1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [Spoke Discussions](https://www.g2.com/products/spoke-network-spoke/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f880c6674052805184d1003eaf534e2a/spoke-network-spoke.png "Product Avatar Image") ](/products/spoke-network-spoke/reviews) [ Spoke ](/products/spoke-network-spoke/reviews) (12)4.5/5 Your mobile teams are talking to customers right now. Can you see those conversations? Spoke gives regulated teams complete visibility and control over every customer call, SMS, and WhatsApp conversation – on mobile and at the desk. Most compliance tools stop at the desk. Your people are on mobile constantly: calling customers, closing deals, handling sensitive conversations. When those happen outside your systems, they're invisible. Unrecorded. Uncoachable. And if something goes wrong, undefendable. Spoke Phone Every call and message your team has with customers are logged, controlled, and compliant. Both on mobile and at the desk. No blind spots. Spoke Enlighten Every conversation automatically reviewed against your standards. Managers see who needs coaching. Teams get better over time. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Built for industries where getting it right keeps things moving In regulated industries, one bad conversation can stall everything. Spoke helps you stay on course by being HIPAA and FINRA ready and with enterprise-grade security. Spoke integrates with your CRM, compliance systems, and internal tools so conversations connect seamlessly to the rest of your business. Show More * * * ### 66.0 Nps Score Already have Spoke? ### All Spoke Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Spoke Phone used for? ](/discussions/what-is-spoke-phone-used-for) What is Spoke Phone used for? [ Other Office Software ](https://www.g2.com/tags/other-office-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Spoke+questions+and+get+answers+from+expert+users+in+our+Spoke+Discussions+section.&title=Spoke+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Spoke+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Spoke+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss%0aAsk+Spoke+questions+and+get+answers+from+expert+users+in+our+Spoke+Discussions+section.) 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[ Other Office Software ](https://www.g2.com/tags/other-office-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Spoke+questions+and+get+answers+from+expert+users+in+our+Spoke+Discussions+section.&title=Spoke+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Spoke+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Spoke+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss%0aAsk+Spoke+questions+and+get+answers+from+expert+users+in+our+Spoke+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Spoke+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss%0aAsk+Spoke+questions+and+get+answers+from+expert+users+in+our+Spoke+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/spoke-network-spoke/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1bc28fa102d9dec1eb71514ffaf25f0f/spoke-network-spoke.svg "Product Avatar Image") ### Have you used Spoke before? Answer a few questions to help the Spoke community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fspoke-network-spoke%2Fdiscuss%3Fsmall_ask%3Dspoke-network-spoke) No ## Top Contributors in Spoke 1 ![Ryan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan M.") RM Loading... ### [Ryan M.](https://www.g2.com/users/6d0343e0-8148-4144-8a10-df7f1c0efa0f "Ryan M.") Founder/CTO 1 pt