by step in the process with friendly follow ups. ### 3. Seamless Multi-Platform Social Media Posting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about SpotHopper?** Seamless social media posting across multiple platforms. **What do you dislike about SpotHopper?** Missing some key functions that we'd have thought to be included in our midlevel account. **What problems is SpotHopper solving and how is that benefiting you?** Saving lots of time! Also really appreciate the single source for job applications, catering requests, and event space rentals. ### 4. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about SpotHopper?** It’s user friendly, the done for you social media, is easy to manage even though I’m not social media savvy. The website looks great, intuitive and meets our companies needs exactly. The support staff are excellent when I need help! **What do you dislike about SpotHopper?** I’ve liked everything so far. No complaints. **What problems is SpotHopper solving and how is that benefiting you?** Provides a website where our customers can order online. Helps manage social media, email marketing. It’s provides a central place where we can manage everything and a great support staff that is responsive when we need help. ### 5. Super-Responsive Support team Sasha P. Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about SpotHopper?** The support we receive from our representative Sasha P. She’s super quick and makes everything easy. **What do you dislike about SpotHopper?** When creating an event you can’t date too far out in advance **What problems is SpotHopper solving and how is that benefiting you?** Driving traffic to our special events. The pop up feature is amazing ### 6. Great Customer Service—Emily Always Delivers Solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Olga E. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about SpotHopper?** Great customer service! Emily is awesome. **What do you dislike about SpotHopper?** Everything is great if there is ever an issue we will bring it up to Emily and she always come through with a solution **What problems is SpotHopper solving and how is that benefiting you?** Website and marketing manager ### 7. Took my website to the next level. **Rating:** 5.0/5.0 stars **Reviewed by:** Nick K. | Owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SpotHopper?** The job they did with my website is phenomenal. I couldn’t be happier with the way it turned out. **What do you dislike about SpotHopper?** There’s not much to dislike. Paying for the service is the worst part, but they’re not working for free. The value is definitely there for the services they provide though. **What problems is SpotHopper solving and how is that benefiting you?** I really like using the app on my phone for answering emails about catering or booking parties. It keeps everything nicely organized. ### 8. Centralized Management That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about SpotHopper?** It saves me time having a lot of my web presence managed through one interface. **What do you dislike about SpotHopper?** It is designed primarily for restaurants, so having a specialized business, we don't fit in the confines, so having it more customizable would be helpful for one off businesses. **What problems is SpotHopper solving and how is that benefiting you?** It helps me manage my catering side of the business. I will be starting to utilize more of the Ai social media posts. It saves me time with the online ordering, so my staff isn't always tied up with taking orders over the phone. It also makes it easy to manage my daily specials. Just having everything in one place is very helpful. ### 9. Wonderful, Always-Ready Support from Sasha and Sam **Rating:** 5.0/5.0 stars **Reviewed by:** Gwynne L. | Restaurant owmer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about SpotHopper?** Sasha from support is wonderful, always ready to help. Sam is great too! **What do you dislike about SpotHopper?** Setting up was a nightmare. Sasha makes up for it as superb support once set up **What problems is SpotHopper solving and how is that benefiting you?** Website, applications, catering, online ordering, menu ### 10. Always Helpful, Responsive Support That Promotes Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about SpotHopper?** They’ve been very helpful in promoting my business more. Whenever my sister or I have questions, they always respond and genuinely want to help. They stay on top of everything, and it really shows. **What do you dislike about SpotHopper?** I wish SpotHopper allowed us to upload our own videos. **What problems is SpotHopper solving and how is that benefiting you?** Customers have been able to find us online, and we’ve gotten more catering opportunities as a result. They’ve helped us being able to post online more & it’s been really convenient with there help ### 11. Game changer for our business m **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Once you learn how to use the software it is fairly easy to work with. **What do you dislike about SpotHopper?** There are definitely some limitations as to what you can edit and the control over what certain elements look like. **What problems is SpotHopper solving and how is that benefiting you?** People seem to reach out more through the websites for example party inquiries. Social media post are helpful as well however I have to edit many of them. ### 12. Highly Functional and User-Friendly for Our Taproom Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SpotHopper?** That it's very functional for our specific restaurant needs, it's also very easy and user friendly to maintain. **What do you dislike about SpotHopper?** Nothing so far! We are happy with the support and customer service experience. **What problems is SpotHopper solving and how is that benefiting you?** Simplifying our menu and events, it's intuitive and very plug and play for these types of website needs. ### 13. Exceptional Customer Service from Luke **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about SpotHopper?** Customer service from Luke is exeptional **What do you dislike about SpotHopper?** I would like more boosting on social media **What problems is SpotHopper solving and how is that benefiting you?** Social media content, fats reviews responses, fast responses with catering orders or group reservations ### 14. Thank you Ivy !! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about SpotHopper?** Everything is in one place and your specialist is always there to help! **What do you dislike about SpotHopper?** With me recently starting, nothing yet!! **What problems is SpotHopper solving and how is that benefiting you?** I’m able to see and manage all of my social platforms as well as all of my inquiries efficiently ### 15. Kind, Competent Teaching with Thorough Explanations **Rating:** 5.0/5.0 stars **Reviewed by:** Michele Renee W. | Marketing Coordinator, Community Outreach and Event Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about SpotHopper?** Irina is more than kind and such a competent teacher. She answered all of my questions and gave such a thorough explanation. Thank you so much **What do you dislike about SpotHopper?** I didn’t have anything to dislike at all, but thank you for asking **What problems is SpotHopper solving and how is that benefiting you?** Spothopper has been such a beautiful content creator for us for all holidays and promotional materials, thank you so much ### 16. SEO Optimization That Delivers Results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about SpotHopper?** SEO optimization; speeding ticket response **What do you dislike about SpotHopper?** not being able to design web pages myself **What problems is SpotHopper solving and how is that benefiting you?** The backend of our website; taking care of keywords for searches, etc. ### 17. Exceptionally Smooth Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** James O. | Restaurant director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about SpotHopper?** From start to finish, the entire process was incredibly smooth—just like freshly churned butter. **What do you dislike about SpotHopper?** So far, I haven't found any drawbacks to using spot hopper. **What problems is SpotHopper solving and how is that benefiting you?** The professionalism of the website stands out, from its visual design to how easy it is to navigate. Everything feels straightforward and well-organized. ### 18. Outstanding Dedicated Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about SpotHopper?** The dedicated support. Our account representatives have been fabulous to work with and make changes to our website frequently. **What do you dislike about SpotHopper?** Sometimes I noticed things that will pop up on our website without us asking for them. We then have to go to our account rep and make sure that nothing is being done to our website on the backend. **What problems is SpotHopper solving and how is that benefiting you?** They are able to act as an extension of my marketing team to make website updates. My team Jeff Todorović and his boss Hellen, are outstanding. ### 19. Effortless Website Management and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about SpotHopper?** I appreciate how easy it is to manage the website, and the excellent customer support makes the experience even better. **What do you dislike about SpotHopper?** I would really like to have the ability to add video content to marketing tools such as pop-ups and emails. **What problems is SpotHopper solving and how is that benefiting you?** Not sure ### 20. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SpotHopper?** Very helpful in meeting our needs. Communication has been excellent **What do you dislike about SpotHopper?** That it doesn't integrate with our point of sale system. **What problems is SpotHopper solving and how is that benefiting you?** They have helped update our website with new online ordering information. Sending us the pictures for our website with ease ### 21. Effortless to Use with Outstanding Personalized Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about SpotHopper?** Ease of use and prompt, friendly and idea generating personalized help. **What do you dislike about SpotHopper?** There isn't anything I dislike, as we are brand new and are still exploring the many tools/options. **What problems is SpotHopper solving and how is that benefiting you?** Managing many aspects of social media, event planning and customer outreach. ### 22. All Social Accounts in One Place, Excellent for Customer Communication **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Owner/Pres, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SpotHopper?** All your social media accounts at your disposal. Great way to communicate with your customers **What do you dislike about SpotHopper?** Not much we don't like, the customer service is top notch, always available to help **What problems is SpotHopper solving and how is that benefiting you?** getting in front of our customers, answering reviews, taking reservations, really helps with running our business ### 23. Excelllent **Rating:** 5.0/5.0 stars **Reviewed by:** Citycoffeebarus . | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about SpotHopper?** customer service especially from Kristina Lukic. **What do you dislike about SpotHopper?** everything is just fine, i do not dislike anything **What problems is SpotHopper solving and how is that benefiting you?** website service, Seo ranking, respond reviews ### 24. Effortless Website Creation and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Regina V. | Owner Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about SpotHopper?** SPOTHOPPER is an answer to many of my prayers..it creates a beautiful website with automatic updates and I have been working with Luke since the beginning. He is a virtuoso. **What do you dislike about SpotHopper?** I find it a little daunting to create promotions and special emails or texts but I'm getting there with Luke's help. **What problems is SpotHopper solving and how is that benefiting you?** Luke is readily available and that is a lifesaver in my hectic life running a restaurant. ### 25. Simple Review Responses and Social Media Posting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about SpotHopper?** The ease of being able to respond to reviews and post to social media. Luke, our ongoing rep, is fantastic as well. He is very responsive and quick to get things taken care of. **What do you dislike about SpotHopper?** Sometimes the AI-generated content doesn't even make sense. **What problems is SpotHopper solving and how is that benefiting you?** Spothopper created our business's state-of-the-art websites, had a professional photographer come out to take photos and videos, and has been a tremendous help to our growth. ### 26. Effortless Marketing and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about SpotHopper?** Ease of use. Time saving marketing functionality. **What do you dislike about SpotHopper?** Event ticketing needs to be more robust... tiered pricing and private ticketing should be available. Printed menu layout workflow needs to be improved. My menu takes up four pages. Thays too much. Fixing "hanging" menu sections is tedious. **What problems is SpotHopper solving and how is that benefiting you?** Dissemination of in-house generated digital marketing assets ### 27. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Diego G. | Co-owner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Everything at one spot and is very practical **What do you dislike about SpotHopper?** So far, I’m happy with everything I’ve been through **What problems is SpotHopper solving and how is that benefiting you?** my problem was I have to check too many restaurants with different companies and now I have everything at one ### 28. Exceptional Support Makes SpotHopper Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra S. | Client Service Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about SpotHopper?** The best part of being with SpotHopper is the associate Jim Sredojevic I’ve been working with them since I signed up. He has been always helpful, informative and patient and honestly helped me navigate the tool very well. **What do you dislike about SpotHopper?** I don’t have really dislikes any issues I have I setup a call with Jim for help and it’s resolved or worked on. **What problems is SpotHopper solving and how is that benefiting you?** Helping me with creating more buzz for my restaurant and promotions and how to navigate the tool. ### 29. SpotHopper review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen V. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about SpotHopper?** The ease of use and the intergrations between my website and social media platforms **What do you dislike about SpotHopper?** It’s so much possibility with this that if there is a downside I haven’t come across it. **What problems is SpotHopper solving and how is that benefiting you?** Our social media platforms are reaching more people. I’m already seeing a difference ### 30. Do not think twice about using Spot hopper platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about SpotHopper?** We’ve always had a great experience using SpotHopper. The platform is user-friendly, effective, and has been a solid tool for managing our online presence and marketing. What really stands out, though, is the customer service. Kris has been exceptional—responsive, knowledgeable, and genuinely invested in helping us succeed. Anytime we’ve had questions or needed support, Kris has made the process smooth and stress-free. Highly recommend SpotHopper, especially with a customer service team like this. **What do you dislike about SpotHopper?** There’s nothing I dislike; I really love the platform, and we use it often. **What problems is SpotHopper solving and how is that benefiting you?** Every time we are faced with a promotional post, they are there for us. ### 31. Great Online Ordering and Support, But Social Media Features Add Extra Cost **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SpotHopper?** Working with Sophia and the online ordering atfprm **What do you dislike about SpotHopper?** The initial sell of the site without mention of the social media stuff… meaning if you don’t know how to do social media it’s worth it for you. If you do know, it’s a bit of an expense when you can do these things for less on your own. **What problems is SpotHopper solving and how is that benefiting you?** Sophia solves them all. ### 32. Nothing but a smooth transition to the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Joey L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about SpotHopper?** Jenny was amazing and very helpful in guiding me through the platform **What do you dislike about SpotHopper?** Can be a little overwhelming on the back office side **What problems is SpotHopper solving and how is that benefiting you?** Increasing my social media footprint ### 33. Spot hopper is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Great service thank you.very much for the service **What do you dislike about SpotHopper?** Nothing everything seems to be great working with them **What problems is SpotHopper solving and how is that benefiting you?** Taking care of socal media for me ### 34. Overall it has been good. Again best part has been support of rep above. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about SpotHopper?** It is a fairly user friendly.support with my local agent Bobby Dugosija is excellent! **What do you dislike about SpotHopper?** . The ai creation of social media text is not however creative, at times. It seems repetitive. You can create your own though and learn to avoid certain words in your description. **What problems is SpotHopper solving and how is that benefiting you?** Creating download button within events tab ### 35. Expertise and Professionalism That Exceed Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Leticia M. | CFO / owner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about SpotHopper?** There expertise and efficiency is amazing, the quality of all their work is very professional! **What do you dislike about SpotHopper?** There set up process, their customer service is outstanding! Their marketing set up is a bit too much, but once you understand it and can focus on it, all good. **What problems is SpotHopper solving and how is that benefiting you?** The only one thing it takes a few days, not weeks and months ### 36. Amazing in all levels. **Rating:** 5.0/5.0 stars **Reviewed by:** Bill N. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Awesome service. Forward thinking. Talented crew. **What do you dislike about SpotHopper?** Nothing. Great. Everything they did captured our vision **What problems is SpotHopper solving and how is that benefiting you?** Marketing. Web. All in one service to save time. ### 37. Good! **Rating:** 4.0/5.0 stars **Reviewed by:** Encanto R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about SpotHopper?** Save you time and give you many tools to manage your restaurant **What do you dislike about SpotHopper?** I have I have had some inconvenience with the internal organization. **What problems is SpotHopper solving and how is that benefiting you?** Time ### 38. All-in-One Platform Makes Management Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about SpotHopper?** I like how everything is with one vendor. The website, photos, video, social media integration. Much easier to manage. **What do you dislike about SpotHopper?** I wish there were more diverse layouts for the websites. We have 3 locations on the platform and they all look the same. **What problems is SpotHopper solving and how is that benefiting you?** One backend to manager rather than multiple. ### 39. Takes one less job away from myself. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SpotHopper?** Prompt about making changes for me to the website. And you can customize their packages to your business needs. **What do you dislike about SpotHopper?** Onboarding process was horrible and time consuming. **What problems is SpotHopper solving and how is that benefiting you?** When we had trouble with our onboarding rep the supervisors were easy to work with and made things right with us. ### 40. Exceptional Support and Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Yianni C. | Owner, chef, mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SpotHopper?** The support from the team is very responsive. Very easy and effective platform. **What do you dislike about SpotHopper?** I can't think of any downsides to spothopper.Hirin **What problems is SpotHopper solving and how is that benefiting you?** Communication with new hires is made easy. E-Mailing is a breeze and easy to use. Image of new customers entering our platform is impressive. ### 41. Alfredo’s pizzeria and restaurant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2025 **What do you like best about SpotHopper?** It is easy to navigate and has a lot of options **What do you dislike about SpotHopper?** It could have more interactive features with making instagram posts **What problems is SpotHopper solving and how is that benefiting you?** We are getting a lot of catering online which is good for us ### 42. SpotHopper is helping my parents’ business grow! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about SpotHopper?** How many options there are to promote businesses. **What do you dislike about SpotHopper?** It was a little confusing to know how to get started, but Tara Tomic was very helpful on getting the process going. **What problems is SpotHopper solving and how is that benefiting you?** The ability to send out flyers and information to subscribers in one place. ### 43. All-in-One Platform with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about SpotHopper?** One platform for my website, reservations, marketing. It it always works. Also support staff are great! **What do you dislike about SpotHopper?** It's not cheap, but you are getting a good service. **What problems is SpotHopper solving and how is that benefiting you?** Emailing/text marketing. Great looking website. Much better social media influence. ### 44. Exceptional Support and Responsiveness from Daisy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SpotHopper?** Working with Daisy for the last 2 years has been such a pleasure. She is so responsive and super helpful with always getting what we need done in a timely manner **What do you dislike about SpotHopper?** There is not much that I can say I dislike **What problems is SpotHopper solving and how is that benefiting you?** Website updates ### 45. Outstanding Support and Quick Adjustments **Rating:** 5.0/5.0 stars **Reviewed by:** Reid O. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Maggie Gavrilovic has been exceptional and quick to respond and make adjustments. **What do you dislike about SpotHopper?** The SEO buttons are limited and slow to respond when you click on them. **What problems is SpotHopper solving and how is that benefiting you?** Event updates, menu updates, social media, email marketing and photography ### 46. User-Friendly Platform with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about SpotHopper?** The platform is quite straightforward to use and navigate. Whenever I have questions or require updates to the website, the staff is always efficient and responds quickly. **What do you dislike about SpotHopper?** The emailing platform has room for improvement. I find that it doesn't offer many options for tailoring it to our specific needs. **What problems is SpotHopper solving and how is that benefiting you?** I am not aware of anything at the moment that we have going on that needs to be solved. ### 47. Easy to Use with Excellent Support and Great Features **Rating:** 4.0/5.0 stars **Reviewed by:** Rick N. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about SpotHopper?** Easy to use, great features and we love our support person Sophia Vucicevic **What do you dislike about SpotHopper?** Website editor can be made a little easier to use like WordPress **What problems is SpotHopper solving and how is that benefiting you?** All in one solution. Saves time and management headaches ### 48. Publick viewing **Rating:** 5.0/5.0 stars **Reviewed by:** Donald S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about SpotHopper?** A very user friendly service. And incredibly helpful online assistants. **What do you dislike about SpotHopper?** I don't have any issue to note regarding dissatisfaction. **What problems is SpotHopper solving and how is that benefiting you?** It has helped me better understand and navigate online marketing opportunities. ### 49. Outstanding Service Thanks to Sophie R. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about SpotHopper?** Sophie R. was amazing!! Was super helpful and knowledgable! **What do you dislike about SpotHopper?** Nothing! Works really well with all our needs! **What problems is SpotHopper solving and how is that benefiting you?** Connecting Google with Spothopper ### 50. Outstanding Support from Chad Made All the Difference **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about SpotHopper?** I just had a call with Chad was very helpful! **What do you dislike about SpotHopper?** the website looks like my competitors. Your comany services them and we all look the same **What problems is SpotHopper solving and how is that benefiting you?** I needed help with modifying my website and Chad was great! - [View SpotHopper pricing details and edition comparison](https://www.g2.com/products/spothopper/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+11%3A47%3A55+-0500&secure%5Bsession_id%5D=ea25190c-72bc-46c7-b3ef-0b25255d72a2&secure%5Btoken%5D=bd2d32ca072fbfab7ef073075c6d8ece7b8e4cf79bc73beaad33e41b950865a0&format=llm_user) ## SpotHopper Integrations - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Facebook and Instagram Connector For Magento 2](https://www.g2.com/products/facebook-and-instagram-connector-for-magento-2/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [FareHarbor](https://www.g2.com/products/fareharbor/reviews) - [Google Web Designer](https://www.g2.com/products/google-web-designer/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slice for Owners](https://www.g2.com/products/slice-for-owners/reviews) - [SpotOn](https://www.g2.com/products/spoton/reviews) - [SpotOn Wifi](https://www.g2.com/products/spoton-wifi/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - [UserWay](https://www.g2.com/products/userway/reviews) ## SpotHopper Features **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management ## Top SpotHopper Alternatives - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (405 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews) - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) - 4.7/5.0 (75 reviews)