I find that Splose automates a lot of my processes and saves me a lot of time in admin. It's reasonably intuitive, and when there are things that are a little bit difficult, I can utilise the chat feature to quickly resolve an issues. The AI chat feature is really helpful, and helped me navigate the areas of my business really easily. Also, the initial setup was quite smooth and well supported. Review collected by and hosted on G2.com.

Sometimes some of the emailing can be a little bit confusing as certain emails are only available from certain pages. Review collected by and hosted on G2.com.

I find the integrated AI into the clients workspace the most valuable and time saving part of the system. As an independant solo practice, this saves me tons of time. They recently are trialling something called 'AI blocks', which has further revolutionised my workflow and time savings!

Despite having had a few issues, from my experience Bobby (online assistant) and then later the 'real people' you connect to have always been helpful and responsive. Review collected by and hosted on G2.com.

Maybe just me, but integration with Xerox seems to have some nitty gritty things to change/update. Sometimes on Xerox side, other times on Splose side. I'm not a finance person, so this gets me everything as I dont understand the finance language! Review collected by and hosted on G2.com.

Bobby the chatbot help is the best I have seen for trouble shooting and usually solves the issue without needing to talk to a Human .

The auto-integration of forms is also very useful. Review collected by and hosted on G2.com.

Logging in requires physically putting in my business name with hyphens —- - - .splose .coma.au - computer cant seem to be auto-save the log in to avoid repeating, however this may be as issue at my end Review collected by and hosted on G2.com.

I like that Splose focuses on functionality and frequently provides updates. It's great to have the opportunity to give input on what updates I'd like to see. Invoicing is a lot easier with Splose, which is a big plus. I also appreciate that the initial setup was easy. Review collected by and hosted on G2.com.

Sometimes it feels like the big improvements that would enhance the experience for the majority of users are selected, but the really small things, like not having to click into a search field, don't get prioritized. These small things actually impact the user experience quite a lot. But I am being quite picky here. Review collected by and hosted on G2.com.

Splose offers a super friendly user interface. Our team took to it very quickly making the transition from our old CRM stress free.

The dev team are always making updates to the platform and offer a great way for users to submit development suggestions.

I greatly value the ability to generate an array of reports - it makes reviewing staff performance, appointment data and client information a breeze.

We use the Batch Invoice function along with NDIS Bulk Uploads all the time. Review collected by and hosted on G2.com.

Not much, to be totally honest. The suppprt team have always been very accepting of any feedback I have. Review collected by and hosted on G2.com.

Splose is user friendly and intuitive. The functions I find most useful are attaching an invoice and progress note right to the calendar. Those are the functions i use most often. Review collected by and hosted on G2.com.

AI isn't really applicable to my purposes. I also don't make full use of all the features available, but those i do use are helpful. Review collected by and hosted on G2.com.

Customer support that is helpful and fast Review collected by and hosted on G2.com.

Inability to resend emails (currently need to copy and paste to resend) Review collected by and hosted on G2.com.

I like the variety of tools that I can use within one program with Splose. It's helpful to just navigate around one website and do pretty much everything I need for a client in one place. Splose is convenient and streamlined, saving me time by decreasing the need to navigate different systems. It handles emailing, reminders, invoicing, and keeps track of payments, along with providing calendar and note-taking features. Review collected by and hosted on G2.com.

I found it a challenge to set up, but I think that's more about my lack of experience doing it than Splose itself. Review collected by and hosted on G2.com.

Great for managing client information and high level practice performance. Intuitive screen layout and the online chat function is excellent in helping to resolve issues. Review collected by and hosted on G2.com.

When downloading pre-populated forms into a PDF the formatting is lost. The end document does not look good so manual re-formatting is required before document can be sent out to clients. Review collected by and hosted on G2.com.

The customizable fields that all interlink Review collected by and hosted on G2.com.

Nothing major, some features are still being refined Review collected by and hosted on G2.com.