--- title: Splashtop Remote Access Reviews meta\_title: 'Splashtop Remote Access Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 518 reviews by the users' company size, role or industry to find out how Splashtop Remote Access works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 518 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Splashtop Remote Access Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. [(61 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572855&qs=pros-and-cons#reviews) Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. [(35 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572813&qs=pros-and-cons#reviews) Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. [(25 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573091&qs=pros-and-cons#reviews) Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. [(19 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573238&qs=pros-and-cons#reviews) Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. [(19 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573880&qs=pros-and-cons#reviews) Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. [(22 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573033&qs=pros-and-cons#reviews) Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. [(13 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573019&qs=pros-and-cons#reviews) Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. [(8 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573098&qs=pros-and-cons#reviews) Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. [(7 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573434&qs=pros-and-cons#reviews) Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. [(7 mentions)](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573688&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Splashtop Remote Access ##### 1. Ease of Use Users value the **ease of use** of Splashtop, making it perfect for customer support and novice users alike. [ See 61 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572855&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Great remote access agent" What do you like about Splashtop Remote Access? Good quality agent, allows for fluid and secure remote access to endpoints. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Responsive Support That Listens" What do you like about Splashtop Remote Access? Ease of use and support team takes feedback to create new features. ##### 2. Easy Setup Users value the **easy setup** of Splashtop Remote Access, making it a seamless choice for efficient remote access. [ See 35 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572813&qs=pros-and-cons#reviews) See Related User Reviews GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you like about Splashtop Remote Access? I like that Splashtop Remote Access allows us to see the last time a user has logged in and what user is currently logged in. This feature helps me kn ![Peter W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter W.") PW Peter W. 5.0/5 "Fast, Secure, and Cost-Effective Remote Access" What do you like about Splashtop Remote Access? I appreciate the speed and simplicity of Splashtop Remote Access. It does exactly what I need, even from my smartphone. If I need a file, I can simply ##### 3. Remote Access Users value the **convenient remote access** of Splashtop, enabling easy connection to their office from anywhere. [ See 25 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573091&qs=pros-and-cons#reviews) See Related User Reviews TL Tiago L. Small-Business (50 or fewer emp.) 5.0/5 "Great remote access agent" What do you like about Splashtop Remote Access? Good quality agent, allows for fluid and secure remote access to endpoints. GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you like about Splashtop Remote Access? I like that Splashtop Remote Access allows us to see the last time a user has logged in and what user is currently logged in. This feature helps me kn ##### 4. Easy to Access Users love the **easy access** to their PCs anywhere, allowing efficient remote assistance and productivity. [ See 19 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573238&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Works great!" What do you like about Splashtop Remote Access? The ability to limit or change access so easily, the connection is simple and strong, and the only time I have issues is if my own internet is spotty. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Splashtop has worked great so far!" What do you like about Splashtop Remote Access? The ease of access. It's very simple to explain how to access your remote PC to end users. ##### 5. Remote Support Users highlight the **efficiency of remote support** , enabling seamless assistance and saving valuable time across the organization. [ See 19 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573880&qs=pros-and-cons#reviews) See Related User Reviews NS Nicholas S. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive UI, Secure Remote Access" What do you like about Splashtop Remote Access? I really appreciate how Splashtop Remote Access simplifies remote connectivity for my end users, allowing them to access their work computers using th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "It's plug & play setup,robust security,reliability with 100% productivity with emrgency situations." What do you like about Splashtop Remote Access? I love it for plug and plug setup which is seamless within minutes am up and using it. Stand out with robust security with admin control to restrict u ### 5 Cons or Disadvantages of Splashtop Remote Access ##### 1. Remote Access Issues Users face **remote access issues** due to tedious user management and dependency on stable internet connections, impacting performance. [ See 22 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573033&qs=pros-and-cons#reviews) See Related User Reviews GC Gabriela C. 4.5/5 "Effortless Setup, Impressive Functionality but Lacking File Drag & Drop" What do you dislike about Splashtop Remote Access? I don't like that the ability to restart or wake up a device never seems to work for me. I also wish the remote interface allowed for drag and drop fi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Very Easy to Use for End Users and Support Technicians" What do you dislike about Splashtop Remote Access? There have been a few times not been able to connect to users laptops. But these issues seem to come and go and cannot seem to pinpoint on why can not ##### 2. Connection Issues Users experience **connection issues** with Splashtop, facing lag and dropped sessions due to unstable internet quality. [ See 13 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573019&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Very Easy to Use for End Users and Support Technicians" What do you dislike about Splashtop Remote Access? There have been a few times not been able to connect to users laptops. But these issues seem to come and go and cannot seem to pinpoint on why can not ##### 3. Feature Limitations Users face **feature limitations** with unattended access and compatibility issues, affecting their overall experience with Splashtop. [ See 8 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573098&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to Use, Responsive Support That Listens" What do you dislike about Splashtop Remote Access? it is not as robust in managing large teams that need fine access to various groups ##### 4. Not User-Friendly Users find Splashtop Remote Access **not user-friendly** , citing confusing plans and intrusive update prompts disrupting their experience. [ See 7 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573434&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Reliable, Secure, and Cost-Effective Remote Work Tool" What do you dislike about Splashtop Remote Access? Inconsistent connection stability (lags/drops), limited advanced features compared to enterprise-tier competitors, and a less modern user interface ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Powerful Functionality and Great Value with Endless Possibilities" What do you dislike about Splashtop Remote Access? The GUI is a bit complicated and can feel slightly confusing at first. ##### 5. Slow Performance Users experience **slow performance** with Splashtop, facing lag and disconnections during remote access sessions. [ See 7 mentions ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573688&qs=pros-and-cons#reviews) See Related User Reviews AP Adam P. Mid-Market (51-1000 emp.) 5.0/5 "Cost-Effective, Reliable Remote Access" What do you dislike about Splashtop Remote Access? My only complaint is that we have trouble with certain Intel graphic drivers. Artifacts of windows stay on the screen or the refresh is drastically de ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Working from Home" What do you dislike about Splashtop Remote Access? Sometimes it disconnects at random or slows down ![Lucas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas B.") LB Lucas B. Installer and help desk support Small-Business (50 or fewer emp.) 7/10/2025 "Simple and effective" 4.5/5 What do you like best about Splashtop Remote Access? Easy to setup and to connect to. Every day usage to acces clients with numerous features. Easy to integrate new computers in the different client groups. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? The only downside is not being able to connect to the same PC with different instances. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Trouble shooting company software and remote setup. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AK Azhar k. IT Engineer Small-Business (50 or fewer emp.) 10/29/2025 "easy to use" 4.5/5 What do you like best about Splashtop Remote Access? easy to use and secure, light weight agent Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? always we have to download agent and internet speed matters Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? we can manage our clients, devise remotely anywhere from the world , Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Matthew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew S.") MS Matthew S. Managing Director Small-Business (50 or fewer emp.) 6/20/2025 "Reliable and does what it needs to" 5/5 What do you like best about Splashtop Remote Access? Easy to start a session, save logs, see details, blank screens for secure access. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Can't grab a screenshot or preview the screen without starting a full session with the computer Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Allowing staff to work from home is important, the additional aspect of remote support for those computers on and off site is vital. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 7/8/2025 "A very reliable remote access toolkit" 4/5 What do you like best about Splashtop Remote Access? I have been using the service daily since 2021 and have had no issues. The only instance I had when I needed to check something with support, the response was very quick and informative. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Nothing. Works well for me and serves the purpose intended. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? I am ofen working from home or away in remote global offices, I no longer have any need for a VPN to access local company data resources. Also, by remote controlling a desktop PC on-premise for intensive processing, this can be done optimally using Splashtop and regardless of where I am located. No need to send data over the network or be slowed down by latency as only KVM packets are being shared through Splashtop. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Chet L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chet L.") CL Chet L. Small-Business (50 or fewer emp.) 7/2/2025 "Fantastic product, affordable, and secure." 5/5 What do you like best about Splashtop Remote Access? The price is incredible and why we are long-time customers. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? The client app sometimes has issues connecting and has to be reset. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? We can quickly assist our many users without having to drive all over the city. The responce times are exactly what our customers want. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![mark s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mark s.") MS mark s. President Small-Business (50 or fewer emp.) 7/1/2025 "Must have tool" 5/5 What do you like best about Splashtop Remote Access? I and my staff can access all our workstations remotely. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Nothing really. It works great. Early on there was an issue with the screen size being small on the local workstation, but that seems to have been resolved. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Helping my users/staff with issues on their workstations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") AD Verified User in Design Mid-Market (51-1000 emp.) 7/8/2025 "Great app, lots of customization to cater to your needs" 5/5 What do you like best about Splashtop Remote Access? The most helpful thing about Splashtop Remote Access is how easy the app is to deploy and learn. We were able to implement it in our company very smoothly. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? The least helpful thing is the lack of security options that we are able to manage from our end. Users cannot reach out to our system administrators to reset their MFA. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? It is allowing our users to work from home and our Support team can easily work with all users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MS Max S. Senior Support Engineer Small-Business (50 or fewer emp.) 6/17/2025 "Can be helpful but connections can disconnect alot" 2.5/5 What do you like best about Splashtop Remote Access? its easy to install and see a list of the connections, Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? a lot of disconnects and crashes, and alot of the time computers will say they are offline when they aren't Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Its helping me connect on to client devices with admin privileges so I can sort any issues they have Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![João M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João M.") JM João M. IT Manager Mid-Market (51-1000 emp.) 7/3/2025 "Full Remote Access APP" 5/5 What do you like best about Splashtop Remote Access? Our company only uses this application. App logs for check who access to servers; The possibility to disconnect the current session of any user; Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Sometimes it consumes a lot of Internet bandwidth. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? Ease of access to multiple computers at the same time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/24/2025 "Splashtop is Great!" 4/5 What do you like best about Splashtop Remote Access? Splashtop has worked great for our organization. It makes assisting staff members remotely quick and easy; saving me time commuting from location to location. Review collected by and hosted on G2.com. What do you dislike about Splashtop Remote Access? Occasionally, I will notice on the Splashtop business app, it says that a particular workstation is active, but when I try to remote to it the connection fails. Having the staff member reboot the computer usually fixes this. Review collected by and hosted on G2.com. What problems is Splashtop Remote Access solving and how is that benefiting you? It keeps me from having to waste my time driving across town to show someone their web browser page is minimized. Review collected by and hosted on G2.com. 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