I find Splose very easy to use, which makes things quick and convenient for my business. I'm particularly happy with how it manages calendar shift notes and invoicing. Once I put details in the calendar, they're ready to be invoiced straight away. It's simply a matter of approving it and sending it off by email. These features help streamline most of my business needs, making my workday more efficient. The initial setup was also fairly easy. Review collected by and hosted on G2.com.

I just don't think that we should have to pay for AI services, but that's my opinion. Otherwise, it's good. Review collected by and hosted on G2.com.

I like that splose brings the core parts of allied health practice management into one clean, easy-to-use platform. Scheduling, notes, invoicing and NDIS admin feel much more streamlined, which saves time and reduces unnecessary double-handling. Review collected by and hosted on G2.com.

The main drawback is that splose does not currently offer two-way sync with Outlook calendar, which makes it harder to manage multiple calendars and creates unnecessary double-handling. It would also benefit from a stronger task manager and CRM-style workflow tools, as this would make follow-ups and client management more efficient. Another limitation is that documents need to be edited through external software, which increases the risk of duplicate files or version-control issues. Review collected by and hosted on G2.com.

I use Splose to make case notes for my clients, and it's great that I can save my case notes and files. Keeping track of my calendar and easily booking and rescheduling sessions is super helpful. I find Splose visually appealing and easy to navigate, and it didn't take long for me to get the hang of using it. The AI help bot is handy, as it helps me solve problems quickly without having to wait for an actual person. Additionally, Splose is more cost-effective compared to the product we used before. Review collected by and hosted on G2.com.

I would like there to be an option to mark all conversations as read, because right now there is a constant red alert that I have unread conversations. The initial setup was not easy. Review collected by and hosted on G2.com.

The most helpful things about Splose are the automation features, the ability to streamline workflows, and the way it can reduce the admin load involved in running an allied health practice. I really value tools that help save time and capacity, especially when that time can be redirected back into meaningful client work. I’ve also found the customer service to be very responsive, which gives me confidence that support is available when needed. Review collected by and hosted on G2.com.

I am yet to use Splose’s features to their full extent as a sole trader, so I cannot comment on every aspect of the platform in day-to-day use. I am also currently taking a break from practice, but I do plan to return to the platform when I return to practice.

From what I have explored so far, the main limitation for me is that there does not currently seem to be an option to place a plan on hold during extended breaks from practice. I would love to see more flexibility in this area in the future, particularly for sole traders and allied health clinicians navigating parenting, caring responsibilities, health needs, burnout or other major life transitions.

Overall, this is more of a feature I would like to see added than a major concern with the platform itself. Review collected by and hosted on G2.com.

I like that I can set up intake forms and send the links to clients. It takes some work off me and standardised my forms, which is really helpful for managing my practice efficiently. Review collected by and hosted on G2.com.

I find Splose complex to use, especially when trying to find how to get to the forms and the links, which is quite a process. I'm also finding learning it difficult, and the initial setup wasn't easy at all—I had to employ someone to do it for me. I'm not sure it's worth the money with the small amount of clients I have. Review collected by and hosted on G2.com.

I dont really have anything negative to say about Splose. It has been a perfect fit for our small Developmental Eductaion/Positive Behaviour Support Practice.

With 95% of our business being funded by NDIS. Splose has made meeting NDIS compliance requirements an absolute breeze for registration and maintenance audits.

The built in AI bot "Bobby" has been extremely well used as we navigated learning the software and maximising its use for the size and scope of our business. It has been able to clearly answer all of my questions and where there isnt a clear answer, there is always support staff on the other end to bridge any gaps in practical support. But to be honest - outside of my initial 2 week free trial where i was in a 'rapid learning' phase, I have not needed any support outside of "Bobby".

The Splose Facebook group has been an excellent resource in terms of offering ideas of how our business could potentially better utilise the product. Review collected by and hosted on G2.com.

I have found two areas that Splose's functionality doesnt 100% perfectly match the operations of my business:

1. All sub-contracting practitioners who are linked with my splose account ony have access to the clients that i connect them too, but they have access to 100% of the contacts who are created in the contact list (which consistst of contacts connected with their caseload x 5). Its not great for confidentiality and i would like to be able to restrict access within the contacts section of the softward.

2. I invoice from Spose, which integrates perfectly with Xero. However, i need to reconcile through Xero or the payments are not accurately assigned to invoice numbers. I can mark invoices as 'paid' through splose, and this will integrate into Xero as a 'payment recieved' but not always reconciled against the corresponding invoice. Ideally it would be great to be able to both invoice and reconcile through Splose. But appreciate that this would be a next level acocunting software build within Splose where our bank account would need to be linked into Splose. Review collected by and hosted on G2.com.

I like that Splose is very user-friendly and simple to use. It keeps everything I need all in one place, which I find really convenient. The booking functions work fine and they link to my online booking form on my website, making it easy for clients to use. I also appreciate how easily it shows and collates my revenues, providing a clear visual in a graph format for tracking our clinic's performance. The initial setup was very easy with Splose, and the guidance, support, feedback, and tutorials provided are really helpful. Overall, Splose does everything I need it to do, and I am happy with my decision to use it. Review collected by and hosted on G2.com.

I want a function within Splose to highlight a client and have an active client list separate from others. For instance, if a client cancels an appointment and doesn't rebook yet, I could put them on that list. It would also help with follow-ups, like if I need to organize something for a client but am busy, I could make a quick note and have an overview screen for reminders. Also, the integrations with high caps machines and bank accounting could be improved. Like, with the integration with Xero, it sends information client by client, which isn't how banks reconcile payments from health insurance or cash payments. That's frustrating, but it's not solely Splose's fault, it's more about Xero and banking systems. Review collected by and hosted on G2.com.

I absolutely love using Splose as my CRM. When I first started out as a small practice, I trialled a range of different CRMs, but it quickly became clear that Splose was the right fit for us. The system is incredibly easy to navigate and feels smooth and intuitive, which made the transition seamless for our team.

We’ve had little to no difficulty with Splose, and on the rare occasion I’ve had a question or thought I might run into a problem, the helpful chat function has resolved it straight away. The support team is always responsive and genuinely helpful.

One of my favourite features is the case function, which makes it easy to track how many sessions we have left and how many hours remain in a service agreement. I also really like the integrated forms; we’ve been able to embed our referral link directly into our social media and send it out to families so they can easily add their details, and Splose automatically creates a client file from the referral. This has been a lifesaver for our backend admin.

Creating service agreements within the CRM is seamless, and Splose tracks everything, automatically sending out agreements and copies to everyone who needs them. I also appreciate being able to access Splose on my computer or my phone wherever I am, which is invaluable for a mobile practice like ours.

The price is very competitive compared to other providers we considered, and for the features and support you get, it’s excellent value. I’ve also recently started trialling the AI function and have found it to be a real time-saver for our backend processes. Review collected by and hosted on G2.com.

Nothing, really. They keep updating it, so if anything comes up, it gets sorted out quickly. Review collected by and hosted on G2.com.

Splose is largely intuitive to use in terms of its user interface, from setup to everyday use. I appreciate that a support can be easy and quick to get on to, both a live person and the AI chat. There's also an online community via a Facebook page to ask questions and share experiences. Additionally, there is a ideas hub to post wanted features and it includes both a voting and tracking system to follow the progress of the proposed ideas. Anytime there's an issue with the performance, I receive subscribed updates. I only use a couple of the integrations such as Zoom which I've found to connect well and make it more seamless to send out appointment links and start appointments - This includes receiving a notification 5 minutes before which allows me to jump directly into the session. I'd say the pricing is reasonable for the package I receive and there are add-on options such as Splose AI. Review collected by and hosted on G2.com.

It'd be great to see what seems like it'd be default features to be added such as a receipt automatically sent when online bookings are made. Also, as a practitioner who sees children and adults, it'd be great to have the option to send correspondence with the parent/carer's name as the child rather than the child. I'd also like it to be more streamlined with booking and comms for other services that I do such as group supervision. Review collected by and hosted on G2.com.

Splose is very adapted to scheduling, billing and fund management in the context of the NDIS. I am able to quickly see how much funding is remaining for clients, and the possibility to setup funding periods is invaluable.

I also love the possibility to link in all notes and communications - I have used other CRM in previous companies, and here were multiple systems in place to complete all these tasks - centralising all in one single CRM has been the biggest time saver for me. Review collected by and hosted on G2.com.

When I edit appointments, it can reset to a default appointment duration - i.e: if I change the start time but want the same end time, i also need to manually re-enter the end time. Review collected by and hosted on G2.com.