--- title: SpotHopper Reviews meta\_title: 'SpotHopper Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how SpotHopper works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 103 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # SpotHopper Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SpotHopper but has limited features. Are you part of the SpotHopper team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SpotHopper is the leading AI-powered marketing and growth platform used by over 19,000 restaurants across the U.S. and Canada. We combine the functionality of a website builder, marketing automation, email & text marketing, reputation management, and social media marketing into one easy-to-use solution. Our AI platform empowers restaurants with custom websites optimized for SEO, automated social media posting, 5-star review generation, menu and event management, and performance analytics – all designed to help owners attract more guests and increase online revenue. With industry-leading results and retention, SpotHopper is the trusted partner restaurants use to thrive in a digital-first world. * * * Seller [SpotHopper](https://www.g2.com/sellers/spothopper) Discussions [SpotHopper Community](https://www.g2.com/products/spothopper/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mark Brogger Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months [ View More Pricing Information ](https://www.g2.com/products/spothopper/pricing) ## Top-Rated Alternatives [ ![Owner.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Owner.com") Owner.com 4.8/5(415) ](https://www.g2.com/products/owner-com/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![SevenRooms](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SevenRooms") SevenRooms 4.7/5(76) ](https://www.g2.com/products/sevenrooms/reviews) [ View All Alternatives ](https://www.g2.com/products/spothopper/competitors/alternatives) ## User Insights Average based on 103 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## SpotHopper Integrations (16) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DoorDash for Merchants ](https://www.g2.com/products/doordash-for-merchants/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook and Instagram Connector For Magento 2 ](https://www.g2.com/products/facebook-and-instagram-connector-for-magento-2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook for Business ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FareHarbor ](https://www.g2.com/products/fareharbor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Web Designer ](https://www.g2.com/products/google-web-designer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenTable for Restaurants ](https://www.g2.com/products/opentable-for-restaurants/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slice for Owners ](https://www.g2.com/products/slice-for-owners/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SpotOn ](https://www.g2.com/products/spoton/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SpotOn Wifi ](https://www.g2.com/products/spoton-wifi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Connect ](https://www.g2.com/products/stripe-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tripleseat ](https://www.g2.com/products/tripleseat-tripleseat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UserWay ](https://www.g2.com/products/userway/reviews) Show More ![Joy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy S.") JS Joy S. Small-Business (50 or fewer emp.) 4/19/2026 "Exceptional Support, Great Marketing Tools" 4/5 What do you like best about SpotHopper? I liked the marketing tools offered by SpotHopper, especially the social media templates and email blasts scheduling, which made things easier for me. The catering and special events scheduling was very helpful for booking out our food truck. The best thing about SpotHopper is the customer support I receive from Jim Serdojevic. He is patient and always goes above and beyond to help someone like me who is 'technologically dummy.' He always returns my emails and calls and follows up to make sure I understand what he is explaining to me. I can't say enough good things about him! We were able to grow our food truck business with SpotHopper's help. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? I stopped using the social media software because the template wasn't user-friendly for me. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? I liked the marketing tools, social media templates, and email blast scheduling from SpotHopper for our pizza business. The catering and special events scheduling helped book our food truck. Customer support is great, especially with Jim Serdojevic, who is incredibly patient and helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Caeley E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caeley E.") CE Caeley E. Graphic Designer Mid-Market (51-1000 emp.) 12/4/2025 "Fantastic Customer Service" 4/5 What do you like best about SpotHopper? The customer service is both friendly and helpful, and support tickets are resolved quite quickly. I think this program is especially useful for restaurants with small marketing teams. After getting accustomed to it, I found the software easy to navigate. I have enjoyed working with the customer support representative, Ana Sterjoska, who has provided excellent assistance throughout my experience. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? I’ve noticed a few limitations within the program that make certain tasks a bit challenging. For example, I’m unable to edit our website directly and need to contact support for any updates. In email marketing, I’m also not able to create my own audience segments. Additionally, when requesting website changes, I’ve found it’s important to provide very detailed instructions, as requests can be interpreted differently as they move through various team members. I hope this feedback is useful and that they’re able to incorporate these changes in the future. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? This program has been extremely helpful for managing my social media posts, which used to take up most of my time in marketing. The ability to generate posts and create custom promotions has really made a difference, allowing me to better handle not just social media, but also website integration and email marketing. It helps fill in the gaps across all these areas. Review collected by and hosted on G2.com. Show More 12/8/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 3/26/2026 "Great Customer Success, but Limited Integrations and Self-Serve Page Editing" 3.5/5 What do you like best about SpotHopper? I genuinely appreciate working with our customer success manager, Senka. We've had lots of turnover since starting with Spothopper, but she's continued to go above and beyond to make us feel like a priority. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? The integrations feel limited, and there aren’t many options to edit pages on our own. I understand it’s built more for business owners, but I still wish I could do things like quickly create a page when needed. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? It's a cost effective option and I love the photo and video shoots that we get each year. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Small-Business (50 or fewer emp.) 11/21/2025 "Seamless Event Management and Outstanding Support" 4/5 What do you like best about SpotHopper? The platform truly saves us a lot of time. I appreciate its social media management, reservation system, and the way it handles party inquiries, among other features. It keeps our business organized and running smoothly. Lately, we've been especially pleased with the Event Tickets feature, which made selling tickets for our latest event seamless. The customer support team is quick, efficient, and always ready to assist, providing guidance and help whenever we need it. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? Many of the features that were highlighted to us when we were thinking about signing up actually require an upgrade or additional monthly payments. We wish that for some small business like ours those features were available at no extra charge. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? We handle all aspects of our restaurant’s management, including reservations, responding to inquiries, managing social media, and organizing events. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BL Brian L. Owner-Operator Small-Business (50 or fewer emp.) 12/4/2025 "Outstanding ServicePaige is amazing and Integration for Customer Experience" 4/5 What do you like best about SpotHopper? I appreciate the customer service, the integration features, and the way the platform compartmentalizes so many aspects of the customer experience. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? There are notable limitations when it comes to editing, particularly with adding effects and music to posts on social media platforms. These restrictions can make it challenging to fully customize or enhance your content the way you might want. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? This tool is helping me become more well-rounded in handling daily tasks related to guests, as well as increasing the business's exposure to new clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 12/8/2025 "Centralized Management That Saves Time" 4/5 What do you like best about SpotHopper? It saves me time having a lot of my web presence managed through one interface. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? It is designed primarily for restaurants, so having a specialized business, we don't fit in the confines, so having it more customizable would be helpful for one off businesses. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? It helps me manage my catering side of the business. I will be starting to utilize more of the Ai social media posts. It saves me time with the online ordering, so my staff isn't always tied up with taking orders over the phone. It also makes it easy to manage my daily specials. Just having everything in one place is very helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 4/20/2026 "SEO Optimization That Delivers Results" 4/5 What do you like best about SpotHopper? SEO optimization; speeding ticket response Review collected by and hosted on G2.com. What do you dislike about SpotHopper? not being able to design web pages myself Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? The backend of our website; taking care of keywords for searches, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 12/19/2025 "Great Online Ordering and Support, But Social Media Features Add Extra Cost" 3.5/5 What do you like best about SpotHopper? Working with Sophia and the online ordering atfprm Review collected by and hosted on G2.com. What do you dislike about SpotHopper? The initial sell of the site without mention of the social media stuff… meaning if you don’t know how to do social media it’s worth it for you. If you do know, it’s a bit of an expense when you can do these things for less on your own. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? Sophia solves them all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Encanto R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Encanto R.") ER Encanto R. Manager Small-Business (50 or fewer emp.) 12/6/2025 "Good!" 4/5 What do you like best about SpotHopper? Save you time and give you many tools to manage your restaurant Review collected by and hosted on G2.com. What do you dislike about SpotHopper? I have I have had some inconvenience with the internal organization. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? Time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") UR Verified User in Restaurants Mid-Market (51-1000 emp.) 12/23/2025 "All-in-One Platform Makes Management Effortless" 4/5 What do you like best about SpotHopper? I like how everything is with one vendor. The website, photos, video, social media integration. Much easier to manage. Review collected by and hosted on G2.com. What do you dislike about SpotHopper? I wish there were more diverse layouts for the websites. We have 3 locations on the platform and they all look the same. Review collected by and hosted on G2.com. What problems is SpotHopper solving and how is that benefiting you? One backend to manager rather than multiple. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/spothopper/pricing) SpotHopper Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6f84605c5712f8f1f09eec1c4001349/owner-com.png "Product Avatar Image") Owner.com 4.8/5(415) [ Compare Now ](https://www.g2.com/compare/owner-com-vs-spothopper) ##### Categories on G2 [Restaurant Marketing Tools](https://www.g2.com/categories/restaurant-marketing-tools) ##### Explore More [What is the best time tracking software for small businesses?](https://www.g2.com/discussions/what-is-the-best-time-tracking-software-for-small-businesses)[Microsoft 365 Reviews](https://www.g2.com/products/microsoft365/reviews)[Chetu vs Wipro vs TCS vs Infosys for Oracle Siebel: which reseller do enterprise CRM teams find most trusted based on implementation experience and user reviews?](https://www.g2.com/discussions/chetu-vs-wipro-vs-tcs-vs-infosys-for-oracle-siebel-which-reseller-do-enterprise-crm-teams-find-most-trusted-based-on-implementation-experience-and-user-reviews) [Which automotive digital retailing software keeps customer communications, vehicle records, and deal status visible without losing context during handoffs?](https://www.g2.com/discussions/which-automotive-digital-retailing-software-keeps-customer-communications-vehicle-records-and-deal-status-visible-without-losing-context-during-handoffs)[Which DNS security software do other SaaS companies trust for blocking malicious domains without adding latency that affects their own customers?](https://www.g2.com/discussions/which-dns-security-software-do-other-saas-companies-trust-for-blocking-malicious-domains-without-adding-latency-that-affects-their-own-customers)[Pros and Cons Details](https://www.g2.com/products/spothopper/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)