RM
Rob M.
VP of Business Operations
Mid-Market (51-1000 emp.)
"Great Experience"
5/5
What do you like best about Spot AI?

Spot AI is great. We can have access to all of our locations from one platform and see them all at once or each location separately. We love that they can record audio and video which is a requirement in most of the states we operate in. It's easy to setup and to use. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

It takes a while to download video to save for cases and regularly times out. Review collected by and hosted on G2.com.

JM
Joe M.
Director, Maintenance & Capital Projects
Mid-Market (51-1000 emp.)
"Great product and Customer Service"
5/5
What do you like best about Spot AI?

SpotAI allows me to have a centralized view of all our properties. Easy to use platform and intuitive features. Customer service is always quick and easy to access. Logan, Eliza and team have been a strong reason we continue to add SpotAI to all new acquisitions. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

In our use case, set up was quite involved and required unforseen cabling. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Enterprise Level Storage for a Fraction of the Price"
4.5/5
What do you like best about Spot AI?

Spot AI can give me more than 30 days storage without having to maintain a physical NAS. I was able to install and trust I can access footage at any time. Support is also very prompt in responding my questions. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

In the future would like to see cameras with more stock features like two-way audio and spotlights. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Spot AI is great"
5/5
What do you like best about Spot AI?

I like the ease of setup, the promptness to answer calls and concerns. Pricing structure was an important part and was easy to understand and calculate long term cost. Integration was very simple, and works well with our system. Cannot say enough about how easy the system is to use, to add users, to maintain, and just to monitor the every day activities of the manufacturing facility. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Bandwith needs to be high for remote viewing Review collected by and hosted on G2.com.

RR
Randy R.
VP for Finance & Operations / CFO
Small-Business (50 or fewer emp.)
"New User in Memphis, TN"
5/5
What do you like best about Spot AI?

-Quality and clarity of cameras.

-User-friendly.

-Accessibility. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

We are a new installation so we're likely still tweaking the system. We are waiting for the system to stabilize, we seem to have an issue with one of our IVRs. When the system is stable, will will setup time for training on the system. Review collected by and hosted on G2.com.

MM
Michael M.
Director of IT
Mid-Market (51-1000 emp.)
"Proof of Concept Review"
4.5/5
What do you like best about Spot AI?

Being able to leverage existing cameras and DVR's which will give us time to migrate and update without a rip and replace. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The Azure SSO logon is ok, needs to be enhanced to be one click and not have to enter an email account. Review collected by and hosted on G2.com.

WA
Wally A.
Maintenance Director
Mid-Market (51-1000 emp.)
"Great Experience"
5/5
What do you like best about Spot AI?

Most helpful, has always neem accurate for us and have heard no complaints yet. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Have not had any downsides so far with spot, have needed access assistance, then was handled. Review collected by and hosted on G2.com.

RM
Rafe M.
Mid-Market (51-1000 emp.)
"Easy to install"
4.5/5
What do you like best about Spot AI?

The ease of installing the cameras and using the system. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

My first install was very difficult as I was trying to mount the cameras first and then put them in the system. So there was a lot of up and down ladders getting them registered on the system and getting them fine tuned. If you put them on the system first and then mount them, it is much easier to fine tune them through the app.

I am not a big fan of how big the IVR's are. We have some locations that dont have a building to install the IVR at, so I have to install weatherproof boxes that are big enough for the size of the IVR's plus all of other network components. Review collected by and hosted on G2.com.

HS
Howard S.
CEO
Mid-Market (51-1000 emp.)
"Brilliant camera system"
5/5
What do you like best about Spot AI?

Ease of use!

This ease includes from the installation right through to the end user experience. Nothing could be more comprehensive, yet intuitive and easy to use. Initial setup is straight forward and technicians were very helpful in getting Spot.ai to work with even pretty old existiing cameras that hadn't worked properly for years. Tested system with numerous different cameras and they all worked, even when some cameras were over 100 miles away and connected through a VPN tunnel. This system gets used every day. Integration with other camera systems works pretty well. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Nothing. Cannot think of one thing to dislike. Review collected by and hosted on G2.com.

BV
Barry V.
Small-Business (50 or fewer emp.)
"Best Camera System I Have Used"
5/5
What do you like best about Spot AI?

I have had great connectivity and have quickly and easily been able to see all our cameras. The insights feature allowing me to see activity in each camera's area is fanatastic to find and identify activities that need to be reviewed. I am easily able to access on my iphone as well. The search feature has worked very well being able to identify a window of time with insights and then preview video in definable time increments. I have a SpotAI window open all day. It is easy to bounce back and forth my different production areas and make sure everything is running. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

My only complaint is not having a 2x, 4x, 8x speed for reviewing video. It is less necessary than in other camera systems since the search feature allows you to breakdown video down into 1 minutes bites if needed, but would be nice. Review collected by and hosted on G2.com.