--- title: Splunk On-Call Reviews meta\_title: 'Splunk On-Call Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how Splunk On-Call works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 52 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ## Top-Rated Alternatives [ ![PagerDuty](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PagerDuty") PagerDuty 4.5/5(972) ](https://www.g2.com/products/pagerduty/reviews) [ ![xMatters](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "xMatters") xMatters 4.5/5(786) ](https://www.g2.com/products/xmatters/reviews) [ ![Opsgenie](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Opsgenie") Opsgenie 4.2/5(54) ](https://www.g2.com/products/opsgenie/reviews) [ View All Alternatives ](https://www.g2.com/products/splunk-on-call/competitors/alternatives) # Splunk On-Call Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Splunk On-Call but has limited features. Are you part of the Splunk On-Call team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them. * * * Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [Splunk On-Call Community](https://www.g2.com/products/splunk-on-call/discuss) Languages Supported English Solution Type All-in-One Overview by Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsplunk-on-call%2Freviews%3Flogin_required%3Dtrue%26page%3D4) ## User Insights Average based on 52 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Splunk On-Call Integrations (9) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Logz.io ](https://www.g2.com/products/logz-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") New Relic ](https://www.g2.com/products/new-relic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Statuspage ](https://www.g2.com/products/statuspage/reviews) Show More ![Mike P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike P.") MP Mike P. DevOps Specialist Computer Software Mid-Market (51-1000 emp.) 3/15/2016 "Alerting at your convenience" 5/5 What do you like best about Splunk On-Call? VictorOps was a great solution for us as it allowed all those on call to pick how they want to be alerted with custom options for phone numbers to call, email addresses to send to, sms and push alerts. Each individual doesn't have to worry about receiving a call at first if they are happy with sms or whatever works. The other main plus of the platform is aggregating alerts into one timeline view. Logging into to VictorOps in the app allows us to details about the alert and what is happening around it. We have information such as new code deploys right in the timeline so we can determine if something we changed started the alert. We also use the transmogrifier to change alerts to have our runbooks and information about the cloud environments to see if they are having any issues. We also get collaboration on this timeline as everyone can post about the incident from victorops' interface or via integrated chatops. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? I would want the ability to post to different slack channels in their slack integration. Right now it only posts to a single channel. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: Start a trial, fit it in to some of your alerting and see if it's your bag. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? We were looking for an alerting tool that would aggregate all our monitoring tools into one solution. From there we wouldn't have to rely on email but rather being able to use multiple contact points per person on call. With everything aggregated on the timeline we easily saved 20 minutes of investigation without having to look at multiple sources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stewart H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stewart H.") SH Stewart H. Principle Engineer Financial Services Mid-Market (51-1000 emp.) 1/28/2016 "Easy devops monitoring" 3.5/5 What do you like best about Splunk On-Call? My favorite aspect of their system is the ability to highly customize just about everything. We do this via a tool they provide called the transmogrifier which allows you to select fields on incoming data streams and perform actions/transformations on the data. This allows for everything from stopping the alert to adding data to the message. Their call rotation is pretty cool as well; way better than others that I have seen. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? The ramp up time is pretty heavy handed. It took us approximately a month to get it tuned correctly so that we weren't getting blasted by incorrect alerts. Once it was tuned though, I will say it is very good. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: If you get hung up, be quick to reach out to their technical support as they are very happy to assist. We have pinged them on many occasions in regards to their transmogirfier product and they been very helpful. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? We use this for devops monitoring and system alerting for all products. It has made it easy to route to the correct person and also escalate up the chain. Review collected by and hosted on G2.com. Show More 3/8/2016 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dmitrii M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmitrii M.") DM Dmitrii M. Lead Systems Engineer Mid-Market (51-1000 emp.) 8/9/2016 "Reliable alerting/collaboration tool" 5/5 What do you like best about Splunk On-Call? With Victorops you have a reliable method for delivery of notifications. You can be sure that notification was seen/acknowledged. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Some articles in documentation are outdated (for example page about integration with Nagios XI). Hard to use transmogrifier. Support usually contact you during US business hours. I was never contacted during EMEA business hours. However we had no critical tickets filed with support. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? Reliable notifications from multiple monitoring sources. Collaboration. Shift schedule. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 1/12/2017 "quick and easy alerting " 4/5 What do you like best about Splunk On-Call? very configurable, easy to start and manage calls Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? configuration of alerts can be a bit cumbersome Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? alerts, high severity calls, on-call management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB John B. Cloud Architect Publishing Mid-Market (51-1000 emp.) 7/5/2016 "Always dependable incident management system" 5/5 What do you like best about Splunk On-Call? Simple to use service that delivers exactly what is needed to handle all of our incident management needs. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Some of the transformations have taken some testing to get right, but I really don't have a dislike. Sure I complain and have been known to use it's name as a swear word a few times. But don't shoot the messenger. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? Incident management, notifications, on call, and incident reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Leland G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leland G.") LG Leland G. Associate DevOps Engineer Hospitality Mid-Market (51-1000 emp.) 8/22/2016 "I have only had good experiences with it so far, great platform." 5/5 What do you like best about Splunk On-Call? The plugins, fantastic amount of them! We use them to integrate into all of our systems. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Not a whole lot, possibly the interface could use a rework but I saw recent updates coming along to it. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: Get help from support on initial implementation to speed up the process, they are great and provide a great level of service Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? On call rotation and alerts, the escalation tier is really good to get the right people involved at the right time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C.") BC Brian C. Software Engineer Broadcast Media Mid-Market (51-1000 emp.) 3/29/2016 "Great oncall tool." 5/5 What do you like best about Splunk On-Call? The timeline and being about to talk with your team in the timeline. This helps most when you can not immediately jump on an issue and you see someone else already online that you can work with. The APP on android The chatops integration Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? I wish the transmongifier had better support of reg-ex. We are sending all email through victorops and we would like to extra very specific keys and mark as warning, or immediate action. When you have multiple teams integrating into victorops the ACK side of the tool gets busy, we have had many operates ack an alert for the wrong product and and not able to resolve this. Also for chatops it would be nice to have specific routes go to different rooms. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: Use it, if you do you will love it. You will enjoy the freedom of not having to be tied to your laptop. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? This is helping splitting oncall between US and the UK. Ops is able to easily talk to developers on rollout issues or ongoing issues. The benefits are almost imesurable with how much we use this tool, victorops on day one starting solving our issues and has continued to do so. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Dan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan S.") DS Dan S. Senior Lead Systems Reliability Engineer Entertainment Enterprise (\> 1000 emp.) 7/7/2016 "VictorOps for on-call page out " 4.5/5 What do you like best about Splunk On-Call? Easy post-mortems and reporting. Design is based on all incidents being actionable (no bad practices such as snoozing alerts by engineers). Good integrations with third parties. Highly responsive customer support. Ability to re-route an alert within app to another team or team member. Good escalation policies and page out policies that allow each user [engineer] to craft their own mechanisms and policy for getting contacted. Ability to transmogrify incoming alerts to desired formats. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Hard to see on-call schedules far in advance. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: A serious contender in this market space worth investigating. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? Complex on-call scheduling and alert integrations for page out Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Luis E. C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis E. C.") LC Luis E. C. Infrastructure Engineer, Value Pay Systems Food & Beverages Mid-Market (51-1000 emp.) 5/25/2016 "VictorOps reduces our noise so we can see what really matters" 4.5/5 What do you like best about Splunk On-Call? Alerts sorted by entity Acks Routing to the right team the first time Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Splunk integration could be better. There are some limitations to the Splunk alerting though. I'd like to see an app for splunk on the splunk app store. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? We run a large txn processing platform. Downtime is very expensive. We can now see real issues in the crowd of noise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 6/30/2016 "VictorOps Review" 4/5 What do you like best about Splunk On-Call? Flexibility of product, continuous releasing of new features and improvement of existing UI. Review collected by and hosted on G2.com. What do you dislike about Splunk On-Call? Reporting is underdeveloped, administration can be difficult for larger companies. Review collected by and hosted on G2.com. Recommendations to others considering Splunk On-Call: Proper implementation and administration is extremely important with this software. Review collected by and hosted on G2.com. What problems is Splunk On-Call solving and how is that benefiting you? Ability to loop in pertinent technical users to immediately address production issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Splunk On-Call? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Splunk On-Call ](https://www.g2.com/products/splunk-on-call/discussions/new) GU Guest User What is Splunk On-Call used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-splunk-on-call-used-for) [ View all Discussions ](https://www.g2.com/products/splunk-on-call/discuss) ## Pricing Options Pricing provided by Splunk On-Call. ### Custom Pricing -- ### Getting Started $9 per user/monthly, annually ### Essentials $29 per user/month, annually [ View More Pricing Information ](https://www.g2.com/products/splunk-on-call/pricing) Splunk On-Call Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e5d47d6fbc279b6fd32f29b6058c25a9/pagerduty.png "Product Avatar Image") PagerDuty 4.5/5(972) [ Compare Now ](https://www.g2.com/compare/pagerduty-vs-splunk-on-call) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3bd3c330ae9473fec45e6ad0ceddf248/opsgenie.png "Product Avatar Image") Opsgenie 4.2/5(54) [ Compare Now ](https://www.g2.com/compare/opsgenie-vs-splunk-on-call) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_75612f6f59f8fd888f1e80113be4a326/xmatters.jpg "Product Avatar Image") xMatters 4.5/5(786) [ Compare Now ](https://www.g2.com/compare/splunk-on-call-vs-xmatters) ##### Categories on G2 [Incident Management](https://www.g2.com/categories/incident-management)[IT Alerting](https://www.g2.com/categories/it-alerting) ##### Explore More [What should a small software startup evaluate when picking a contractor payment platform for global hiring and staying compliant from day one?](https://www.g2.com/discussions/what-should-a-small-software-startup-evaluate-when-picking-a-contractor-payment-platform-for-global-hiring-and-staying-compliant-from-day-one)[Which newsroom management software is best for coordinating press releases and media outreach for growing teams?](https://www.g2.com/discussions/which-newsroom-management-software-is-best-for-coordinating-press-releases-and-media-outreach-for-growing-teams)[Is AnnounceKit worth it as a release notes management tool for a product team that needs fast implementation without vendor lock-in, or does Beamer cover the same workflow with less overhead?](https://www.g2.com/discussions/is-announcekit-worth-it-as-a-release-notes-management-tool-for-a-product-team-that-needs-fast-implementation-without-vendor-lock-in-or-does-beamer-cover-the-same-workflow-with-less-overhead%20) [Auto dialer service top picks](https://www.g2.com/discussions/auto-dialer-service-top-picks)[Top CPQ software for streamlining sales processes](https://www.g2.com/discussions/what-is-the-top-cpq-software-for-streamlining-sales-processes)[Pros and Cons Details](https://www.g2.com/products/splunk-on-call/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)