Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"SOS Feature Makes Endpoint Management So Much Easier"
5/5
What do you like best about Splashtop Autonomous Endpoint Management?

Our System Admins and myself love the SOS feature. It makes working with our endpoints so much easier. My System Admin also likes the ability to push patches out. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

Currently I have heard no negative feedback. I did have one experience where SOS allowed me onto the Endpoint but mouse and keyboard signals were lost. I struggled to find instructions on what to do to resolve that. Review collected by and hosted on G2.com.

LH
Larry H.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Remote OS Patching and Script Automation Made Easy"
5/5
What do you like best about Splashtop Autonomous Endpoint Management?

I like that it allows me to remotely apply OS patches and run scripts to ensure policy compliance. It is easy to use and configure to keep my customers up to date! Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

Honestly, I love the tool and can't think of improvements at this time! Review collected by and hosted on G2.com.

MH
Mike H.
Owner
Small-Business (50 or fewer emp.)
"Tremendous Time-Saver for Managing Multiple Locations"
4.5/5
What do you like best about Splashtop Autonomous Endpoint Management?

It’s a tremendous time-saver when managing multiple locations. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

There’s very little to dislike overall, but occasionally a location doesn’t update when I request it. Review collected by and hosted on G2.com.

AN
Andrew N.
Helpdesk Coordinator
Mid-Market (51-1000 emp.)
"Effective Automation, Needs Better Support"
3/5
What do you like best about Splashtop Autonomous Endpoint Management?

I like the automation part of Splashtop Autonomous Endpoint Management because it means I don't have to look everything up myself. It's really helpful as it gives us a good starting point. The initial setup was pretty easy, and the guiding material worked really well to get us where we needed to be. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

I think the biggest thing Splashtop Autonomous Endpoint Management could improve is their customer support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Splashtop Makes Remote Support Easy, Minor Lag Occasionally"
4/5
What do you like best about Splashtop Autonomous Endpoint Management?

It has everything I need to remote into a pc, whether it be to troubleshoot or just show an end user how to finish a task. I love the SOS function and its SUPER easy to install. We use is frequently, and I mean literally everyday multiple times a day. Back to the SOS, it makes it integrating splashtop onto any pc extremely fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

The one thing I wish could be a bit better; is the lag I get sometimes. There are many other factors that can affect this so it's not that big of deal breaker. Review collected by and hosted on G2.com.

Donald W.
DW
Donald W.
Small-Business (50 or fewer emp.)
"Efficient Endpoint Management with Seamless Usability"
5/5
What do you like best about Splashtop Autonomous Endpoint Management?

I appreciate the ease of use of Splashtop Autonomous Endpoint Management. It's easy to see what needs to be managed and schedule updates, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

The only thing I don't like is on my Mac. Occasionally, the interface just drops out, and I had to keep logging back into it to get back into the web page management console. Review collected by and hosted on G2.com.

Nishant M.
NM
Nishant M.
Mid-Market (51-1000 emp.)
"Proactive Management, Needs Reporting Refinement"
4/5
What do you like best about Splashtop Autonomous Endpoint Management?

I like Splashtop Autonomous Endpoint Management's proactive alerting and remediation. It's valuable because it directly gives alerts about issues like failed patches, low disk space, and high CPU usage. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

Reporting and analytics can be improved and alert noise is also need to be worked Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Smart Card Support and Remote Management That Keep Us Patched"
5/5
What do you like best about Splashtop Autonomous Endpoint Management?

Remote Management - This is one of the few tools we have which supports smart card which is a requirement of ours

Inventory Management - Inventory of PCs and Software

Patch Management - Helping us keep inventory patched Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

We would like to use this for vulnerability management. With the patch management features it is close but not 100% there yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"All-in-One, Cost-Effective Endpoint Management with Splashtop Autonomous Endpoint"
4/5
What do you like best about Splashtop Autonomous Endpoint Management?

The advantage of using Splashtop Autonomous Endpoint is that everything is in one account and allows me to see information quickly and easily. It's also very cost effective. We have loved the features and the services it allows us to add to our stable for clients. The ease of implementation was terrific and made it easy to add. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

At this point we haven't see any downsides of using the Autonomous Endpoint Management. Review collected by and hosted on G2.com.

SH
Sam H.
IT Manager and Network Engineer
Mid-Market (51-1000 emp.)
"A feature that has made IT Admin life 10x easier!!"
5/5
What do you like best about Splashtop Autonomous Endpoint Management?

The best part of Splashtop's Autonomous Endpoint Management is the integration with other Splashtop tools like Remote. The fact that we already had the Streamer agent on every PC for remote access meant that utilizing the AEM took practically no effort because implementation was already done. I've tried various AEM tools over the past couple of years, and Splashtop's is, by far, the most intuitive and functional out of all of them. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Autonomous Endpoint Management?

The only downsides I can mention are the ones that come with any endpoint management software or service. Sometimes there's quirky behavior with .msi deployment or a remote command script. Nothing major at all! Review collected by and hosted on G2.com.