Doris  D.
DD
Doris D.
bookkeeper
Small-Business (50 or fewer emp.)
"helpful"
4.5/5
What do you like best about Spike?

you can have a conversation in real time Review collected by and hosted on G2.com.

What do you dislike about Spike?

sometimes the signal is a little complicated depending on where you are Review collected by and hosted on G2.com.

NS
nikita s.
Sr. Manager
Computer Software
Enterprise (> 1000 emp.)
"Single stop to get all your business communications in one place"
4.5/5
What do you like best about Spike?

Right from mails to messages to your to do list to your calender activities, we have everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Spike?

The UI can be better. I have my calenders and emails synced up and somehow i find the UI a little too clustered. Review collected by and hosted on G2.com.

AB
Alexey B.
Enterprise (> 1000 emp.)
"Finally I've found my email app"
5/5
What do you like best about Spike?

I tried many email apps for MacOS to handle my work & private email boxes. in fact, one can find a lot of emaill apps in the store, but nothing was able to handle my workflow.

Spike provided me with awesome experience. everything is perfectly organized. I found even completely forgotten (but still important) emails

after years spent to fight email apps I can just forget about it. that's perfectly fine.

asked also my friend to try Spike. he has the same problem with emails Review collected by and hosted on G2.com.

What do you dislike about Spike?

I like it, but it's a bit expensive in perspective, I payed $60 for 1 year.

there is no one-shot payment, you need to pay again and again. I do not expect much improvements for this app because it's almost perfect right now. so, separate one-shot-payment license should perfectly fit Review collected by and hosted on G2.com.

BS
Bobby S.
VP of Marketing
Computer Software
Small-Business (50 or fewer emp.)
"Enhance your networking & communication using Spike"
4/5
What do you like best about Spike?

I used Spike and I must say it is a great tool for networking. I in my firm was able to unify our chats, collaborative docs, groups, and emails into one feed, helping us achieve peak productivity. The magic AI helped us to enhance the productivity as it worked as an assistant which replied to emails, brainstormed took notes etc. we were also able to connect our own email domain, and we were also able to communicate when my team was in any part of the world as well, the communication is seamless, perfect for private team collaboration. Review collected by and hosted on G2.com.

What do you dislike about Spike?

What I did not primarily like about Spike is the UI which is not built for beginners, as it gets very complicated also the dashboard needs a lot of work as it is dull and unattractive and the tools present also hard to get by. When I tried to integrate the calendar it has some technical fault and needs correction. The pricing is high, and Spike allows lacks neutral networks that can speed up the contacting process. Messaging is another problem I faced a lot of delay and sometimes messages aren’t delivered. The customer support was not good. Review collected by and hosted on G2.com.

OA
Osam A.
Mid-Market (51-1000 emp.)
"”SPIKE REVIEW""
4.5/5
What do you like best about Spike?

Spike provides instant messaging,video calls and voice calls all in one platform, important messages are delivered to every employee in every department using spike, communication has been made very easy by spike Review collected by and hosted on G2.com.

What do you dislike about Spike?

Nothing to dislike about spike, for the time I have interacted with it,it has always worked for me Review collected by and hosted on G2.com.

DC
Denyal C.
Small-Business (50 or fewer emp.)
"The best email product for corporate communication"
5/5
What do you like best about Spike?

First of all, I liked this kind of correspondence in the form of a chat, this is why I chose this product.

The second is the speed of work, for the entire period of work, which is more than 2 years. I only once encountered an error that stopped the product from working. At the same time, when I contacted support for the first time, they answered me within 15 minutes! No other product that I have tested or worked with has such speed.

I really like working with several mailboxes, switching is conveniently organized, any action in seconds! And there is no slowdown and no long loading like other postal clients.

Thirdly, I would like to note that it is very convenient and fast to create groups for group communication with both colleagues and clients.

Fourth, this is the ability to make a delayed message when there is not enough time to answer or complete a task, and it is very important and you are afraid to remove reading from it, you can simply make it delayed and it will come to you again when you indicated.

There is support for templates for answers.

It is possible to put tags (labels) on messages and mark them.

I recommend it to any company with any number of employees. Review collected by and hosted on G2.com.

What do you dislike about Spike?

There is no support for additional extensions for narrowly focused areas.

There is no support for neural networks that can speed up text processing and improve it. Review collected by and hosted on G2.com.

Max J.
MJ
Max J.
Executive Director
Enterprise (> 1000 emp.)
"very useful functions in a single platform"
4.5/5
What do you like best about Spike?

gathering emails and chats in one place is perfect for me to perform my work very efficiently without having to move between tabs to go from one platform to another and answering chats that confused me where I answered them or Of so many open applications I did not answer all the chats, since I have Spike as part of my work I have felt more organized in my chats and emails to answer. The unification of these processes is quite simple and so organized that in a matter of seconds it integrates very well. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I have not had any type of inconvenience or bad situation that makes me feel that I do not like something, I am satisfied with everything Review collected by and hosted on G2.com.

RJ
Ronald J.
Marketing and CRM Specialist
Enterprise (> 1000 emp.)
"Spike - Best Email Management Tool 2022."
4.5/5
What do you like best about Spike?

When it comes to the positive aspects then, spike offers you a lot. This software provides you with the best interface with easy-to-use features and multiple tasks in one place. Moreover, the software enables you to get in touch with the whole organization and team members using the simple tools that this software provides. You can get the privilege to use attributes like email management, transaction, notes, group chats, calls, and more. Review collected by and hosted on G2.com.

What do you dislike about Spike?

There are no shortcuts available for the keyboard and customization features lack here. Another drawback of using this premium software is that you have to pay an extra rate for custom domains subscription and hosting is another thing. Therefore, it is quite heavy software for the budget, and integrations with Google Drive are choosy. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"They don't give you a refund!"
0/5
What do you like best about Spike?

The fact that I could add an email account Review collected by and hosted on G2.com.

What do you dislike about Spike?

I needed to pay to try all features out, but then I realised that Spike missed some critical features so I emailed them within 24 hours of my subscription asking to cancel my subscription. But they said they can't refund the money and I had to read their policy. So I warn everyone to watch out for Spikes money tricks! Review collected by and hosted on G2.com.

Sandeep Y.
SY
Sandeep Y.
Enterprise (> 1000 emp.)
"The Perfect App for Mac OS: A Light at the End of the Tunnel"
4.5/5
What do you like best about Spike?

Ease of use and the new "Maggic Message", love it.

Certainly been struggling with multiple other apps but none of them suits the requirement while maintaining the one of the best UI of Spike. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Should have an option to select folder/tags to be part of Priority List

Could be better in handling account password changes, as currently we need to delist all the accounts added to spike only then we could add back the primary which is bit combursome task. Review collected by and hosted on G2.com.