The customer service was second to none. If any issues arose, James Goodfellow and team would help get them solves immediately. Product was user friendly and made scoring games fun Review collected by and hosted on G2.com.

The main dislike was we sometimes ran into unique issues that took some time to figure out. Issues were always resolved Review collected by and hosted on G2.com.

We were able to update information and statistics for our hockey league participants. Review collected by and hosted on G2.com.

The product did not always communicate with our participants when we asked them to look at the information we input. Review collected by and hosted on G2.com.

SportNinja has introduced a radical new approach towards sports stats, focusing on an easy-to-use, scaleable platform that is as robust for administers as it is for participants and users. Their unique App-first approach to recreational sports stats is primed to change the game, and their drive and desire to innovate and improve their product are second-to-none in the industry. For a platform and support team that already provide considerable value, the future product roadmap is equally as bright for SportNinja. Review collected by and hosted on G2.com.

Working with a company from its infancy is not without growing pains. That said, where challenges are identified, the SportNinja team has been incredibly diligent about identifying both short, and long-term solutions, and continually seeking to improve the reliability of their product. Throughout the time that we've used SportNinja, we continue to be impressed and appreciative of the focus, attention, and support we receive from their team. Review collected by and hosted on G2.com.

SportNinja made scoring games easy and efficient. It eliminated many hastles of operating a league such as printing paper gamesheets, remebering to take the gamesheets to the rink, getting teams to fill the gamesheet prior to the game, your pen running out of ink, manually uploading the scores, etc. Review collected by and hosted on G2.com.

The only thing that I think SportNinja could improve on was being able to have both the regular season and playoffs under one competetion. For my league, we had to seperate them into two competetions (Regualr Season, and Playoffs). It would just be simpler to be able to see it all in the one place. Review collected by and hosted on G2.com.

SportNinja allows our league to keep track of scores, stats, and standings in an efficient way. They also are willing to listen to our needs and have added things such as custom penalties to accommodate our league. Review collected by and hosted on G2.com.

The set up of the divisions in the league was a bit confusing at first, but once we got used to it, it was pretty easy. There could be more video guides on setting up the app. Review collected by and hosted on G2.com.

Modern, intuitive app with a responsive development team that iterates quickly on feedback. Has all the bells and whistles you'd expect out of a cohesive league management app that allows administrators to effectively run a league, and team & players to track their schedules, rosters, and stats. Review collected by and hosted on G2.com.

Accessing league information directly on SportsNinja requires a free account, even if just viewing the schedule or other information that should be publicly accessible. Review collected by and hosted on G2.com.

SportNinja really improved the ability track scores and schedules. It greatly reduced the amount of email from members asking about game times. And the best feature was the attendance tracker. Review collected by and hosted on G2.com.

the biggest downside for our league was how "Spares" or "Affiliated Players" were recorded and tracked. Our league has a common pool of spares, and they had to be added to each roster they participated with, This created duplicates in different areas, including stats and rosters, especially when they used different jersey number. Because of this we have to manually tally the games participated for each spare, which we use to identify new members that are committed.

Having the ability to draw from a common spares list and assign the players on aweekly basis without them becoming part of the roster would be an improvement. Review collected by and hosted on G2.com.

Their desire to constantly improve the digital experience for players and sport administrators. This demonstrates their commitment to capture user input and to work with organizers to convert feedback into positive platform changes. Review collected by and hosted on G2.com.

Sport-specific challenges require more time to explain and fully understand so that the best solutions can be designed, tested + implemented. Support ticket service times are improving as they become more familiar with our organization. Review collected by and hosted on G2.com.

User friendly

Always growing, improving the solution

Zendesk support documentation is comprehensive. Makes it easy to self-serve.

The support group is second-to-none, when a user has a challenge that the Zendesk can't solve.. Review collected by and hosted on G2.com.

There's nothing I dislike. I think there are a few small areas that might not work as ideally for my particular events; however, when situations like this arise, the SN support team is quick to take notes and consider them as possible future enhancements. Review collected by and hosted on G2.com.

Completely paperless! All scoring, stats and game roster information is immediate on the app and in real time. No needing to upload scores online after games. Sportninja can be used on any mobile device, downloaded for free. This is perfect for any team reps, administrators, scorekeepers or anyone involved. Managing game attendance is super easy and makes it so players can check in for the games on their app to update the master rosters, which then is akeready set up for scorekeeping.In addition to game stats, it is great for recording and adminstering suspensions, sending notifications and auto locking out of those players. Any stats or game info that needs to be updated post game is simple and straight forward to do from the administrator within the app which saves so much time and reporting. The roster management system for teams removes so many steps of communication and gives reps their full control. And from the adminstrator side, the social communication function is super effective for sharing league information out to the entire user group.

SportNinja's registration process will make integrating teams into our league management system seamless and we will not need to manually enter duplicate information or transfer across platforms. The app also allows us to integarte our legue registration waiver requirements for EVERY player which is fantastic and removes the need for logging paper waivers.

Playoff and tournament set ups are super easy to perform, import teams and flow through the brackets. The playoffs allow for league adminstrator approval prior to advancement too.

Ultimately the funcationality that the adminstrators of the league have is fantastic and super easy. With full access to all fuctions, it allows to completely manage and assist with all league requirements in one single app that communicates to all parties involved. Review collected by and hosted on G2.com.

There have been so many updates and changes throughout the last year, which have all benefited our user and administrator experiences with SportNinja. Currently I would like it if there was a way to use this for other sports, and as I understand it, that may be coming in the very near future. Review collected by and hosted on G2.com.