It’s simple to set up and maintain, and the price feels reasonable. The development cycle also seems to prioritize bug fixes and finishing features before each release, which I appreciate. Review collected by and hosted on G2.com.

Sometimes the client updates and then stays “offline” until the computer is restarted. Nearly every time, a restart fixes the issue by the time I’m called in to provide remote support anyway. But from the perspective of the people I support, they still had to reboot, and it felt like it was your fault. Review collected by and hosted on G2.com.

What I like best about Splashtop Autonomous Endpoint Management is how it just takes care of everything automatically without me having to think about it. The setup was surprisingly straightforward, and now it handles all the updates and patches across our devices without any manual work on my part. I really appreciate the clear dashboard that shows me the status of everything at a glance - it's not cluttered or confusing like some other tools I've tried. The automated monitoring catches issues before they become real problems, which has saved us from several potential headaches. It's also been rock solid reliable since we started using it, and the cost is reasonable compared to other enterprise solutions we looked at. Overall, it just works quietly in the background and lets me focus on other things instead of constantly managing device updates and security patches. Review collected by and hosted on G2.com.

Honestly, I don't have any major complaints. It does what it's supposed to do. Review collected by and hosted on G2.com.

Using endpoint management has ensured that we comply with cyber essentials by making sure crucial updates are installed on all machines within 14 days. It also makes it easier to make sure software is updated so that everyone is discussing the same version of software and to prevent incompatibility across versions. Super easy to implement into my teams machines and integrate into my working schedule. Customer support was very helpful when I first got the software. I frequently use Splashtop to remote into my teams machines so this has just been addition to that. Review collected by and hosted on G2.com.

There seems to be very limited software that can be updated with the endpoint management at the current time, but I have been assured that this will be improved. I can't seem to FORCE the update to happen. Review collected by and hosted on G2.com.

Like most remote access applications, Splashtop allows for access to client PC's. The portal made grouping users and clients PC's easy allowing me to setup permissions and rules for each. This made deployment easy. The servers are responsive and fast, so deployment packages can be quickly distributed. The customisable security features suited our business. User account activation and 2FA emails arrive seconds later meaning that the signup and procedures are secure but not onerous on end users. The ability to have more than one technician log into the same site is a real plus. It has made training our junior team so much easier and stopped the issues we previously had of getting kicked out when another user logs in. Review collected by and hosted on G2.com.

The most powerful tools in Splashtop are only available with an addon or Enterprise versions, which are significantly more expensive. And even with the addon, some features are only available to admins. Review collected by and hosted on G2.com.

What I like best about Splashtop Autonomous Endpoint Management is its powerful combination of features that turn a great remote access solution into a full-fledged, proactive IT management platform that is very easy to use and easy to implement. The seamless integration with Splashtop Remote Support, coupled with automated patch management, antivirus deployment, and real-time monitoring, saves our team significant time and effort. It allows us to move from a reactive support model to a preventive one, ensuring our endpoints are secure and our operations are efficient.

If you encounter any problem or need any help, the support is there and responds very quickly!

I use Splashtop Autonomous Endpoint Management features every day. It's automatic! Review collected by and hosted on G2.com.

While Splashtop Autonomous Endpoint Management provides excellent core features, I would like to see further enhancements in a few key areas. Specifically, more advanced reporting and customizable analytics would be beneficial for tracking long-term trends and compliance. Additionally, expanding the scripting capabilities to support a broader range of languages and offering a richer library of pre-built scripts would allow for more complex automation and greater flexibility in our IT operations. Review collected by and hosted on G2.com.

I am able to install updates and keep all my customers computers secure, it saves a lot of time. After using it and getting familiar with all the features, it is great! Review collected by and hosted on G2.com.

The web interface can be somewhat confusing. There are so many options and it can be hard to find things at first. Review collected by and hosted on G2.com.

I like Splashtop Autonomous Endpoint Management because it makes my job easier, so I don’t need to hire more staff. I appreciate the ease of use, with a fast GUI that is self-explanatory. The initial setup was easy too. Review collected by and hosted on G2.com.

I don't really have any major issues, but maybe the pricing model could be improved. Review collected by and hosted on G2.com.

I like the ease of use of Splashtop Autonomous Endpoint Management. The ability to remotely connect to a PC in the event of an update issue is something I really value. The initial setup was also very easy. Review collected by and hosted on G2.com.

I think the patching automation could be improved. Review collected by and hosted on G2.com.

It's simple to setup, deploy, and use. It's also relatively inexpensive. Review collected by and hosted on G2.com.

It seems like these types of software could do so much all in one package--especially since they install an agent on each device. But it doesn't do everything. Review collected by and hosted on G2.com.

Splashtop has been helping us through the pandemic, allowing our end users a means to access their workstations remotely. It has allowed us in IT to be more efficient in providing support for our end-users in that we don't have to waste precious minutes walking from one desk to another. It has allowed us to automate most of our basic patching for our operating systems. It also allows us to automate software roll-outs to the end-points so that we don't have to, again, waste precious time walking around. Review collected by and hosted on G2.com.

I do not have any complaints regarding Splashtop. Review collected by and hosted on G2.com.