--- title: Splashtop Remote Access Reviews meta\_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 518 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 518 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Splashtop Remote Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. [(61 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572855&qs=pros-and-cons#reviews) Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. [(35 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572813&qs=pros-and-cons#reviews) Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. [(25 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573091&qs=pros-and-cons#reviews) Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. [(19 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573238&qs=pros-and-cons#reviews) Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. [(19 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573880&qs=pros-and-cons#reviews) Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. [(22 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573033&qs=pros-and-cons#reviews) Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. [(13 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573019&qs=pros-and-cons#reviews) Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. [(8 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573098&qs=pros-and-cons#reviews) Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. [(7 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573434&qs=pros-and-cons#reviews) Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. [(7 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573688&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Splashtop Remote Access ##### 1. Ease of Use Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. [ See 61 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572855&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Great remote access agent" What do you like about Splashtop Remote Access? Good quality agent, allows for fluid and secure remote access to endpoints. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Responsive Support That Listens" What do you like about Splashtop Remote Access? Ease of use and support team takes feedback to create new features. ##### 2. Easy Setup Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. [ See 35 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572813&qs=pros-and-cons#reviews) See Related User Reviews GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you like about Splashtop Remote Access? I like that Splashtop Remote Access allows us to see the last time a user has logged in and what user is currently logged in. This feature helps me kn ![Peter W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter W.") PW Peter W. 5.0/5 "Fast, Secure, and Cost-Effective Remote Access" What do you like about Splashtop Remote Access? I appreciate the speed and simplicity of Splashtop Remote Access. It does exactly what I need, even from my smartphone. If I need a file, I can simply ##### 3. Remote Access Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. [ See 25 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573091&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Great remote access agent" What do you like about Splashtop Remote Access? Good quality agent, allows for fluid and secure remote access to endpoints. GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you like about Splashtop Remote Access? I like that Splashtop Remote Access allows us to see the last time a user has logged in and what user is currently logged in. This feature helps me kn ##### 4. Easy to Access Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. [ See 19 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573238&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Works great!" What do you like about Splashtop Remote Access? The ability to limit or change access so easily, the connection is simple and strong, and the only time I have issues is if my own internet is spotty. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Splashtop has worked great so far!" What do you like about Splashtop Remote Access? The ease of access. It's very simple to explain how to access your remote PC to end users. ##### 5. Remote Support Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. [ See 19 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573880&qs=pros-and-cons#reviews) See Related User Reviews NS Nicholas S. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive UI, Secure Remote Access" What do you like about Splashtop Remote Access? I really appreciate how Splashtop Remote Access simplifies remote connectivity for my end users, allowing them to access their work computers using th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations." What do you like about Splashtop Remote Access? I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u ### 5 Cons or Disadvantages of Splashtop Remote Access ##### 1. Remote Access Issues Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. [ See 22 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573033&qs=pros-and-cons#reviews) See Related User Reviews GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you dislike about Splashtop Remote Access? I don't like that the ability to restart or wake up a device never seems to work for me. I also wish the remote interface allowed for drag and drop fi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Very Easy to Use for End Users and Support Technicians" What do you dislike about Splashtop Remote Access? There have been a few times not been able to connect to users laptops. But these issues seem to come and go and cannot seem to pinpoint on why can not ##### 2. Connection Issues Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. [ See 13 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Very Easy to Use for End Users and Support Technicians" What do you dislike about Splashtop Remote Access? There have been a few times not been able to connect to users laptops. But these issues seem to come and go and cannot seem to pinpoint on why can not ##### 3. Feature Limitations Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. [ See 8 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573098&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Responsive Support That Listens" What do you dislike about Splashtop Remote Access? it is not as robust in managing large teams that need fine access to various groups ##### 4. Not User-Friendly Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. [ See 7 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573434&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful Functionality and Great Value with Endless Possibilities" What do you dislike about Splashtop Remote Access? The GUI is a bit complicated and can feel slightly confusing at first. ##### 5. Slow Performance Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. [ See 7 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573688&qs=pros-and-cons#reviews) See Related User Reviews AP Adam P. Mid-Market (51-1000 emp.) 5.0/5 "Cost-Effective, Reliable Remote Access" What do you dislike about Splashtop Remote Access? My only complaint is that we have trouble with certain Intel graphic drivers. Artifacts of windows stay on the screen or the refresh is drastically de ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Working from Home" What do you dislike about Splashtop Remote Access? Sometimes it disconnects at random or slows down ![Andrew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew A.") AA Andrew A. Owner and engineer Small-Business (50 or fewer emp.) 8/6/2025 "Splashtop the best option for remote software" 5/5 What do you like best about Splashtop Remote Access? Easy of use, from installation to logging into my clients computers to give support, fast and full of great features. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? None that I can really think of, the software work for my needs. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? The ability to transfer files, i.e. apps, firmware, etc to my remote client with ease. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FB Felix B. Technical Director Mid-Market (51-1000 emp.) 8/5/2025 "Versatility and no lag" 5/5 What do you like best about Splashtop Remote Access? It’s versatility and the deployment packages. Interface is simple and neat Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? The fact that the business licence needs me to add the computer to my company, it would be nice to be able to connect exceptionally to computers outside my org Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Low cost RD software and RS tools Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JE Jason E. Partner/Founder of an MSP Small-Business (50 or fewer emp.) 7/1/2025 "Been using Splashtop for over 10 years! No complaints!" 5/5 What do you like best about Splashtop Remote Access? It’s easy to configure, it’s consistent and reliable. They’ve worked out most all of the bugs. Our clients like Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? No complaints. Splashtop has been a great tool for servicing our 300+ endpoints that our MSP manages. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? They keep adding features like transferring an file/installer from an iPad to an endpoint. That’s a big deal for me. I appreciate that they are actively improving the service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![James S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James S.") JS James S. Information Field Tech Enterprise (\> 1000 emp.) 6/16/2025 "Easy To Use" 5/5 What do you like best about Splashtop Remote Access? Being able to assist employees remotely! Being able to access their PC's anywhere in the world is an awesome tool. Saves time by not having to drive to the site. It's easy to use for all of our employees as well. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? I don't like that android or iPad isn't included at our pricing plan. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Being able to access the PC's remotely and not having to drive to the sites to assist. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/7/2026 "Powerful Functionality and Great Value with Endless Possibilities" 4/5 What do you like best about Splashtop Remote Access? Its functionality, its cost, and its possibilities. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? The GUI is a bit complicated and can feel slightly confusing at first. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? It helps us provide remote support to our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Small-Business (50 or fewer emp.) 7/18/2025 "Works great!" 5/5 What do you like best about Splashtop Remote Access? The ability to limit or change access so easily, the connection is simple and strong, and the only time I have issues is if my own internet is spotty. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? I think the one issue I have, is that upon first sign in on a new computer, it sends you an email. Sometimes, I do not have this email available so if there was another way to gain access that would be helpful. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? the ability for my team to work from home and check in while on vacation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ND Nicholas D. Product Specialist and Web Administrator Small-Business (50 or fewer emp.) 7/8/2025 "It is great" 4/5 What do you like best about Splashtop Remote Access? Splashtop allows you to access computers seamlessly and easily no matter what platorm. I love the ability to transfer files great for projects. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Sometimes like in server 2025 the service causes issues but changing to delayed start resolves. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? It enables users to access pc and eaasily take control assiting in daily tasks and troubleshooting Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ember M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ember M.") EM Ember M. IT Director/Network Administrator Mid-Market (51-1000 emp.) 6/16/2025 "Amazing Experience" 5/5 What do you like best about Splashtop Remote Access? I love the ease of use, the stability when remoting to multiple users, The way you can drag applications from your desktop across the remote session is phenomenal. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? I don't have any negative to say about this application. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? its solving the issue of giving support to a user that is not in the same building which frees up more time to get tasks done. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 6/30/2025 "Convenient for remote work" 4.5/5 What do you like best about Splashtop Remote Access? Ability to stop work at the office and pick up where I left off working remotely. I am just as productive remote as I am in the office. Simple setup and configuration. I use Splashtop 3-5 times a week. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Multi-monitor support is great for 2 monitors, 4 monitors is OK. Would be nice to select the monitors to display instead of the options to display all monitors in a single window (completely unusable with \> 2 monitors) or have all monitors in separate windows. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Connecting to my work computer with full development environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Blake D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake D.") BD Blake D. Head of IT & Systems Small-Business (50 or fewer emp.) 7/21/2025 "A lightweight, simple solution for manging devices either on demand or in an structured environment" 4.5/5 What do you like best about Splashtop Remote Access? Easy of use, simplicity and straightforward implementation. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Lack of remote cli interface, this would be very useful and available on competitors Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? It allows us to remote manage our staff who are located throughout the UK and have a secondary method to access our servers. Review collected by and hosted on G2.com. 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