--- title: Spoke Phone Reviews meta\_title: 'Spoke Phone Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Spoke Phone works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 4 scale: '5' date\_modified: '2026-06-22' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Spoke Phone Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Spoke Phone but has limited features. Are you part of the Spoke Phone team? [Upgrade your plan](https://my.g2.com/spoke-phone/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke Phone guides employees to say the right things and collect the right information from customers, so every employee now has the skills to drive better conversations. The result is that customers get better experiences and the business gets better outcomes. To achieve this unique outcome, Spoke Phone combines traditional business phone systems, high--cost contact centers, and business process automation, and made it all easy to use on a mobile phone or desktop. * * * Seller [Spoke Network](https://www.g2.com/sellers/spoke-network) Discussions [Spoke Phone Community](https://www.g2.com/products/spoke-phone/discuss) Languages Supported English, French, Portuguese, Spanish Overview by Kieron Lawson Show More ## Pricing Pricing provided by Spoke Phone. ### ESSENTIALS Starting at $15.00 1 User Per Month ### PRO-CX Starting at $35.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spoke-phone/pricing) ## Top-Rated Alternatives [ ![Aircall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aircall") Aircall 4.4/5(1,639) ](https://www.g2.com/products/aircall/reviews) [ ![Kixie PowerCall & SMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kixie PowerCall & SMS") Kixie PowerCall & SMS 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/spoke-phone/competitors/alternatives) ![Martin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin G.") MG Martin G. Managing Director Small-Business (50 or fewer emp.) 2/27/2024 "The Phone System in the world" 5/5 What do you like best about Spoke Phone? Spoke allows our small business to present to customers as an enterprise. With call routing, IVR, call conferencing, messaging (SMS & WhatsApp), CRM integration and call recording it gives us everything we need and more. Customer support is second to none. The Spoke Team has helped us with special features and setting up our system so it has everything we need. We switched from our PSTN phone system to Spoke in 2018, and it was the best decision we make. When COVID forced all our team to work from home we tranistioned without a problem. Wew also have team members located across the world andf we never have to be concerned about communications. Our team uses Spoke everyday and loves the call recording feature to review their conversations, as well as for training and development. Review collected by and hosted on G2.com. What do you dislike about Spoke Phone? There is nothing about the Spoke App or service I dislike. The only issue we have is when your broadband connect is poor you have to manually pass the call to the carrier network. This is not difficult, but would be great if it happened automatically. Review collected by and hosted on G2.com. What problems is Spoke Phone solving and how is that benefiting you? Team members can be contacted by our customers and their collegues no matter where they are working. This allows for seemless communications and delivery of excellent customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zeth O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeth O.") ZO Zeth O. Founder Small-Business (50 or fewer emp.) 12/16/2021 "Finally! A well designed Twilio integrated phone app that is easy and has it all!" 5/5 What do you like best about Spoke Phone? I have been searching for a phone app for both mobile and desktop that integrates EASILY with my existing Twilio phone numbers for a long time. I'm not a coder, and Spoke is exactly the web app solution for Twilio that I have been looking for. It's easy to set up for us non-coding savvy people, and it very quickly guided me through the steps I needed to call and text from my computer. The price point is also a huge bonus as other solutions cost you hundreds per month, Spoke is very affordable. Review collected by and hosted on G2.com. What do you dislike about Spoke Phone? Nothing. If I had to, and I mean really have to, pick something I dislike, the UI of the application is dated and could look sexier. That being said, I am a businessman that believes in functionality over aesthetics any day. Review collected by and hosted on G2.com. What problems is Spoke Phone solving and how is that benefiting you? The problem I had was that there were no affordable solutions I could find that would allow me to use my very versatile Twilio phone numbers that I have had for about 7 years and affordably have an application that is separate from my personal cell phone, call from those numbers, receive calls on those numbers, text from Twilio numbers and more. I'm not a coder, and Spoke made it simple for me to finally stop forwarding my Twilio numbers to my personal cell phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rob H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob H.") RH Rob H. T Small-Business (50 or fewer emp.) 8/9/2022 "Using spoke to call internally and externally" 2.5/5 What do you like best about Spoke Phone? The app and ease of use with HubSpot contacts all in one place Review collected by and hosted on G2.com. What do you dislike about Spoke Phone? Not much to dislike from a user perspective Review collected by and hosted on G2.com. What problems is Spoke Phone solving and how is that benefiting you? Quick dialling to customers from the global customer list Review collected by and hosted on G2.com. Show More 2/9/2023 Validated ReviewerIncentivizedSource: G2 invite RM Ryan M. Founder/CTO 10/25/2021 "Nice SoftPhone with Integrated Forms/Fields for TOO MUCH Money!" 2.5/5 What do you like best about Spoke Phone? Very powerful soft phone capable of recording data, forms and information to be powered the external systems, on behalf of transmissions from Twilio. Review collected by and hosted on G2.com. What do you dislike about Spoke Phone? Unrealistic price point per user of minimum $15 upwards to $35 per month, not including SIP trunking connected minutes, limited reach for small businesses (under 30 users). Prices just increased from $10 min to $15 min, during the time I scheduled a demo. Review collected by and hosted on G2.com. What problems is Spoke Phone solving and how is that benefiting you? Not even able to put into play with under 30 users in our organization. Craig on the demo explained it's "hard to realize return on investment and value when you have under 30 users" Review collected by and hosted on G2.com. Show More 4/25/2022 Validated ReviewerSource: Organic ### There are not enough reviews of Spoke Phone for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Aircall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall Logo") Aircall 4.4 (1,639) Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. 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Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 7 ![CloudTalk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk Logo") CloudTalk 4.4 (1,851) CloudTalk is a remote-ready cloud call center software for sales and customer support teams. 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Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. ](https://www.g2.com/products/genesys-cloud-cx/reviews "Genesys Cloud CX") [Show More](#) ## Questions about Spoke Phone? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Spoke Phone ](https://www.g2.com/products/spoke-phone/discussions/new) GU Guest User What is Spoke Phone used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-spoke-phone-used-for) GU Guest User • Last activity over 4 years ago Does Spoke have an app? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/does-spoke-have-an-app) [ View all Discussions ](https://www.g2.com/products/spoke-phone/discuss) ## Pricing Options Pricing provided by Spoke Phone. ### ESSENTIALS Starting at $15.00 1 User Per Month ### PRO-CX Starting at $35.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spoke-phone/pricing) ##### Categories on G2 [Contact Center](https://www.g2.com/categories/contact-center)[Other Office](https://www.g2.com/categories/other-office) ##### Explore More [Blender vs Maya vs Cinema 4D for a freelance animator or small studio: which is worth paying for?](https://www.g2.com/discussions/blender-vs-autodesk-maya-vs-cinema-4d-for-a-freelance-animator-or-small-studio-which-is-worth-paying-for)[Which SEO software is top-rated for increasing website traffic](https://www.g2.com/discussions/which-seo-software-is-top-rated-for-increasing-website-traffic)[Which database DevOps vendors are strongest for zero-downtime releases?](https://www.g2.com/discussions/which-database-devops-vendors-are-strongest-for-zero-downtime-releases) [What platform supports multi-country location analysis?](https://www.g2.com/discussions/what-platform-supports-multi-country-location-analysis)[Where to find the best travel management apps for companies](https://www.g2.com/discussions/where-to-find-the-best-travel-management-apps-for-companies)[What are the best health care credentialing tools delivering measurable ROI within six months for critical business operations?](https://www.g2.com/discussions/what-are-the-best-health-care-credentialing-tools-delivering-measurable-roi-within-six-months-for-critical-business-operations) [Show MoreShow Less](javascript:void(0);)