Spiky gives instant feedback during calls. It is allowing for quick adjustments everytime we have a meeting. The insights are clear and actionable. Review collected by and hosted on G2.com.

I like most of the aspects of it, but I have trouble with using different sales playbooks. The ease of use can be improved or maybe we can have a demo about it. Review collected by and hosted on G2.com.

So far Spiky has one of the best transcription capabilities I've encountered (my meetings are usually in English). Even when participants have heavy and varying accents, Spiky is sometimes able to pick it up better than myself.

Furthermore the live feedback is great for my new sales, as they are reminded of the important topics they need to discuss during a call.

The team behind Spiky is also great. I needed extra functionality for some software which we use and their team was able to implement it for us (and within a very short timeframe). Review collected by and hosted on G2.com.

At this point there are no downsides. The only downside was a permission setting with how our CRM was set-up but Spiky was able to find a work-around. Review collected by and hosted on G2.com.

Gong pioneered post-call insights, but Spiky.ai is pushing the next frontier by enabling real-time self-awareness. Now, sellers can maximize the exact moment they need to perform at their peak: coaching, nudging, and assisting. Review collected by and hosted on G2.com.

It would be great to add forecasting functionality for sales leaders Review collected by and hosted on G2.com.

I attend a lot of meetings with detailed product and technical discussions. Having Spiky in the meeting allows me to stay focused on the meeting vs note taking or preparing for after-action items. The ability to watch, view transcripts and generate recaps when needed saves time and keeps the team aligned. Review collected by and hosted on G2.com.

Like any similar tool it takes time to get used to the accuracy or ability to handle large meeting rooms with multiple speakers. Review collected by and hosted on G2.com.

I’ve been really impressed with Spiky.ai. The real-time feedback during calls has been a game-changer for coaching and improving sales conversations on the spot. It also does a great job cleaning up call data and improving pipeline hygiene, something that’s always a pain to stay on top of. It’s made it easier to keep our CRM accurate and our forecasts tighter. Definitely a helpful tool for any sales org looking to get sharper and more efficient. Review collected by and hosted on G2.com.

I haven’t come across anything to date I didn’t like. Review collected by and hosted on G2.com.

Not only it doesn't make me feel like drowning in data, but it also enables me to accelerate my sales numbers. What I most prefer is how it tells me my strong areas and identifies where I could work on in a simple and understandable way. It has been the most significant factor for me in terms of improving my pitch, being more persuasive on the objections, and closing more deals. Review collected by and hosted on G2.com.

I am still anxious about it not being compatible with my preferred customer relationship management applications like Pipedrive and Zoho Review collected by and hosted on G2.com.

As a CX leader managing remote teams, I rely heavily on meetings to connect and collaborate. Having Spiky.AI in our meetings has improved the meeting experience—making them more enjoyable and engaging. By handling tasks like note-taking and analyzing action items, Spiky allows us to focus fully on the conversation in the moment.

What really sets Spiky apart is its ability to measure key data points, such as who spoke, for how long, their positivity, and the number of questions they asked. These insights provide a deeper context of team dynamics and meeting effectiveness. We even have friendly laugh as to who had most positive language.

While I appreciate all the features, my favorites are the Real-Time Feedback and Ask Scribe. The former keeps discussions on track with actionable insights in real time, while the latter makes it effortless to retrieve specific details from past meetings.

Previously, my go-to feature was the Custom Meeting Templates, which allowed us to tailor Spiky’s analysis for different meeting types—team meetings, project implementation sessions, voice-of-customer discussions, and customer support interviews. This ensured that every meeting was analyzed in a way that matched its purpose, adding incredible value to our workflows. Review collected by and hosted on G2.com.

So far so good, team is putting new features and their customer support is pretty fast when we have questions about how certain things work in the application. Review collected by and hosted on G2.com.

Being a coach, I can follow the communication skills of my staff and find the lower and higher determining goal of them. After that, I can teach more specific things to their needs. Review collected by and hosted on G2.com.

Currently, the user interface has a nice design but it can be more basic in some parts. Review collected by and hosted on G2.com.

The app gives a detailed breakdown about each representative's performance and outcome of the sessions with the help of 1:1 coaching. Review collected by and hosted on G2.com.

By adding more CRM tools to Spiky, it would expand functionalities and make it more convenient to adapt to different business processes. Review collected by and hosted on G2.com.

What I find most compelling about Spiky.ai is its real-time conversational intelligence—especially the way it analyzes engagement, sentiment, and communication patterns live during meetings or calls. Review collected by and hosted on G2.com.

The learning curve for fully leveraging all features might be steep for less tech-savvy teams. Review collected by and hosted on G2.com.