Splose integration with business software is flawless, the ease of the calendar booking/billing system is fantastic when it comes to invoicing. Invoicing is quick and simple to use, the user guides are simple to understand - so you can get set up the right way the first time. Such thoughtful steps for supporting practitioners and small businesses to succeed easily and cut down on administrative duties makes this program worth its weight in gold. Being able to track cases and set within NDIS funding periods is fantastic to maintain responsible use of funding. Being able to see billed vs paid invoices on the dashboard is excellent.

Customer support is fast and helpful when queries need to be resolved.

I use and rely on Splose everyday for my business - and would be lost without it. Review collected by and hosted on G2.com.

There are none. Splose is exactly what I need Review collected by and hosted on G2.com.

Splose is incredibly intuitive and easy to use, even when setting up more advanced features. It has a really strong set of tools that make it feel like a complete CRM rather than just a practice management system. From waitlist management and calendar scheduling through to invoicing and client records, everything is integrated into one platform.

The invoicing process is particularly quick and easy, which saves a lot of administrative time. The embedded forms feature is also fantastic and makes it simple to collect information from clients in a streamlined way. Appointment reminders are another feature we rely on heavily.

One of the things I appreciate most is the level of customisation available, particularly with progress notes and templates. This allows us to tailor documentation to suit our clinical and compliance requirements.

I also really like how community-minded the Splose team is. The Ideas Hub is a great feature where users can suggest and vote on improvements and see what the developers are currently working on. It genuinely feels like user feedback shapes the direction of the platform. Review collected by and hosted on G2.com.

Some of the formatting options for forms and progress note templates could be improved. While the end result looks good from the user perspective, the backend formatting can sometimes be a bit harder to structure when building templates.

Progress note formatting can also shift slightly once notes are finalised, which means templates sometimes require a bit of tweaking to ensure they display well. This setup can be a little time consuming initially, although once everything is configured properly it works very well.

The waitlist function is useful but could benefit from more flexibility depending on the structure of the practice.

One feature that would be a real game changer would be an integrated task or to-do list for each practitioner that can be linked to individual clients. This would be particularly helpful for tracking things like report due dates in compliance-heavy sectors such as the NDIS. Alternatively, an integration with task management platforms like Asana or Microsoft To-Do could provide similar functionality and help streamline workflow management. Review collected by and hosted on G2.com.

I love how I can always get help at the drop of a hat with Splose. I don't have to wait to get through to a busy company, and most of my problems are always solved within a short time. I also really love how responsive the team is to new suggestions and features from users. This is something I've never experienced before in a client management platform, so it's a really refreshing change. Splose has been great at integrating everything I used to use different software for into one place, like my service agreements and forms, which is great for record keeping and has really streamlined things for me. It was really easy to set up, and the help guides were great. It's nice to know that the developers care about providing a better service. Review collected by and hosted on G2.com.

I don't have any complaints at this stage Review collected by and hosted on G2.com.

The constant improvements are what I appreciate most. Yes, some things may not work in the way that would suit me best, but I know I can request changes and then watch as they’re developed. I also really like how user-friendly it is. Review collected by and hosted on G2.com.

I ran into a few roadblocks with ACC, but most of them have been figured out now. Review collected by and hosted on G2.com.

It has a clean interface, the admin and helpdesk are friendly and pretty responsive, and it is fairly tailored to the major work environments that I need to work in Review collected by and hosted on G2.com.

It is becoming more and more responsive to bigger business I suspect, with batch invoicing and multi location appointments being the sort of focus it is taking, but not attending to long standing issues that sole traders have raised eg, around appointment scheduling and reminders Review collected by and hosted on G2.com.

It’s intuitive and covers all of my needs. I particularly like the help that’s available—most things can be resolved through the chatbot, and if not, the staff are helpful as well. Review collected by and hosted on G2.com.

Nothing really! It was pretty easy to set up, and the guides were clear and helpful throughout. Review collected by and hosted on G2.com.

I have been using Splose as our practice management software since starting my business, and it has been really easy to set up and use. The team are very responsive, open to feedback, and it is clear they are continually updating and improving their systems and processes. It has been a great platform for our practice. Review collected by and hosted on G2.com.

The only area I would love to see developed further is having the option to speak with someone directly over the phone when needed. The chat support team are helpful and responsive, but sometimes it would be great to be able to talk something through quickly with a person. Review collected by and hosted on G2.com.

I really appreciate how Splose helps me keep track of my appointments and allows my clients to book online. It's quite helpful for keeping track of the number of appointments left in the mental health care plans. I value the booking calendar and online booking features. Keeping track of client notes, as well as communicating with GPs and clients, meets all my general client requirements. Plus, the initial setup was pretty easy, and the Splose team was lovely, helping me integrate quickly without losing much. That's something I absolutely value. Review collected by and hosted on G2.com.

I'd really like the ability for clients to cancel their appointments themselves and get an alert when they do. Also, it would be nice to easily pull out a list of clients on a daily basis to print and place at the front desk, because without that it's a bit tricky because we share a machine among mixed allied health services. Review collected by and hosted on G2.com.

I use Splose for my day-to-day work, specifically for writing my daily entries, assessments, and managing my appointments. It saves me time, and I really like the AI functions, especially for writing my daily entries. I can dictate the session or complete a transcript, and Splose AI generates SOAP notes for me. Splose accurately picks up my accent and correctly writes what I am saying. The support from the team was good; they provided me with videos and information on setup, making it easier. Review collected by and hosted on G2.com.

As it has different functions, it takes a while to understand all of them. Review collected by and hosted on G2.com.

I like how Splose is very well integrated and that they use AI to improve the efficiency and effectiveness of my practice. The AI chatbot is really useful to help me find solutions to problems. If I can't find solutions, it often redirects me to real staff who are very responsive and quick at getting back to me, which helps me find a solution. Review collected by and hosted on G2.com.

I think there could be more features on the forms that are currently available, such as the ability to easily duplicate forms and add features to these forms live, rather than having to go to the original template of the form and make edits there. Review collected by and hosted on G2.com.