Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Worry Free Backup Tool"
5/5
What do you like best about SpinOne?

SpinOne gives us data security and complete peace of mind. Integration and Setup are particularly easy. Just add your employees or shared drives to the Backup list, then you can relax. We don't restore stuff much, but whenever we need that, it never fails. That is a really big plus to have such a backup tool you could rely on all the time. Overall, we are happy and looking forward to working with SpinOne. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

Reporting capabilities... There were a few times when we had to obtain a usage report per user, but it wasn't available through the dashboard. We had to wait for the support team to generate that for us. Review collected by and hosted on G2.com.

GC
Graham C.
Managing Director
Small-Business (50 or fewer emp.)
"Inherent Security. Intentional Protection."
5/5
What do you like best about SpinOne?

Our analysis and experience with SpinOne have revealed a platform that excels in its simplicity and user-centric design, making it a standout solution for SaaS data protection. The overall ease of use, from installation and initial configuration to ongoing management, is a significant advantage that we believe warrants recognition.Customer support is outstanding. Managing our overall risk daily it is perfect for reporting, managing. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

To date, we have not encountered any significant operational issues, functional gaps, or elements of the user experience that we would classify as a 'dislike'. The platform has consistently performed as specified, meeting and often exceeding our expectations for a SaaS data protection solution. Review collected by and hosted on G2.com.

Bohdan S.
BS
Bohdan S.
Google Cloud Presale Engineer
Mid-Market (51-1000 emp.)
"Essential and easy-to-use backup for Google Workspace"
5/5
What do you like best about SpinOne?

The ease of use and reliable, granular backup of our Google Workspace data is what we like best. The interface is intuitive, and setting up backups for our entire domain was quick and easy. Knowing our critical data (like Gmail, Drive, Shared Drives) is safely protected and easily restorable gives us great peace of mind. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

So far I like everything, I haven't noticed any noticeable problems. Review collected by and hosted on G2.com.

Helen A.
HA
Helen A.
Operations Manager
Small-Business (50 or fewer emp.)
"Does what we need it to"
5/5
What do you like best about SpinOne?

We wanted a little more security for our data stored in Google Drive, and Spin.ai has provided it. Easy setup, and every time I have tested it (I do regular testing) I have always been able to recover even data that was deleted years ago. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

I didn't find the user interface all that intuitive and it has taken me a while to really feel at home with it. Review collected by and hosted on G2.com.

Rick H.
RH
Rick H.
IT Director
Mid-Market (51-1000 emp.)
"Effortless Backup & Ransomware Protection in One Smart Package"
4.5/5
What do you like best about SpinOne?

The seamless onboarding and effortless recovery. New Google users are automatically protected, so we never have to worry about setting up backups manually for new accounts or shared Google Drives. On top of that, finding and retrieving backups is incredibly easy—whether it’s a single file or an entire mailbox, the process is fast, intuitive, and reliable. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

The pricing for archived users could be more flexible. I would expect a higher allowance of free archived users, especially considering they don’t consume active resources. As it stands, I find the cost for archived users relatively high. Review collected by and hosted on G2.com.

Response from Courtney Ostermann of SpinOne

Hi Rick and thanks for your feedback. We're constantly improving our interface to give you more visibility and have recently even made some changes that give you a clearer picture of your data. If you'd like, please reach out to us at support@spin.ai and our team of experts can assist you.

Michael W.
MW
Michael W.
IT Manager
Mid-Market (51-1000 emp.)
"Spine does exactly what you expect and more"
4.5/5
What do you like best about SpinOne?

What I like best about SpinOne is the combination of a strong, reliable product and outstanding support. The platform is easy to use and provides solid protection, but what really stands out is the proactive customer service — the team regularly checks in, offers guidance, and sets up workshops or Q&A sessions to ensure we’re getting the most out of the product. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

There’s not much to dislike about SpinOne. If anything, some of the more advanced features could benefit from clearer in-app guidance or tooltips, especially for newer users. But overall, the platform is intuitive and the support team is always available to help if anything is unclear. Review collected by and hosted on G2.com.

DonLuis M.
DM
DonLuis M.
Salesforce Administrator
Mid-Market (51-1000 emp.)
"Excellent Salesforce backup solution"
5/5
What do you like best about SpinOne?

I am only speaking from a salesforce perspective, but it has really supported us in backing up our data. I really like how granular you can get and that you can also backup sandboxes. Also, the spin provides excellent support. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

The timing of changes seems to be a bit off. Perhaps this is a timezone setting I am not familiar with.

I also wish that the scoring system could only be applied to one instance. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
"Innovative and Reliable Backup Solution with Outstanding Support"
5/5
What do you like best about SpinOne?

I like SpinOne because it's an innovative and responsive SaaS solution for backup and restoring matters. Everything is working as expected, and their customer and technical support are among the best out there. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

no pain points so far Review collected by and hosted on G2.com.

Marisol D.
MD
Marisol D.
Helpdesk specialist
Mid-Market (51-1000 emp.)
"A good experience with SpinOne"
5/5
What do you like best about SpinOne?

This tool enables you to manage insecure configurations, oversee connected third-party applications, and control permissions for extensions or integrations. It also automatically backs up SaaS data, allowing for quick recovery of information in the event of data loss or errors. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

Right now, I have no complaints. Everything is going well. Review collected by and hosted on G2.com.

Annika L.
AL
Annika L.
Director of Operations
Small-Business (50 or fewer emp.)
"A Truly Outstanding Product with Top-Notch Support"
5/5
What do you like best about SpinOne?

We’re incredibly happy with SpinAI (SpinOne) — it’s a fantastic product that has truly delivered on its promises. The platform is reliable, easy to use, and has quickly become an essential part of our security stack. Just as important, the support and partnership we’ve received from the SpinAI team have been outstanding. They’re responsive, knowledgeable, and genuinely invested in our success. It’s rare to find a company that combines a great product with such strong customer care — we’re grateful for the collaboration and look forward to continuing the partnership. Review collected by and hosted on G2.com.

What do you dislike about SpinOne?

The accounting side used to be a bit frustrating — every small adjustment to our plan would generate a separate invoice, resulting in multiple invoices per month and creating unnecessary headaches for our accounting team. That said, once we flagged the issue, the SpinAI team responded thoughtfully and implemented a solution within a reasonable timeframe. It’s clear they take feedback seriously and are willing to improve. Review collected by and hosted on G2.com.