UA

Verified User in Automotive

Enterprise (> 1000 emp.)

10/24/2023

"Manager"

5/5

What do you like best about Spot AI?

I like being able to access all my camaras from my phone.

I also love the amont of storage they provived. Reviewing saving and sharing

footage is effortless. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

If the internet is down I cant veiw my footage Review collected by and hosted on G2.com.

DM

Dan M.

Product Manager

Mid-Market (51-1000 emp.)

1/6/2023

"Innovative video solutions with active development"

4.5/5

What do you like best about Spot AI?

This camera system can be used far beyond just a security camera. With their development, we are working on integrating this into our business processes, such as building safety, material movement and machine status. Some of these features are still in development; however, using people counting to tell how many people are in a site to maintain safe working conditions, sending alerts when machines need attention, and an alert when a licence plate (delivery truck ) has entered a site to alert receiving saves time. These things extend the value of the systems far beyond just a camera for security. Appreciate the active development of features. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The interface can be smoother. When navigating through video, getting back to where you were requireds starting the search from the beginning. Some features not fully complete yet. Review collected by and hosted on G2.com.

What problems is Spot AI solving and how is that benefiting you?

Safety, material movement, security. ( See what you like best )..Some of these features are still in development; however, using people counting to tell how many people are in a site to maintain safe working conditions, sending alerts when machines need attention, and an alert when a licence plate (delivery truck ) has entered a site to alert receiving saves time. These things extend the value of the systems far beyond just a camera for security. Appreciate the active development of features. Review collected by and hosted on G2.com.

TM

Travis M.

Small-Business (50 or fewer emp.)

3/8/2023

"Made the process very easy."

5/5

What do you like best about Spot AI?

Customer service was very helpful, and they checked in to see if I needed help setting up the system. Tansy was fantastic to work with. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

I had a little issue with getting a hold of technical support, so I called Tansy and she had them working on my problem within an hour. Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Mid-Market (51-1000 emp.)

6/9/2023

"Bumpy start"

3.5/5

What do you like best about Spot AI?

Ability to view all my facilities from one app. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The slowness of reviewing recorded video, video takes a long time to load. Delay of onsite monitoring on Spotcast, 3-5 second delay. Only 9 screens at a time Review collected by and hosted on G2.com.

BB

Bret B.

Director of operations

Mid-Market (51-1000 emp.)

11/15/2022

"Advanced software but not without its fair share of struggles"

3.5/5

What do you like best about Spot AI?

The availability to skim through large amounts of footage quickly is very beneficial. With the addition of people/vehicle search has made it far superior to other options. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

They seem to be struggling with making sure the stream is working consistently. We have had the entire site down several times causing a disruption in our jobs for investigation. Camera will drop offline for now reason and we have to go reset them frequently. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

8/29/2023

"New customer experience"

5/5

What do you like best about Spot AI?

Clean and clear interface. Easy to administer the platform. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The lack of camara options. Would like to see 8mp or 12mp cameras Review collected by and hosted on G2.com.

JP

Jeremy P.

Mid-Market (51-1000 emp.)

2/21/2023

"Very easy to use."

5/5

What do you like best about Spot AI?

2 things really are important to us. Claim tracking and productivity monitoring. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

At one site we tend to have to reset our Battery backup even after installing a new one. Review collected by and hosted on G2.com.

SS

Skylar S.

IT Director

Mid-Market (51-1000 emp.)

3/3/2021

"Spot AI NVR was a great find that fit my needs."

5/5

What do you like best about Spot AI?

Cloud NVR for a build your own NVR price. Works with existing cameras. Adding features all the time. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

It is limited in features over Verkada, but has all the features I need for a much lower price. Review collected by and hosted on G2.com.

What problems is Spot AI solving and how is that benefiting you?

Can now use all of our cameras on one NVR and can easily share video internally and externally without having to burn to external disk.

You can share a camera online. we use one as a weather camera for employees to check the conditions of the parking lot and road since we are in the mountains. Review collected by and hosted on G2.com.

LJ

Lee J.

IT Manager/Purchasing Manager

Mid-Market (51-1000 emp.)

10/19/2021

"Cameras and NVR"

5/5

What do you like best about Spot AI?

DashBoard and software are very intuitive and very easy to use,

Had existing cameras and tech support had them all up and running while we were doing the onboarding call.

The software and Dashboard have so many features that help make the cameras worthwhile and a value add for our company.

No more clunky interfaces and cameras that go down, and you don't catch them till you need them. The software notifies if a camera is down, as well as total uptime.

The ability to search using a capture box on the camera feed significantly reduces footage scans. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Some of my existing cameras are PTZ cameras, and the controls are not available yet in SPOT, but I think they will be working on it in the future.

Still new to the software, but I see no other dislikes at this point. Review collected by and hosted on G2.com.

Recommendations to others considering Spot AI:

Give them a call, set up an introduction meeting, review the product, and you will definitely not be wasting your time Review collected by and hosted on G2.com.

What problems is Spot AI solving and how is that benefiting you?

Camera uptime with no slowdowns, seamless and constant recording without setting up motion detection,

we solve security and accountability issues and have a dedicated NVR system that is reachable remotely without issues, the ability to store clips in the cloud for future reference if needed.

All in one design that is very robust and expandable and can recognize aftermarket camera systems.

This system will help tremendously over the camera system and server that we currently use Review collected by and hosted on G2.com.

BG

Ben G.

Manager, IT and Database Administration

Mid-Market (51-1000 emp.)

3/31/2022

"Great cloud camera solution"

5/5

What do you like best about Spot AI?

There are several things that I like about Spot.AI

1) The user interface is simple to navigate. There aren't a lot of extra options that clutter it up

2) Watching the cameras and even searching them is easy. There are even thumbnails that you can scan over to get an idea of where to find what you're looking for

3) Communication and customer support have been great.

4) The cameras they give have a clear picture and good sound.

5) You can access the cameras from anywhere! Even from a cell phone Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The only thing I didn't like, and this isn't so much Spot's fault, is that it wasn't necessarily clear how to build a camera network. I didn't get the idea, going into this, of segmenting cameras off on a separate network. Fortunately, the Spot appliances make it easy. They have two network cards, so you can plug one cable into your camera network and the other into your main network. This has the benefit of requiring you to go through the software to access the cameras, so someone couldn't log directly into your camera if they had the IP address (unless they plugged physically into your switch). Review collected by and hosted on G2.com.

Recommendations to others considering Spot AI:

Make sure you understand how to set up a camera network before rolling it out. Set up a separate network (you can use a VLAN on a managed switch) where you have all of your cameras plugged in. Then you can also plug one of the network cards from your Spot appliances in this separate camera network and the other network card into your main network. Review collected by and hosted on G2.com.

What problems is Spot AI solving and how is that benefiting you?

We had an old camera set up with many analog cameras. It could only be accessed by 5 people at a time and they had to access it from a computer that had the software installed. Now we can access our cameras from anywhere. Also, searching the cameras could take hours to find something relatively simple. Now it's quick and easy. They are extra eyes on our environment for us. Review collected by and hosted on G2.com.