The installation and startup of it were very fast and easy and I was brought from item to item. Moreover, with my CRM as it pairs smoothly by the way, I will have all the benefits from it. Review collected by and hosted on G2.com.

Happy with the results. Everything is fine, I never encountered any problems Review collected by and hosted on G2.com.

The main benefit of the post meeting analysis is a shift from the old to a new way of proceeding.It brings out the moments that matter and teaches us the right way to get there. Review collected by and hosted on G2.com.

It needs mobile version improvement so that everybody can reach Review collected by and hosted on G2.com.

Spiky AI has enabled my sales team to make sure they are executing our sales process to get the best results. By being a sales coach in real time, the sales team has done better discovery calls leading to higher win rates. All the things a sales rep may not remember to do in a sales conversation has decreased tremendously.

From a leadership side of things, I know the playbook thats been built is being followed. I also have a much better understanding of what top performers are doing so I can coach the rest of the team on those behaviors and skillsets. Review collected by and hosted on G2.com.

We sell to a lot of international companies and sometimes the transcript isn't always accurate. Minor and something that we can work through. Review collected by and hosted on G2.com.

Not only does Spiky already do a lot of the things I am looking for in a business meeting transcription service (video recording, action items, assessment of sales person effectiveness, video clips) but the team is always eager to get feedback and discuss potential enhancements that will continue to make my life better as a user. Review collected by and hosted on G2.com.

Currently I can't synchronize my meeting transcripts with my Person records in my CRM - I can only synchronize to Deals. But I do know that the team is working on this. Review collected by and hosted on G2.com.

Automatically joins meetings and generates summaries, action items, so we don’t have to take manual notes. So now we never forget even about smallest things we discuss with customers. Review collected by and hosted on G2.com.

haven't found anything annoying so far :) Review collected by and hosted on G2.com.

In my managerial role, it is crucial for me to determine team performance without engaging in micromanagement. The People Dashboard in Spiky enables me to see the communication patterns, engagement levels, and even the confidence of my representatives. Review collected by and hosted on G2.com.

Everything is okay. I wish I could get a bit more background or reasoning behind the real time tips. Review collected by and hosted on G2.com.

The AI component, the real-time alerts and guidance are the most useful to the sales team. Review collected by and hosted on G2.com.

I cannot think of a dislike. Compared to other similar tools I have tried on the market, Spiky is far superior and feature rich.

If I may suggest something, I would say to Spikey to keep innovating and adding new value-add features as they have been doing. Review collected by and hosted on G2.com.

What I love most about Spiky is how it acts as a second brain, quietly keeping track of everything for you. It delivers real-time insights, generates emails based on your conversations, automatically syncs deal details into your CRM, and even analyzes how close you are to closing a deal. - A must for sales teams. Review collected by and hosted on G2.com.

Sometimes clients don't want third-party tools included in meetings. But that has nothing to do with the Spiky or its functionality. Review collected by and hosted on G2.com.

My team and I use Spiky ALL the time. I absolutely love the fact that I can keep a meeting to myself or share it with specific team members, or the whole team. Also, the transcripts have been a GAMECHANGER for our business. And, it's super easy to use.... and it keeps the VIDEOS (unlike other tools that only keep the audio).

It's clear that the team at Spiky is continuing to evolve and innovate. With that, there are occasional hiccups. BUT, their team is SUPER, SUPER, SUPER responsive and addresses all issues VERY QUICKLY. Review collected by and hosted on G2.com.

I have some outlier meetings that are SUPER long (4+ hours) and those transcriptions get cutoff. The "coaching" functionality is sometimes helpful, but seems geared towards sales calls. My meetings are almost always internal. Also, the AI summaries are variable in quality, so we just run the transcript through known AI platforms when needed and that does the trick. Overall, very MINOR things. Review collected by and hosted on G2.com.

Besides the super helpful coaching and analytics, The UI is very practical, and the sales conversations are now providing us with in-depth data. Review collected by and hosted on G2.com.

Especially for complex sales cycles, more data would be helpful. Review collected by and hosted on G2.com.