--- title: Spoki Reviews meta\_title: 'Spoki Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Spoki works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Spoki Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Spoki but has limited features. Are you part of the Spoki team? [Upgrade your plan](https://my.g2.com/spoki/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Spoki is a conversational platform that leverages WhatsApp as a communication channel to offer businesses solutions to integrate with e-commerce, marketing tools, CRM, ERP, and customized software. Spoki takes sales strategies to a higher level by harnessing the power of instant and conversational messaging, accompanying the user throughout the entire customer journey: marketing, sales, customer support. As pioneers of conversational marketing, our goal is to revolutionize the way businesses communicate with their customers, leveraging innovative channels like WhatsApp, ensuring better KPIs and performance for companies.Thanks to Spoki, businesses can create valuable relationships and more direct and personal connections with their end customers. * * * Seller [Spoki](https://www.g2.com/sellers/spoki) Discussions [Spoki Community](https://www.g2.com/products/spoki/discuss) Languages Supported German, English, French, Italian, Portuguese, Spanish Overview by Giorgio Pagliara Show More ## Pricing Pricing provided by Spoki. ### Starter Pay As You Go 3000 Contacts ### Plus Pay As You Go 10000 Contacts [ View More Pricing Information ](https://www.g2.com/products/spoki/pricing) ## Top-Rated Alternatives [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Lime Connect (formerly Userlike)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lime Connect (formerly Userlike)") Lime Connect (formerly Userlike) 4.4/5(453) ](https://www.g2.com/products/lime-connect-formerly-userlike/reviews) [ View All Alternatives ](https://www.g2.com/products/spoki/competitors/alternatives) MP Martina P. Small-Business (50 or fewer emp.) 5/7/2024 "Immediate and constant support" 4/5 What do you like best about Spoki? We ran into trouble with a technical issue and the support team helped us resolve it quickly. Thanks to spoki we were also able to recover contacts and transform them into customers. Review collected by and hosted on G2.com. What do you dislike about Spoki? we realized that using the same email but different numbers and payment methods creates overlapping profiles, I hope I can overcome this technical aspect. Review collected by and hosted on G2.com. What problems is Spoki solving and how is that benefiting you? it allowed us to recover lost leads and convert them into customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Spoki for G2 to provide buying insight. 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Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. ](https://www.g2.com/products/tidio/reviews "Tidio")[ 2 ![Plivo Logo](https://images.g2crowd.com/uploads/product/hd_favicon/0219be4caa38f6525d39454d85265b89/plivo.svg "Plivo Logo") Plivo 4.5 (747) Global SMS & Voice calls for businesses of all sizes ](https://www.g2.com/products/plivo/reviews "Plivo")[ 3 ![Lime Connect (formerly Userlike) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9d98a0a9a385d19e59585efbd1e17111/lime-connect-formerly-userlike.svg "Lime Connect (formerly Userlike) Logo") Lime Connect (formerly Userlike) 4.4 (453) Lime Connect is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need ](https://www.g2.com/products/lime-connect-formerly-userlike/reviews "Lime Connect (formerly Userlike)")[ 4 ![ActiveCampaign Logo](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign Logo") ActiveCampaign 4.4 (14,779) ActiveCampaign offers effortless email and marketing automation. 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Always Driving Outcomes. ](https://www.g2.com/products/birdeye/reviews "Birdeye")[ 6 ![Fin Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin Logo") Fin 4.5 (3,901) Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. ](https://www.g2.com/products/fin/reviews "Fin")[ 7 ![GTM Studio - Powered by ZoomInfo Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8ada573c8501ec5365b452cfec53ba0d/gtm-studio-powered-by-zoominfo.svg "GTM Studio - Powered by ZoomInfo Logo") GTM Studio - Powered by ZoomInfo 4.5 (3,512) GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace - enabling RevOps and marketing teams to launch proven plays, enrich data automatically, and activate sellers fast, with no engineering support and no ticket queues. ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews "GTM Studio - Powered by ZoomInfo")[ 8 ![Podium Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium Logo") Podium 4.5 (2,109) Podium empowers local businesses to do more business in less time with the simplicity of text messaging. 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It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. ](https://www.g2.com/products/drift/reviews "Drift") [Show More](#) ## Pricing Options Pricing provided by Spoki. ### Starter Pay As You Go 3000 Contacts ### Plus Pay As You Go 10000 Contacts ### Professional Pay As You Go 100000 Contacts [ View More Pricing Information ](https://www.g2.com/products/spoki/pricing) ##### Categories on G2 [Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing) [Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top app for managing social media posts](https://www.g2.com/discussions/what-s-the-top-app-for-managing-social-media-posts)[What are the top free third party supplier risk management software](https://www.g2.com/discussions/which-are-top-free-third-party-supplier-risk-management-software)[What platform integrates social ads with analytics tools?](https://www.g2.com/discussions/what-platform-integrates-social-ads-with-analytics-tools) [Is a dedicated on-premise data integration platform worth it for a mid-size data team?](https://www.g2.com/discussions/is-a-dedicated-on-premise-data-integration-platform-worth-it-for-a-mid-size-data-team)[Which community association management software combines communication tools with automated billing and collections?](https://www.g2.com/discussions/which-community-association-management-software-combines-communication-tools-with-automated-billing-and-collections)[Pros and Cons Details](https://www.g2.com/products/spoki/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)