MY

Melis Y.

Executive Assistant

Small-Business (50 or fewer emp.)

7/25/2025

"A Must-Have for Mission-Driven Teams Managing Outreach & Impact Calls"

5/5

What do you like best about Spiky?

As a nonprofit, every conversation we have with donors, volunteers, and communities matters. Spiky.ai helps us capture the full value of those calls. Its AI pinpoints key moments, summarizes discussions, and flags action items so our small team can stay aligned and focused. We’re no longer losing important insights in long call recordings. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I do not have any dislikes about Spiky so far. Even though we had some product specific questions at first, their support team was extremely helpful. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky helps us document and learn from our outreach efforts without the need for manual note-taking. It’s enabled us to keep better records, improve transparency across teams, and communicate more effectively with stakeholders. We’ve also used it to coach our volunteers and staff based on real calls which was never possible before. Review collected by and hosted on G2.com.

FF

Furkan F.

Creative Director & Founder

Small-Business (50 or fewer emp.)

10/12/2025

"The real assistance of you in online meeting"

5/5

What do you like best about Spiky?

Meeting analysis and topic by topic seperation with transcription, very meaningful summary generation. Talking with agent about meeting Review collected by and hosted on G2.com.

What do you dislike about Spiky?

User Interface can be more developed in website. Mobile application support is very important especially sharing the document and analysis. There should be more fancy customizable interface for sharing. Review collected by and hosted on G2.com.

CB

Chandler B.

CRO

Small-Business (50 or fewer emp.)

7/25/2025

"It has turned me into 3 people"

5/5

What do you like best about Spiky?

Spiky’s live feedback has been a game changer for us. My reps see objections pop up in real time and immediately know which play to run without having a manager listening to the calls and coaching. Because the guidance is baked into the call, playbook adoption has shot through the roof, and I can coach off hard data instead of gut feel. Since rolling it out, I’ve watched win rate, booking rate, and deal qualification rate all move up and to the right. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

6 months in and nothing yet... I'm really enjoying the tool and the team. Review collected by and hosted on G2.com.

O

oguz .

Program Director

Mid-Market (51-1000 emp.)

7/29/2025

"Loving the Coaching Feedback !"

3.5/5

What do you like best about Spiky?

I love using it for my meetings. I don't have to miss any info. Insights like my talk-to-listen ratio and my follow-up rate helping my communication skills a lot. It feels like I have a personal assistant with me on every call. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The platform has too many features.Which is generally not a bad thing but some information could be hidden, for example, post meeting metrics summaries could be customizable. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

It has helped me uncover gaps in my engagement and speech with stakeholders which now translates to better conversion and improved stakeholder relationships. It also automated my note-taking tasks as well as proposing follow-up tasks which saves me time and guarantees that nothing important is forgotten. Review collected by and hosted on G2.com.

KP

Kamal P.

Head of Product

Small-Business (50 or fewer emp.)

9/29/2025

"Huge time saver across the entire company"

5/5

What do you like best about Spiky?

I love the detailed results I get for minimal behaviour change. Massive results for essentially no difference in behavior is incredible. Goes far beyond normal note takers. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The UI could use some polish to make it more user-friendly. Not saying it's un-friendly, but the technology is more impressive than the design. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky is solving multiple problems for us. Note taking is the basic problem, but being able to scale across deals and across the company is huge. All while documenting the information in our CRM and being able to use AI to ask questions about the data as often as needed. We also use the coaching tools to improve our performance over time and help train new team members. Review collected by and hosted on G2.com.

MA

Moe A.

Senior Business Development Manager

Small-Business (50 or fewer emp.)

7/24/2025

"The AI Meeting Assistant That Actually Delivers"

5/5

What do you like best about Spiky?

It captures the key points, identifies action items, and helps me quickly revisit important moments across calls, chats, and shared documents — all in one place. The engagement breakdowns and emotional tone analysis add a layer of intelligence that’s hard to get elsewhere.

Whether I’m leading a strategy call or joining as a listener, I know Spiky has my back. It keeps things organized, insightful, and fast — saving time and boosting how we work as a team. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The experience has been smooth and the platform delivers real value. Of course, there’s always room for small enhancements as the product evolves, but overall, Spiky has been a strong addition to our workflow. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

I use Spiky during sales meetings to stay fully present while it handles the heavy lifting in the background. It automatically captures and summarizes discussions, extracts action items by person, and provides post-meeting insights like engagement levels and speaking balance. This has helped myself and my team follow up more effectively, coach ourselves through real data, and save valuable time that would’ve been spent on manual notes or CRM updates. It’s become a trusted part of our workflow. Review collected by and hosted on G2.com.

RZ

Rob Z.

Director of Customer Success

Computer Software

Small-Business (50 or fewer emp.)

12/16/2025

"An extremely insightful revenue intelligence platform"

5/5

What do you like best about Spiky?

Spiky allows me to deep dive into user sentiment and customer health in a meaningful way. It also allows me to manage at scale, dropping into key points in calls without watching the whole call. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

No major issue, but there are some features I don't utilize. Review collected by and hosted on G2.com.

MM

Mo M.

Regional Director

Enterprise (> 1000 emp.)

7/24/2025

"Great Tool for Real-Time Feedback, Particularly Helpful for Sales Managers or BDs"

5/5

What do you like best about Spiky?

The real-time coaching nudges are impressive, and genuinely do help sales people drive quality conversations depending on how the pitch is going. I haven't seen that elsewhere in the market. The direct integrations (Zoom, Google Meet) are great and easy. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Some advanced analytics and customization features are still maturing. It’s clear the product is evolving fast, but larger teams might find certain workflows a bit limited for now. Review collected by and hosted on G2.com.

CB

Carie B.

Strategic Advisor/Board Member

Mid-Market (51-1000 emp.)

6/17/2025

"Powerful AI Insights That Drive Real Beahvioral Change"

4/5

What do you like best about Spiky?

Spiky.ai has become an essential on how to approach communication coaching and performance development. What sets Spiky apart is how actionable the data is—this isn’t just another analytics platform. It delivers real-time, behavior-based insights that are clear, digestible, and immediately useful across teams.

It can be used across a range of roles—sales, customer success, leadership—and the feedback is consistent: people can see how they’re showing up and what they can do to improve. The emotion and engagement analysis is particularly insightful, and the AI-powered coaching nudges make change feel achievable.

The team at Spiky is also incredibly responsive and committed to making the product better. They're invested in long-term partnerships, not just tech delivery.

If you're serious about developing high-performing teams and leveraging AI to do more than just surface issues—Spiky is a no-brainer. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

While Spiky.ai delivers powerful insights, the initial setup takes planning, and some users may find the volume of data overwhelming at first. Like any AI tool, it occasionally misses context, so pairing it with human coaching maximizes its impact. You’ll also want to be thoughtful about privacy and compliance when rolling it out across teams. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky.ai helps solve key challenges around communication effectiveness, coaching consistency, and employee development. In most organizations, it's hard to get objective, scalable insights into how teams communicate—whether in sales calls, customer interactions, or internal meetings. Spiky uses AI to analyze tone, clarity, engagement, and emotional cues, offering real-time, behavior-based feedback that’s both actionable and easy to understand. This eliminates the guesswork in coaching, creates consistent improvement opportunities across teams, and reinforces training with timely nudges that actually stick. As a result, organizations see better performance, stronger engagement, and more empowered leadership. It’s especially valuable in remote or hybrid environments where emotional intelligence and connection are harder to measure and coach without tools like this. Review collected by and hosted on G2.com.

AK

Anderson K.

Chief Commercial Officer (CCO)

Mid-Market (51-1000 emp.)

6/12/2025

"A bold and much-needed approach to the future of sales"

5/5

What do you like best about Spiky?

Spiky brings together multiple data points—voice, language, meeting context, and follow-up actions—into a single, unified flow of intelligence. This seamless integration enables commercial teams to act faster, with more clarity and personalization. It’s rare to see such depth and precision in a solution that remains lightweight and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I wouldn’t say I dislike anything, but as with most fast-growing platforms, there’s room to mature in terms of advanced customization and some support for new markets and languages. That said, the roadmap looks promising, and the team is clearly responsive to feedback. I really believe in it. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky addresses a major bottleneck in B2B sales and customer success: the disconnect between meetings and action. By automatically extracting key insights and follow-ups from conversations, it eliminates manual note-taking, improves alignment across teams, and shortens decision cycles. In a landscape where speed and personalization are critical, this kind of intelligence is a real competitive edge. Review collected by and hosted on G2.com.