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Spicelab

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Spicelab is an AI customer service platform built for businesses in Indonesia and Southeast Asia. It automatically replies to incoming WhatsApp Business and Instagram messages 24/7, answering customer questions about pricing, stock, location, hours, and reservations, then escalating important cases to the owner. Unlike platforms that charge per contact or per seat, Spicelab uses transparent pricing with only three billing dimensions and unlimited customer contacts. Its AI adapts its tone per industry (food & beverage, beauty, fashion, retail, services) and replies in natural Bahasa Indonesia and English. Plans start at Rp 390,000/month with a 7-day free trial.

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