Lucas B.
LB
Lucas B.
Installer and help desk support
Small-Business (50 or fewer emp.)
"Simple and effective"
4.5/5
What do you like best about Splashtop Remote Access?

Easy to setup and to connect to.

Every day usage to acces clients with numerous features.

Easy to integrate new computers in the different client groups. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The only downside is not being able to connect to the same PC with different instances. Review collected by and hosted on G2.com.

AK
Azhar k.
IT Engineer
Small-Business (50 or fewer emp.)
"easy to use"
4.5/5
What do you like best about Splashtop Remote Access?

easy to use and secure, light weight agent Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

always we have to download agent and internet speed matters Review collected by and hosted on G2.com.

Matthew S.
MS
Matthew S.
Managing Director
Small-Business (50 or fewer emp.)
"Reliable and does what it needs to"
5/5
What do you like best about Splashtop Remote Access?

Easy to start a session, save logs, see details, blank screens for secure access. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Can't grab a screenshot or preview the screen without starting a full session with the computer Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A very reliable remote access toolkit"
4/5
What do you like best about Splashtop Remote Access?

I have been using the service daily since 2021 and have had no issues. The only instance I had when I needed to check something with support, the response was very quick and informative. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Nothing. Works well for me and serves the purpose intended. Review collected by and hosted on G2.com.

Chet L.
CL
Chet L.
Small-Business (50 or fewer emp.)
"Fantastic product, affordable, and secure."
5/5
What do you like best about Splashtop Remote Access?

The price is incredible and why we are long-time customers. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The client app sometimes has issues connecting and has to be reset. Review collected by and hosted on G2.com.

mark s.
MS
mark s.
President
Small-Business (50 or fewer emp.)
"Must have tool"
5/5
What do you like best about Splashtop Remote Access?

I and my staff can access all our workstations remotely. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Nothing really. It works great. Early on there was an issue with the screen size being small on the local workstation, but that seems to have been resolved. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Mid-Market (51-1000 emp.)
"Great app, lots of customization to cater to your needs"
5/5
What do you like best about Splashtop Remote Access?

The most helpful thing about Splashtop Remote Access is how easy the app is to deploy and learn. We were able to implement it in our company very smoothly. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

The least helpful thing is the lack of security options that we are able to manage from our end. Users cannot reach out to our system administrators to reset their MFA. Review collected by and hosted on G2.com.

MS
Max S.
Senior Support Engineer
Small-Business (50 or fewer emp.)
"Can be helpful but connections can disconnect alot"
2.5/5
What do you like best about Splashtop Remote Access?

its easy to install and see a list of the connections, Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

a lot of disconnects and crashes, and alot of the time computers will say they are offline when they aren't Review collected by and hosted on G2.com.

João M.
JM
João M.
IT Manager
Mid-Market (51-1000 emp.)
"Full Remote Access APP"
5/5
What do you like best about Splashtop Remote Access?

Our company only uses this application.

App logs for check who access to servers;

The possibility to disconnect the current session of any user; Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Sometimes it consumes a lot of Internet bandwidth. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Splashtop is Great!"
4/5
What do you like best about Splashtop Remote Access?

Splashtop has worked great for our organization. It makes assisting staff members remotely quick and easy; saving me time commuting from location to location. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Access?

Occasionally, I will notice on the Splashtop business app, it says that a particular workstation is active, but when I try to remote to it the connection fails. Having the staff member reboot the computer usually fixes this. Review collected by and hosted on G2.com.