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AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

5/5/2020

"Spiceworks Help Desk - An excellent choice for budding IT departments on a budget"

4.5/5

What do you like best about Spiceworks Cloud Help Desk?

I like that the Spiceworks Help Desk is super easy to use and fairly easy to implement and roll out to users. It has a reasonable amount of features at a good price ($0). Review collected by and hosted on G2.com.

What do you dislike about Spiceworks Cloud Help Desk?

I dislike that there can be difficulty integrating it with Active Directory or other services. It can be difficult to manage at times and to get reports out when needed. Review collected by and hosted on G2.com.

Recommendations to others considering Spiceworks Cloud Help Desk:

I would suggest looking at the Spiceworks Help Desk for any IT pro looking for simple software to help track and manage your network. This platform is a great price and will help you stay on top of your to-do list with ease and can even provide notes and feedback to your end-users. Review collected by and hosted on G2.com.

What problems is Spiceworks Cloud Help Desk solving and how is that benefiting you?

Tracking IT issues and work completed on it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 309 reviewers think of Spiceworks Cloud Help Desk

4.3 out of 5 · Verified reviews from real users

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