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# Splunk Infrastructure Monitoring Reviews & Product Details

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SignalFx is the only real-time cloud monitoring platform for infrastructure, microservices, and applications. The platform discovers and collects metrics across every component in your cloud environment, replacing traditional point tools and providing real-time predictive analytics. The massively scalable SignalFx architecture is optimized for cloud infrastructure and microservices-based applications, It provides powerful visualization, proactive alerting, and collaborative triage capabilities for organizations of all sizes. SignalFx is used by leading enterprises across high tech, financial services, consumer products, retail, communications, media, entertainment, and web-scale players like Yelp, HubSpot, Acquia, and Kayak. SignalFx is venture-funded by Andreessen Horowitz, Charles River Ventures, and General Catalyst

* * *

Seller
[Cisco](https://www.g2.com/sellers/cisco)
Discussions
[Splunk Infrastructure Monitoring Community](https://www.g2.com/products/splunk-infrastructure-monitoring/discuss)
Solution Type

All-in-One

Overview by
Nick Wood

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## Pricing

Pricing provided by Splunk Infrastructure....

### SignalFx Infrastructure Monitoring

$15

Per host, per month

### SignalFx Microservices APM™

$45

Per host, per month

[
View More Pricing Information
](https://www.g2.com/products/splunk-infrastructure-monitoring/pricing)

## Top-Rated Alternatives

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## User Insights

Average based on 49 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Tim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim R.")
TR

Tim R.

Senior Devops

Computer Software

Small-Business (50 or fewer emp.)

12/21/2017

"Excellent product with superior customer service"

5/5

What do you like best about Splunk Infrastructure Monitoring?

While the product is excellent I have to say that what I like the best has been the top tier customer service. Every time I've had any kind of issue or question they have been quick to respond, polite, engaged, and actively seek to ensure I'm totally satisfied and everything is working.

They've also been very receptive to feedback and many of my suggestions have made it into the product. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

I wish it was easier to turn off metrics that I've got wired up to alerts. This doesn't come up often for me: mainly when I'm decommissioning a server. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

It's very easy to get started. If you're using AWS you can just connect your accounts. If you've got something else, you can just install collectd and use the default plugins. This gives you a decent baseline that you can build on. The real magic comes when you spend the time to understand how to make use of the analytics in tandem with working up custom stats with statsd (baked into collectd). Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

While we've used SignalFX for a lot of the standard system monitoring, the real win has come from a deep integration with one of our main applications. It's allowed our support personnel to more proactively reach out to our customers when they are having issues. This in turn has led to our customer base seeing us as more on top of things. Big win and has helped with customer retention and satisfaction. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Aaron "Checo" P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron "Checo" P.")
AP

Aaron "Checo" P.

Product Manager

Computer Software

Mid-Market (51-1000 emp.)

11/6/2017

"Amazing Company with a Solid Product"

5/5

What do you like best about Splunk Infrastructure Monitoring?

Integrations and customizations with SignalFx are relatively easy, and the support provided by their teams is second to none. Since adopting SignalFX, we haven't seen any noticeable downtime events or impactful service interruptions, the company is responsive to feature requests and bug reports, and our own teams love the functionality of the SignalFX site. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

There are a few minor limitations that really fall into the "would be nice" category in terms of urgency. Graphs and detectors cannot process more than 10,000 metrics (or hosts) at a time, alerting is limited to a single condition (instead of "alert when you see 'x' AND 'y' conditions concurrently"), and a few other features we'd like to see are missing, BUT solutions to all of these concerns are in their roadmap, so we're not overly concerned about them. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Definitely review and understand the features of other competitor products. If a sorely-needed feature is available elsewhere, just let SignalFx know. They're eager to enhance their product as needed, and otherwise have a rock-solid product with a phenomenal team to support it. I do recommend investing in a Field Architect, at least for your first year, if you have a complex integration and can afford it. Not only are they an advocate for the changes you need, they can help make sure you're getting the most out of the product and that you're holding yourself accountable to delivering the value you've promised your own stakeholders. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Our in-house monitoring service was having difficulty supporting the scale of our platform, it was generating too much alert noise, it had a very limited feature set, and it was so inadequate that new teams at our company were forced to each use different monitoring systems for their own services. We were also blind to the magnitude of issues across our platform.

With SignalFX, we were able to immediately identify several platform-wide issues that we had absolutely zero knowledge about beforehand, and we realized than an entire fleet of instances we had provisioned were going unused. We've since resolved all of those issues, saving over $1 million per year, and we've consolidated all of our monitoring services onto SignalFX. It is now used by half our company so we can all solve problems faster, and we've used it for our newest customer-facing feature! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Elias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elias S.")
ES

Elias S.

Technical Lead

Internet

Enterprise (\> 1000 emp.)

12/21/2017

"SignalFx offers a tremendously powerful monitoring/alerting platform with a few warts"

4/5

What do you like best about Splunk Infrastructure Monitoring?

SignalFx offers an extremely powerful paradigm, which really lets you analyze your data. It's pretty straightforward to ingest tremendous quantities of data, and then slice it on the fly however you want. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

The UI/UX are really really terrible, and need work. In particular, there are some pretty critical gotchas related to how timeseries are aggregated for display over long intervals (called rollups in their nomenclature) that aren't well exposed, and related to setting up detectors as realtime for alerting (called max delay in their nomenclature). Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Be prepared that while the tool is tremendously powerful, you'll need to invest in tooling to cover some weaknesses in their UI (non-power users will feel lost) Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Ingesting metric data for monitoring a microservice environment, alerting on anomalous events in said environment Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SS

Stephen S.

Software Engineer

Internet

Enterprise (\> 1000 emp.)

1/16/2018

"Powerful, but confusing tool"

3.5/5

What do you like best about Splunk Infrastructure Monitoring?

I love the amount of analytics power that SignalFX gives you. They definitely excel in clearly delivering and displaying lots of data. The pre-built dashboards and charts for common situations are also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

While it is easy to work with something that is already present in SingalFX, it is very difficult to start from scratch. Graphs and charts will look great once you create them, but digging into any options beyond that basics can be challenging and is not well documented. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

Take the time to thoroughly explore the tools. There is a lot more you can do beyond the basics and what is documented. Don't hesitate to reach out to support with questions. The feature your looking for may not exist, but they are generally helpful and responsive Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

We are using SignalFX to collect metrics across a number of micro services and are starting to use SignalFX detectors for alerting as well. Once we figured them out, we were able to start to use much more sophisticated alerting conditions to catch cases we previously couldn't (and ignore noisy ones that would previously alert us) Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Zach M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach M.")
ZM

Zach M.

Technical Lead

Internet

Enterprise (\> 1000 emp.)

1/4/2018

"A good solution for time series data"

4/5

What do you like best about Splunk Infrastructure Monitoring?

SignalFx makes it easy to visualize and alert on time series data. If you want to make charts of system load, requests per second, and so on, they will likely serve you well. Their tag/dimension model works well for our use case. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

SignalFx doesn't (yet) have a good story on ephemeral data. If you're monitoring docker containers that come into and out of existence frequently, you'll find pain points. Also, their metrics catalog can be very slow and unhelpful - this makes it difficult to find your data if you don't know its exact nomenclature. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

We use SignalFx to address real-time monitoring of most of our computational resources. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![DJ E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DJ E.")
DE

DJ E.

Lead DevOps Engineer

Computer Software

Small-Business (50 or fewer emp.)

1/4/2018

"SignalFX Review - Great!"

5/5

What do you like best about Splunk Infrastructure Monitoring?

Simplifies collectd use, allowing users to leverage the power of collectd without all the headaches of attaining visualization and actionable alerts Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

SignalFX is somewhat difficult with newer integrations. A lot of iteration and support usually is needed when setting up a newer released integration, especially for very generic integrations such as StatsD. Review collected by and hosted on G2.com.

Recommendations to others considering Splunk Infrastructure Monitoring:

SignalFX's value is in its customization. Anything that needs monitoring can be added in through a plugin via the Open Source collectd project, if the plugin is not built already. Level of monitoring can be adjusted based on necessity allowing costs be leveled with the monitored item's importance. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

- Infrastructure efficiency

- Proactive problem solving Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Osman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osman S.")
OS

Osman S.

Member of Technical Staff

Computer Networking

Small-Business (50 or fewer emp.)

12/21/2017

"Signalfx for monitoring production infrastructure"

4/5

What do you like best about Splunk Infrastructure Monitoring?

Its a very well architected product. I love the ability to send metrics with high number of dimensions and then aggregate them in a lot of different ways (average, max, min, topk, percentiles)etc. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

The alerting system needs to improve. We are using it for alerting on our production system and there are times when the alerts behave funkily.. though a lot of these cases are gaps in our understanding emanating from unclear descriptions. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Monitoring all major production infrastructure in addition to our custom metrics for microservices and stream processing engine. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/21/2017

"Good but not yet the leader in this field. Awesome support . Not clear architecture"

3.5/5

What do you like best about Splunk Infrastructure Monitoring?

I like thier customer support the best. They are pretty fast with resolving the issues or telling me what to do. I have been able to mail the SA's directly and they have been pretty fast Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

Few of the features i feel were not planned properly . E.g aws tags comes with the prefix aws\_ , this screws up my dashboards as my application might be reporting with test while signalFx says aws\_test and i cannot use both of them in the same dashboard.

SignalFx mostly is playing catchup with leaders such as Datadog. As a product, i feel datadog is much more matured compared to signalFx. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Infrastructure Monitoring and Reporting. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Luca G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luca G.")
LG

Luca G.

Software Engineer

Computer Software

Enterprise (\> 1000 emp.)

1/9/2018

"Good but the UI could see improvement"

3.5/5

What do you like best about Splunk Infrastructure Monitoring?

Detectors are great. They could use a faster preview and better explanation for algorithms used. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

The UI is not user friendly because:

- Confusing when a dashboard is saved or not.

- Not staightforward to move graphs from a dashboard to another. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Network monitoring (timings of calls, frequency) Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Boban J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boban J.")
BJ

Boban J.

Senior Web Developer

Internet

Enterprise (\> 1000 emp.)

1/10/2018

"Very useful but sometimes not super accurate"

3/5

What do you like best about Splunk Infrastructure Monitoring?

It's easy to setup alerts when things go wrong, easy to filter bigdata, dashboards are super-useful. Review collected by and hosted on G2.com.

What do you dislike about Splunk Infrastructure Monitoring?

Dashbords setup/find/update can be a pain, sometimes is stuck(freeze) when needs to introduce options in filtering. Please improve dashboards management ux. Review collected by and hosted on G2.com.

What problems is Splunk Infrastructure Monitoring solving and how is that benefiting you?

Measure all stats, notice and pinpoint fires in the system. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Splunk Infrastructure Monitoring? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Splunk Infrastructure Monitoring
](https://www.g2.com/products/splunk-infrastructure-monitoring/discussions/new)

GU

Guest User
•
Last activity almost 4 years ago

What is Splunk infrastructure monitoring?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-splunk-infrastructure-monitoring)

[
View all Discussions
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## Pricing Options

Pricing provided by Splunk Infrastructure....

### SignalFx Infrastructure Monitoring

$15

Per host, per month

### SignalFx Microservices APM™

$45

Per host, per month

[
View More Pricing Information
](https://www.g2.com/products/splunk-infrastructure-monitoring/pricing)

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##### 
##### Splunk Infrastructure Monitoring Features

Monitoring

Usage Monitoring

Real-Time Monitoring - Cloud Infrastructure Monitoring

Administration

Activity Monitoring

Analysis

Dashboards and Visualizations

Visibility 

Activity Dashboard

Uptime Reporting

[
View More Features
](https://www.g2.com/products/splunk-infrastructure-monitoring/features)

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